Home · 2011 Ford F-250 Super Crew · Complaints

What 370 owners told NHTSA about the 2011 Ford F-250 Super Crew

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (370)Crash / fire / injury (19)Suspension (157)Steering (149)Engine (51)Fuel system (30)Wheels (28)Transmission & drivetrain (23)Electrical system (17)Tires (14)Brakes (13)Body & structure (12)

Newest first · 370 complaints · page 5 of 15

Jun 13, 2019Brakes

THE LEFT REAR BRAKE GETS HOT AND SMOKES AND WONT RELEASE. WE TOOK IT TO OUR FORD DEALERSHIP WHILE IT WAS STILL UNDER WARRANTY. THEY DROVE IT AND SAID THERE WAS NOTHING WRONG WITH IT. WE'VE HAD TO REPLACE THE BRAKES ON THAT TIRE ONLY NOW 3 TIMES. EACH TIME THE BRAKES ARE COMPLETELY WORN THROUGH THE METAL, THE ROTOR HAS HAD TO BE REPLACED AS WELL AS THE CALIPERS. AGAIN THIS HAS ONLY HAPPENED WITH THE LEFT REAR TIRE. THE OTHER TIRES HAVE THE ORIGINAL BRAKES ON THEM. SOMETHING HAS BEEN WRONG WITH THIS TIRE SINCE THE TRUCK WAS BRAND NEW.

NHTSA ODI 11219873

May 28, 2019Brakes

REAR BRAKE LINE (STEEL) RUPTURED RESULTING IN COMPLETE LOSS OF BRAKES AT ALL FOUR WHEELS. THE BRAKE LINE WAS ROUTED TO CLOSE TO THE GAS TANK RESULTING IN THE LINE RUBBING ON THE GAS TANK. OVERTIME, THE COATING ON THE LINE FAILED AND THEN THE EXPOSED BARE METAL RUSTED. WHEN THE METAL BECAME TO THIN, THE PRESSURE IN THE LINE RUPTURED THE BRAKE LINE AT THE THIN/RUSTED LOCATION. ALL BRAKE FLUID LEAKED OUT AND THE BRAKES NO LONGER WORKED. THE VEHICLE WAS IN MOTION WHEN THE BRAKES FAILED ON A CITY STREET. IF THE VEHICLE HAD BEEN ASSEMBLED SO THAT THE BRAKE LINES COULD NOT CONTACT THE GAS TANK, THIS FAILURE WOULD HAVE BEEN PREVENTED.

NHTSA ODI 11210289

May 25, 2019Fuel system

THE FUEL RAIL PRESSURE SENSOR STARTED SPRAYING DIESEL FUEL ALL OVER THE TOP OF THE MOTOR . THE FUEL IS COMING OUT OF THE TOP OF THE SENSOR .THIS IS ON 05/25/19 .. THIS TRUCK ONLY HAS 132214 ON THE MILEAGE . I AM GETTING TIRED OF PAYING FOR A BROKEN TRUCK EVERY WEEK . LAST WEEK ON 05/05/17/19 THE INNER COOLER BOOT DUCT BLEW APART . THAT WAS A $480 FIX .

NHTSA ODI 11209949

May 18, 2019Visibility & wipers

DRIVING DOWN THE ROAD WHEN ALL OF THE SUDDEN THE DRIVERS SIDE WINDOW EXPLODED ALL OVER THE INSIDE OF MY TRUCK. IT EXPLODED SO HARD (LIKE A SHOTGUN BLAST). IT THREW GLASS ALL OVER THE INSIDE OF THE TRUCK, ALL OVER MYSELF. ONCE I STOPPED, I NOTICED THAT I HAD BLOOD ON MY SEAT. THE GLASS ACTUALLY WAS STUCK IN MY SKIN ON MY ELBOW. IT TOOK ALMOST 10 MINUTES TO GET IT OUT OF MY HAIR. THERE WERE NO OTHER VEHICLES ON THE ROAD OR GOING BY ME TO THROW ANY DEBRIS AT THE WINDOW. I HAVE PHOTOS IF NEEDED

NHTSA ODI 11208435

Apr 29, 2019Suspension

TL* THE CONTACT OWNS A 2011 FORD F-250 SD. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE 'DEATH WOBBLE' WHEN DRIVING HIGHWAY SPEEDS AND OVER UNLEVELED LAND. THE VEHICLE WAS UNSAFE TO DRIVE OVER 35 MPH DUE TO THE VIOLENT SHAKING AND VIBRATION. AN INDEPENDENT MECHANIC DIAGNOSED THE FAILURE AS THE 'DEATH WOBBLE' AND REPLACED THE TRACT BAR, BALL JOINTS, STEERING STABILIZER, STEERING DAMPER, AND PERFORMED AN ALIGNMENT; HOWEVER, THE FAILURES CONTINUED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 45,423.

NHTSA ODI 11204371

Apr 28, 2019SteeringSuspensionWheelsCrash2 injuries1 death

TRUCK CONTINUES TO HAVE THE DEATH WOBBLE AS I DRIVE AT HIGHWAY SPEEDS AND HIT A SMALL PORTHOLE OR BUMP IN THE ROAD. THE WOBBLE BECOMES SO SEVERE THAT I HAVE LITTLE TO NO CONTROL OVER THE TRUCK. THIS HAS BEEN GOING ON AFTER 6MONTHS FROM PURCHASE DATE (NEW) BUT FORD SAYS THEY CAN NOT DUPLICATE. IT HAPPENS ABOUT 1-5X A WEEK AND I'VE NEARLY HIT SEVERAL OTHER VEHICLES ON THE HIGHWAY EACH TIME BY SWIRLING DURING THE WOBBLE. I LOOSE DIRECTIONAL CONTROL. I HAVE HAD A CRASH AS A RESULT OF THIS.

NHTSA ODI 11204247

Mar 20, 2019Transmission & drivetrain

OUR 2011 FORD F250 TRUCK IS DOWN SHIFTING EXTREMELY HARD FROM 3RD GEAR TO 1ST GEAR (AUTOMATIC TRANSMISSION) WHEN BRAKING. IT SHIFTS SO HARD THAT THE SEAT BELTS WILL LOCK UP AND IT WILL BARK THE TIRES ALMOST AS IF YOU HAD SLAMMED ON BRAKES. WE HAVE HAD SEVERAL TIMES THAT WE HAVE BEEN ALMOST REAR ENDED BY CARS BEHIND US WHEN SLOWING DOWN AND THE SUDDEN SHIFT OCCURS. WE HAVE SPOKEN TO SEVERAL MECHANICS WHO HAVE TOLD US THEY HAVE HEARD THIS SAME ISSUE FROM OTHER CUSTOMERS WITH F250 TRUCKS.

NHTSA ODI 11190194

Mar 20, 2019Transmission & drivetrainSpeed control

WAS TRAVELING AT 70MPH ON THE HIGHWAY WHEN MY 2011 F250 XLT SUPER CAB SUDDENLY SHIFTED FROM 6TH GEAR INTO 1ST GEAR CAUSING A LOSS OF CONTROL AND THE TRUCK TO SPIN OUT. THE TRUCK IS A 6.2L WITH A 6 SPEED AUTOMATIC TRANSMISSION.

NHTSA ODI 11190242

Mar 11, 2019Suspension

TL* THE CONTACT OWNS A 2011 FORD F-250. WHILE DRIVING 55 MPH, THE VEHICLE STARTED TO VIBRATE ABNORMALLY. THE VEHICLE WAS TAKEN TO KELLER BROS. FORD LEBANON (LOCATED AT 1030 SCHAEFFER RD, LEBANON, PA 17042, (717) 949-2000) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SUSPENSION WAS CHECKED, BUT NO FAILURES WERE FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

NHTSA ODI 11185847

Mar 5, 2019SteeringSuspension

AT 125,000 MILES, I BEGAN TO EXPERIENCE THE "DEATH WOBBLE". HITTING A ROUGH SPOT ON THE HIGHWAY, ESPECIALLY ON A CURVE, THE TRUCK WILL RANDOMLY BEGIN TO SHAKE. IT BEGINS IN THE FRONT, SHAKES THE STEERING WHEEL VIOLENTLY UNTIL I AM ABLE TO SLOW DOWN ENOUGH TO STOP IT. I HAVE REPLACED FRONT STABILIZER (STEERING DAMPER), DRAG LINK, TIE ROD END, ALIGNMENT, TIRE ROTATION, TRACK BAR BUSHING, BALL JOINT, TIE RODS AND ANOTHER ALIGNMENT. IT STILL WILL RANDOMLY START TO SHAKE VIOLENTLY AFTER I HAVE HIT A ROUGH SPOT AND ESPECIALLY IN A CURVE AT HIGHWAY SPEEDS. I CANNOT FIND ANYTHING ELSE TO REPLACE. I HAVE HAD TWO DIFFERENT MECHANICS WORK ON THE VEHICLE AND WE HAVE TOGETHER SEARCHED THE WEB FOR OTHER CURES, BUT THERE ARE NONE TO BE FOUND. IT IS NOT SAFE TO DRIVE MY TRUCK ON THE HIGHWAY...THE SHAKING BECOMES SO VIOLENT THAT I BECOME A TRAFFIC HAZARD AND DO NOT HAVE ENOUGH CONTROL OF THE VEHICLE TO HANDLE IT SAFELY. THE MOST RECENT EVENT WAS TODAY, 3/5/2019 BUT IT HAS BEEN HAPPENING, IN BETWEEN STAYS AT THE MECHANIC, SINCE NOVEMBER.

NHTSA ODI 11184443

Feb 16, 2019Transmission & drivetrain

WHEN DRIVING THE 6 SPEED TRANSMISSION HAS A TERRIBLE SHIFT FROM 3 TO 4 AND WHENEVER YOU ARE DRIVING AT HWY SPEEDS IN 6TH GEAR AND PUSH THE GAS PEDAL TO GO A LITTLE FASTER IN WILL SOMETIMES DOWNSHIFT INTO 1ST GEAR

NHTSA ODI 11180468

Feb 11, 2019Fuel system

TL* THE CONTACT OWNS A 2011 FORD F-250. WHILE DRIVING 45 MPH, THE VEHICLE LOST POWER WITHOUT WARNING. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD AND POWER OF THE ENGINE. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO A REPAIR SHOP WHERE IT WAS DIAGNOSED THAT THE FUEL PRESSURE PUMP BLEW OUT UNDER THE HOOD. THE MECHANIC STATED THAT THE ENTIRE FUEL SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE DEALER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 119,000.

NHTSA ODI 11176219

Jan 22, 2019Steering

WHILE DRIVING 55-65 MPH THE STEERING STARTS SHAKING VIOLENTLY, YOU ARE UNABLE TO HOLD THE STEERING WHEEL STRAIGHT. IN ORDER TO STOP THIS YOU HAVE TO SLOW DOWN TO 15-20 MPH AS QUICKLY AS POSSIBLE BEFORE LOSING CONTROL HOPING NO ONE RUNS INTO YOU FOR HAVING TO STOP QUICKLY. THIS IS VERY DANGEROUS NOT KNOWING WHEN IT IS GOING HAPPEN. THIS IS SUCH A PROBLEM WITH FORD TRUCKS THAT STEERING STABILIZER KITS ARE LISTED ON LINE UNDER DEATH WOBBLE. DO YOU MEAN THAT PEOPLE HAVE TO DIE BEFORE FORD IS MADE TO DO SOMETHING ABOUT THIS? THIS HAS HAPPENED MULTIPLE TIMES. THE FORD DEALERSHIP SAID I NEEDED NEW TIRES. THIS DID NOT HELP.

NHTSA ODI 11171468

Jan 21, 2019Steering

EXTREME SHAKING OF THE STEERING WHEEL WHEN ENCOUNTERING A SHIFT IN ROAD SURFACE SUCH AS AN EXPANSION JOINT, ETC AT AROUND 55 MPH AND TURNING SLIGHTLY LEFT. THIS HAS OCCURRED ON FREEWAYS, HIGHWAYS AND ROADS. LINK TO VIDEO: HTTPS://WWW.YOUTUBE.COM/WATCH?V=UVTUQV60JNU

NHTSA ODI 11171153

Nov 8, 2018SteeringSuspension

TL* THE CONTACT OWNS A 2011 FORD F-250 SD. WHILE DRIVING OVER UNEVEN LAND AND BUMPS IN THE ROAD, THE VEHICLE SHOOK VIOLENTLY. ALSO, THE STEERING WHEEL VIBRATED AND THERE WAS A STRONG VIBRATION FELT IN THE FRONT OF THE VEHICLE WHILE DRIVING HIGHWAY SPEEDS. GERMAIN FORD OF BEAVERCREEK (2356 HELLER DR, DAYTON, OH 45434, 1-(937) 429-1300) WAS NOTIFIED OF THE FAILURE AND COULD NOT DETERMINE THE CAUSE OF THE FAILURE WITHOUT GUIDELINES FROM THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.

NHTSA ODI 11150119

Nov 4, 2018SteeringSuspension

FOR THE SECOND TIME FIRST AT 42,000 NOW AT 82 000 AT HIWAY SPEED OF 66 MPH THE VIOLENT STEERING DEATH WOBBLE HAS HAPPENED AGAIN. THE ONLY WAY IS TO HOLD ON SO TIGHT AND SLOW TRYING TO GET OFF THE TRAVEL LANES ..THIS SO DANGEROUS AND UNFORESEEN. INSPECTED FRONT STEERING AND SUSPENSION ,ALL IN TOLERANCE. FIRST TIME I USED MY ESP WARRANT PAYING THE DEDUCTIBE.

NHTSA ODI 11145248

Oct 12, 2018Tires

MICHELIN LTX MS/S2 275/70 R18 TIRE WITH LESS THAN 25K HAD TO BE REPLACED BECAUSE OF TREAD SEPARATION. WHILE AT DISCOUNT TIRE, SPOKE WITH ANOTHER CUSTOMER WITH SAME VEHICLE - 2012 INSTEAD OF 2011 F-250 WHO HAD 3 TIRES WITH TREAD SEPARATION ISSUES.

NHTSA ODI 11139904

Aug 7, 2018SuspensionFuel system

TL* THE CONTACT OWNS A 2011 FORD F-250. THE CONTACT EXPERIENCED AN UNKNOWN FAILURE RELATED TO THE FUEL INJECTION. THE VEHICLE WAS TOWED TO WILLOWBROOK FORD (7301 KINGERY HWY, WILLOWBROOK, IL 60527) WHERE IT WAS DIAGNOSED THAT THE FUEL INJECTION HOLD DOWN BRACKET FRACTURED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000. THE VIN WAS NOT PROVIDED. *TT THE CONSUMER STATED ONE BRACKET UNDER EXTENDED WARRANTY WAS FIXED BUT NOT THE REST. VIN PROVIDED. UPDATED 12/13/18*JB

NHTSA ODI 11118248

Jul 19, 2018SuspensionBody & structure

TL* THE CONTACT OWNS A 2011 FORD F-250. THE CONTACT STATED THAT THE RUBBER BUSHINGS IN THE CAB MOUNT WERE CORRODED AND DETERIORATED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS CONFIRMED THAT THE CAB MOUNTS WERE FAILING. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 85,384.

NHTSA ODI 11112326

Jun 5, 2018Fuel system

TAKATA RECALL. TRUCK JUST SHUT DOWN AND DIED WHILE DRIVING. WE TRIED TO RESTART TO MOVE BETTER LOCATION AND ONLY WORKED FOR FEW MORE FEET.NO WARNINGS AND WHOLE FUEL SYSTEM HAS METAL SHAVINGS IN IT AND COSTING 11,000 TO REPAIR AND FORD NOT RECALLING OR COVERING ANY OF THE REPAIR WHEN THEY KNOW THIS IS AN ISSUE CAUSING WRECKS AND EVEN A DISTASTER KIT ONLINE FOR THE PROBLEM WITH FORD TRUCKS FROM 2011-2015. WE HAVE SPOKE WITH MUTLIPLE REPAIR SHOPS AND OUR INSURANCE AND IT IS MECHANICAL FAILURE AND HAPPENS ALOT WITH FORD AND NOT A RECALL NOR IS FORD HELPING OUT CUSTOMERS THAT THE MECHANICAL FAILURE IS HAPPENING TOO. WE ONLY HAVE 100,000 MILES DISEAL TRUCK AND DO ALL OUR MAINTENCE NEEDED AND FORD DEALERSHIP STATED AS MECHANICAL FAILURE.

NHTSA ODI 11099918

May 28, 2018Steering

WHEN DRIVING ABOUT 60 MILES PER HIT BUMP IN ROAD VEHICLE WENT INTO A VIOLENT SHAKING DID NOT STOP UNTIL I ALMOST CAME TO A COMPLETE STOP . I NOTICED THAT AS A RESULT THE FRONT TIRES WERE SCUFFED. THESE TIRES HAVE LESS THAN 6000 MILES ON THEM.

NHTSA ODI 11098320

May 21, 2018Suspension

DRIVING HIGHWAY SPEED MY 2011 F250 RUNS OVER A POT HOLE, BEGINS VIOLENTLY SHAKING HAD TO SLOW DOWN IN ORDER TO CONTROL STEERING WHEEL. THIS HAS HAPPENED MORE THAN ONCE IN PAST YR. REPAIRED REPLACED A PART, HAD ALIGNMENT DOWN. PROBLEM HAS NOT BEEN SOLVED. THIS COULD CAUSE A MAJOR ACCIDENT. I FEEL THIS IS A MANUFACTURED PROBLEM AND NTSA SHOULD ORDER A RECALL BEFORE SOMEONE GETS HURT. LAST TIME IT HAPPENED, YESTERDAY 5/20/2011.

NHTSA ODI 11097137

May 9, 2018Suspension

I BOUGHT THIS TRUCK CERTIFIED USED IN 2011 WITH APPROXIMATELY 9000 MILE ON IT. MY PROBLEM STARTED WHEN THE TRUCK HAD ABOUT 20000 MILES, MORE OR LESS. IT EXPERIENCES THE FAMOUS FORD DEATH WOBBLE REPEATEDLY WHEN DRIVING AT HIGHWAY SPEED AND ENCOUNTERING A SMALL BUMP OR HOLE IN A ROAD. IT IS PARTICULARLY BAD WHEN TRAVELING BETWEEN 50 AND 65 MPH AND MAKING SLIGHT LEFT TURN AS MAY BE ENCOUNTERED ON A FREEWAY ENTRANCE OR EXIT. THE SHAKING IS SO BAD THAT STEERING CONTROL CAN BE TOTALLY LOST. THE ONLY WAY TO STOP THE SHAKING IS TO COME TO NEARLY A FULL STOP WHICH CAN BE EXCEPTIONALLY DANGEROUS ON HIGH SPEED FREEWAYS AND HIGHWAYS. I HAVE READ AND HEARD OF MANY OTHER COMPLAINTS OF THE SAME NATURE INVOLVING FORD PICKUPS FOR 2011 AND OTHER YEARS. EACH TIME THE PROBLEM SEEMS TO BE BEING IGNORED BY FORD AS "NORMAL" OR BY THE NHTSA DUE TO THE LACK OR A RECALL OR SUGGESTED FIX.

NHTSA ODI 11092739

May 3, 2018SteeringSuspension

WHILE GOING AT HIGHWAY SPEEDS THE WHOLE TRUCK WILL START TO SHAKE VIOLENTLY AFTER HITTING A SMALL BUMP OR ROUGH SPOT IN THE ROAD MAKING THE STEERING WHEEL DIFFICULT TO HOLD AND THE TRUCK EXTREMELY HARD TO CONTROL. SLOWING DOWN TO 30 MILES AN HR WILL STOP THE SHAKING. THIS PROBLEM JUST STARTED AT 105K MILES. IT HAPPENS QUITE FREQUENTLY AND MAKES THE TRUCK ALMOST IMPOSSIBLE TO USE. LOCAL MECHANIC CAN NOT FIND ANY ISSUE WITH SUSPENSION OR STEERING. AFTER LOOKING AT THE INTERNET THIS PROBLEM SEEMS TO BE RAMPANT WITH FORD OFFERING NO SOLUTION TO THE PROBLEM.

NHTSA ODI 11091485

Apr 23, 2018Wheels

MY FORD WAS PURCHASED AS A ONE OWNER TRUCK WITH 44,000 MILES FROM A DEALERSHIP IN FLORIDA. OWNED BY A PERSON BRAND NEW ALSO IN FLORIDA. I LIVE IN SOUTH WESTERN VA PLEASE TAKE A LOOK AT MY BRAKE CALIPERS. I NEVER SEEN ANYTHING LIKE THIS. HUGE DANGER ESPECIALLY WHEN THIS TRUCK IS MADE TO PULL HEAVY WEIGHT THAT NEEDS GOOD BRAKES. MY TRUCK HAS 107,000 MILES FOUND OUT BY REPLACING BRAKE PADS FOR SECOND TIME

NHTSA ODI 11089575

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How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2011 Ford F-250 Super Crew verdict →