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What 113 owners told NHTSA about the 2011 Ford Focus

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (113)Crash / fire / injury (9)Electrical system (25)Transmission & drivetrain (20)Latches & locks (17)Body & structure (14)Steering (10)Speed control (9)Airbags (6)Wheels (6)Brakes (5)Suspension (5)

1 of 113 complaints match · Electrical system · crash/fire/injury only · clear filters

Jun 25, 2015SteeringElectrical systemCrash

UPON ENTERING A SCHOOL ZONE AND DECELERATING TO 35 MPH, WHILE ENTERING INTO A LEFT CURVE THE POWER STEERING LOCKED UP PREVENTING THE TURN INTO THE CURVE. THIS RESULTED IN THE VEHICLE RUNNING OFF THE ROAD AND HITTING A ROAD SIGN CAUSING DAMAGE TO THE PASSENGER MIRROR AND RIGHT REAR DOOR AND QUARTER PANEL.

NHTSA ODI 10730451

Working with the data? Download all 113 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2011 Ford Focus verdict →