What 2,137 owners told NHTSA about the 2011 Ford F-150 Supercab

My truck has been shifting hard..or taking a very long time to shift into gear. When I put the truck into reverse it doesn't indicate/light up the R-reverse light on dashboard which is dangerous not knowing what gear the truck is actually in..after quite some time it will slam or thud hard into reverse but still doesn't illuminate on the dash...then when switching into drive it slams very hard into gear. My acceleration has also been acting up and does not accelerate normal anymore. It's very sluggish and slow to get going which is very dangerous sometimes when entering a highway. I've also been going 40-50 mph and suddenly I lose power and my truck slows down and I have no control over it..hitting the gas only revs engine but does nothing. My reverse lights don't work sometimes either and my rear window has also quit working. I have contacted the locao ford dealer about these issues and the person was not only rude but was without doubt trying to rush me off the phone and told me they were booked up for many weeks and it'd be awhile before I could get the truck looked at...I bought thus truck in November 2019 and had taken it in for a recall that they had to do a quick reprogramming...come to find out there was also at the time a safety recall which "expired'" at 10 years or 150000 miles which is IMO total nonsense and unprofessional of Ford to not make this a real recall that they are required to fix knowing the many issues thousands of vehicles are having due to there negligence when they were built. It's not right to have there customers pay thousands out of there pockets to replace parts that are known to quit working properly and cause many safety issues for people driving the faulty vehicles. We are already paying monthly payments and the only thing the expired safety compliance/ not actual recall is doing for Ford is making them lose loyal customers. I truly worry about the unsafe occurrences that may happen with my child in my truck now and it's not right

NHTSA ODI 11514316

I am getting a P0299 code truck and according to research, this is something to do with the Turbo. It is causing my truck to lose power while driving. I have had it parked since then.

NHTSA ODI 11508788

The transmission seem to not want to switch gears. It lost power in the middle of the road. Haven't seen a dealer.havent been inspected. A large wrench appeared and started becoming erratic. Put my scan tool on it and retrieved code P0720

NHTSA ODI 11503003

I was driving, luckily at a slow speed when my trucks transmission without warning down shifted into first gear.

NHTSA ODI 11501938

Truck downshifting while driving and looses mileage speedometer and gets stuck in 3rd gear and shifting hard. Start truck up it does good for like 5 mins then downshift and pops into 3rd and get engine light and wrench light

NHTSA ODI 11500319

While driving, the transmission will randomly down shift into 1st gear and the speedometer will die. The truck flashes a “wrench” icon. There is no pattern, the issue is intermittent. When the speedometer dies, the transmission will only shift in “manual” mode, but will not shift above 3rd gear. The check engine light illuminates and throws codes P0720 and P0722. This indicates an output speed shaft sensor failure. Ford released a Customer Satisfaction Program 19N01 for this issue and offers full repairs. However the repairs were only valid if the truck was less than 10 years old or less than 150,000. My truck is now 11 years old (the issue first was present in May 2022) but I only have 73,000 miles. Ford is unwilling to help because I am outside the warranty by a few months. This is a definite safety concern because I’ve been driving on the freeway at 75 MPH in 6th gear only for the transmission to downshift to 1st gear, which causes a violent skid and potential rollover and accident. I live in a severe wintery area, and this issue makes the truck undriveable in the snow and ice. I would like for Ford to run a diagnostic scan, and replace the required components based off their previous CSP. Or, consider this a safety recall and allow me to trade my truck in with no penalties.

NHTSA ODI 11494275

The contact owns a 2011 Ford F-150. The contact stated that while driving 10 MPH, the speedometer failed to properly show the speed after exceeding 10 MPH. The contact stated that the transmission failed to shift properly. Additionally, the vehicle was slow to accelerate. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed the molded lead frame needed to be replaced. The vehicle was not repaired. The contact stated the failure was related to NHTSA Campaign Number: 19V075000 (Power Train). The manufacturer was contacted and referred her to the NHTSA Hotline. The approximate failure mileage was 75,000.

NHTSA ODI 11491911

Lead frame in transmission, causing downshifts in my truck and cruise control and speedometer shut off.I noticed theres a recall for issue but only on some. I'll be driving and all of a sudden wrench pops up and downshifts and dash components quit working and only runs in certain gears.also had to put 2 timing chains in,both at 50000 miles, 3 vacuum pumps for the brake system which both of these were recalled but only for 1 one each item..I work for Ford and try a d support them but just bought vacuum pump 3 weeks ago now this a d pump was 550$ no brakes without it..that also goes out right now. Ty

NHTSA ODI 11491549

My vehicle is experiencing the same issues that were identified under recall 16V-248 with the exact same year, make and model vehicle. Several times, while driving at high speeds, the vehicle will display a wrench logo (MIL) and the vehicle will either downshift to 1st gear or completely lose all power to the pedal. After turning the ignition off and back on, for a period of time the vehicle will only move in 1st gear, will not downshift and the speedometer will not move. The check engine light will illuminate for a period of a few days and will without reason turn back off until the downshifting happens again.

NHTSA ODI 11483342

Well known 6R80 Transmission Molded Lead Frame defective, causing unexpected and dangerous downshift/loss of power, instrument gauges malfunction and both wrench light and engine light come on. Ford somehow avoided recall to save millions, instead issuing Customer Satisfaction Program 19N01, however replacement part is in short supply and dealerships weren't taking appointments then due to Covid pandemic. Following up recently with Ford dealer since symptoms have worsened, apparently program is now expired and they won't fix. We were nearly rear-ended twice attempting to merge onto freeway, so took it to a reputable local former Ford tech, but he can't obtain the part, which is back ordered everywhere, yet apparently Ford has. Putting everyone on notice and hoping it doesn't take a serious accident/avoidable lawsuit for Ford to do the right thing. Pls advise accordingly. Thank You. Desperate in NV...

NHTSA ODI 11480824

The vehicle was being driven with the cruise control set. Upon approaching an intersection on a four lane divided roadway I tapped the brakes to deactivate the cruise control. When pressure was applied to the brake pedal the cruise control did not disengage but the vehicle accelerated instead. I released pressure to the brake pedal and the vehicle continued at the cruise control set speed. I again applied pressure to the brake pedal and the vehicle again accelerated. To avoid striking stopped traffic I moved into the right turn lane with the vehicle continuing to accelerate as I attempted to brake the vehicle. Upon entering the intersection my vehicle struck another pickup truck broadside. I believe speed at the point of impact was 60 plus miles per hour. My vehicle then continued on and struck two utility poles. Both vehicles were damaged beyond repair. There appears to be a problem with the speed control system as it would not disengage but caused the vehicle to accelerate. Googling the same problem with other Ford F-150's I found several reports of the exact problem. I ordered the vehicle new and it was maintained by the Ford dealership. There were no known problems. Mileage is 31,900. At this time the vehicle has not been inspected for a cause but is available for inspection. The vehicle is in the towing company lot. This accident could have very easily resulted in fatalities. This accident should have never happened!!!

NHTSA ODI 11471168

I was driving with the cruise control engaged set at 60 mph. Approached an intersection with traffic light with traffic stopped in both westbound lanes. Tapped the brake to deactivate the cruise control. The cruise control did not turn off but instead tapping the brake caused the truck to accelerate. Released the brake pressure and reapplied brake pressure. This action again caused the truck to accelerate. To avoid hitting stopped traffic I moved to the right hand turn lane which was free of traffic. The truck continued to accelerate as I applied brake pressure. As my truck entered the intersection a collision occurred with a northbound vehicle. The collision severely damaged my vehicle and the struck vehicle with injuries to myself and the other driver. Crash speed had to be over 60 mph. This was all captured by a traffic camera. My F-150 had 31,900 on the odometer. It has been dealership maintained since new and has no known defects other than this incident. No lights, no warnings. The truck has not been Inspected since the incident. The truck has heavy damage. This incident could have easily caused the deaths of myself and the other driver. Searches online have turned up the same complaints from other F-150 owners. I have photos on my email but can not get them loaded to this form. You need to see them!

NHTSA ODI 11471030

11 May 2022: Turned right into four lane traffic and accelerated. Truck refused to shift out of first gear. I had to make the first turn I could to get out of traffic. Turned truck off and re-started engine. Problem was resolved. Wednesday 18 May: Driving west on Hwy 7 at about 65 MPH. Truck lurched slightly and all speed/distance indicators on dash went blank. A single wrench was displayed. Speedometer dropped to Zero MPH.Truck seemed to drive just fine so I limped to a gas station a mile away. There I shut the truck off again and restarted the engine. Engine ran fine but no odometer readings still. Being 15 miles from the next town I decided to continue to drive slow. Shifting was normal and truck ran fine just no speedometer. I Drove straight to the first auto parts store (Advanced Auto) who read the fault code for me. It was something like Failed Speed Transmitter. Driving home that evening the truck seemed fine again. Normal start all displays working no wrench showing. I was driving 55 slowed to 45 for a speed zone. Then coasted to a stop for the red light. When the light turned green I drove. Instead of shifting up the truck stayed in first and even when I lifted my foot from the gas pedal the truck continued to accelerate to over 40 MPH. I Had to apply the brake to stop the acceleration. This was on HWY 7 four lanes of traffic. I had to get pulled off the road and re-start the truck again. The truck is now parked. All quotes I have to 'fix' this are beyond my ability to pay. And no-one (Even the Ford Dealer) will warranty any results other than a new sender unit and not any 'un-forseen' issues later.

NHTSA ODI 11465371

The contact owns a 2011 Ford F-150 The contact stated while stopped at a stop sign, the contact took his foot off the brake pedal and the vehicle started to accelerate. The vehicle was turned off and restarted and the contact was able to safely drive the vehicle. There was no warning light illuminated. The vehicle was not taken to the local dealer to be diagnosed. The manufacturer was notified of the failure. The failure mileage was approximately 84,415.

NHTSA ODI 11458175

Vehicle speedometer stopped working, the total mileage indicator read all dashes “- - - - - -“ and the transmission was shifting to the wrong gear. For example from a stop the truck would immediately be in fifth gear. The yellow wrench indicator came on briefly and then went away. I turned the truck off then on again and the problem went away and I made it home. Today I took the car to get the safety recall completed, and on my way home the car speedometer stopped working again and I was not able to accelerate while I was making a left turn. This left me stranded in the middle of the intersection and I had to restart the car and the problem went away. I asked the dealer if they would look into the lead frame extended warranty and they would not honor the coverage because I am at 155,000 miles and the coverage ends at 150,000 miles and because it is a 10 year coverage but my car was manufactured 10 years and 3 months ago. The recall did not fix my issue and the vehicle is not safe to drive. The issue is however intermittent and I am a college student who must commute 1hour away to attend the university. I don’t feel safe driving the vehicle, there was one point when the car down shifted rapidly and caused my car to jerk to a stop. I was only going 15 miles per hour so it was not too dangerous. Please help. The recall software update is all they were willing to help me with. Although the problem still persists.

NHTSA ODI 11435004

Speed sensor stops communicating causing the truck to shift in first gear. This has caused the back wheels to lock up and could cause serious wreck. I need to have this fixed ASAP at no charge. This is a $40,000 truck and should not be having these dangerous issues. I hope this can be taken care of without contacting the news and my attorney

NHTSA ODI 11427118

So I went and got the recall done on it the one about the failing pcm and it dropping to first all of a sudden and temporarily losing control of the vehicle. Fortunatley every time this happens ive been going slow but there have been times when ill be going a good 60 something mph and it feels like ive hit a brick wall. so anyway i got the recall done and it was good fro a awhile but now its doing it again and when o called the dealership[ to find out what to do about it. They said I was sol and need to bring it in so they can find out whATS WRONG WOITH IT FEES NOT INCLUDED...

NHTSA ODI 11419057

MY TRANSMISSION IS DOWNSHIFTING ON ITS ON WHEN DRIVING HOME WITHOUT CHANGING GEARS. I HAVE TO SHUT IT OFF AND WAIT BEFORE I CAN DRIVE IT AGAIN. I WAS IN THE FLOW OF TRAFFIC WHEN THIS HAPPENS AND IT IS VERY SCARY. AND IT CONTINUES SO I'M UNABLE TO DRIVE IT BECAUSE IT'S TO DANGEROUS.

NHTSA ODI 11413687

I I TOOK THIS VEHICLE TO FORD OF DALTON, GEORGIA BECAUSE THERE IS A SAFETY RECALL ON THE PCM AND TRANSMISION THAT WILL SUDDENLY DOWNSHIFT INTO 1ST GEAR WHILE GOING DOWN THE ROAD. CUSTOMER SERVICE MANAGER STATED THAT IT WOULD COST ME $140 DOLLARS TO DIAGNOSE THE PROBLEM, AND IF THE PROBLEM WAS THE MOLDED LEAD FRAME IN THE TRANSMISSION THAT COMMUNICATES WITH THE OUTPUT SHAFT SENSOR, THAT IT WOULD NOT BE COVERED BY THE RECALL OR WARRANTY. THIS CONTRADICTS WHAT THE RECALL STATES. I SHOULDNT BE CHARGED $140 DOLLARS FOR THEM TO DIAGNOSE A RECALL..THIS IS ON A 2011 FORD F-150

NHTSA ODI 11400323

AFTER TAPPING THE FLOOR ACCELERATOR THE ENGINE WENT TO FULL THROTTLE AND STAYED THERE. EVEN AFTER PUTTING THE VEHICLE IN PARK THE ENGINE REMAINED AT 7000 RPM. OUTSIDE TEMP WAS -2F. VEHICLE HAD BEEN IDLING FOR 7 MINUTES PRIOR TO THE INCIDENT. THE EVENT OCCURRED WHILE PULLING INTO PARK AT 10 MPH. ALMOST HIT A PARKED CAR AND BUILDING BUT WAS ABLE TO BRAKE AND PUT THE VEHICLE IN PARK. AFTER RUNNING AT FULL THROTTLE IN PARK FOR AT LEAST 30 SECONDS THE ENGINE SHUT DOWN. ALSO, THE DRIVER'S SIDE WINDSHIELD WASH SPRAY STOPPED WORKING A FEW DAYS EARLIER.

NHTSA ODI 11390439

THE MOST RECENT INCIDENT RESULTED IN TRANSMISSION HAVING A HARSH DOWNSHIFT TO FIRST GEAR CAUSING VEHICLE TO JERK AND ENGINE REVS UP. THIS HAS HAPPENED SEVERAL TIMES IN THE PAST INCLUDING A FEW DAYS BEFORE TAKING IT IN FOR THE RECALL REPAIR IN 2019. ( RECALL 19V -075). THIS PROBLEM, ACCORDING TO FORD, IS DUE TO INTERMITTENT FAILURE OF THE OUTPUT SPEED SENSOR ( PART OF THE MOLDED LEADFRAME IN THE TRANSMISSION). TWO LATEST INCIDENTS OCCURRED ON A CITY STREET. HAVE HAD AT LEAST ONE OCCASION ON AN EXPRESSWAY WHERE VEHICLE HAD VERY JERKY TRANSMISSION SHIFT WHILE IN CRUISE CONTROL. HAVE COMPLAINED ABOUT THIS TO FORD AND TOOK THE VEHICLE IN ON TWO OCCASIONS ( SEE ATTACHED INVOICES). THE PROBLEM HAS NEVER BEEN RESOLVED AND NO WARNING MESSAGES OR TROUBLE CODES HAVE BEEN FOUND DURING THE REPAIRS. FORD ISSUED AN EXTENDED WARRANTY COVERAGE ( PROGRAM # 19N01) ON MAY 2019 AND MY VEHICLE STILL QUALIFIES. I TOOK THE VEHICLE IN THIS WEEK TO REQUEST THEY REPLACE THE MOLDED LEADFRAME SINCE THE PROBLEM IS STILL PRESENT. THEY REFUSE TO REPLACE THE PART BECAUSE THEY SAY NO TROUBLE CODES ARE PRESENT. I HAVE FOUND OTHERS ON FORD FORUMS WHO SAY THEY HAVE THE SAME PROBLEM AND THEY ALSO HAVE NO TROUBLE CODES STORED EITHER. FORD NEEDS TO ACKNOWLEDGE THAT THE LACK OF TROUBLE CODES DOES NOT ENSURE THE PROBLEM IS NOT PRESENT. I CONTINUE TO HAVE CONCERNS THAT MY FAMILY'S SAFETY AND OTHERS IS JEOPARDIZED BY FORD NOT AGREEING TO TAKE RESPONSIBILITY AND MAKING THE NECESSARY REPAIRS. THEY THEMSELVES SAY IN THE RECALL NOTICE THAT "THIS CONDITION COULD RESULT IN A LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH."

NHTSA ODI 11385696

2011 FORD F150 STARTER PROBLEMS. I'VE REPLACED STARTER ON THIS VEHICLE MULTIPLE TIMES AND STILL HAVE ISSUE'S. I TURN IGNITION AND ALL THAT HAPPENS IS A SCREECHING NOISE. AFTER A COUPLE TRIES IT STARTS. SECOND ISSUE IS SPEED CONTROL ISSUES. I WAS DRIVING ON CITY STREETS AND ALL OF A SUDDEN MY SPEEDOMETER STOPPED WORKING. MY TRUCK WOULD NOT SHIFT AND HAD TO MANUALLY SHIFT GEARS.

NHTSA ODI 11374755

HAVE RESEARCHED AND FOUND FORD RECALL 19S07, THIS IS EVERYTHING THE TRUCK IS DOING, NO LETTERS HAVE BEEN SENT. HOW CAN I GET A CASE NUMBER TO TAKE TO DEALERSHIP TO HAVE FIXED

NHTSA ODI 11366377

WHILE DRIVING DOWN THE ROAD THE VEHICLE ABRUPTLY DOWN SHIFTS , DASH BOARD GOES BLANK, WRENCH LIGHT POPS UP AND SPEEDOMETER ZEROS OUT. FORCING YOU TO STOP

NHTSA ODI 11364754

ON REPEAT OCCASIONS MY TRUCK SPEEDOMETER WILL STOP WORKING, MY ODOMETER WILL READ ZERO AND MY VEHICLE WILL NOT ALLOW ME TO INCREASE SPEED DESPITE STEPPING ON THE GAS. IN ORDER TO RESOLVE THE ISSUE I HAVE HAD TO TURN THE TRUCK OFF AND ON AGAIN.

NHTSA ODI 11361542