Home · 2011 GMC Acadia · Complaints

What 280 owners told NHTSA about the 2011 GMC Acadia

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (280)Crash / fire / injury (23)Steering (64)Engine (52)Electrical system (47)Lights (38)Transmission & drivetrain (33)Airbags (24)Electronic Stability Control (esc) (16)Speed control (13)Brakes (10)Fuel system (10)

Newest first · 280 complaints · page 1 of 12

May 10, 2026Electrical systemFire

The relay for the fan at the top of the fuse/relay box on the right side when facing the front of the vehicle. (under the hood) Gets hot and blows the relay and melts the spot where the relay prongs plug in. Causing the need for a new fuse box and circuit problems within the fuse box connectors. The fans, specifically the a/c fan does not kick on when turning on the a/c and the low speed fan does not kick on at all until the secondary temp fan kicks on after the temperature raises past the normal operating range. Which an overheating engine is bad for all parts of the engine which can and sooner or later will lead to a catastrophic failure putting the operator and other motorists life's at risk.This time it created a small fire that was extinguished only because the fuse box cover was off and I was looking at it as it happened, putting the cover back on extinguished the fire. This is the third time it has happened with the exact same problem. You tube is full of videos with the exact same problem.

NHTSA ODI 11736860

Dec 29, 2025

We purchased the vehicle on August 20, 2025. At which time we paid over $4,800 for the vehicle. I will be trying to submit all files pertaining to the vehicle. We are both disabled and on the fixed income from ssi. However, a week after purchasing the vehicle all issues began to rise up. There was no transmission fluid, the oil need changed, catalytic converter showed up on AutoZone print out, wheels to make a sound when turning, brakes needs fixed, electrical seems to have an issue. The reason I am submitting this is in prayer asking for any remedy with this situation through the recalls, bulletins, and whatever else maybe available for the vehicle. I thank you for your time, effort, and consideration in this matter.

NHTSA ODI 11707460

Aug 27, 2025

Unknown

NHTSA ODI 11683502

Mar 18, 2025Airbags

My air bag light keeps coming on saying to service it. I saw the recalled issues before with the other Acadias and was thinking maybe my year model would need to be looked into as well. I haven't ever had a wreck for them to come out but the light comes on frequently.

NHTSA ODI 11648922

Mar 7, 2025Transmission & drivetrain

Transmission shudder from torque converter

NHTSA ODI 11646976

Dec 10, 2024

Tailgate system has failed causing tailgate to force closed after opening halfway. Risk of being pinned between the car and tailgate. Similar to previous recall POWER LIFTGATE PROP ROD RECOVERY, gate is not being controlled or caught.

NHTSA ODI 11629891

Jun 17, 2024Equipment

System failed from wear on the rear ac hose from the power steering hose rubbing on it. Creating a leak in my ac system

NHTSA ODI 11594827

Apr 12, 2024Engine

I had issue with the timing chain an have check engine light is on I have heard other people having problems with there timing chain. It starts hard. I've had it looked at multiple times. I feel like this is a safety concern. It has low miles on it

NHTSA ODI 11582730

Sep 26, 2023Seat belts

Not sure but the ex owner of the vehicle told me the it had a recall on the drivers seatbelt (wasn’t due to a car accident)

NHTSA ODI 11546507

Sep 4, 2023Engine

The engine light came on. Had a mobile mechanic look at it, he ran a diagnostics, it showed a P0017 code. He advised to get another opinion on how to repair, as he said it may need a new engine. Took it to a local repair shop, was told the same thing. The Acadia runs fine, and only has 116K miles. The problem is that it will not pass the required emission test for annual registration and tag. The cost of a new engine was estimated at about $10K, which is more than the Acadia is worth. Was told that these vehicles have had a history of this same issue.

NHTSA ODI 11542473

May 1, 2023Seat belts

seatbelt locks and does not release

NHTSA ODI 11519793

Apr 19, 2023Transmission & drivetrainElectrical systemSeat belts

2011 gmc Acadia slt gear shift does not lock causing it to slip into neutral with slightest bump of shifter or sudden hard breaking Also passenger seat belt does not.lock at all when breaking and driver side seat belt never unlocks there are safty recalls on these issues for this model but.says mine has zero unfixed recall also defrosting and mirror defrost does not work properly causing me to have very bad visibility I had a close call when driving in Houston a week ago when I had to slam breaks due to a crazy driver who did not see me.and cut me off the lane my gear shifted into neutral causing me to not be able to accelerate after breaking to avoid the next speeding car fortunately I was lucky and was able to quickly shift back into drive and go there are electrical issues as well and there has only been one other owner and well maintained so I don't know what to do next my passenger nearly hit dash during this that's when I realized passenger seat belt does not lock

NHTSA ODI 11517785

Apr 3, 2023Electrical system

DRLs melted into the housing, seems like this is possibly caused by cowls that are not properly sealed allowing moisture into headlight assembly. This is obviously a fire hazard and will be a costly repair. I am not sure if vehicle insurance covers this but I doubt it.

NHTSA ODI 11515296

Feb 22, 2023Engine

LOOKING INTO A CHECK ENGINE LIGHT I FOUND I HAD A MISFIRE IN A FEW CYLINDERS. LOOKING INTO IT I FOUND OIL IN MY SPARK PLUG TUBES, MY COILS WERE PERFECTLY DRY AND THE TOP OF THE TUBES WERE DRY AS WELL. LOOKING INTO THIS ISSUE I FOUND MULTIPLE TSB FORMS FOR THE ISSUE STATING THERE WAS A MANUFACTURE DEFECT IN THE HEAD. IT SAYS IT EFFECTS ALL VINS FOR ALL YEARS AS THEY USE THE SAME ENGINE.

NHTSA ODI 11508536

Oct 11, 2022Suspension

The contact owns a 2011 GMC Acadia. The contact stated while driving 35 mph, she heard an abnormal noise from the rear passenger side tire. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer but was unable to duplicate the failure. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 140,000.

NHTSA ODI 11488807

Oct 10, 2022Transmission & drivetrainEngine

I was driving on the freeway then my car suddenly started slowing down. I tried changing lane so i can pull over on the side of the freeway but unfortunately i couldn't get to pull over before the car completely stopped on the freeway. I called AAA. They sent a tow truck which came to the freeway to tow my car. My husband came and took me to work. The car was towed to a GMC dealership. I went to the dealership after work. I was told my car has timing chain problem and if not fixed will damage the engine. I went online to read reviews of this car only to see it was a very common problem for this year and model of GMC which if i have ever read those reviews i would not have bought a GMC. This vehicle should be recalled for this issue.

NHTSA ODI 11488614

Sep 20, 2022SteeringTransmission & drivetrainEngine

Looses power while driving. Cannot jump the battery it needs to be recharged every time. Power steering stops working while driving( low rpm and when stopped) dangerous for merging or lane changes. Engine shudders when trying to accelerate. TCM/ ECM replaced 2020. Problem still persists. Whining noise upon start of the vehicle. Auto start will not work. traction control light, check engine airbag and

NHTSA ODI 11485397

Aug 2, 2022Steering

POWER STEERING RACK & HIGH PRESSURE POWER STEERING LINE. IF THIS FAILS WHILE YOU'RE DRIVING ON A HIGHWAY YOU WILL LOSE POWER STEERING CAUSING A SERIOUS ACCIDENT. ALSO THE TIMING COVER IS LEAKING. BOTH OF THESE EXPENSIVE REPAIRS SEEMS TO BE AN ISSUE WITH ALL GMC ACADIA SUV'S YET THE NHTSA HAS NOT INVESTIGATED OR REQUIRED THE MANUFACTURER TO DO A RECALL AND COVER THE COSTS OF REPAIR. COSTS FOR BOTH REPAIRS IS $5000.00 !!!

NHTSA ODI 11477083

Jul 13, 2022Steering

The contact owns a 2011 GMC Acadia. The contact stated upon starting the vehicle, the steering wheel became difficult to turn. There was no warning light illuminated. The contact stated that he used his knowledge of vehicles to depress the accelerator pedal, which raised the RPM and caused the steering wheel to become operative. The contact stated that the failure had been reoccurring while the vehicle was idling. Additionally, the contact stated that the steering wheel would seize while driving and steering to the left. The vehicle was taken to an independent mechanic where it was diagnosed that the rack and pinion had failed and needed to be replaced. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 174,300.

NHTSA ODI 11473668

Mar 24, 2022Lights

Hi, I think the 2011 Acadia Denali should be in the recall along with the Terrain. The reason being that I always get flashed at night and every night as though I have the high lights on which I don’t. That’s every night. Please check into this. With all this road rage going on I worry I might come across one angry person or cause someone to wreck. Please I’m worried. Thank you.

NHTSA ODI 11458225

Feb 19, 2022AirbagsCrash

I had a collision with a deer and my airbags did not deploy

NHTSA ODI 11453019

Jan 12, 2022Transmission & drivetrain

While driving down the road, transmission will shudder and have difficulty maintaining constant speed. This is especially dangerous while merging on to the highway. It is searching for the gear to be in while rpms are fluctuating.

NHTSA ODI 11447207

Dec 23, 2021SuspensionBody & structure

The contact owns a 2011 GMC Acadia. The contact stated that while driving 60 MPH, the subframe underneath the driver’s side felt loose and not properly aligned. The contact merged to the right lane and continued to drive the vehicle. The contact stated that her son and daughter drove the vehicle and noticed the failure as well. The contact stated that the vehicle was taken to a local Pep Boys who replaced all four tires and performed a 4-wheel alignment; however, the failure had been reoccurring and was more noticeable while making turns and driving around curves. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was unknown.

NHTSA ODI 11444850

Dec 2, 2021Steering

The steering randomly gets tight and then let's loose while driving or turning.

NHTSA ODI 11442441

Nov 23, 2021Brakes

Upon starting our vehicle to leave the breaks were very hard to compress. They did eventually release but made a whooshing noise as though there is someone blowing air from the brake pedal. There is no damage or leaking from the break line or the master cylinder. This could lead to failure of the breaks and it is concerning. This vehicle is available upon request to inspect. This has not currently be confirmed by a dealer or service center, or others that would inspect vechicles. There are no warning laps or messages presenting. 11/23/21 is the first day that this occured.

NHTSA ODI 11441476

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Working with the data? Download all 280 complaints as CSV · fetched from NHTSA July 10, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2011 GMC Acadia verdict →