What 2,137 owners told NHTSA about the 2011 Ford F-150 Supercab

The contact owns a 2011 Ford F-150. The contact stated while driving at an undisclosed speed, the transmission unintendedly downshifted to first gear, causing the vehicle to lose motive power. The check engine warning light was illuminated. The vehicle was able to restart and reset. The contact stated that the failure had recurred several times while driving. The vehicle was taken to an independent mechanic, where it was diagnosed with an output shaft speed sensor failure. The contact was informed that the transmission lead frame needed to be replaced. The vehicle was not repaired. No further information was available. The manufacturer was made aware of the failure, but no assistance was provided. The manufacturer advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 133,456.

NHTSA ODI 11652148

The contact owned a 2011 Ford F-150. The contact stated while driving at 15 MPH and making a left turn, in the middle of the turn, the instrument panel turned off, and the vehicle jerked forward before losing automotive power. The contact was not able to clear the intersection in time and the vehicle crashed into another vehicle on the passenger’s side. The contact stated that the vehicle rolled over onto the driver’s side. The contact was thrown halfway through the window while the vehicle was flipping over onto the side of the vehicle, and the contact lay underneath the vehicle. Soldiers arrived at the scene and lifted the vehicle to release the contact out of the driver-side door. The air bags had deployed. The vehicle was towed to a tow yard. The contact was unaware if a police report was filed. The vehicle was destroyed. The contact sustained a crushed pelvis, six fractured ribs, and nerve damage. Medical attention was required for the injuries. The local dealer was contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 170,000.

NHTSA ODI 11643389

I have a wrench showing up in the screen, the gears downshift,the gears shift from 3 to 6

NHTSA ODI 11635252

Transmission, shifted into 4th gear and would not shift out of 4th, Take the truck and inspect it if need be! Safety of my self and others as truck down shifted to 4th gear while driving speeds of 45mph, shot rpm’s over 6k. Problem has not been reproduced yet as of today 11/23/2024 Component wasn’t inspected by any option listed above but was mentioned in the NDOT accident report attached. No symptoms or warning likes before it appeared. Truck has NO warning lamps on including but not limited to check engine light or abs.

NHTSA ODI 11627058

The contact owns a 2011 Ford F-150. The contact stated while driving at approximately 55 MPH, the vehicle lost motive power and failed to respond as needed. The check engine warning light was illuminated, with an abnormal sound coming from the engine compartment. The contact shifted to neutral to allow the vehicle to come to a stop on the side of the road. The contact stated that the vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the timing chain had fractured, and a part of the timing chain was stuck to the lower engine block. The contact was informed that the engine needed to be replaced. The contact had the vehicle towed to a local dealer for a secondary diagnostic test. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 111,000.

NHTSA ODI 11623877

My engine went out at 120,000 miles, had to get my engine replaced

NHTSA ODI 11617506

The contact owns a 2011 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle unintendedly decelerated. In addition, the contact stated that several unknown warning lights were illuminated. The vehicle was taken to a local dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 180,000.

NHTSA ODI 11617541

The contact owns a 2011 Ford F-150. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly downshifted. The check engine and another unknown warning light were illuminated. The tachometer and speedometer were inoperable. The contact pulled over, and the transmission remained stuck in first gear. The vehicle was restarted, but the failure persisted. The contact was able to drive to the residence. The contact stated that the dealer had previously replaced the engine and determined that the transmission position sensor needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V075000 (Power Train); however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The failure mileage was approximately 250,000.

NHTSA ODI 11608976

My truck start to accelerate by itself and the light indicator goes crazy from parking to gear 1 From there the truck it can be controlled

NHTSA ODI 11602934

There is an active recall for my specific year/make/model - yet I'm being told it doesn't apply to my vehicle - but my vehicle is absolutely having the exact issue described in the recall. How do I get this resolved? The issue is that my vehicle will unexpectedly downshift, (I believe into first gear, based on the RPM's that I get stuck at) almost always while I am driving at freeway speeds. When this happens, an orange wrench appears in my dashboard warning indicator for a brief moment, then I lose all gauges - my digital displays literally just turn to blank dashes as I lose power and the ability to accelerate. My gauges all drop to as if the vehicle isn't even on, my speedometer displays "--" and my RPM's remain at approximately 1500 regardless of whether I try to accelerate or decelerate. If I decelerate, because I'm in the improper gear for the speed I'm traveling - I will not be able to accelerate. The only way for me to resolve the issue is to try and find somewhere to safely pull over, put the vehicle in park, turn the engine off, wait a few moments and then restart the engine. This happens without warning and at random. Sometimes multiple times in a day, sometimes not at all for a couple of weeks. I don't understand how my vehicle is exempt from the recall. This has been ongoing for several months now. Thank you for your consideration

NHTSA ODI 11601527

The contact owns a 2011 Ford F-150. The contact stated while driving at various speeds, the transmission unintendedly downshifted to first gear with the transmission warning light illuminated. In addition, the vehicle hesitated while depressing the accelerator pedal soon after restarting the engine. The contact stated that the RPM's revved to 3,000 or 4,000 RPM while driving at slow speeds. The vehicle was taken to a dealer and remained in the dealer possession for over a month. The dealer later diagnosed the vehicle with a defective timing chain. The timing chain was replaced; however, the failure persisted. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 155,000.

NHTSA ODI 11600113

My truck is doing exactly what the recall on all the others. Check engine light on for input shaft speed sensor. Speed odometer quit working then engine light came on for speed sensor. Now when you drive on highway it will be fine then all of a sudden throw a wrench light and truck goes into limp mode and barely moves. You stop turn it off it resets but still isn’t right it doesn’t seem to shift at proper times seems to be shifting to often.

NHTSA ODI 11599525

The contact owns a 2011 Ford F-150. The contact stated while shifting the vehicle into reverse, the gear indicator failed to display the gear position. The contact stated that after restarting the vehicle several times, the gear shift indicator resumed normal operation. The check engine and service engine warning lights were illuminated. The local dealer was contacted, but the vehicle was not diagnosed or repaired due to the cost. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 200,000.

NHTSA ODI 11593472

The contact owns a 2011 Ford F-150. The contact stated while driving 50 MPH, the speedometer became inoperable, the vehicle hesitated to respond while depressing the accelerator pedal, and the vehicle shifted sluggishly into gear. The check engine warning light was illuminated. Additionally, the contact stated while driving 40 MPH, the vehicle shifted into first gear unintendedly. The contact stated that the failure had been recurring increasingly, causing the vehicle to accelerate or decelerate unintendedly. The dealer and several independent mechanics were contacted and informed the contact that the failure could be related to the transmission leadframe and the valve body; however, the vehicle was not diagnosed or repaired. The dealer informed the contact that the vehicle was not covered under NHTSA Campaign Number: 19V075000 (Power Train). The manufacturer was not notified of the failure. The failure mileage was approximately 143,000. The VIN was not available.

NHTSA ODI 11586283

The contact owns a 2011 Ford F-150. The contact stated that while driving at 10 MPH, there was an abnormal ticking noise that increased to an abnormal knocking noise. While driving, the vehicle lost pressure. The check engine warning light was illuminated. The vehicle was towed to the residence. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 142,000.

NHTSA ODI 11580843

The vacuum pump recall was replaced in 2016 and it’s bad again. I have the emissions warranty with ford I am 6 owner the other 5 owners were resale so I get the one time lifetime emission warranty. the truck is doing all kinds of crazy stuff

NHTSA ODI 11570009

Timing chain broke

NHTSA ODI 11562941

The contact owns a 2011 Ford F-150. The contact stated while driving at various speeds, the vehicle shifted into first gear and became stuck in the first gear. The contact was able to pull to the side of the road and restart the vehicle after multiple attempts. The check engine and wrench warning lights were illuminated. The vehicle was taken to a dealer to be diagnosed; however, the dealer was unable to determine the cause of the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that the vehicle was not under warranty. The failure mileage was approximately 65,000.

NHTSA ODI 11553221

The contact owns a 2011 Ford F-150. The contact stated that while her daughter was driving at an undisclosed speed, the check engine warning light illuminated. The contact stated that her daughter stated when she pressed the accelerator pedal, the vehicle jerked and then stalled. The vehicle was taken to an independent mechanic and was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 204,000.

NHTSA ODI 11550273

The contact owns a 2011 Ford F-150. The contact stated while driving 60 MPH, the vehicle down shifted independently with the check engine and power train warning lights illuminated. The contact was able to pull over and shut off the vehicle. After several attempts the contact was able to restart the vehicle, but the vehicle would only shift into drive. The vehicle was towed to the dealer and the contact was informed that the molded leadframe needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the warranty on the vehicle had expired and advised to contact NHTSA Hotline. The failure mileage was 120,000.

NHTSA ODI 11538999

The contact owns a 2011 Ford F-150. The contact stated that while driving for an extended period in humid weather, condensation would build up around the intercooler. The moisture around the intercooler then got sucked into engine combustion chamber resulting in engine misfire. There was no warning light illuminated. The vehicle was taken to the dealer and the contact was informed that the timing chain needed to be replaced. The manufacturer was also notified of the failure. The vehicle was not repaired. The failure mileage was unknown.

NHTSA ODI 11534530

The contact owns a 2011 Ford F-150. The contact stated that at start up, he heard a rattling sound coming from the hood of the vehicle. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the timing chain and camshaft failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 180,000.

NHTSA ODI 11532937

The contact owns a 2011 Ford F-150. The contact stated while driving 40 MPH, the contact heard an abnormal sound coming from the vehicle. The vehicle inadvertently downshifted and the check engine warning light illuminated. The contact was able to pull over on the side of the road and shut off the vehicle. The contact restarted the vehicle and the vehicle operated normally. The dealer was contacted and stated that the vehicle needed to be diagnosed. The manufacturer was contacted and stated that the vehicle was not under warranty and referred the contact to contact the dealer. The vehicle was not repaired. The failure mileage was 135,000.

NHTSA ODI 11532021

Bought a used truck. That needed timing chain and cam phasers a week after I bought it from a Chevy dealer. They sent me to Ford dealer it cost $2800.00 a week later it did the same thing. I was out of town and could not get back in the month. So when I got back they scanned again and charged me again. Then told me it needs a new engine. So I contacted Ford customer service and they said nothing they can do. I owe $10,000.00 and they want $11,000.00 for an engine. I have had the truck for a year but it all started in first week of buying truck.

NHTSA ODI 11529379

The below was sent to me, It is difficult for me to understand why I was not told the recall expired in 2016 when I made the appointment (6-6-23) and when I handed my property over (6-12-23) to this dealership. Thank you for the diagnostic, it was very helpful, but, I still run the danger of crashing due to my breaks not pressing down when the pump goes out and the option to get FORD to fix it expired in 2016, My VIN is registered and I did not get a notice, I would gladly give this shop the $$ to fix the 2016 recall that expired. Now, that business will go to your competitor. If you were not aware of the expiration, I get that, but, you are a shop specifically designed for my Ford, again, thank you for the diagnostic but the way it was done I can't trust this shop or get other females to come there. Keep Jeff, do not run him off, his soul and manners feel safe and trusting, he treated me very well and I know he did what he was told to do by whoever was in charge. There is no need to contact me moving forward, but, this very email will be submitted to all the proper authorities (NHTSA.GOV, FTC.GOV, FORD.COM) when I hold FORD and others accountable. I work very hard for the life I have grown accustomed to. Respectfully, ************************************************************************** Chris Moore Service Advisor REQUESTED SERVICES (June 6-2023, email) PERFORM OPEN RECALL Wyatt Johnson FordDealership We look forward to seeing you! Wyatt Johnson Ford 646 Thompson Lane Nashville TN 37204 (615) 942-3165 https://www.wyattjohnsonford.com

NHTSA ODI 11527482