What 2,137 owners told NHTSA about the 2011 Ford F-150 Supercab

The contact owns a 2011 Ford F-150. The contact stated while driving 65 MPH, the vehicle downshifted from 6th gear to 5th gear unexpectedly. The power train warning light was illuminated. The speedometer dropped to "0", and the instrument cluster became inoperable. The contact pulled over to the side of the road. The contact turned off and restarted the vehicle, and the vehicle responded as needed. The contact stated that the failure had been recurring while driving. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 19V075000 (Power Train); however, the VIN was not included. The manufacturer was notified of the failure. The failure mileage was approximately 122,000.

NHTSA ODI 11617652

The contact owns a 2011 Ford F-150. The contact stated while driving approximately 55 MPH, the transmission slipped out of gear and unexpectedly downshifted to either 2nd or 3rd gear. The contact stated that the vehicle slowed immediately nearly causing a crash. The contact stated that the "WRENCH" symbol was illuminated. The contact pulled over and turned off and restarted the vehicle and the vehicle returned to normal functionality. The contact stated that the failure recurred. The contact drove the vehicle to an independent mechanic who diagnosed the vehicle and related the failure to NHTSA Campaign Number: 19V075000 (Power Train). The contact called a dealer and was informed that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 117,000.

NHTSA ODI 11617293

The contact owns a 2011 Ford F-150. The contact stated while driving at an undisclosed speed, the vehicle shifted abnormally rough was banging into gear, and was slow to engage. The contact also stated that upon attempting to shift into reverse, the vehicle initially failed to shift, prompting the contact to turn off the vehicle, after which the vehicle would shift but was slow to engage. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular failure. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission lead frame. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 19N01. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 183,000.

NHTSA ODI 11615932

The contact owns a 2011 Ford F-150. The contact stated that while driving at various speeds, the transmission unexpectedly downshifted without warning. The contact also stated that the vehicle resumed normal operation after being turned off and restarted. The vehicle was not diagnosed or repaired. The manufacturer nor the dealer were made aware of the failure. The failure mileage was approximately 122,000.

NHTSA ODI 11614289

The contact owns a 2011 Ford F-150. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly downshifted. The check engine and another unknown warning light were illuminated. The tachometer and speedometer were inoperable. The contact pulled over, and the transmission remained stuck in first gear. The vehicle was restarted, but the failure persisted. The contact was able to drive to the residence. The contact stated that the dealer had previously replaced the engine and determined that the transmission position sensor needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V075000 (Power Train); however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The failure mileage was approximately 250,000.

NHTSA ODI 11608976

The contact owns a 2011 Ford F-150. The contact stated that while driving at an undisclosed speed, the transmission downshifted unexpectedly. The contact also stated that the vehicle occasionally failed to start as needed. Additionally, the instrument panel failed to show the gear selected. The contact stated that eventually the vehicle failed to start. The vehicle was towed to a dealer, where it was diagnosed with needing the lead frame replaced. The vehicle was not repaired. The contact related the failure to an unknown recall however, the vehicle had previously been repaired under the recall. The contact stated that the dealer had not diagnosed the vehicle when the recall repair was performed. The manufacturer was made aware of the failure. The failure mileage was approximately 191,000.

NHTSA ODI 11607483

The contact owns a 2011 Ford F-150. The contact stated that on two occasions while driving at approximately 60 MPH with the cruise control feature activated, the check engine warning light illuminated. The vehicle then lost motive power. The vehicle was steered to the side of the road and restarted after five minutes. The vehicle was taken to an independent mechanic where a handheld diagnostic machine stated that the failure referenced speed sensing. The vehicle was taken to the residence. On another occasion, while driving at approximately 40 MPH, the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that the transmission molded lead frame needed to be replaced. The vehicle was not repaired but the transmission was flushed and reset. The manufacturer was notified of the failure. The failure mileage was approximately 150,000.

NHTSA ODI 11607349

The contact owns a 2011 Ford F-150. The contact stated that while driving at various speeds, the vehicle downshifted unexpectedly. The contact also stated that the instrument panel was black. The vehicle was taken to an independent mechanic, who diagnosed the vehicle with a failure of the molded lead frame. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 66,000.

NHTSA ODI 11605650

The contact owns a 2011 Ford F-150. The contact stated while driving at various speeds, the transmission unexpectedly downshifted to first gear. There was no warning light illuminated. The vehicle was taken to an independent mechanic and a dealer, and the contact was informed that the molded lead frame needed to be replaced. The contact was informed by the dealer that there was an unstated Customer Satisfaction Program related to the failure; however, the program had expired. The vehicle was not repaired. The manufacturer was also notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 50,000.

NHTSA ODI 11604726

The contact owns a 2011 Ford F-150. The contact stated that after starting the vehicle and shifting into drive(D), the vehicle hesitated and then lurched forward while depressing the accelerator pedal. The contact stated that the shift indicator failed to show what gear was selected. The contact stated that the failure also occurred while shifted into reverse(R). The contact stated that there was a failure while shifting from reverse into drive(D). The contact stated that the vehicle was hesitant while depressing the accelerator pedal. The contact turned off and restarted the vehicle and then shifted into drive (D). The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle and determined that the transmission range sensor needed to be replaced. The mechanic informed the contact that there was a manufacturer’s recall related to the failure and referred the contact to a dealer. The contact called a dealer and was informed that the vehicle was not covered under the recall. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 190,000.

NHTSA ODI 11603451

My truck start to accelerate by itself and the light indicator goes crazy from parking to gear 1 From there the truck it can be controlled

NHTSA ODI 11602934

The contact owns a 2011 Ford F-150. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted, the brake pedal was depressed; however, the vehicle unintendedly accelerated. There was no warning light illuminated. The vehicle was restarted; however, the failure reoccurred. The vehicle was taken to an independent mechanic to be diagnosed. The mechanic diagnosed the vehicle and determined that the failure was caused by faulty wheel speed sensors. The contact was informed that the wheel speed sensor and the lead frame needed to be replaced. The dealer was also contacted; however, the vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 94,000.

NHTSA ODI 11603005

The contact owns a 2011 Ford F-150. The contact stated that the vehicle was recently repaired under NHTSA Campaign Number: 24V444000 (Power Train). The contact stated while driving approximately 70 MPH, the vehicle lost motive power with the wrench symbol illuminated. The contact stated that the speedometer went to 0 MPH. The contact depressed the accelerator pedal, but the vehicle failed to respond as intended. The contact pulled off the highway turned off and restarted the vehicle. The contact stated that the vehicle then started driving normally however, several miles later the failure reoccurred. The contact stated that when the failure reoccurred, the transmission failed to upshift past the third gear. The contact turned off and restarted the vehicle and the vehicle drove normally. The contact stated that the failure was a recurring failure. The contact had not returned the vehicle to the dealer who had completed the repair under NHTSA Campaign Number: 24V444000 (Power Train). The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 240,000.

NHTSA ODI 11602320

There is an active recall for my specific year/make/model - yet I'm being told it doesn't apply to my vehicle - but my vehicle is absolutely having the exact issue described in the recall. How do I get this resolved? The issue is that my vehicle will unexpectedly downshift, (I believe into first gear, based on the RPM's that I get stuck at) almost always while I am driving at freeway speeds. When this happens, an orange wrench appears in my dashboard warning indicator for a brief moment, then I lose all gauges - my digital displays literally just turn to blank dashes as I lose power and the ability to accelerate. My gauges all drop to as if the vehicle isn't even on, my speedometer displays "--" and my RPM's remain at approximately 1500 regardless of whether I try to accelerate or decelerate. If I decelerate, because I'm in the improper gear for the speed I'm traveling - I will not be able to accelerate. The only way for me to resolve the issue is to try and find somewhere to safely pull over, put the vehicle in park, turn the engine off, wait a few moments and then restart the engine. This happens without warning and at random. Sometimes multiple times in a day, sometimes not at all for a couple of weeks. I don't understand how my vehicle is exempt from the recall. This has been ongoing for several months now. Thank you for your consideration

NHTSA ODI 11601527

The contact owns a 2011 Ford F-150. The contact stated while driving at an undisclosed speed, the speed odometer seized, and the check engine warning light illuminated. The contact stated that after the transmission had shifted from 5th gear to sixth gear, the transmissions unexpectedly downshifted to first gear. The contact turned off and restarted the vehicle. The contact stated that after the vehicle was restarted, the check engine warning light was off, and the vehicle was reset; however, the failure reoccurred. The vehicle was taken to an independent mechanic and diagnosed with input shaft speed sensor failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 208,000.

NHTSA ODI 11600808

The contact owns a 2011 Ford F-150. The contact stated while driving at various speeds, the transmission unintendedly downshifted to first gear with the transmission warning light illuminated. In addition, the vehicle hesitated while depressing the accelerator pedal soon after restarting the engine. The contact stated that the RPM's revved to 3,000 or 4,000 RPM while driving at slow speeds. The vehicle was taken to a dealer and remained in the dealer possession for over a month. The dealer later diagnosed the vehicle with a defective timing chain. The timing chain was replaced; however, the failure persisted. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 155,000.

NHTSA ODI 11600113

My truck is doing exactly what the recall on all the others. Check engine light on for input shaft speed sensor. Speed odometer quit working then engine light came on for speed sensor. Now when you drive on highway it will be fine then all of a sudden throw a wrench light and truck goes into limp mode and barely moves. You stop turn it off it resets but still isn’t right it doesn’t seem to shift at proper times seems to be shifting to often.

NHTSA ODI 11599525

The contact owns a 2011 Ford F-150. The contact stated that after accelerating from a stop light, the vehicle downshifted unexpectedly without warning while driving 30 MPH. The contact stated that rear tires locked up due to the failure and the vehicle screeched and the contact lost control of the vehicle. The contact was able to pull over and restart the vehicle, and the vehicle resumed normal operation. The manufacturer was notified of the failure and the contact was informed that there were no recalls on the vehicle. The contact was referred to the NHTSA Hotline for assistance. Upon investigation, the contact discovered NHTSA Campaign Number: 19V075000 (Power Train) which was linked to the failure. The vehicle was not repaired. The failure mileage was approximately 160,000.

NHTSA ODI 11598276

The contact owns a 2011 Ford F-150. The contact stated that on two separate occasions while driving at various speeds, the transmission unexpectedly downshifted. On one occasion, the contact stated that the transmission warning light illuminated on the instrument panel. The contact stated that during both failures the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The dealer was notified of the failure and the contact was informed that the vehicle was not included in NHTSA Campaign Number: 19V075000 (Power Train). The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 100,000.

NHTSA ODI 11597890

The truck is not shifting properly it fails to downshift or will downshift on its own. I have almost had an accident due to this happening and did the update on the recall but it hasn't helped.

NHTSA ODI 11597176

Vehicle shifted into 1st gear on its own will driving which almost caused my son to wreck, took the vehicle to the Ford dealership as we could not get it back out of 1st gear. It had to be towed to the dealership to have repairs made which are the same repairs that are listed under a recall just issued on several 2014 F150 truck. We had to pay for these repairs totaling $1129.92 back on January 12, 2024. I contacted the dealership about this and they said we would not be refunded because our truck is not under the recall however there was a recall for 2011 F150 trucks for this same issue back in 2016 which we were not a part of also. I feel that this needs to be looked at a little more closely and the recall be expanded further to more later model trucks. My son could have been seriously injured or killed for a problem that could have been fixed back in 2016. I have tried to attach copy of repair receipt from dealership but it would not allow me to upload it

NHTSA ODI 11597279

The contact owns a 2011 Ford F-150. The contact stated while driving at an undisclosed speed, the transmission independently shifted. The accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. In addition, the contact stated that the engine sounded abnormally loud. The vehicle was taken to the dealer where it was diagnosed with transmission failure due to dirty transmission fluid. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 155,000.

NHTSA ODI 11596956

The contact owns a 2011 Ford F-150. The contact stated that on two occasions while driving at approximately 45 MPH, there was a clunking sound, and the vehicle inadvertently downshifted into first gear. The transmission warning light was illuminated. The vehicle was taken to the residence where a hand-held diagnostic machine retrieved DTC code: P0722 (Output Shaft Speed Sensor Circuit no Signal). The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 194,285.

NHTSA ODI 11596470

The contact owns a 2011 Ford F-150. The contact stated while driving 50 MPH, the vehicle inadvertently downshifted and the vehicle would stall with the wrench warning light illuminated. The contact restarted the vehicle, but the failure persisted. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 114,000.

NHTSA ODI 11596487

The contact owns a 2011 Ford F-150. The contact stated that while driving at an undisclosed speed, the maintenance warning light illuminated. The contact became aware that the transmission had independently shifted several times. In addition, all the instrument gauges had dropped to zero. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated that an appointment was scheduled for the vehicle to be diagnosed. The manufacturer was made aware of the failure and a case was filed. The contact was informed of an unknown recall however, the contact was informed that the recall had expired. The failure mileage was approximately 77,000.

NHTSA ODI 11595577