What 2,137 owners told NHTSA about the 2011 Ford F-150 Supercab Diesel

TROUBLE WITH THE TRANSMISSION GEARING DOWN WHILE DRIVING, I AM SENDING IN THIS COMPLAINT IN CASE TRANSMISSION GOES OUT OR CAUSES ME TO HAVE A WRECK THIS WILL BE ON FILE. WHEN I AM RUNNING IN REGULAR SPEED THE TRANSMISSION WILL GEAR DOWN WITHOUT ME DOING ANYTHING, IT DOES IT ITSELF.

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TRUCK WILL RANDOMLY SHIFT FROM 5 GEAR TO FIRST GEAR WHILE DRIVING CAUSING MY WHEELS TO LOCK UP. TRUCKS HAS ALSO BEN SHIFTING FROM 1ST GEAR INTO 5TH GEAR WHEN STARTING UP WHICH WILL NOT ALLOW THE TRUCK TO ACCELERATE.

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TL* THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT STATED THAT THE VEHICLE FAILED TO REVERSE FROM THE GEAR SHIFTER SEVERAL TIMES, THE INSTRUMENT PANEL FAILED TO ILLUMINATE FOR THE GEAR IN REVERSE, THERE WAS NO ILLUMINATION ON THE GEAR SHIFTER, AND THE GEAR WAS DIFFICULT TO CHANGE IN REVERSE. PRIOR TO THE FAILURE, THE INSTRUMENT PANEL LIGHTS ILLUMINATED FOR THE GEAR SHIFTER WHEN CHANGING GEARS. THE FAILURE CONTINUED TO RANDOMLY PROGRESS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,250.

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TL* THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. IN ADDITION, THE VEHICLE ROLLED BACKWARDS WHILE THE GEAR SHIFTER WAS IN THE PARK POSITION. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 16V248000 (POWER TRAIN). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE FAILURE MILEAGE WAS 70,000.

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TL* THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 50 MPH, THE TRANSMISSION DOWNSHIFTED WITHOUT WARNING. THE INTERMITTENT FAILURE BECAME PROGRESSIVELY WORSE OVER A PERIOD OF TIME. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V248000 (POWER TRAIN). THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. .....UPDATED 08/11/16 *BF *CN

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WHILE DRIVING DOWN THE HIGHWAY ABOUT 55 MPH THE VEHICLE WILL DOWN SHIFT AND THE ODOMETER WILL DIE AND DROP TO ZERO, MOST OF THE INDICATORS WILL HAVE DASHES INSTEAD OF NUMBERS. THE TRUCK WILL AUTOMATICALLY SLOW DOWN CAUSING ME TO HAVE TO PULL OFF THE ROAD TO AVOID AN ACCIDENT. I THEN HAVE TO TURN THE VEHICLE OFF AND REMOVE THE KEY FROM IGNITION AND RESTART THE VEHICLE UP AGAIN TO RESET ALL THE GAUGES. THIS NORMALLY HAPPENS WITHIN THE FIRST 10 MILES OF DRIVING THE VEHICLE. THIS WOULD ONLY HAPPEN ON A FEW OCCASIONS NOW IT IS HAPPENING MORE FREQUENTLY. THERE WAS A RECALL ISSUED AROUND THE 1ST OF JULY 2016 BUT I WAS TOLD THE SOFTWARE FIX WOULD NOT BE READY UNTIL THE 3 QUARTER OF THE YEAR. FORD NOW WANTS TO CHARGE ME $131.00 TO DIAGNOSE THE PROBLEM. I SHOULD NOT HAVE TO PAY FOR IT TO BE DIAGNOSED IF THEY ALREADY HAVE A RECALL. I WONDER HOW MANY LIVES WILL BE IN DANGER UNTIL THE 3RD QUARTER UPDATE IS AVAILABLE.

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TRUCK WOULD NOT START BUT HAD POWER. PAID FOR NEW STARTER AND STILL WOULD NOT START. WHEN ABLE TO GET TRUCK STARTED MANUALLY UNDERNEATH THE TRUCK- WRENCH LIGHT WAS ON DASH AND TRUCK WOULD NOT SHIFT GEARS, NO CRUISE CONTROL, AND NO LIGHTS ON DASH FOR R P N D M. TRS CODE PULLED ON MY TRUCK WHEN TESTED AND THIS IS PART OF A FORD RECALL BUT FORD STATING MY VIN IS NOT PART OF THE RECALL YET MY TRUCK IS HAVING THIS ISSUE AND THEY DONT HAVE TO FIX IT.

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TL* THE CONTACT OWNS A 2011 FORD F-150. WHILE DRIVING 45 MPH, THE VEHICLE LOST POWER, CAME TO A COMPLETE STOP, AND THE REAR WHEELS LOCKED UP. IN ADDITION, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO ACCELERATE. IN ADDITION, THE STEERING WHEEL COMPLETELY SEIZED AND THE RPMS INCREASED. MULTIPLE WARNING LIGHTS ILLUMINATED. THE FAILURES RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V248000 (POWER TRAIN); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 40,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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AS I WAS PULLING OUT OF THE YARD THE TRUCK STARTED SHIFTING FROM 1ST, 2ND, TO 5TH AND THEN BACK TO 1ST GEAR. THE TRANSMISSION SPEED SENSOR WAS REPLACED TODAY AND IT FIXED THE ISSUE.

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TL* THE CONTACT OWNS A 2011 FORD F-150. WHILE DRIVING 65 MPH, THE SPEEDOMETER GAUGE FAILED AND THE VEHICLE INDEPENDENTLY DOWNSHIFTED INTO FIRST GEAR. AS A RESULT, THE VEHICLE LOST POWER ALTHOUGH THE ACCELERATOR PEDAL WAS BEING DEPRESSED. THE CONTACT MENTIONED THAT THE VEHICLE JERKED BEFORE RESUMING NORMAL ACCELERATION. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE OUTPUT SHAFT SPEED SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V248000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000. UPDATED 08/02/16*LJ UPDATED 6/19/18*JB

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TL* THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V248000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TRANSMISSION LEAD FRAME NEEDED TO BE REPLACED, HOWEVER, WAS NOT INCLUDED AS PART OF THE RECALL OF 2011 F-150 LEAD FRAME. APPARENTLY, THE TRANSMISSION "NUMBER" IS DIFFERENT FROM THE RECALLED VERSION, HOWEVER, SINCE ONE TRANSMISSION WAS RECALLED, NOT SURE WHY ALL 2011 MODELS WERE NOT INCLUDED IN THE RECALL. WE WERE FORCED TO INCUR OUT OF POCKET COSTS WHICH WOULD HAVE BEEN COVERED IN A RECALL. WHILE DRIVING VEHICLE, SERVICE ENGINE LIGHT APPEARED AND THE TRANSMISSION TEMPERATURE APPEARED ON THE DASH SCREEN. TRUCK WOULD NOT SHIFT OUT OF 5TH GEAR AND HAD TO BE TOWED TO DEALER WHO REPLACED LEAD FRAME.

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TL* THE CONTACT OWNS A 2011 FORD F-150. WHILE OPERATING THE VEHICLE, THE TRANSMISSION DOWNSHIFTED HARD AND THE VEHICLE JERKED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN MADE ADJUSTMENTS TO THE TRANSMISSION SENSOR, BUT THE FAILURE RECURRED. IN ADDITION, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHOOK AND VIBRATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE CYLINDER COIL FAILED AND THE CYLINDER BATTERY PACK NEEDED TO BE REPLACED. EVENTUALLY FIVE OF THE SIX CYLINDER BATTERY PACKS FAILED AND WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 20,000. UPDATED 08/04/16*LJ

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TRANSMISISON HAS SKIPPED OR CLUNKED INTO GEAR SINCE THE DAY I BOUGHT IT BYT DEALERSHIUP STATED ON EVERY OCCASSION THAT THEY COULD NOPT REPLICATE ISSUE. THIS MORNING I STARTED DRIVING TO WORK AND THE WRENCH TOOL SHOWED ON PANEL, SPEEDOMOTOR DOES NOT MOVE FROM ZERO, AND THE TRANSMISISON IS STUCK IN 5TH GEAR. MY VIN IS NOT PART OF THE RECALL AND I WANT TO KNOW WHY? I CNA NOT GET ON THE HIGHWAY, I NEARLY CASUED AN ACCIDENT IN LOCAL TRAFFIC AS STARTING IN 5TH GEAR FROM STOP LIGHT EVERYONE WAS HAVING TO GO AROUND ME AND I NEARLY GOT HIT MERGIN INTO TRAFFIC EVEN WITH FLASHERS ON.ALSO MY TRIP METERES IS ALL DASH LINES EXCEPT FOR THE MILES DRIVEN LAST TRIP.

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I WAS DRIVING AND I HAD LOSS OF POWER STARTED MISFIRING SHIFTING FUNNY AND I WAS ALMOST KILLED BY A LARGE TRUCK SOMETHING NEEDS TO BE DONE.

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WHILE TRYING TO ACCELERATE AT HIGH SPEEDS, SUCH AS PASSING ON AN INTERSTATE OR ACCELERATING UP AN INCLINE, THE TRUCK SHUDDERS VIOLENTLY AND ENGINE LIGHT FLASHES. IF DRIVER MAINTAINS SPEED, ENGINE LOSES ALL POWER AND ENGINE LIGHT STAYS ON. LOSS OF POWER AT HIGHWAY SPEEDS IS DEADLY. I WAS ALMOST REAR-ENDED WHILE TRYING TO ACCELERATE UP A HILL IN BUSY HIGHWAY TRAFFIC. TRUCK SHUDDERED AND LOST POWER FOR 5 SECONDS. THE TRUCK COASTED UNTIL I COULD APPLY POWER AGAIN TO THE ENGINE. APPLYING POWER CAUSED MORE SHUTTERING, BUT ENGINE DID NOT LOSE POWER AGAIN BECAUSE I WAS CLOSER TO THE TOP OF THE HILL AND NOT AS MUCH STRAIN ON THE ENGINE.

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DOWN SHIFTING OF THE TRANSMISSION

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TL* THE CONTACT OWNS A 2011 FORD F-150. WHILE DRIVING APPROXIMATELY 70 MPH, THE TRANSMISSION UNEXPECTEDLY DOWNSHIFTED TO FIRST GEAR AND THE VEHICLE SLOWED DOWN. THE CHECK ENGINE LIGHT ILLUMINATED. THE CONTACT EXITED THE HIGHWAY, TURNED OFF THE ENGINE, AND RESTARTED THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO STATED THAT THERE WAS A RECALL. THE TECHNICIAN INFORMED THE CONTACT THAT THE PART NEEDED TO BE ORDERED AND REPROGRAMMED. THE VEHICLE WAS REPAIRED; HOWEVER, THE DEALER BILLED THE CONTACT FOR THE REPAIRS, CLAIMING THAT THE REPAIRS WERE NOT DONE THROUGH THE NORMAL RECALL PROCESS. THE CONTACT WAS ASSURED THAT HE WOULD BE REIMBURSED BY THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THERE WAS A RECALL, BUT STATED THAT THE REIMBURSEMENT WOULD NOT BE ISSUED UNTIL THE FOURTH QUARTER. THE FAILURE MILEAGE WAS 77,000.

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TL* THE CONTACT OWNS A 2011 FORD F-150. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE SHIFTED FROM SIXTH GEAR INTO FIRST GEAR WITHOUT WARNING. THE REAR WHEELS LOCKED AND THE REAR THROTTLE FAILED, WHICH CAUSED THE VEHICLE TO SPIN. THE CONTACT WAS ABLE TO TURN OFF AND RESTART THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER STATED THAT THE VEHICLE WAS STILL ABLE TO BE DRIVEN; HOWEVER, THE DEALER STATED THAT THE VEHICLE WAS NOT SAFE TO DRIVE. THE CONTACT STATED THAT THE FAILURE WAS DIRECTLY RELATED TO NHTSA CAMPAIGN NUMBER: 16V248000 (POWER TRAIN). THE FAILURE RECURRED. THE APPROXIMATE FAILURE MILEAGE WAS 91,000.

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TRUCK WILL DOWNSHIFT AT RANDOM

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WE WERE DRIVING DOWN THE HIGHWAY DOING THE SPEED LIMIT OF 55 MPH WHEN SUDDENLY THE TRUCK DOWN SHIFTED STRAIGHT TO FIRST GEAR WHICH CAUSED THE VEHICLE BEHIND US TO SLAM ON THEIR BRAKES AND NEARLY MISS AN ACCIDENT. IT STAYED IN FIRST GEAR DESPITE PRESSING THE GAS. ONLY GOT IT TO SHIFT TO SECOND GEAR AFTER PUTTING INTO MANUAL AND SHIFTING UP FROM THERE. THERE WAS A SEPARATE OCCURANCE WHERE THE SPEEDOMETER FAILED TO READ OUR SPEED (WAS AT 0 MPH FOR MILES) AND THE SCREEN WHERE ALL THE FUEL ECONOMY INFO SHOULD BE SHOWED BLANK SPACES. THERE HAS BEEN A RECALL ISSUED FOR JUST THIS (WE WERE NOTIFIED BY OUR FORD APP) BUT WHEN I CALL OUR LOCAL DEALERSHIP THEY SAY THEY HAVE NOT BEEN PROVIDED WITH A REMEDY YET. IT IS HIGHLY DANGEROUS TO DRIVE OUR TRUCK IN THIS CIRCUMSTANCE YET NOBODY IS ABLE TO PROVIDE THE POWERTRAIN CONTROL MODULE REPROGRAMMING AT THIS TIME, ALTHOUGH THE RECALL WAS ISSUED APRIL 25, 2016. UNSURE WHAT WE ARE TO DO AS THIS IS OUR MAIN VEHICLE.

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TL* THE CONTACT OWNS A 2011 FORD F-150. WHILE DRIVING APPROXIMATELY 35 MPH, THE REAR WHEELS SCREECHED. THE CONTACT LOOKED AT THE INSTRUMENT PANEL AND NOTICED THAT THE VEHICLE DOWNSHIFTED ON ITS OWN. THE CONTACT SLOWED DOWN THE VEHICLE AND CONTINUED DRIVING. THE DEALER WAS CONTACTED BY TELEPHONE AND STATED THAT THERE WAS A RECALL FOR THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND CONFIRMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V248000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 28,400.

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WHILE MY VEHICLE WAS WARMING UP IT BEGAN TO SHAKE AND A WRENCH ICON CAME UP ON THE VEHICLE'S SCREEN. THE VEHICLE WOULD ONLY ONLY GO ABOUT 5 MILES PER HOUR AND WAS SHAKING. I DROVE IT TO DEALERSHIP AND THE MECHANIC DID A UPDATE ON THE COMPUTER. COUPLE OF WEEKS LATE THE VEHICLE DID THE SAME THING. THE DEALERSHIP DOES NOT KNOW WHY THIS IS HAPPENING. THIS WAS ABOUT A YEAR AGO AND HASN'T HAPPENED AGAIN. WAS WONDERING WHY MY VEHICLE ISN'T PART OF THE RECALL?

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ON 3 OCCASIONS THE TRANSMISSION WOULD NOT SHIFT OUT OF 1ST GEAR. TWO OF THESE OCCURRED WHEN PULLING ONTO A 50MPH ROADWAY. I WAS ABLE TO PULL TO THE SIDE OF THE ROAD, TURN OFF THE TRUCK AND RESTART THE TRUCK. THE TRANSMISSION WORKED PROPERLY AFTER THAT. ON THE MOST RECENT OCCASION I HAD BEEN SLOWED DOWN BY AN ACCIDENT ON THE FREEWAY. AFTER CLEARING THE ACCIDENT I ACCELERATED TO GET UP TO FREEWAY SPEED BUT COULD NOT GO OVER APX. 20 MPH BECAUSE THE TRANSMISSION WOULD NOT SHIFT OUT OF 1ST GEAR. I WAS IN THE MIDDLE LANE AND COULD NOT GET TO THE SIDE OF THE ROAD TO SHUT OFF AND RESTART THE TRUCK. AFTER SHIFTING TO FIRST GEAR MANUALLY (AUTO TRANSMISSION) I WAS ABLE TO MANUALLY SHIFT THE AUTOMATIC TRANSMISSION THROUGH THE GEARS AND HAD NORMAL TRANSMISSION OPERATION AFTER THAT.

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TL* THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE DOWNSHIFTED ERRATICALLY CAUSING FOR THE VEHICLE TO LUNGE FORWARD. THE CONTACT DROVE THE VEHICLE TO THE DEALER AND THE DIAGNOSIS WAS THAT THE DOWNSHIFTING WAS A NORMAL FUNCTION OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE SINCE IT WAS PURCHASED IN 2011. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED THAT HE VIN WAS NOT INCLUDED IN A MANUFACTURERS RECALL RELATED TO THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,500.

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