What 280 owners told NHTSA about the 2011 GMC Acadia Denali

TL* THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED THAT EVERY TIME THE AIR CONDITIONING WAS ACTIVATED, THE AIR FAILED TO BLOW OUT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE REAR EVAPORATOR CORE AND BLOWER MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE WAS 85,000.

NHTSA ODI 10950441

I WAS DRIVING DOWN THE ROAD WITH ALMOST 1/2 A TANK OF GAS, AND I LOST POWER SUDDENLY, AND HAD NO CONTROL OVER MY VEHICLE BECAUSE THE POWER STEERING AND EVERYTHING QUIT. BECAUSE I AM FAIRLY STRONG, I WAS ACTUALLY ABLE TO TURN OFF THE ROAD INTO A SAFE PLACE, AND NOT BE STRANDED ON A VERY BUSY TWO LANE ROAD. AFTER HAVING THE CAR TOWED TO PAUL'S AUTOMOTIVE GARAGE, I WAS ADVISED THAT THE VEHICLE WAS OUT OF GAS.

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TL* THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED THAT THE VEHICLE HAD DRASTICALLY REDUCED SPEED WITH NO WARNING. VARIOUS WARNING LIGHTS FLASHED ON THE INSTRUMENT PANEL, THE SERVICE TRACTION CONTROL LIGHT, THE SERVICE STABILITY TRACTION CONTROL LIGHT AND THEN THE ENGINE REDUCED SPEED WARNING INDICATOR AS THE VEHICLE DRASTICALLY REDUCED SPEED TO LESS THAN 15 MPH. THE CONTACT HAD TO COAST THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR FURTHER INSPECTION AND DIAGNOSIS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,675.

NHTSA ODI 10944104

I WAS COMPLAINING ABOUT THE PERFORMANCE OF THIS VEHICLE TO THE DEALER FOR THE PAST THREE YEARS. NOW THAT THE WARRANTY IS EXPIRED, I HAD TO CHANGE THE DRIVESHAFT, FELL OUT WHILE TRANSPORTING PASSENGERS; TRANSFER CASE, THE TRANSITION FROM DRIVE, THE AUTOMATIC SHIFT WOULD JERK; A PASSENGER I HAD IN THE CAR TOLD ME ONE DAY I WOULD NOT MAKE IT UP A HILL. ONE WEEK LATER IT HAPPENED. TRANSMISSION, THE VEHICLE WOULDN'T MOVE EVEN WHEN GAS WAS APPLIED; 6 COILS AND PLUGS, THE BAD SMELL OF SOMETHING BURNING WAS SCARY. I HAD TO PULL OFF THE ROAD BECAUSE THE REDUCE POWER LIGHT COME ON. YESTERDAY, 12/26/16, I WENT THROUGH THIS AGAIN!!! THERE IS A RUBBING SOUND IN ONE OF MY WHEELS, DON'T KNOW WHAT THAT IS YET. I ALSO CHANGED THE AXELS AND ABOUT TO CHANGE THE TIE RODS FOR A CLUNKING NOISE WHILE MAKING TURNS ON UNEVEN SURFACES. I MADE NUMEROUS COMPLAINTS TO GMC HQ AND THE DEALER HERE IN THE VI FROM 2013. THE DEALER CHANGED PARTS THAT WERE IRRELEVANT AND TOLD ME IT WAS FIXED.

NHTSA ODI 10937696

WHINING NOISE IN STEERING COLUMN, THUMPING AT SLOW RIGHT TURNS, NEEDED NEW RACK AND PINION, CV JOINTS REPLACED

NHTSA ODI 10937701

I HAVE A 2011 GMC ACADIA. I PURCHASED THIS VEHICLE USED IN LATE 2013. THIS IS THE 6TH TIME I HAVE NEEDED TO REPLACE MY LOWBEAMS. LAST NIGHT HEADING HOME FROM WORK AROUND DUSK I WAS DRIVING DOWN THE HIGHWAY AND SOMEONE PULLED OUT IN FRONT OF ME AND I HAD TO SWERVE TO AVOID HITTING HIM. I LOST DRIVERS SIDE TWO DAYS AGO AND LOST THE PASSENGERS HEADLIGHT AS I STARTED UP MY VEHICLE LEAVING WORK. IT WAS APPARENT THAT HE DID NOT SEE MY VEHICLE AS ALL THE OTHER VEHICLES HAD THEIR LIGHTS ON. THIS IS CLEARLY A DESIGN ISSUE THAT IF ALLOWED TO CONTINUE SIGNIFICANTLY INCREASES THE RISK OF AN ACCIDENT WHICH PUTS MY FAMILY IN DANGER. PLEASE ADDRESS THIS INCREASED RISK TO MY FAMILY AND OTHER FAMILIES THAT ARE ON THE ROAD WITH THESE VEHICLES.

NHTSA ODI 10937228

TL* THE CONTACT OWNS A 2011 GMC ACADIA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND SEVERAL WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. AFTER PULLING OVER AND ATTEMPTING TO RESTART THE VEHICLE, THE VEHICLE RESTARTED ON THE INITIAL ATTEMPT. THE FAILURE OCCURRED INTERMITTENTLY ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

NHTSA ODI 10929578

MY 2011 GMC ACADIA WOULD NOT START ONE MORNING. WE PUT A BATTERY CHARGER ON IT. IT STARTED BUT HAS A PINGING SOUND. WE CHECKED THE OIL. THE OIL WAS READING LOW. WE ADDED 3 QTS OF OIL. WE HAD AUTO REPAIR SHOP CHANGE OIL AND INSTALL NEW BATTERY. I STILL NOTICED THE PINGING SOUND. THAT EVENING, AS I WAS DRIVING THE ENGINE STARTED MAKING TERRIBLE SOUNDS AND LOOSING POWER. I STOPPED DRIVING AND HAD IT TOWED TO DEALER. THEY SAID THE ENGINE WAS BLOWN. I HAD NO WARNING LIGHTS COME ON AT ALL. THE DEALER IS TELLING ME IT IS MOST LIKELY THE TIMING CHAIN. THE ACADIA IS ONLY 5 YRS OLD WITH 116K MILES. THIS SHOULD NOT BE HAPPENING TO THIS NEW OF CAR. I HAVE SPOKEN TO SEVERAL MECHANICS AND THEY ALL SAY THIS IS A KNOWN ISSUE WITH THE ACADIA AND THIS SHOULD BE A RECALL OR WARRANTY ISSUE. EQUALLY FRUSTRATING, I BOUGHT A WARRANTY THAT I WAS TOLD WAS AN "EXTENDED WARRANTY" THAT I THOUGHT WOULD LOVER IT NOW I'M BEING TOLD THE WARRANTY WAS FROM THE DATE OF PURCHASE WHICH IS NOT WHAT THE SALESMEN TOLD ME WHEN I BOUGHT IT. I FEEL TOTALLY TAKEN ADVANTAGE OF AS A WOMEN.

NHTSA ODI 10918084

MOTOR STOPS RUNNING WHILE IN MOVEMENT IN GEARS OF FORWARD AND REVERSE. DRIVER HAS NO CONTROL OF THE CAR. STEERING WORKS BUT NO BREAKS OR POWER TO POWER TRAIN. MOTOR JUST SHUTS DOWN WITH OUT ANY NOTICE. THIS HAPPENS WHILE IN MOVEMENT ON PUBLIC ROADS, FREEWAYS AND WHILE PARKING.

NHTSA ODI 10916702

THE DAYTIME RUNNING LAMP ON THE DRIVER SIDE COMPLETELY MELTED AND BEGAN MELTING THE SURROUNDING CASING. THE OTHER DAYTIME RUNNING LAMP IS BEGINNING TO DO THE SAME THING. POSSIBLE FIRE HAZARD. THESE ARE THE ORIGINAL LAMPS WHEN I PURCHASED THE VEHICLE NEW.

NHTSA ODI 10915888

MY VEHICLE HAS 136,000 MILES AND THE TIMING CHAIN IS OUT, I HAVE HAD TO HAVE THE FRONT PASSENGER AXLE REPAIRED, THERE IS AN OIL LEAK. I HAD THE VEHICLE CHECKED WHILE UNDER WARRANTY BECAUSE THE CHECK ENGINE LIGHT WOULD COME ON, THE SERVICE DEPARTMENT SAID IT WAS BECAUSE THE GAS CAP WASN'T TIGHTENED. NOW I HAVE NO WARRANTY AND THE TIMING CHAIN NEEDS REPLACED. THE FIRST DAY I DROVE MY VEHICLE THE BRAKE SYSTEM FAILED, IT WAS BRAND NEW. IT HAD HAD SEVERAL RECALLS.

NHTSA ODI 10909672

STOPPED AT STOP SIGN MAKING RIGHT TURN EXCELLERATE TO 10-15 MPH NOTICE GARGLING SOUND OR LIKE A MUFFLER EXPLODES POWER REDUCTED...WITH IN A HUNDRED YARDS OR SO ENGINE LIGHT GO ON POWER (ENGINE) FAILURE NOT BREAKS OR STEARING AVAILABLE COAST TO CURB TRY TO START VEHICLE AGAIN...DEAD AS A DOOR NAIL. FLAT BEDDED TO KERBECK GMC DEALERSHIP BY 1:00PM 09/12/16 ...SERVICE MGR. CALL AT 6PM NO NEWS STILL BEING DIAGNOSED, WILL CALL IN THE AM...LATER THAT DAY CALLED TO TELL ME THAT IT SUCKED A VALVE AND HAS BROKEN ROCKER ASSEMBLY AND SEEMS TO BE DAMAGE IN THE LOWER END OF THE MOTOR! NEED NEW ENGINE...VEHICLE IS IN THE HANDS OF THE DEALER! NO WRITTEN REPORT HAS BE GIVEN TO ME, JUST VERBAL! PASSANGE IN VEHICLE AT TIME OF OCCURANCE...

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STABILITY CONTROL OF LIGHT ON

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OUR NITE MARE BEGAN DECEMBER 2015 PURCHASE OF THIS VEHICLE HAS BEEN IN SHOP MORE THEN WE'VE DRIVEN IT , FIRST THOUGHTS ON NON STARTING WAS NEEDED BIGGER BATTERY, DID THAT , SECOND THEY THOUGHT BATTERY ISSUES AGAIN , AN THIRD TIME OF NON STARTING SUPPOSE ABLE BAD GROUND ON TRANSMISSION, DID THAT, FOURTH TIME ANOTHER GROUND ON TRANSMISSION BAD, FIFTH TIME THOUGHT SOME THING ELECTRICAL , PUT IN SOME SORT OF TRANSMISSION MODULE , SIXTH TIME BRAIN PART, SEVENTH TIME THE BACK HATCH AN 8TH TIME THEY HAVE NO IDEA ITS IN SHOP STILL FROM AUGUST 4TH LAST TIME DROVE ANIT LOCK BRAKES CAME ON AN SLOWED OUR SPEED FROM 55 TO 30 WE WERE ALL SCARED

NHTSA ODI 10902036

I HAD AN ACCIDENT IN 8/6 WHERE I PLACE.MY CAR IN PARKING (P) AND ALL OF SUDDEN A VERY ACCELARATE NOISE CAME FROM THE ENGINE AND LOCKED ME AND MY HUSBAND INSIDE, WE COULDNT OPEN THE DOOR AND NOT EVEN TO TURN OFF BECAUSE THE KEYA GOT STOCK IN THE IGNATION. SPEED UP OVER 30 MILES AN HOUR AGAINST A NEIGHBOR HOUSE CAUSING DAMAGES AND SENDING ME TO THE HOSPITAL.. I WANT GMC TO CONTACT ME ASAP. FYI. THE IS VIDEO TO PROVE IT.

NHTSA ODI 10902078

GOODYEAR EAGLE RS-A TIRES UNDER 6 MONTHS OLD BURST FROM SIDEWALL. THE FIRST TIRE HAD A SLOW SIDE WALL LEAK THAT MAY HAVE INITIATED WHILE DRIVING ON LOCAL ROADS. THE SECOND TIRE SPONTANEOUSLY BURST AT THE SIDEWALL WHILE DRIVING ON THE HIGHWAY AT A SPEED IN EXCESS OF 65 MPH. THE HOLE WAS LARGE ENOUGH FOR ROADSIDE TO PUT HIS FINGER THROUGH. NO TIRE PRESSURE SENSORS NOTED AN ISSUE PRIOR TO BOTH EVENTS.

NHTSA ODI 10897690

WE BOUGHT THIS CAR IN FEB. 2016 USED WITH ONLY 66,000 MILES. ABOUT 2 MONTHS AFTER WE PURCHASED IT, THE PASSENGER LOW BEAM LIGHT WENT OUT. I PURCHASED A BULB TO REPLACE, BUT IT PROVED TO BE DIFFICULT. I HAD 3 OPEN RECALLS SO I BROUGHT CAR IN TO DEALER. THE NIGHT BEFORE BRINGING IT IN, DRIVER LOW BEAM LIGHT WENT OUT. I ASKED DEALER TO REPLACE BULBS WHILE VEHICLE WAS THERE. RECEIVED A PHONE CALL FROM THE DEALER THAT THE BULBS COULD NOT BE REPLACED BECAUSE HEADLIGHT HOUSING WAS MELTED!!!! THIS SEEMS TO BE A RECURRING PROBLEM WITH ACADIAS AND A RECALL SHOULD BE ISSUED!!!!

NHTSA ODI 10874887

"TAMARA RECALL". I RECEIVED SEVERAL NOTICES. INITIALLY AUTO DEALERSHIP DENIED RECALL EXISTED. NOW CLAIMS IT DOESN'T APPLY TO MY CAR. ORIGINAL OWNER AND LIVE IN SOUTH FLORIDA. WHAT ENGINE THE HECK IS GOING ON? DO WE HAVE TO HAVE A FATAL INJURY TO GET THEIR ATTENTION? ENGINE MOUNTS KEEP BREAKING, 16,000 MILE INTERVALS. FIRST TIME DEALERSHIP REPLACED. NOW AT 33,000 MILES MY PHONE PROBLEM? GUESS WE NEED CATASTROPHIC FAILURE BEFORE MANUFACTURER ENGINEERS BETTER ENGINE MOUNTS?! LOW MILEAGE VEHICLE, CAREFUL DRIVER ON GOOD ROADS. PLEASE SEND FEEDBACK. *TR

NHTSA ODI 10872539

FUEL TAKE INDICATOR FLUCTUATES NOT GIVING AN ACCURATE READING OF ACTUAL GAS IN TANK. IT WILL READ 3/4 TANK AND AFTER TURNING OFF AND BACK ON AGAIN IT WILL READ ON "E". WE DO NOT PARK ON A HILL WE HAVE A FLAT DRIVEWAY/GARAGE. THIS HAPPENS ANYWHERE I GO. I HAVE ALMOST RAN OUT OF GAS NUMEROUS TIMES BECAUSE OF THIS.

NHTSA ODI 10860948

PASSENGER SIDE AIR VENT NOT BLOWING ALL THE OTHER VENTS WORK. DEALER SAID IT WAS THE AIR DOOR ACTUATOR. THIS IS THE 2ND TIME WE HAVE HAD OUR ACADIA IN FOR COOLING ISSUES EACH TIME WE HAVE HAD TO PAY BIG BUCKS WE DO NOT HAVE!!!!

NHTSA ODI 10860981

THE DAYTIME LIGHTS, THE BULBS KEEP BURNING OUT. I HAVE REPLACED BOTH THE LEFT AND RIGHT SIDE LO BEAM LIGHTS 4 TTIME NOW. THIS TENDS TO BE A PROBLEM FOR THE GMC ACADIA AND SHOULD HAVE A RECALL ON IT TO CORRECT THE ISSUE. MANY APPEAR TO HAVE THE ACTUAL SOCKETS MELTED I HAVE NOT EXPERIENCE THAT BUT WITHIN THE LAT 12 MONTHS I HAVE REPLACED THE LO BEAM LIGHTS 4 TIMES THIS SHOULD BE INVESTIGATED AS THIS TIME THEY BOTH WENT OUT WITHIN THE SAME DRIVE AND I WAS LEFT WITH ONLY HI BEAM BUT LUCKILY I WAS CLOSE TO HOME.

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TAKATA RECALL

NHTSA ODI 10855578

VEHICLE CAME OUT OF PARK SITTING IN DRIVEWAY WHILE BEING CLEANED OUT. THE KEY WAS NOT IN THE IGNITION; HOWEVER THE GEAR SHIFT WAS SHIFTED INTO PARK AS SOMEONE REACHED OVER ACROSS THE SEAT. PASSENGER SIDE DOORS WERE OPEN AND AS THE VEHICLE ROLLED , THE DOORS HIT MY POUCH CAUSING DAMAGE TO THE FRONT AND REAR PASSENGER DOORS. MY CHILDREN HAD TO JUMP OUT OF THE WAY TO AVOID BEING RAN OVER. THERE IS A SERIOUS DEFECT ON 2011 ACADIA AND THE RESULTS COULD HAVE BEEN DEADLY. I NEED FOR GMC TO FIX THIS PROBLEM. THE GEAR SHIFTER IS NOT SUPPOSE TO MOVE WITHOUT THE KEY IN THE IGNITION AND TURNED TO THE ON POSITION PLUS THE BRAKE MUST BE PUSH TO ACTIVE. SO GMC WHAT HAPPEN? I COULD BE BURYING ONE OF MY CHILDREN. THE DAMAGE IS OVER $2300 AND I HAVE A $500 DEDUCTIBLE NOT INCLUDING THE COST TO FIX WHY THE GEAR SHIFTER WAS ABLE TO MOVE. I NEED TO BE MADE WHOLE ($500 DEDUCTIBLE REIMBURSEMENT AND MY GEAR SHIFTER PROBLEM FIXED). MILEAGE AT TIME OF INCIDENT WAS 71,796.

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TL* THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING PUMP FAILED AND NEEDED REPLACEMENT. THE VEHICLE REMAINED AT THE DEALER FOR REPAIRS UNDER AN EXTENDED WARRANTY ISSUED BY THE MANUFACTURER. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED DAILY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 101,000.

NHTSA ODI 10852450

THE CAR STARTED TO MAKE A LOUD WHINING SOUND 3 MONTH AFTER WE PURCHASED IT USED. THEN POWER STEERING STARTED TO GO IN AND OUT. TOOK THE CAR TO A AUTO CARE SHOP AND THIS IS WHAT THE BILL SAID. "REPLACE POWER STEERING PUMP, TRIED TO FLUSH SYSTEM 2 TIMES, BLEED OUT AIR, REPLACE POWER STEERING PUMP AGAIN, STILL NO POWER STEERING." SPOKE WITH GMC AND WAS TOLD TO TAKE THE CAR TO A DEALERSHIP, WE ARE COVERED UNDER SPECIAL COVERAGE 14329. GOING TO DEALERSHIP THIS WEEK. WE HAVE ALREADY SPENT A LITTLE LESS THEN $1000 ON THIS PROBLEM.

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