What 2,137 owners told NHTSA about the 2011 Ford F-150 Supercab Diesel

I WAS APPROACHING A RED LIGHT AT AN INTERSECTION ALMOST IN FRONT OF MY WORK IN TOWN. I WAS DRIVING APPROXIMATELY 25 MPH ON BOLL WEEVIL CIRCLE AND APPLIED BRAKES WITH PLENTY OF ROOM TO STOP. MY BRAKES DIDN'T SEEM TO DO ANYTHING SO I PUSHED THE PEDAL TO THE FLOOR AND I WAS BARELY SLOWING DOWN. I BELIEVE I WAS SLOWING ONLY BECAUSE I WASN'T ACCELERATING. MY ANTI LOCK BRAKES DID NOT WORK. WEATHER CONDITIONS: LIGHT RAIN. I DID NOT SKID! I HIT THE DRIVER'S SIDE OF A BLAZER WHICH WAS COMING FROM THE RIGHT PERPENDICULAR TO ME. DPS CASE 6687819 LOCAL CASE 2016-07-4597. I HAVE HANDS FREE IN MY VEHICLE BUT NO ELECTRONIC DEVICES WERE IN USE, THERE WERE NO DISTRACTIONS. I WAS ALONE RETURNING TO WORK AFTER LUNCH. AFTER HAVING MY VEHICLE REPAIRED I TOOK IT TO THE FORD DEALERSHIP AND TOLD THEM WHAT HAPPENED. THEY RAN A CHECK AND REPLACED THE VACUUM PUMP AT NO CHARGE WITH A DIFFERENT TYPE. I HAVE HAD NO ISSUES SINCE. UNFORTUNATELY, THEY DID NOT COVER MY INSURANCE DEDUCTIBLE AND THE INCREASE IN MY INSURANCE.

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WHILE DRIVING THE VEHICLE AROUND 45 TO 50 MPH THE VEHICLE STARTED SKIDDING. THE BRAKES WERE NOT APPLIED WHEN THIS HAPPENED THE VEHICLE JUST STARTED SKIDDING ON ITS OWN. THE VEHICLE SOUNDED LIKE THE TRANSMISSION WAS COMING APART. I CONTACTED FORD AND TOLD THEM ABOUT THE ISSUE AND THEY SAID THERE WERE NO RECALLS ON THE VEHICLE. I TOLD THEM THE THIS WAS A SAFETY ISSUE AND THAT MY WIFE HAS BACK PROBLEMS AND THAT WHEN THE VEHICLE STARTED SKIDDING IT JERKED US FORWARD. IF THERE WOULD HAVE BEEN VEHICLES BEHIND US OR IF WE WERE GOING THRU AN INTERSECTION THIS COULD HAVE CAUSED A SERIOUS ACCIDENT. THEY TOLD ME FORD WAS NOT RESPONSIBLE AND THAT I SHOULD TAKE THE VEHICLE IN AND HAVE IT SERVICED. WE WERE DRIVING ON A HIGHWAY WHEN THIS OCCURED.

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I HAVE HAD PROBLEMS WITH MY TRANSMISSION. IT WILL SLIP FROM 1ST TO 5TH WHEN STARTING OUT. IT WOULD ONLY WORK IF I PUT IT IN MANUAL MODE. WHILE IN MANUAL MODEEVERYTHING ON MY DASH WENT BLANK AND QUIT WORKING. I HAD NOTHING TO GO BY NOT EVEN MY SPEEDOMETER. ALSO IT SLIPPED FROM 5TH TO 1ST WHILE DRIVING DOWN THE HIGHWAY CAUSING IT TO LOCK UP AND MY WIFE HIT ME FROM BEHIND. I TOOK IT TO WORLD OF FORD IN PENSACOLA. THEY TOLD ME ABOUT 2 RECALLS. 16S19,16N02, NHTSA RECALL 16V248. MY TRUCK HAS BEEN THERE FOR OVER 10DAYS AND THEY SAID THERE IS NO TIMEFRAME ON WHEN IT WILL BE FIXED. I HAVE A PREGNANT WIFE AND A JOB AND NOW I'M OUT OF MY VEHICLES. THE MANAGER AT WORLD OF FORD FRANK TOLD ME TO DRIVE IT AWAY FROM HIS SHOP THAT THEY WEREN'T GOING TO FIX IT. I CAN'T DRIVE THE TRUCK BY IT'S DANGEROUS. I DO HAVE HIS CONVERSATION RECORDED BY HE WAS TELLING ME TO DRIVE THE TRUCK AWAY AFTER IT LOCKED UP ON ME. NOW I'M TRYING OTHER SOURCES TO SEE WHAT I NEED TO DO. ANYTHING WOULD HELP. I CAN'T AFFORD 40$ A DAY FOR A RENTAL. ESPECIALLY SINCE I FEEL LIKE IT'S A FORD ISSUE NOT ANYTHING I DID. ## VIN PASSED ## FORD F-150 2011 ##

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TL* THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY ACCELERATED WHILE STOPPED AND CRASHED INTO ANOTHER VEHICLE. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO JIM NAVARRE FORD (2051 W MONROE RD, ALMA, MI 48801), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ODI 11044516

WHILE DRIVING ABOUT 10 MILES PER HOUR ON A DIRT ROAD MY STEERING WHEEL LOCKED AS IF THE TRUCK HAD BEEN TURNED OFF, CAUSING ME TO CRASH INTO A TREE. THE BRAKE PEDAL WAS FIRM.AND WOULD NOT DEPRESS.

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NGINE WAS RACING WIDE OPEN WITH TACHOMETER PEGGED WAY BEYOND THE HIGHEST NUMBER LISTED. NO WARNING, NO CHECK ENGINE LIGHT, NOTHING. I WAS ABLE TO EXIT AND STOP IN A PARK AND RIDE LOT AND CALL MY WIFE. I WAS EXTREMELY SHAKEN AND AFRAID TO CONTINUE DRIVE. SHE AGREED TO PICK ME UP. I WAS ABLE TO LIMP BACK TO MY OFFICE AT 15 MPH BUT WAS SCARED TO DEATH. THIS HAD NEVER HAPPENED BEFORE AND ONLY AFTER A FIX THAT WAS SUPPOSED TO PREVENT THIS FROM HAPPENING. I BELIEVE DAMAGE MAY HAVE BEEN DONE TO THE REAR-END, TRANSMISSION AND ENGINE NOT TO MENTION MY HIP AND SHOULDER ARE SORE AND PAINFUL FROM THE SEAT BEAT LOCKING. IT HONESTLY FELT LIKE I HAD BEEN REARENDED! I WILL NOT RETURN TO THAT DEALER AS I FEEL THEY WILL COVER THEIR MISTAKE AND NOT BE HONEST ABOUT WHAT DAMAGE WAS DONE TO MY VEHICLE BASED ON THEIR MISTAKE. A COMPLAINT WILL BE FLED WITH FORD MOTOR AND THE NATIONAL HIGHWAY TRANSPORTATION SAFETY ADMINISRATATION AS WELL AS THE CONSUMER PROTECTION AGENCY. I HAVE LOST ALL CONFIDENCE THE TRUCK AND HONESTLY FEEL I CAN NEVER DRIVE IT AGAIN. I WON'T EVEN DRIVE IT TO A SHOP AT THIS POINT. THE RECALL FIX CAUSED THIS ACCIDENT TO HAPPEN AND HAS CAUSED DAMAGE TO MY VEHICLE. IF THE COMPUTER LOGS DATA I WELCOME AN INVESTIGATION TO SEE WHAT THE COMPUTER SAYS HAS HAPPENED.

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2011 FORD F-150 TRAVELING AT APPROXIMATELY 40 MPH TRAVELING STRAIGHT AND ANOTHER TRUCK TURNED IN FRONT OF THE F-150. BRAKES WERE PRESSED AND COULD NOT STOP FAST ENOUGH TO AVOID THE COLLISION. TRUCK AIR BAGS DID NOT DEPLOY. NOT SURE IF AIR BAG FAILURE OR TRUCK WIRING/COMPUTER COMMUNICATION FAILURE. WOULD BE NICE TO GET MORE INFORMATION ON WHY THE AIR BAGS WOULD HAVE NOT DEPLOYED.

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TL* THE CONTACT OWNS A 2011 FORD F-150. AFTER THE REAR WINDOW DEFROSTER WAS ACTIVATED, THE PASSENGER SIDE OF THE REAR WINDOW SHATTERED. THE CONTACT NOTICED THAT THE CASING OF THE HEATING ELEMENT AND THE SHATTERED AREA OF THE WINDOW CONTAINED BURN MARKS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

NHTSA ODI 10934122

MY TRUCK WON'T STOP I HAPPENS IN THE MORNINGS A TRUCK SUDDENLY STOPPED I PUT MY BRAKES ON MY TRUCK DIDN'T STOP IN TIME AND I HIT THE TRUCK IN FRONT OF ME GOT IN ACCIDENT THIS IS THE SECOND TIME THIS HAS HAPPENED TO ME

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WHILE TRAVELING THE VEHICLE UNEXPECTEDLY PUTS ITSELF INTO PARK. THE VEHICLE THEN LOCKS UP THE BREAKS AND SKIDS ACROSS THE ROAD. AFTER SKIDDING THE VEHICLE'S THROTTLE DOES NOT WORK AND THE VEHICLE IS INOPERABLE. THIS HAS HAPPENED FOR APPROXIMATELY TWO (2) YEARS. IT HAS HAPPENED WHILE DRIVING AT HIGH SPEED (70 MPH) ON A LIMITED ACCESS HIGHWAY FACILITY. IT HAS OCCURRED AT STOP LIGHTS. IN ONE INSTANCE WHILE AT A STOP LIGHT THE VEHICLE CEASED TO OPERATE AND WAS STRUCK BY ANOTHER VEHICLE. LAST WEEK WAS NOTIFIED BY THE VEHICLE MANUFACTURER THAT THEY WERE CONDUCTING A RECALL FOR THE EXACT REASON THAT HAS CAUSED ME PROBLEMS FOR THE PAST TWO YEARS. THE MALFUNCTION HAS CAUSED MECHANICAL DAMAGES TO THE VEHICLE'S SUSPENSION, STEERING, TIRES, AND ACCELERATION. THE VEHICLE VIBRATES UNCONTROLLABLY AT ANY SPEED OVER 35 MPH. THERE ARE ALSO RATTLING INSIDE AND OUTSIDE OF THE VEHICLE.

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TL* THE CONTACT OWNS A 2011 FORD F-150. WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED ABRUPTLY AND HESITATED TO RESPOND FOR A GREAT DISTANCE. THE CONTACT ALSO NOTICED SMOKE UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC BRAKE PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 282,830.

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THE TRUCK BRAKES DID NOT WORK ONCE THE VEHICLE WAS STARTED. THE ENGINE WAS AT FAST IDLE, PLACED IN DRIVE AND THE BRAKES WOULD NOT FUNCTION. THIS LURCHED THE TRUCK FORWARD WHILE EXTREME PRESSURE WAS APPLIED TO STOP IT. DANGEROUS IN A PARKING SETTING WHERE A PEDESTRIAN IS WALKING IN FRONT OR BEHIND THE TRUCK. IT JUMPS FORWARDS OR BACK, DEPENDING IF DRIVE OR REVERSE IS SELECTED. AS TIME WENT BY THE BRAKES BECAME WEAKER WHEN APPLYING AT STOPS. AS I REFLECT BACK IN THE PAST WHEN PULLING A TRAILER IT HIT THE BACKEND OF ANOTHER VEHICLE IN AN EMERGENCY STOPPING SITUATION ON THE INTERSTATE. THE TRUCK WOULD PARK WELL IN THE GARAGE, BUT WHEN PULLING OUT YOU HAVE TO BE AWARE OF IT LURCHING INTO THE HOUSE OR ANOTHER VEHICLE. TOOK THE TRUCK TO FORD DEALER WHICH DIAGNOSED IT AS A BRAKE VACUUM PUMP FAILURE. THE ECO BOOST ENGINE IS TURBO CHARGED WHICH ROBS THE VACUUM SYSTEM OF NEEDED VACUUM. TO SUPPLEMENT THE NEED FOR VACUUM THIS VACUUM PUMP WAS ENGINEERED INTO THE SYSTEM TO PROVIDE ADDITIONAL VACUUM. IF IT FAILURES THE BRAKES FAIL ALSO. THE 2014 MODELS HAVE BEEN REENGINEERED TO A MECHANICAL PUMP ELEMINATING THE ELECTRICAL PUMP. THE FORD SERVICE MAN SAID THAT THERE HAVE BEEN A RANGE OF NUMEROUS BRAKE FAILURES DUE TO THIS PUMP CONFIGURATION. THE FORD GARAGE CHARGED $832.57 TO GET US BACK ON THE ROAD AND FOR US TO HAVE A SAFE TRIP.

NHTSA ODI 10816559

VEHICLE PARKED OVERNIGHT ON CITY STREET. STARTED VEHICLE IN ~45 DEGREE WEATHER AND ACTIVATED REAR DEFROST. OVER-CURRENT THROUGH DEFROST CAUSED WINDSHIELD TO SHATTER. SMALL AMOUNTS OF SMOKE WERE PRODUCED, VEHICLE WAS TURNED OFF.

NHTSA ODI 10784447

TL* THE CONTACT OWNS A 2011 FORD F-150. WHILE DRIVING AT APPROXIMATELY 20 MPH, THE STEERING WHEEL SEIZED. IN ADDITION, THE VEHICLE DRIFTED SLIGHTLY TO THE LEFT AND THE BRAKE PEDAL WAS HARD WHEN DEPRESSED. THE VEHICLE CONTINUED TO DRIFT AND CRASHED INTO THE FRONT OF ANOTHER VEHICLE. THE CONTACT STATED THAT THE "SERVICE ADVANCETRAC" WARNING MESSAGE DISPLAYED. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

NHTSA ODI 10767381

TL* THE CONTACT OWNS A 2011 FORD F-150. WHILE DRIVING APPROXIMATELY 5 MPH AND DEPRESSED THE BRAKE PEDAL TO STOP AT A STOP SIGN, THE ANTI LOCK BRAKE WARNING INDICATOR ILLUMINATED. THE BRAKE PEDAL WAS PUMPED AND THE VEHICLE SLID INTO THE INTERSECTION. THE FAILURE RECURRED ON TWO OTHER OCCASIONS. ON THE THIRD OCCASION, WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKE PEDAL FAILED TO RESPOND WHEN DEPRESSED. THE BRAKE PEDAL WAS PUMPED AS THE CONTACT SLID INTO AN INTERSECTION. THE CONTACT CLIPPED THE REAR OF A JEEP THAT WAS TRAVELING APPROXIMATELY 60 MPH, CAUSING THE JEEP TO FLIP OVER TWICE BEFORE LANDING UPRIGHT. THE CONTACT AND THE DRIVER OF THE OTHER VEHICLE SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION AND WERE TRANSPORTED BY AMBULANCE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A BODY SHOP, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE DAMAGE TO THE VEHICLE WAS REPAIRED. THE CONTACT ALSO STATED THAT WHEN THE WINDSHIELD WIPERS WERE POWERED OFF, THEY WOULD INDEPENDENTLY SWIPE ACROSS THE WINDSHIELD APPROXIMATELY EVERY TEN SECONDS. THE CONTACT STATED THAT THE FUSE HAD TO BE REMOVED SO THE WINDSHIELD WIPERS WOULD DISENGAGE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.

NHTSA ODI 10761535

DRIVING DOWN THE ROAD WHEN A VAN STOPPED. I HIT THE BRAKES, BUT THERE WERE NO BRAKES AT ALL. THEN I HIT THEM AGAIN AND AGAIN AND AGAIN AND THE BRAKES ACTIVATED BUT IT CONCLUDED WITH A MAJOR ACCIDENT OCCURRING . THIS WAS THE FIRST TIME I LOST BRAKES. I HAVE REPLACED THE BRAKE SYSTEM THREE TIMES SINCE THIS ISSUE AND I SHOW NO REPLACING OF VACUUM TANK AND THE BRAKES ARE ALWAYS BAD AND NEEDING TO BE FIXED THREE TIMES IN FOUR YEARS THAT'S A BRAKE JOB A YEAR. THE DATE DONE WORK HERE BUT THIS HAS HAPPENED 2/12, 2013 AND 2014.

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TL* THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT STATED THAT THE BRAKES FAILED TO RESPOND WITHOUT WARNING. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE. THE BRAKE PEDAL RESPONDED AFTER THE CONTACT RESET THE COMPUTER, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA ACTION NUMBER: PE15026 (SERVICE BRAKES, ELECTRICAL SYSTEM , SERVICE BRAKES, HYDRAULIC). WHILE TRAVELING APPROXIMATELY 45 MPH, THE CONTACT PUMPED THE BRAKES AND THE BRAKE PEDAL EXTENDED TO THE FLOORBOARD. THE CONTACT CRASHED INTO THE PRECEDING VEHICLE AS WELL AS THE GUARDRAIL ON THE PASSENGER SIDE. THE DRIVER SUSTAINED MINOR ABRASIONS THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A COLLISION CENTER AND THE BODY DAMAGE WAS REPAIRED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE PUMP ASSEMBLY VACUUM NEEDED TO BE REPLACED. THE PUMP WAS LOCKED UP AND BLEW OUT FUSES, WHICH INDICATED A MALFUNCTION OR POTENTIAL DEFECT WITH THE COMPONENT. THE VEHICLE WAS REPAIRED BY THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 57,390.

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AT MY HOUSE, THE DRIVEWAY IS SLOPED. I HAD JUST PARKED THE TRUCK, TURNED THE ENGINE OFF, BUT LEFT KEY IN ACCESSORY POSITION. MY TWO DAUGHTERS WERE IN BACK SEAT (3 AND 8 YEARS OLD) WATCHING A MOVIE. I WALKED INTO MY GARAGE TO DROP OFF COFFEE, WENT BACK TO THE TRUCK TO RETRIEVE PASTRIES AND THEN WALKED THEM INTO GARAGE. I WAS OUT OF THE TRUCK FOR 3-4 MINUTES. I WENT BACK TO TRUCK AND TOOK MY THREE YEAR OLD OUT OF HER CAR SEAT. SHE SITS IN REAR SEAT, PASSENGER SIDE. I HAD HER IN MY ARMS WHEN I OPENED PASSENGER SIDE FRONT DOOR, REACHED ACROSS TO REMOVE KEYS. WHEN I REMOVED THE KEYS FROM THE IGNITION THE TRUCK BEGAN ROLLING DOWN THE DRIVEWAY. MY 8 YEAR OLD WAS 1/2 OUT OF THE TRUCK WHEN IT BEGAN TO ROLL. I QUICKLY PUT MY 3 YEAR OLD DOWN AND GRABBED THE 8 YEAR OLD OUT OF THE TRUCK. THE TRUCK WAS MAKING A METAL CLICKING SOUND THE ENTIRE TIME IT WAS ROLLING. TRUCK ROLLED DOWN THE DRIVEWAY, ACROSS THE STREET AND INTO THE NEIGHBORS YARD. THEIR TREE STOPPED THE TRUCK FROM ROLLING FURTHER INTO THE YARD AND THEIR HOUSE. THE TRUCK WAS STILL IN PARK WHEN I WENT INSIDE TO START IT BACK UP TO MOVE IT BACK INTO THE DRIVEWAY. I DROVE IT THE FORD DEALER ABOUT AN HOUR LATER. FORD DEALER AND FOMOCO WERE INVOLVED FOR SEVERAL MONTHS. EVENTUALLY A 'SPECIALIST' WAS FLOWN IN TO LOOK AT TRUCK. IN THE END, THEY CLAIM THERE ARE NO MECHANICAL DEFAULTS AND THEREFORE, THEY ARE NOT RESPONSIBLE. THEY ARE UNABLE TO ANSWER ANY QUESTIONS AS TO HOW THE TRUCK DID NOT MOVE FOR THE 3-4 MINUTES IT WAS ON THE DRIVEWAY WHEN I WAS BACK AND FORTH TO THE GARAGE. THEY ALSO HAVE NO EXPLANATION FOR HOW THE TRUCK ROLLED EVEN THOUGH IT WAS STILL IN PARK WHEN THIS HAPPENED. END RESULTS IS FORD CLAIMS THEY NEVER REPAIRED OR MODIFIED MY TRUCK. I HAVE NO WAY TO PROVE THEY DID OR DID NOT REPAIR ANYTHING DURING THE PERIODS OF TIME THEY HAD MY TRUCK IN THEIR POSSESSION. *TR

NHTSA ODI 10712284

REAR SLIDING WINDOW DEFROSTER STOPPED WORKING AND DRIVER'S SIDE HEATED SEAT ALSO STOPPED WORKING. PRIOR TO HEATED SEAT STOPPING TO WORK, IT BECAME SO HOT IT ACTUALLY MADE MY LEG SO HOT IT HURT. IF I WAS WEARING SHORTS SKIN WOULD OF BEEN BURNT. AT THE TIME SEAT AND DEFROSTER STOPPED WORKING I SMELLED WIRES BURNING. GOOGLED THESE PROBLEMS I SAW THIS IS A VERY COMMON OCCURRENCE. TOOK MY TRUCK TO DEALERSHIP, FORD WILL FIX SEAT , BUT IT WILL COST ME $100 DEDUCTIBLE. REAR WINDOW DEFROSTER IS NOT COVERED BY MY EXTENDED WARRANTY. AT THIS TIME WAITING TO HEAR BACK FROM FORD. THERE ARE AT LEAST 20-30 COMPLAINTS ON THIS SITE ABOUT REAR DEFROSTER, FORD NEEDS TO BE HELD ACCOUNTABLE FOR THIS DEFECT. *TR

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TL*THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE VEHICLE JERK AND CRASHED INTO ANOTHER VEHICLE WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS DIAGNOSED BUT NOT REPAIRED. THERE WERE NO INJURIES REPORTED AND NO MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

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WHILE DRIVING MY NORMAL COMMUTE TO WORK ON AN AVERAGE COLD DAY THE REAR DEFROSTER SHORTED OUT, CAUGHT FIRE AND BLEW OUT THE REAR WINDOW ON THE PASSENGER SIDE (THREE PART SLIDING WINDOW) FOLLOWING THIS INCIDENT THE PASSENGER SEAT HEATER AND REAR DEFROSTER FAIL TO OPERATE. AT THIS SAME TIME THE AUXILIARY POWER PLUG BLEW FUSES IN TWO DEVICES. I TOOK THE PICKUP TO OUR LOCAL DEALERSHIP AND TOLD THEM WHAT HAPPENED ALONG WITH THE FACT THAT I HAVE AN EXTENDED 75,000 MILE WARRANTY THROUGH FORD MOTOR CO. THE DEALERSHIP TOLD ME "GLASS IS NOT COVERED UNDER WARRANTY" AND SENT ME ON MY WAY. *TR

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TL* THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT STATED THAT THE REAR WINDOW DEFOGGER OVERHEATED AND CAUSED THE WIRES AND REAR SEAT RUBBER FRAME TO BURN. THE CONTACT NOTICED SMOKE COMING FROM THE REAR DOOR AND ONCE OPENED, CAUSING THE REAR WINDOW TO SHATTER. THE FIRE DEPARTMENT WAS CALLED BUT A REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE REAR WINDOW DEFOGGER SYSTEM NEEDED TO BE REPLACED. NO REPAIRS WERE MADE TO THE VEHICLE AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 68,700.

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STEERING BECAME LOCKED AND COULD NOT AVOID HITTING THE MERGING CURB. THIS RESULTED IN BLOWING BOTH TIRES ON THE PASSENGER SIDE AND CHIPPING BOTH RIMS BEYOND REPAIR. WHILE NO ONE WAS INJURED THIS TIME I AM DEFINITELY SURPRISED A RECALL HAS NOT BEEN ISSUED FOR THIS PROBLEM. *TR

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COMPLETE BRAKE FAILURE. RIGHT FRONT BRAKE PAD HAD OVER 1/3 PAD MATERIAL LEFT. PAD MATERIAL DETACHED FROM THE METAL PAD BACKING PLATE. THEN THE PAD MATERIAL GOT JAMMED IN BETWEEN THE BRAKE CALIPER BRACKET AND THE ROTOR. THE LOWER CALIPER PISTON BROKE WHEN I TRIED TO STOP AFTER THIS HAPPENED. THEN ALL OF THE BRAKE FLUID LEAKED ABOUT LEADING TO TOTAL BRAKE FAILURE. I HAD BRAKE FAILURE A FEW SECONDS BEFORE THE BRAKE LIGHT CAME ON. WHEN THIS HAPPENED I COULD NOT STOP AND WENT INTO A DITCH TO AVOID TRAFFIC. BRAKES WORKED AS NORMAL BEFORE FAILURE. BRAKE PAD FAILURE REQUIRED REPLACEMENT OF: RIGHT FRONT BRAKE CALIPER, RIGHT FRONT ROTOR, NEW PADS, PAD GLIDES, NEW BRAKE FLUID AND A COMPLETE BLEEDING OF THE BRAKING SYSTEM. *TR

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WE STARTED HAVING ISSUES WITH THE REAR DEFROSTER NOT WORKING ON THE POWER SLIDING REAR WINDOW. AFTER A SHORT PERIOD OF TIME AFTER PUSHING BUTTON TO POWER THE REAR DEFROST SMOKE WAS NOTICEABLE COMING FROM THE LOWER PART OF THE REAR WINDOW ON THE PASSENGER SIDE OF THE CAB. I THEN PUSHED THE REAR DEFROST BUTTON TO TURN OFF THE POWER LOOKED BACK INTO THE REAR VIEW MIRROR TO SEE IF THE SMOKE WOULD STOP AND SAW THE WINDOW FRACTURE AS I WAS LOOKING AT IT. *TR

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