What 370 owners told NHTSA about the 2011 Ford F-250 Super Crew

ACCELERATES WHEN I AM STOPPED AND HAVE MY FOOT ON THE BREAK.

NHTSA ODI 10981113

DRIVING 60 - 65MPH,WHEN I RAN OVER DIPS OR BUMPS IN THE HWY MY STEERING WHEEL AND FRONT END STARTED SHAKING AND SHIMMING VIOLENTLY AND IT WAS EXTREMELY DIFFICULT TO MAINTAIN CONTROL OF THE STEERING WHEEL. I DID NOT APPLY BRAKES BUT DID TAKE FOOT OFF GAS PEDAL AND WHEN TRUCK SPEED REACHED 40MPH VIOLENT SHAKES STOPPED. THIS IS NOT AN ISOLATED INCIDENT HOWEVER IT DOES NOT ALWAYS HAPPEN OVER ALL BUMPS OR DIPS. IT JUST HAPPENED TODAY FEB-19 2017 WHEN WE WERE PULLING OUR HORSE TRAILER AT A SPEED OF 62MPH. THIS TRUCK ONLY HAS 50,200 MILES SO IT SHOULD NOT BE WORN OUT. I CAN NOT BELIEVE THAT THE FORD ENGINEERS DO NOT KNOW ABOUT THIS PROBLEM SINCE IT IS SO DANGEROUS AND COULD CAUSE SOMEONE TO LOOSE CONTROL WHICH WOULD BE DISASTROUS WHEN PULLING A HORSE TRAILER LIKE WE DO. I WILL TAKE IT TO THE FORD DEALER HOWEVER I BET THEY WILL CHARGE ME HUNDREDS OF DOLLARS TO TRY TO FIX WHATEVER AILS THIS TRUCK WHICH I BELIEVE IS UNFAIR SINCE FORD HIRES TOP ENGINEERS TO BUILD SAFE TRUCKS.

NHTSA ODI 10955510

DUE TO FAULTY/SNAPPED INJECTOR CLAMP, FORD TSB 14-0233, A FUEL INJECTOR WAS BLOWN OUT OF MY ENGINE AN SPRAYED FUEL ALL OVER THE ENGINE BAY. FORTUNATELY FOR ME I HAD JUST STARTED THE TRUCK IN MY DRIVEWAY SO IT WAS STATIONARY AND NOT HOT.

NHTSA ODI 10950263

FOR THE PAST 3-4 YEARS MY TRUCK HAS EXPERIENCED THE "DEATH WOBBLE." WHEN DRIVING (STRAIGHT OR IN SLIGHT TURN) APPROXIMATELY 55 MPH OR HIGHER AND HITTING A TYPICAL BUMP IN THE ROAD, MY TRUCK BEGINS A VIOLENT SHAKING THAT STOPS WHEN I REDUCE THE SPEED ENOUGH TO REGAIN CONTROL. I HAVE ATTEMPTED REPAIRS AT TWO LOCAL FORD DEALERSHIPS AS WELL AS A LOCAL REPAIR SHOP, BUT NOTHING DONE HAS CORRECTED THE ISSUE. *TR

NHTSA ODI 10945494

WHEN HITTING UNEVEN PAYMENT AT HIGHWAY SPEEDS THE FRONT TIRES AND STEERING STARTS TO SHAKE. AS SPEED DECREASES, THE WOBBLE INCREASES TO THE POINT WHERE THE VIOLENT SHAKING WILL NOT STOP UNTIL ALMOST A COMPLETE STOP. I FOLLOWED THE NHTSA RECOMMENDATION OF 65 PSI AND OTHER PRESSURES AND IT HAS NO AFFECT ON THE WOBBLE. IMO I BELIEVE THAT AS THE TIRES WEAR DOWN, THEY HAVE LESS TRACTION ON THE ROAD SURFACE WHICH ALLOWS FOR THE OSCILLATION OF THE TIRES TO OCCUR. PUTTING ON NEW TIRES IS A BANDAID FOR A DEFECTIVE DESIGN. I HAVE HEARD THAT CHANGING THE POSITION OF THE AXLE (I BELIEVE CAMBER) CAN CORRECT THE PROBLEM. THIS CAN ONLY BE DONE WITH SHIMS. IN MY CASE, I NOTICED THAT THE SHAKING BECAME WORSE AS I SLOWED DOWN. THE NATURAL REACTION IS TO BRAKE WHEN THE WOBBLE BEGINS. I DECIDED THAT THE NEXT TIME IT OCCURRED, I WOULD SPEED UP. IT WORKS. THE WOBBLE CORRECTS ITSELF IN A FEW SECONDS AND IS NEVER NEAR AS SEVERE AS WHEN I SLOW DOWN. THIS IS A DANGEROUS CONDITION AND SHOULD BE LOOKED INTO DEEPER THAN HAS BEEN IN THE PAST. THIS HAS HAPPENED SEVERAL TIMES OVER THE PAST FEW YEARS. FORD, YOU KNOW ABOUT THIS PROBLEM.

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OUR LADY OF THE LAKES ROAD IN ST. MARTIN PARISH, LOUISIANA, IS A CURVY ROAD. THE "SERVICE ADVANCE TRACK AND HILL DESCENT CONTROL, CHECK ENGINE LIGHT AND BREAK LIGHT" CAME ON. THE "!" AND THE "ABS" LIGHT CAME ON. BREAK PEDAL WAS HARD TO DEPRESS, WHILE IN MOTION. FIRE STARTED UNDER THE HOOD AND BURNT FRONT SEATS AND ENGINE ON

NHTSA ODI 10935629

TL* THE CONTACT OWNS A 2011 FORD F-250 SD. WHILE DRIVING, THE "PULL OVER SAFELY NOW" WARNING INDICATOR ILLUMINATED AND THE ENGINE SHUT OFF WITHOUT WARNING. THE CONTACT WAS ABLE TO MANUALLY BYPASS THE FAILURE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE EGT SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.

NHTSA ODI 10934147

AT HIGHWAY SPEEDS WHEN MAKING A SLIGHT LEFT TURN WHEN ENCOUNTERING A BUMP IN THE ROAD THE FRONT SUSPENSION BEGINS SHAKING VIOLENTLY. THIS IS COMMONLY KNOWN AS THE "DEATH WOBBLE" FOR WHICH FORD HAS MANY SERVICE BULLETINS. ONCE VEHICLE SPEED IS REDUCED TO APPROXIMATELY 40 MPH SHAKING STOPS. THE PROCESS OF FIXING IS LONG AND CONSISTS OF TRIAL AND ERROR UNTIL THE MANY POSSIBLE REASONS ARE FINALLY ADDRESSED AND SPECIFIC THING FIXED. FORD SERVICE BULLETIN DISCUSSES SPECIFIC BUILD DATES OF 2011 MODEL YEAR FROM LATE 2010 - MID 2011.

NHTSA ODI 10933631

TL* THE CONTACT OWNS A 2011 FORD F-250. WHILE DRIVING 70 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE. IT TOOK SEVERAL SECONDS FOR THE CONTACT TO REGAIN CONTROL. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SUSPENSION SYSTEM FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

NHTSA ODI 10930180

TL* THE CONTACT OWNS A 2011 FORD F-250 SD. WHILE DRIVING VARIOUS SPEEDS OVER A BUMP IN THE ROAD, THE FRONT END OF THE VEHICLE WOBBLED VERY VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER ON NUMEROUS OCCASIONS FOR A DIAGNOSTIC TESTING AND REPAIR. THE CONTACT STATED THAT THE BALL JOINTS, SHOCK ABSORBERS, AND OTHER UNKNOWN COMPONENTS WERE REPLACED OR REPAIRED BY THE DEALER, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.

NHTSA ODI 10929658

TL* THE CONTACT OWNS A 2011 FORD F-250 SD. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOBBLED UNCONTROLLABLY. THE BRAKE PEDAL HAD TO BE DEPRESSED AND THE VEHICLE HAD TO ALMOST COME TO A COMPLETE STOP TO KEEP IT FROM WOBBLING. THE DEALER CONFIRMED THAT THERE WAS A WOBBLE IN THE FRONT END OF THE VEHICLE AND THAT A WOBBLE BAR WOULD NEED TO BE PLACED ON THE VEHICLE; HOWEVER, THERE WAS NO GUARANTEE THAT THE FAILURE WOULD NOT RECUR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. UPDATED 01/26/17*LJ UPDATED 7/12/18*JB *TR

NHTSA ODI 10928968

I PURCHASED A NEW DIESEL 2011 F-250 LARIAT 4X4 CREW CAB 172' WB. I BOUGHT THE TRUCK BASED ON THE CHARTS IN A FORD BROCHURE. ACCORDING TO THE PAYLOAD CHART ON PAGE 39 OF THE BROCHURE, THE PAYLOAD FOR MY TRUCK SHOULD HAVE BEEN 2,210 LBS. ACCORDING TO THE TOWING CHART, THE PAYLOAD FOR MY TRUCK SHOULD HAVE BEEN 15% OF 15,700 LBS., WHICH IS 2,355 LBS. I DID NOT DISCOVER THE DISCREPANCY BETWEEN FORD'S PUBLISHED RATINGS AND THE ACTUAL CAPACITY OF THE TRUCK AT THE TIME OF PURCHASE BECAUSE THERE WERE NO FOOT NOTES IN THE PRINTED BROCHURE INDICATING THE PUBLISHED RATINGS WOULD NOT APPLY TO MY TRUCK AND BECAUSE OF WHERE FORD PLACED THE TIRE AND LOADING INFORMATION LABEL. ACCORDING TO THE NHTSA, FOR 'VEHICLES OTHER THAN MOTORCYCLES OR TRAILERS, THE LABEL MUST BE AFFIXED TO EITHER THE HINGE PILLAR, DOOR-LATCH POST, OR THE DOOR EDGE THAT MEETS THE DOOR-LATCH POST, NEXT TO THE DRIVER'S SEATING POSITION.' FORD PLACED THE LABEL ON THE BODY BELOW THE B PILLAR AND FACING DOWN. THE LABEL COULD NOT BE READ WHEN ENTERING THE VEHICLE AND COULD ONLY BE READ BY SITTING OR KNEELING ON THE GROUND. I DISCOVERED A JULY 30, 2014 ARTICLE IN AUTOMOTIVE NEWS THAT REVEALED STANDARD EQUIPMENT PARTS WERE REMOVED FROM SUPER DUTY TRUCKS BEGINNING WITH THE 2011 MODEL YEAR WHEN DETERMINING THE MAXIMUM PAYLOAD. THE PARTS INCLUDED, BUT WERE NOT LIMITED TO, THE SPARE TIRE, TIRE JACK, RADIO, AND CENTER CONSOLE. THE FORD BROCHURE DID NOT INDICATE THAT THE RATINGS WERE ESTABLISHED BY REMOVING STANDARD EQUIPMENT. WHEN I CONTACTED FORD ABOUT THE ISSUE, I WAS TOLD THAT THE DISCREPANCY BETWEEN THE PUBLISHED RATINGS AND MY TRUCK'S ACTUAL PAYLOAD WAS DUE TO 'OPTIONS.' FORD'S BROCHURE NEITHER FOOT NOTED THE RATINGS CHARTS NOR DISCLOSED THAT FORD HAD REMOVED STANDARD EQUIPMENT TO ESTABLISH THE RATINGS IN THE CHARTS. *TR *TR

NHTSA ODI 10919659

WHEN TRAVELLING 45-50 MPH TWICE MY TRUCK HAS EXPERIENCED THE DEATH WOBBLE. NOW AT SPEEDS AT 62 MPH OR GREATER THE WHEELS SHIMMY BACK AND FORTH CAUSING THE STEERING WHEEL TO MOVE BACK AND FORTH ABOUT 4". IT GETS CRAZIER IF I HIT A BUMP. THIS MAKES FOR A SCARY RIDE. IT ONLY HAS 35K MILES ON IT. IT IS COMPLETELY STOCK

NHTSA ODI 10917909

TL* THE CONTACT OWNS A 2011 FORD F-250 SD EQUIPPED WITH CONTINENTAL CONTITRAC TIRES, SIZE: LT275/65R18. WHILE DRIVING 55 MPH, A LOUD ABNORMAL NOISE WAS HEARD FROM THE REAR PASSENGER SIDE TIRE. IN ADDITION, THE CONTACT FELT THE TREAD HITTING THE VEHICLE. UPON PULLING THE VEHICLE OVER TO THE SIDE OF THE ROAD, THE CONTACT NOTICED THAT THE TREAD HAD COMPLETELY SEPARATED FROM THE TIRE. THE VEHICLE HAD A SPARE TIRE INSTALLED BY THE TOW COMPANY. THE VIN WAS UNKNOWN. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE AND TIRE FAILURE MILEAGE WAS APPROXIMATELY 56,000.

NHTSA ODI 10915334

THE TRUCK WILL EXPERIENCE REALLY BAD WOBBLE/BOUNCE AT 35-55MPH SPEEDS. I INSTALLED A DUAL STEERING STABILIZER THINKING MAYBE IT JUST NEEDS AN UPGRADE. THE REAR END SEEMS TO BE THE PROBLEM. EVERY BUMP IS FELT. THE CAB MOVES AND ROTATES BACK AND FORTH AS IF SOMEONE IS SHAKING THE SEAT. THE TAIL BED IS VISIBLY BOUNCING UP AND DOWN THE INTERSTATE OR ANY SPEEDS OVER 40MPH. THE REAR END HAS TOO MUCH PLAY IN IT!!I BELIEVE THAT IT IS CAUSING THE FRAME TO BEND AND SUSPENSION PARTS TO GO BAD OVER TIME.

NHTSA ODI 10915004

ENGINE - WHILE DRIVING ON A HIGHWAY, WENT TO PASS A CAR AND THE ENGINE LIGHT CAME ON AND THE MESSAGE WAS THE ENGINE WILL BE SHUTTING DOWN. I PULLED TO THE SIDE OF THE ROAD AND THE TRUCK TURNED ITSELF OFF. WHAT THE FORD MECHANIC SAID THE #4 FUEL INJECTOR STAYED WIDE OPEN, THEREFOR BURNING UP THE PISTON. THE TRUCK HAD 128,000. MILES. IT IS SAD THAT A SMALL PART LIKE THAT CAN CAUSE AN ENGINE FAILURE. HAD TO BUY A NEW MOTOR ($15,000. AND THEY WOULD ONLY WARRANTY IT FOR 2 YEARS.) WAS TOLD I COULD HAVE MY TRUCK BACK IN 5 DAYS. IT TOOK 5 WKS TO GET MY TRUCK BACK WITH THE NEW ENGINE. PICKED IT UP AT 4PM ON WEDNESDAY. THURSDAY AT 9:30AM CHECK ENGINE LIGHT CAME ON. THE CHECK ENGINE LIGHT HAS COME ON THREE MORE TIMES.

NHTSA ODI 10913843

DRIVING ON FREEWAY AT 65 MPH MOTOR SHUT DOWN. AFTER TAKING IT TO THE SHOP I WAS INFORMED THAT THE FUEL PUMP HAD FAILED. I WAS TOLD BY THE SERVICE WRITHER THAT A NUMBER OF THE FUEL PUMPS HAS FAILED ON TRUCKS LIKE MINE. COST TO FIX $8,400.00!!!

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WHEN YOU HIT A BUMP AT A HIGHER RATE OF SPEED IT PROCEEDS TO SHAKE SO VIOLENTLY THAT YOU ALMOST LOSE CONTROL. RESEARCH SHOWS THAT AN ANTI-WOBBLE TRACK BAR WILL FIX THE PROBLEM. IF THAT IS THE CASE, FORD SHOULD BE RESPONSIBLE FOR FIXING IT. IT IS DANGEROUS AND A TICKING TIME BOMB. IT HAS NOTHING TO DO WITH TIRE PRESSURE. IT IS A DESIGN DEFECT THAT FORD SHOULD BE RESPONSIBLE FOR. A PERSON SHOULD NOT SPEND $60,000 ON A VEHICLE ONLY TO HAVE TO TURN AROUND AND SINK THOUSANDS MORE JUST TO HAVE A SAFE VEHICLE. THIS SHOULD BE A RECALL AND CORRECTED BY FORD. HOW MANY CRASHES/DEATHS HAVE HAPPENED BUT HAVE NOT BEEN ATTRIBUTED TO THIS AS IT HAS NOT OFFICIALLY BEEN A RECALL ISSUE??

NHTSA ODI 10899123

THE TRUCK WENT TO LIMP MODE FOR 3 SEC THEN SHUT OFF. MY SON WAS DRIVING AND IT SHUT OF ON A BUSY 4 LANE ROAD WITH NOWHERE TO GO ,NO POWER STEERING ,BRAKES ,NO MOTOR NOTHING. LET IT BE KNOWN AND I AM COPING THIS LETTER. THIS COULD BE VERY HAZARDOUS EVEN DEADLY. I HOPE SOMETHING IS DONE BEFORE IT KILLS SOMEONE OR MULTIPLE PEOPLE. THE VEHICLE WAS IN MOTION WHEN IT HAPPEND.

NHTSA ODI 10899388

OUR 2011 FORD F-250 SUPER DUTY (DIESEL) HAS ISSUES WITH THE EGT SENSORS. THIS IS THE 4TH ONE TO GO BAD. WE HAVE HAD OTHERS REPLACED UNDER WARRANTY BUT IT IS NOW OUT OF WARRANTY. IT APPEARS TO ME THAT FORD HAS AN ISSUE WITH THESE SENSORS AND NEEDS TO DO SOMETHING ABOUT RECTIFYING THIS. THIS TIME WE WERE IN LEXINGTON, KY (OVER 2 HOURS FROM HOME). THE DEALERSHIP TOLD ME PREVIOUSLY WE COULD COULD SAFELY DRIVE THE TRUCK, SO WE CAME HOME. THERE IS CERTAINLY A PROBLEM WITH THESE EGT SENSORS THAT NEEDS TO BE CORRECTED.

NHTSA ODI 10897850

PULLING MY FIFTH WHEEL TRAILER UP A HILL AT 50MPH THE ENGINE JUST SHUT DOWN VERY ABRUPTLY. NO ALARMS OR LIGHTS THAT I SAW. AFTER LETTING IT SIT FOR A MINUTE OR SO, PUT IT IN PARK AND IT RESTARTED, OIL TEMP AT 240, TRANS: TEMP AT 201. FIRST TIME THIS HAS HAPPENED. A LITTLE OVER 50,000 MILES.

NHTSA ODI 10882426

MY VEHICLE HAS EXPERIENCED NO POWER WHILE ACCELERATING ONTO A STATE HIGHWAY. ACCELERATION WAS EXTREMELY SLOW AND CREATED A DANGEROUS SITUATION IN WHICH THE VEHICLE HAD TO BE PULLED OVER ON THE SHOULDER IMMEDIATELY TO MOVE OUT OF THE WAY OF TRAFFIC, WHICH WAS VERY FAR AWAY WHEN I INITIAL PULLED OUT ON THE HIGHWAY. THIS OCCURRED MULTIPLE TIMES AND AT RANDOM. THE VEHICLE COULD ONLY REACH 40 MPH ON FLAT HIGHWAY AND WHILE DRIVING ON MOUNTAIN ROADS, THIS WOULD DECREASE TO A MAXIMUM SPEED OF 20 MPH. THIS WOULD CREATE A SIGNIFICANTLY DANGEROUS SITUATION IF ON WAS CROSSING AN INTERSECTION WITH ONCOMING TRAFFIC. AND

NHTSA ODI 10874517

WHILE DRIVING AT 35 MPH ON CITY STREET "STOP SAFELY NOW" APPEARED ON THE DASH SCREEN. WITHIN A FEW SECOND THE VEHICLE SHUT DOWN, WHICH ELIMINATED THE POWER BRAKES AND STEERING, WHILE STILL AT 35 MPH. THIS MADE THE VEHICLE DIFFICULT TO CONTROL AND STOP. VEHICLE WOULD NOT RESTART, LUCKILY I WAS ABLE TO PULL INTO A PARKING LOT AND OUT OF TRAFFIC. THIS TURNED OUT TO BE ANY EGT SENSOR FAILURE.

NHTSA ODI 10874518

WHILE TOWING A TRAVEL TRAILER AT 55 MPH WITH 2011 F250, EXPERIENCED SUDDEN TIRE ROUGHNESS/BOUNCING. TIRES WERE ORIGINAL EQUIPMENT WITH APPROX. 10,000 MI. DEALER FOUND BELT SEPARATION IN RIGHT-REAR TIRE. THEN A MONTH LATER, WHILE TRAVELING AT 70 MPH WITH NO LOAD, THE SAME THING HAPPENED AT APPROX. 12,000 MI. DEALER FOUND BELT SEPARATION IN RIGHT-FRONT TIRE. ALL 4 ORIGINAL TIRES AND SPARE WERE FROM SAME LOT. CANNOT TRUST THESE CONTINENTAL TIRES, SO HAVE REPLACED WITH ANOTHER BRAND.

NHTSA ODI 10874169

TL* THE CONTACT OWNS A 2011 FORD F-250. WHILE DRIVING APPROXIMATELY 50-65 MPH, THE FRONT END OF THE VEHICLE SHOOK SEVERELY. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE PASSENGER SIDE BALL JOINTS WERE DAMAGED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

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