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What 113 owners told NHTSA about the 2011 Ford Focus

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (113)Crash / fire / injury (9)Electrical system (25)Transmission & drivetrain (20)Latches & locks (17)Body & structure (14)Steering (10)Speed control (9)Airbags (6)Wheels (6)Brakes (5)Suspension (5)

1 of 113 complaints match · Body & structure · crash/fire/injury only · clear filters

Jun 5, 2012Body & structure1 injury

CPSC# I1250486A. 2010 FORD FOCUS. CONSUMER STATED AS SHE WAS ENTERING THE CAR HER FOOT BECAME WEDGED BETWEEN THE PLASTIC CASING ON THE DOOR. *LN THE CONSUMER NEEDED HELP GETTING THE CASING OFF OF HER FOOT. SHE SUFFERED A MINOR INJURY. THE DEALER OFFERED TO FIX THE VEHICLE. *JB

NHTSA ODI 10461518

Working with the data? Download all 113 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2011 Ford Focus verdict →