Home · 2011 Ford F-150 Supercab Diesel · Complaints

What 2,137 owners told NHTSA about the 2011 Ford F-150 Supercab Diesel

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (2,137)Crash / fire / injury (67)Transmission & drivetrain (786)Engine (477)Steering (413)Electrical system (224)Speed control (203)Brakes (178)Visibility & wipers (147)Fuel system (114)Electronic Stability Control (esc) (44)Body & structure (33)

786 of 2,137 complaints match · Transmission & drivetrain · clear filters · page 20 of 32

Apr 11, 2018Transmission & drivetrainEngine

TRUCK HAS A TIMING CHAIN RATTLE AND HAS HAD THE SAME RATTLE FOR 28,000 MILES, SINCE I'VE OWNED THE TRUCK. IT ONLY HAPPENS WHEN THE TRUCK HAS BEEN SITTING FOR AN EXTENDED PERIOD. THE RATTLE LASTS FROM 2-10 SECONDS. I HAVE VIDEOS OF IT HAPPENING IN MY DRIVEWAY, AFTER A COLD START. DEALER REFUSES TO FIX IT BECAUSE IT DOESN'T HAPPEN AFTER I DRIVE IT TO THEM AND THEY START IT. TSB-14-0194, TSB 16-0027, TSB- 15-0131. ALL 3 TSBS HAVE THE SAME RESULTS. I HAVE SHOWN THE DEALER MY VIDEOS ND THE SERVICE ADVISOR TOLD ME "NO PROBLEM WE CAN GET IT FIXED", ONLY TO FIND OUT HE DEALER REFUSES TO FIX IT UNTIL THEY CAN GET THE TRUCK TO DO IT FOR THEM, UNDER THEIR CARE. THE TSB STATES THAT IF THE OWNER HEARS THE RATTLE THE DEALER IS TO FIX IT.

NHTSA ODI 11084674

Apr 6, 2018Transmission & drivetrainElectrical system

MY 2011 FORD F-150 PICK-UP IS SHIFTING VERY HARD FROM 1ST GEAR TO 2ND GEAR. THE HARD SHIFT CAUSES MY PICK-UP TO LURCH FORWARD ABRUPTLY. IT ALSO SHIFTS HARD SOME OF THE TIME WHEN IT SHIFTS FROM 2ND TO 3RD GEAR. I TOOK MY PICK-UP TO OUR LOCAL FORD DEALER, AND THEY RECOMMENDED A TRANSMISSION UPDATE FOR $100.00 NOT COVERED BY THE EXTENDED WARRANTY.

NHTSA ODI 11083557

Apr 2, 2018Transmission & drivetrainElectrical system

AIR HANDLER DIVERTER SWITCH BURNT OUT CAUSING FIRE AT 35000 MILES, POWER TRAIN IDLES HIGH AT STOPS TRYING TO GO, AT DOWN SHIFT WHEN SLOWING IT JERKS VERY BADLY TRUCK HAS ONLY 40000 MILES ON IT. THESE ARE ONGOING PROBLEMS FOR MANY MILES

NHTSA ODI 11082473

Mar 30, 2018Transmission & drivetrainElectrical system

WHILE DRIVING ON THE INTERSTATE AT 70 MPH MY SPEED INFORMATION SCREEN SHOWED THE WRENCH AND THE TRANSMISSION DOWN SHIFTED TO A LOWER GEAR. I HAD TO PULL OFF THE INTERSTATE AND RESTART THE VEHICLE AFTER WAITING A FEW MINUTES. AFTER I RESTARTED THE VEHICLE THE CHECK ENGINE LIGHT AND WRENCH WENT OUT. SUBSEQUENT PROBLEMS HAVE BEEN THE TRANSMISSION WILL NOT SHIFT OUT OF GEAR AND THE INFORMATION SCREEN SHOWS THE WRENCH. MY LOCAL MECHANIC SAID THE FOLLOWING P CODES WERE PRESENT, P0720 AND P0722 AND ADVISED THERE WAS A RECALL FOR MY SPECIFIC TRANSMISSION. WHEN I CALLED FORD THEY SAID THAT EVEN THOUGH MY TRANSMISSION WAS EXPERIENCING THE SAME PROBLEMS AS THOSE UNDER RECALL MY SPECIFIC TRANSMISSION WAS NOT ON THE RECALL LIST.

NHTSA ODI 11082150

Mar 22, 2018Transmission & drivetrain

TL* THE CONTACT OWNS A 2011 FORD F-150. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE FAILED TO SHIFT FROM FIRST GEAR TO SECOND GEAR. THE CONTACT STATED THAT THE YELLOW WRENCH WARNING ICON ILLUMINATED AND THE VEHICLE WENT INTO LIMP MODE. THE CONTACT STATED THAT THE VEHICLE WOULD NOT ACCELERATE ABOVE 40 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE MECHANIC WAS ABLE TO RETRIEVE A FAULT CODE AND DIAGNOSED THAT THE RANGE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V248000 (POWER TRAIN). NEITHER THE DEALER NOR THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.

NHTSA ODI 11080899

Mar 21, 2018Transmission & drivetrain

TRANSMISSION DOWNSHIFTING, WRENCH LIGHT TSB 13-6-8

NHTSA ODI 11080398

Mar 15, 2018Transmission & drivetrainElectrical systemBrakes

MY 2011 FORD F150 ECOBOOST IS MAKING A HUMMING NOISE WHEN YOU START THE TRUCK AND MOVE THE SHIFTER INTO A GEAR AND APPLY THE BRAKES., DOES THIS FOR ABOUT A MINUTE OR I REV THE ENGINE AND IT GOES AWAY. THE BRAKE PEDAL FEELS VERY WEEK THEN THE PRESSURE COMES BACK UP. I HAVE HAD THIS TRUCK INTO GATEWAY FORD IN GREENEVILLE TN SINCE THE SECOND DAY I OWN THE TRUCK. THE SALEMAN SAID THIS IS NORMAL FOR THIS TYPE MOTOR. THEY ALSO CHANGED THE SPARK PLUGS FOR A MISS I WAS HAVING IN THE MOTOR. I HAVE BEEN TO THE DEALER 4 TIMES ALWAYS GET SENT AWAY LIKE IM CRAZY ITS ALL IN MY MIND. DON'T KNOW WHERE ELSE TO TURN ANY HELP WOULD BE VERY GRATEFUL. THANK YOU THIS HAPPENS THRU OUT THE DRIVING OF THE TRUCK

NHTSA ODI 11079656

Mar 13, 2018Transmission & drivetrain

MY TRANSMISSION IS NOT CONSIDERED IN THE RECALL OF OTHER SIMILAR MODELS. I HAVE SPENT $2,000 TO FIX THIS ISSUE THAT IS ALREADY IDENTIFIED AS AN ISSUE. WHEN THE COMPANY SHOULD BE REPLACING THE DEFECTIVE PARTS. TRANSMISSION SOLENOID HAVE BEEN REPLACED NOW THE LEAD FRAME FAILURE ISSUE ALONG WITH THE CODES IDENTIFIED IN OTHER RECALLS.

NHTSA ODI 11078922

Mar 13, 2018Transmission & drivetrain

THE TIMING CHAIN OF THE 3.5L ECOBOOST FAILS AT APPROXIMATELY 80,000 MILES. THE FAILURE IS A RESULT OF A STRETCHED TIMING CHAIN AND CAUSES A LACK OF POWER AND ACCELERATION.

NHTSA ODI 11078968

Mar 6, 2018SteeringTransmission & drivetrain

TL* THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT RECEIVED A RECALL LETTER FROM FORD MOTORS. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE CONTACT STATED THAT THE TRANSMISSION SENSOR WAS REPLACED AT GLOCKNER SOUTHPOINT FORD (155 CO RD 406, SOUTH POINT, OH 45680, (740) 894-3673) IN FEBRUARY OF 2018 PER THE RECALL. WHILE DRIVING 50 MPH, THE TRANSMISSION DOWNSHIFTED AND THE VEHICLE SLOWED DOWN WITHOUT DEPRESSING THE BRAKE PEDAL. A WRENCH SYMBOL AND THE CHECK ENGINE INDICATOR ILLUMINATED PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE TRANSMISSION SENSOR WAS REPLACED AGAIN. IT WAS UNKNOWN IF THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 75,000.

NHTSA ODI 11076462

Mar 5, 2018Transmission & drivetrain

MY 2011 F150 WOULD HESITATE FROM A STOP POSITION TO 1ST GEAR ( JERKING ACTION),AND NOW IT DOWN SHIFTS TO 1ST GEAR WHILE DRIVING DOWN HIGHWAY AND THE GAUGES STOP WORKING. THEN WHEN YOU PULL OVER AND TURN TRUCK OFF TO TRY TO RESET ANYTHING IT STAYS IN 5TH GEAR WHEN YOU TAKE OFF AND THE WRENCH AND CHECK ENGINE LIGHT COMES ON. WE RECIEVED A RECALL FOR IT( 16S19) HAD THE RECALL PREFORMED ON FEB 27 2018 AND 4 DAYS LATER IT STARTED DOING THE EXACT SAME THING.

NHTSA ODI 11076385

Mar 1, 2018Transmission & drivetrain

WHEN DRIVING, USUALLY BETWEEN 20-30 MPH, MY TRANSMISSION WILL ABRUPTLY SWITCH GEARS. WHEN THIS HAPPENS, IT IS VERY LOUD AND VIOLENTLY JERKS THE ENTIRE VEHICLE. THIS HAS BEEN HAPPENING RANDOMLY SINCE I PURCHASED THE TRUCK IN 2012 W/ ROUGHLY 9K MILES ON IT. IT FEELS LIKE I HAVE BEEN REAR-ENDED BY ANOTHER VEHICLE. ON TWO SEPARATE OCCASIONS, I HAVE HAD TWO DIFFERENT PEOPLE IN MY TRUCK (UNFAMILIAR WITH THE ISSUE), AND WHEN IT HAPPENED, THEY INSTANTLY ASKED, 'DID WE JUST GET REAR-ENDED?'

NHTSA ODI 11075621

Feb 28, 2018Transmission & drivetrain

TL* THE CONTACT OWNS A 2011 FORD F-150. WHILE DRIVING APPROXIMATELY 65 TO 70 MPH, THE VEHICLE ABRUPTLY DOWNSHIFTED AND LOST POWER. THE CONTACT STATED THAT THE WRENCH ICON ILLUMINATED, BUT SHE WAS NOT SURE IF THE ICON ILLUMINATED WHILE THE FAILURE OCCURRED OR AFTERWARDS. THE DRIVER WAS ABLE TO COAST ONTO THE ROAD SHOULDER AND THEN DROVE THE VEHICLE HOME. THE VEHICLE WAS TAKEN TO AUTONATION FORD WOLFCHASE (7925 STAGE ROAD MEMPHIS, TN 38133, PHONE: (901)-209-1257) WHERE A FAILURE CODE FOR THE TRANSMISSION LEAD FRAME WAS LOCATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V248000 (POWER TRAIN). THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

NHTSA ODI 11075376

Feb 28, 2018Transmission & drivetrain

TL* THE CONTACT OWNS A 2011 FORD F-150. WHILE DRIVING 65 MPH, THE VEHICLE WOULD DOWNSHIFT HARD UNEXPECTEDLY TO FIRST GEAR. THE CONTACT EXPERIENCED THE FAILURE NUMEROUS TIMES. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER (CAMPBELL FORD, 400 N 20TH ST, OZARK, MO 65721), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V24800 (POWER TRAIN), BUT THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED AND CASE NUMBER: 14223874 WAS OPENED. THE FAILURE MILEAGE WAS 145,000.

NHTSA ODI 11075489

Feb 28, 2018Transmission & drivetrain

ERRATIC SHIFTING DURING MY DRIVE TO WORK. INTO FIRST VERY HARD. THIS HAPPENED AT 35MPH ON THE EXIT RAMP.

NHTSA ODI 11075543

Feb 26, 2018Transmission & drivetrain

4X4 AUTOMATICALLY ENGIGES INTO 4LOW WITH THE SWITCH SET TO 4HIGH CAUSING DAMAGE TO THE TRANSFER CASE AT HIGHER SPEEDS. THE VEHICLE IS SUPPOSED TO BE STOPPED AND IN NEUTRAL TO ENGAGE LOW GEAR, BUT DOES IT WHILE DRIVING.

NHTSA ODI 11075126

Feb 24, 2018Transmission & drivetrain

THIS COMPLAINT INVOLVES THE SLIP JOINT. I TOOK IT BACK TO DEALER AND THEY "FIXED' THE PROBLEM. THE PROBLEM RETURNED WHEN THE TRUCK WAS OUT OF WARRANTY. IT TURNS OUT THAT THIS WAS COMMON ON THIS YEAR TRUCK. THE TRUCK SHIFTS HARD AT SLOW SPEED. .

NHTSA ODI 11074609

Feb 23, 2018Transmission & drivetrainSpeed control

TRANSMISSION JUMPS IN AND OUT OF GEAR WITH NO APPARENT RELATION TO VEHICLES SPEED OR THROTTLE POSITION. IF THE TRANSMISSION DECIDES TO DROP INTO 1ST AT SUFFICIENT SPEED TO LOCK THE DRIVE WHEELS THIS IS TERRIFYING AND INHERENTLY DANGEROUS. FORD KNOWS THIS CONDITION EXISTS ON 6R80 TRANSMISSIONS BUT SEEMS UNWILLING TO WIDEN THE RECALL. MAYBE SOMEONE NEEDS TO DIE BEFORE THEY ADDRESS THIS. ITS A MIRACLE THIS HASN'T LEAD TO A LOSS OF LIFE INCIDENT YET.

NHTSA ODI 11074532

Feb 23, 2018Transmission & drivetrain

TRANSMISSION JUMPS IN AND OUT OF GEAR WITH NO APPARENT RELATION TO VEHICLES SPEED OR THROTTLE POSITION. IF THE TRANSMISSION DECIDES TO DROP INTO 1ST AT SUFFICIENT SPEED TO LOCK THE DRIVE WHEELS THIS IS TERRIFYING AND INHERENTLY DANGEROUS. FORD KNOWS THIS CONDITION EXISTS ON 6R80 TRANSMISSIONS BUT SEEMS UNWILLING TO WIDEN THE RECALL. MAYBE SOMEONE NEEDS TO DIE BEFORE THEY ADDRESS THIS. ITS A MIRACLE THIS HASN'T LEAD TO A LOSS OF LIFE INCIDENT YET.

NHTSA ODI 11074534

Feb 22, 2018Transmission & drivetrain

THE VEHICLE SHIFTS INTO 1ST GEAR WITHOUT WARNING AT HIGHWAY SPEED. IT HAS HAPPENED 3 TIMES IN THE LAST WEEK AND I HAVE GOTTEN NO HELP FROM THE DEALERSHIP OR FORD MOTOR COMPANY.

NHTSA ODI 11074264

Feb 13, 2018Transmission & drivetrainElectrical system

WHILE DRIVING MY TRANSMISSION WILL SUDDENLY DOWNSHIFTED TO FIRST GEAR. NO RHYME OR REASON. THE LAST TIME IT HAPPENED I WAS PROBABLY GOING 35 TO 40MPH. IT THREW EVERYONE IN THE CABIN FORWARD LIKE WE HIT SOMETHING IN THE ROAD. IT HAS HAPPENED MULTIPLE TIMES AND IS GETTING WORSE. I HAVE SPOKEN TO FORD AND INFORMED THEM ABOUT THE SIMILARITIES OF A RECALL ON THE SAME PROBLEM BUT FORD STATES MY VIN NUMBER DOES NOT FALL INTO THE CATEGORY BECAUSE IT WAS BUILT IN THEIR CANADIAN PLANT.

NHTSA ODI 11072474

Feb 7, 2018Transmission & drivetrain

2011 FORD F150. CONSUMER WRITES IN REGARDS TO TRANSMISSION SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICLE WAS NOT INCLUDED IN THE RECALL BUT, EXPERIENCED THE SAME MALFUNCTION AS DESCRIBED. *JS

NHTSA ODI 11066328

Feb 7, 2018Transmission & drivetrainWheelsBrakes

TL* THE CONTACT OWNS A 2011 FORD F-150. WHILE DRIVING 65 MPH, THE VEHICLE SHIFTED INTO FIRST GEAR. THE WHEELS LOCKED, AND THE ABS ENGAGED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (LAKE VIEW FORD, 12381 CONNEAUT LAKE RD, CONNEAUT LAKE, PA 16316), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND OPENED CASE NUMBER: CAS-14072276. THE CONTACT WAS INFORMED THAT THE LOCAL DEALER COULD USE THEIR PAS TO ASSIST WITH REPAIR FEES, BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

NHTSA ODI 11071553

Feb 6, 2018Transmission & drivetrain

UNEXPECTED TRANSMISSION DOWNSHIFT ON JANUARY 31, 2018. WHILE DRIVING ON I 70 HEADING TOWARDS KANSAS CITY, MO FROM INDEPENDENCE, MO, MY F-150 UNEXPECTEDLY SHIFTED INTO FIRST GEAR WHILE I WAS DRIVING AT 65 MPH. THERE WAS A LARGE TRACTOR TRAILER BEHIND MY TRUCK THAT ALMOST SLAMMED INTO THE BACK OF MY VEHICLE WHEN MY TRUCK SLAMMED INTO FIRST GEAR. THE TRACTOR TRAILER SWERVED INTO THE HIGH-SPEED LANE TO AVOID RUNNING INTO THE BACK OF MY TRUCK. NO INJURIES OR COLLISIONS OCCURRED. I PULLED OVER IMMEDIATELY AND NOTICED THAT THERE WAS TRANSMISSION FLUID LEAKING FROM THE FRONT OF MY TRANSMISSION. I CALLED FOR A TOW TRUCK AND HAD MY VEHICLE TAKEN TO THE FORD DEALERSHIP IN BLUE SPRINGS, MO. THE DEALERSHIP INFORMED ME THAT MY VIN WAS NOT ONE OF THE TRANSMISSIONS THAT HAD BEEN RECALLED UNDER THE FORD CUSTOMER SATISFACTION PROGRAM 16N02. ACCORDING TO THE RECALL LETTER, IT SHOULD HAVE BEEN RECALLED, SINCE MY VEHICLE WAS BUILT ON JUNE 28, 2011, WHICH FALLS WITHIN THE TIME FRAME STATED IN THE RECALL. THIS RECALL ALSO COVERS THE POWER TRAIN FOR UNEXPECTED DOWN SHIFTS FOR 10 YEARS OR 150,000. SINCE THE VEHICLE WAS THROWN INTO A LOW GEAR AT A HIGH SPEED, IT IS SUSPECTED THAT THE EXCESSIVE PRESSURE CREATED BLEW OUT THE TORQUE CONVERTOR AND FRONT SEAL OF THE TRANSMISSION. THE DEALERSHIP WILL NOT REQUEST GUIDANCE FROM CORPORATE FORD ON THIS ISSUE AND IS REQUESTING $5,550 FOR A RE-MANUFACTURED TRANSMISSION THAT SHOULD BE COVERED UNDER THEIR EXTENDED WARRANTY.

NHTSA ODI 11067209

Feb 6, 2018Transmission & drivetrain

TL* THE CONTACT OWNS A 2011 FORD F-150. WHILE DRIVING 70 MPH, WITH THE VEHICLE IN SIXTH GEAR, IT DOWNSHIFTED INTO FOURTH GEAR WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (LUGOFF FORD, 979 US 1, LUGOFF, SC 29076) AND WAS INFORMED THAT THE VEHICLE WAS DRIVING AS INTENDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS, BUT PROVIDED AN EXTENDED WARRANTY. THE FAILURE MILEAGE WAS 76,400. *TT *TR

NHTSA ODI 11067298

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How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2011 Ford F-150 Supercab Diesel verdict →