What 2,137 owners told NHTSA about the 2011 Ford F-150 Supercab

The contact owns a 2011 Ford F-150. The contact stated while driving 10-15 MPH and coming to a stop, the transmission unexpectedly downshifted to first gear, causing the contact to be propelled forward. There was no warning light illuminated. The vehicle was taken to the dealer, where the failure could not be duplicated. The dealer replaced unknown parts; however, the failure recurred. The vehicle was taken to another dealer, where it was test-driven; however, the failure could not be replicated. The vehicle was not diagnosed or repaired. The contact stated that the failure had been recurring increasingly while driving. The contact stated that the vehicle was previously repaired under an unknown recall. The contact related the failure to NHTSA Campaign Number: 19V075000 (Power Train); however, the VIN was not included. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 87,000.

NHTSA ODI 11630613

The contact owns a 2011 Ford F-150. The contact stated while driving 75 MPH with the cruise control activated, the instrument cluster gauges became inoperable, and the transmission unexpectedly downshifted to first gear. The contact pulled over and restarted the vehicle and continued driving and the vehicle operated normally. The vehicle was taken to a local dealer to be diagnosed; however, the dealer found no cause for the failure. The contact stated that the failure had reoccurred. The vehicle was taken back to the same dealer for a second diagnostic test, and the contact was informed that the transmission molded lead frame was faulty and needed to be replaced. The vehicle was not repaired. The contact linked the failure to NHTSA Campaign Number: 19V075000 (POWER TRAIN). The manufacturer was notified of the failure. The approximate failure mileage was 101,000.

NHTSA ODI 11630624

The contact owns a 2011 Ford F-150. The contact stated while driving at approximately 65 MPH, the vehicle unexpectedly downshifted and the rear driver's and passenger's side wheels locked up. The failure occurred on several occasions. No warning light was illuminated. The vehicle was taken to an independent mechanic where it was determined that a software update was needed. A dealer was not contacted. The contact researched and was made aware of NHTSA Campaign Number: 19V075000 (Power Train); however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 282,000.

NHTSA ODI 11630411

The contact owns a 2011 Ford F-150. The contact stated that while driving at an undisclosed speed, the steering wheel intermittently failed to return to the center and excessive force was needed to bring the steering wheel back to center. The contact also stated that the vehicle hesitated with an abnormal cranking sound coming from the vehicle. The contact stated there was no warning light illuminated. The manufacturer was made aware of the failure but offered no assistance. The contact was then transferred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 43,000.

NHTSA ODI 11629592

The transmission downshifts inappropriately while driving (typically at higher speeds). I can see that there have been recalls for inappropriate downshifting during my model year, but Ford is saying there are no recalls on my truck. This has been an issue for a while. The power steering shut off while driving (while I was turning) I saw that there have also been recalls for power steering problems but Ford is saying there are no recalls on my truck. This recently started happening.

NHTSA ODI 11628974

The contact owns a 2011 Ford F-150. The contact stated that while the vehicle was parked, the sunroof assembly switch failed to function as intended. The contact pressed the switch to open the sunroof and the sunroof assembly fractured. The contact stated that a plastic piece from the sunroof trac fell into the interior of the vehicle. The vehicle was taken to the dealer where it was diagnosed with a fractured sunroof rail. The contact was informed that the sunroof rail needed to be replaced. The vehicle was not repaired. In addition, due to the failure, the contact stated that water was leaking into the interior of the vehicle. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 90,000.

NHTSA ODI 11628801

The contact owns a 2011 Ford F-150. The contact stated while driving at approximately 50 MPH, the vehicle lost motive power while depressing the accelerator pedal. No warning was light illuminated. In addition, the contact stated that the RPM raised independently while the speed-o-meter went to zero. The contact was concerned because her child was in the vehicle during the failure. The contact pulled over the shoulder of the road and restarted the vehicle; however, while driving to the dealer the failure recurred and the vehicle was restarted. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the transmission molded lead frame needed to be replaced. The vehicle was left with the local dealer to be repaired. The contact stated that after further investigation, the failure was linked with NHTSA Campaign Number: 19V075000 (Power Train); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 110,000.

NHTSA ODI 11628863

Transmission, shifted into 4th gear and would not shift out of 4th, Take the truck and inspect it if need be! Safety of my self and others as truck down shifted to 4th gear while driving speeds of 45mph, shot rpm’s over 6k. Problem has not been reproduced yet as of today 11/23/2024 Component wasn’t inspected by any option listed above but was mentioned in the NDOT accident report attached. No symptoms or warning likes before it appeared. Truck has NO warning lamps on including but not limited to check engine light or abs.

NHTSA ODI 11627058

The contact owns a 2011 Ford F-150. The contact stated while driving at various speeds, the output speed sensor failed to function properly, causing the vehicle not to operate and accelerate as needed. The contact pulled over, turned off, restarted the vehicle, and was able to continue driving. The contact stated that several times after turning off and restarting the vehicle, the vehicle failed to return to normal operation. The vehicle was taken to an independent mechanic for diagnosis. The contact was informed that the output speed sensor needed to be replaced. The vehicle was not repaired. The contact linked the failure to NHTSA Campaign Number: 19V075000 (Power Train); however, the VIN was not included in the recall. The manufacturer was notified of the failure. The approximate failure mileage was 170,000.

NHTSA ODI 11625942

The contact owns a 2011 Ford F-150. The contact stated while started while driving at an undisclosed speed, the vehicle downshifted with the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission lead frame failed and needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the issue and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 104,000.

NHTSA ODI 11625165

The contact owns a 2011 Ford F-150. The contact stated while driving at approximately 55 MPH, the vehicle lost motive power and failed to respond as needed. The check engine warning light was illuminated, with an abnormal sound coming from the engine compartment. The contact shifted to neutral to allow the vehicle to come to a stop on the side of the road. The contact stated that the vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the timing chain had fractured, and a part of the timing chain was stuck to the lower engine block. The contact was informed that the engine needed to be replaced. The contact had the vehicle towed to a local dealer for a secondary diagnostic test. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 111,000.

NHTSA ODI 11623877

The contact owns a 2011 Ford F-150. The contact stated while driving 60 MPH, the vehicle jerked and jumped. The contact stated that the speed odometer seized, and the transmission downshifted to 4th gear. In addition, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact drove to the intended destination with the transmission in 4th gear. The vehicle was taken to the dealer where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was informed of Customer Satisfaction Program: 19N01; however, the contact was informed that the program had expired in 2019. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 127,000.

NHTSA ODI 11623086

Transmission range sensor failure. I do not remember ever receiving a recall letter after I purchased the truck used. Truck will no longer start or show what range it is in.

NHTSA ODI 11622951

At 45 mph the gear downshifted causing back tires to skid. Then gear illumination disappeared and wouldn't go into gear(while trying to leave a steep boat ramp) very scary!

NHTSA ODI 11622066

A recall was issued for an intermittent failure of the transmission speed sensor (OSS), campaign 16S19. I took the truck to a Ford Dealership, Mike Reichenbach Ford, in Florence SC. The technician reprogrammed the PCM. This did not resolve the issue and the truck continues to downshift or not shift at all. I spoke with the dealership and with the Ford Motor Company. I believe this truck was taken to a dealership more than once without the issue being resolved. I am respectfully request Ford make good on the safety recall of a known issue.

NHTSA ODI 11621769

The contact owns a 2011 Ford F-150. The contact stated that while driving approximately 55 MPH, the transmission erroneously downshifted to first gear causing the vehicle to abruptly reduce speeds. The cause of the failure was not determined. The local dealer and manufacturer were notified of the failure but no assistance was offered. The failure mileage was 143,000.

NHTSA ODI 11620149

This vehicle was repaired under a previous recall related to the transmission downshifting unexpectedly while driving. A year later, the vehicle is doing the same thing which leads me to question: was the repair done at all? OR was the repair done with defect parts? OR was the actual cause of the defect not actually determined? Either way, I believe this is a continued problem from a previous recall that was never properly dealt with.

NHTSA ODI 11619522

The contact owns a 2011 Ford F-150. The contact stated while driving 65 MPH, the vehicle downshifted from 6th gear to 5th gear unexpectedly. The power train warning light was illuminated. The speedometer dropped to "0", and the instrument cluster became inoperable. The contact pulled over to the side of the road. The contact turned off and restarted the vehicle, and the vehicle responded as needed. The contact stated that the failure had been recurring while driving. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 19V075000 (Power Train); however, the VIN was not included. The manufacturer was notified of the failure. The failure mileage was approximately 122,000.

NHTSA ODI 11617652

My engine went out at 120,000 miles, had to get my engine replaced

NHTSA ODI 11617506

The contact owns a 2011 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle unintendedly decelerated. In addition, the contact stated that several unknown warning lights were illuminated. The vehicle was taken to a local dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 180,000.

NHTSA ODI 11617541

The contact owns a 2011 Ford F-150. The contact stated while driving approximately 55 MPH, the transmission slipped out of gear and unexpectedly downshifted to either 2nd or 3rd gear. The contact stated that the vehicle slowed immediately nearly causing a crash. The contact stated that the "WRENCH" symbol was illuminated. The contact pulled over and turned off and restarted the vehicle and the vehicle returned to normal functionality. The contact stated that the failure recurred. The contact drove the vehicle to an independent mechanic who diagnosed the vehicle and related the failure to NHTSA Campaign Number: 19V075000 (Power Train). The contact called a dealer and was informed that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 117,000.

NHTSA ODI 11617293

My truck truck won't start. We could jump it and it would be fine. I took it to ford and found out it was a bad Body control module and there was a nationwide backorder. I found on line a recall for other F-150 but didn't included mine. I was able to have mine repaired. Now I was pulling my camper home from Maine, parked the truck at home. The next morning I had a notice on the dash to have power steering serviced, found out the rack and pinion is bad. Again found others on-line with the same issue. I am lucky it didn't happen while towing or when my wife was driving. I also now have the same issues with a 2012 F-150. I feel like it needs to be investigated and Ford needs to make it right. I will fill out a complaint for the 2012 truck.

NHTSA ODI 11616790

I bought a set of 4 of these tires at the BIG O store at 2420 W. Northern Phoenix Az, on 12/2022. Within the first year I began to feel a wobble on the front. Then one day I woke up to the left drivers side tire flat, so I took it to Big O and they replaced the tire because a big screw went through the tread to where they had to replace it, plus it had a bubble on the tread. Then they rotated the tires. So the new tire was on the left rear and the old CXV was on the front. So months later, I started feeling the front start to wobble again. I looked at the left front (CXV) tire and found that it had a big bubble on the better part of a quarter of the tread portion of the tire. I took it back to Big O tire and they replaced it again. They said it was due to the heat. But they marked the right front tire with yellow crayon where the bubble on this tire was. But said nothing about it. Then a week or two ago I started feeling the wobble again So I saw That the right front tire had a bubble on the tread again. This was the same tire that BIG O had marked and let me drive away with. So 3 tires of the CXV performer have had the bubbles on the better part of 30-50% of the tread. I have not got this tire fixed yet. I was going to go back to Michelin's or Yokohama. The tire is very bad. I called the BIG O tire and they said it was because I have not rotated the tires as often as I should have. They said it was going to cost me the same price for the new one. I told them I wanted this tire back as I was going to send it to NHTSA. Then the guy said, "oops your still under warranty, we can replace it for the price of the warranty certificates. We havent had any problems with those tires." I wonder if this is true? My niece bought tires from BIG O same make and had the same problem with her tires. Please investigate this before someone dies or gets hurt from these tires falling apart at high speeds. I am out the money for new tires.

NHTSA ODI 11616314

The contact owns a 2011 Ford F-150. The contact stated while driving at an undisclosed speed, the vehicle shifted abnormally rough was banging into gear, and was slow to engage. The contact also stated that upon attempting to shift into reverse, the vehicle initially failed to shift, prompting the contact to turn off the vehicle, after which the vehicle would shift but was slow to engage. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular failure. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission lead frame. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 19N01. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 183,000.

NHTSA ODI 11615932

The contact owns a 2011 Ford F-150. The contact stated while the mechanic was attempting to rotate the tires, it was discovered that the lug nuts on all four wheels were swollen and could not be easily removed. The contact was informed that the lug nuts would be damaged while being removed to rotate the tires. The lug nuts were removed, and the tires were rotated. The lug nuts were replaced, and the vehicle was repaired. The manufacturer and local dealer were not notified of the failure. The failure mileage was 154,000.

NHTSA ODI 11614272