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What 24 owners told NHTSA about the 2011 Ford Transit

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (24)Visibility & wipers (6)Electrical system (4)Engine (4)Transmission & drivetrain (4)Brakes (2)Speed control (2)Traction Control System (2)Body & structure (1)Electronic Stability Control (esc) (1)Lights (1)

4 of 24 complaints match · Transmission & drivetrain · clear filters

Mar 25, 2020Transmission & drivetrainElectronic Stability Control (esc)Engine

WHEN HALF OR 3/4 LOADED GOING UP A HILL ON HWY VAN DOWN SHIFTS A JERKS IN TO GEAR . FEELS LIKE YOU GOT KICKED OFF A HORSE . MOST NOTICABLE BETWEEN 40MPH AND 50 MPH.. THIS HAS DAMAGED 3 SETS OF MOTOR MOUNTS IN 117,000 MILES STARTED ST 15000 MILES AND GETTING WORSE AT DEALER AGAIN

NHTSA ODI 11319275

Jun 13, 2019Transmission & drivetrain

TRANSMISSION IS LOCKED AND IS BURN

NHTSA ODI 11219797

Sep 15, 2015Transmission & drivetrain

TL* THE CONTACT OWNS A 2011 FORD TRANSIT CONNECT. WHILE MERGING INTO TRAFFIC AT 20 MPH, THE CONTACT HEARD AN ABNORMAL LOUD NOISE COMING FROM THE VEHICLE. THE CONTACT STATED THAT THE FAILURE BECAME WORSE OVER TIME. AN INDEPENDENT MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. SHORTLY AFTER, THE THROTTLE BODY AND CHECK ENGINE INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT TOOK THE VEHICLE TO ANOTHER INDEPENDENT MECHANIC TO HAVE THE VEHICLE DIAGNOSED AND WAS INFORMED THAT THE TRANSMISSION HAD BECOME INOPERABLE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000.

NHTSA ODI 10763825

Sep 19, 2013Transmission & drivetrainEngine

NO 3RD GEAR! THE VAN HAS BEEN IN 6 TIMES FOR THE SAME PROBLEM!

NHTSA ODI 10544399

Working with the data? Download all 24 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2011 Ford Transit verdict →