What 2,137 owners told NHTSA about the 2011 Ford F-150 Supercab Diesel

TL* THE CONTACT OWNS A 2011 FORD F-150. WHILE DRIVING APPROXIMATELY 47 MPH, THE VEHICLE SHUTTERED AND THE SPEEDOMETER DECREASED TO ZERO. ALSO, THE WRENCH ICON ILLUMINATED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD, SHUT OFF, RESTARTED, AND DRIVEN TO THE CONTACT'S RESIDENCE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V075000 (POWER TRAIN). THE VEHICLE WAS TAKEN TO AUTONATION FORD ORANGE PARK (7700 BLANDING BOULEVARD, JACKSONVILLE, FL 32244, 904-270-9943) WHERE THE TECHNICIAN REPROGRAMMED THE COMPUTER SYSTEM. THE CONTACT STATED THAT BASED ON THE MANUFACTURER'S CUSTOMER SATISFACTION PROGRAM (16N02), THE AUTOMATIC TRANSMISSION MOLD SHOULD BE RE FRAMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN THE PROGRAM. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 101,280.

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AFTER COMPLETING A REQUIRED RECALL, MY TRUCK SPEEDOMETER AND ODOMETER 'ZERO'D' OUT WHILE IN MOTION. THIS OCCURRED MULTIPLE TIMES, MOST RECENTLY WHILE ON THE FREEWAY. WHEN IT OCCURRED ON THE FREEWAY, THE BACK WHEELS FELT LIKE THEY LOCKED UP. I PULLED TO THE SIDE OF THE ROAD TO CHECK FOR FLAT TIRES, AS THAT WAS MY FIRST THOUGHT. ALL TIRES CHECK OUT OK. I TURNED THE VEHICLE OFF AND TURNED IT BACK ON. THIS CAUSED THE SPEEDOMETER AND ODOMETER TO RETURN TO NORMAL FUNCTIONALITY. I RETURNED THE VEHICLE TO THE DEALERSHIP AS I THOUGHT THAT THE NEW UPDATE MAY NOT HAVE BEEN SUCCESSFUL. THE DEALERSHIP ADVISED THAT THE SOFTWARE UPDATE PROCESS WAS SUCCESSFUL AND COULD NOT BE REDONE. I READ A COUPLE OF INTERNET BLOGS OF WHERE OTHER OWNERS HAD THE SAME TYPE OF ISSUE. IF THE UPDATE CAUSED OTHER FAULTY PARTS TO BE EXPOSED, I UNDERSTAND. HOWEVER, THE VEHICLE SHOULD NOT LOCK ITS TIRES WHILE IN MOTION, ESPECIALLY AT FREEWAY SPEEDS AS THIS IS A SERIOUS SAFETY ISSUE. THE PICTURE THAT IS ATTACHED IS WHEN THE ISSUE FIRST OCCURRED. THE SAME INDICATORS OCCURRED THE SECOND TIME, WHEN I WAS DRIVING ON THE FREEWAY.

NHTSA ODI 11189871

ON WEDNESDAY, MARCH 13, 2019, I WAS TRAVELING IN MY 2011 FORD F150 VIN#(XXXX) ON THE HIGHWAY. DURING THIS TIME, I WAS TRAVELING AT APPROXIMATELY 65-70MPH. ABOUT 1 MINUTE AFTER GETTING ONTO THE HIGHWAY, I FELT A LARGE KNOCK IN THE TRANSMISSION, AND SUBSEQUENTLY THE VEHICLE DOWNSHIFTED FROM 6TH GEAR INTO 1ST GEAR, ON ITS OWN, WITHOUT WARNING! THIS ACTION CAUSED THE REAR TIRES TO LOCK UP, AND THE TRUCK TEMPORARILY SKID OUT OF CONTROL, AND DROP SPEED TO APPROXIMATELY 35-40 MPH IN THE MIDDLE LANE ON THE HIGHWAY. THANKFULLY, I WAS ABLE TO RETAIN CONTROL OF THE VEHICLE, AND THERE WAS NOT ANYONE NEAR ME, AND I WAS ABLE TO AVOID A SERIOUS CRASH. ALSO, THANKFULLY, I WAS ON MY WAY TO WORK, AND I LUCKILY DID NOT HAVE MY 5-YEAR-OLD OR 2-YEAR-OLD IN THE VEHICLE WITH ME. I IMMEDIATELY PULLED TO THE SIDE OF THE ROAD, TO COMPOSE MYSELF, AND RE-EVALUATE THE SITUATION AT HAND. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

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TL* THE CONTACT OWNS A 2011 FORD F-150. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE DOWNSHIFTED INTO FIRST GEAR AND THE DRIVESHAFT WAS ON THE FLOOR. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THE DRIVESHAFT WAS REPLACED. THE VEHICLE WAS TAKEN TO A TRANSMISSION SPECIALIST TO HAVE THE TRANSMISSION REPLACED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V075000 (POWER TRAIN) IN MARCH OF 2019. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 104,887.

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TL* THE CONTACT OWNS A 2011 FORD F-150. WHILE DRIVING 35 MPH, THE VEHICLE SHIFTED INTO LOW GEAR AND CAUSED THE WHEELS TO SEIZE. THE VEHICLE WAS TAKEN TO HUTCHESON FORD (308 N OUTER RD, ST JAMES, MO 65559) WHERE IT WAS DIAGNOSED THAT THE FRAME HARNESS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 124,949.

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2011 F150 ECOBOOST: THUD CAME FROM TRANSMISSION, SEEMS TO BE STUCK IN 5TH GEAR. SPEEDOMETER DOESN'T WORK DURING THIS TIME AND TRUCK GOES VERY SLOWLY.

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UNA FALLA INTERMITENTE EN EL SENSOR DE VELOSIDAD DE SALIDA OSS EN LA TRASMISION DEL VEHICULO

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TRUCK WAS RECALLED FOR "DRIVABILITY ISSUE IN SUDDEN DOWNSHIFT". HAD ATW INSPECTION AND RECALL FIX 3/12/2019. AS DRIVING BACK FROM DEALERSHIP THE TRANSMISSION DOWN SHIFTED I RETURNED TO THE DEALER AND WAS TOLD I NEEDED A COMPLETE TRANSMISSION REBUILD COST $3000!

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TL* THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY DOWNSHIFTED INTO FIRST GEAR, WHICH CAUSED AN ABRUPT REDUCTION IN SPEED. ALSO, THE GEAR WOULD OCCASIONALLY REMAIN IN NEUTRAL AND WOULD NOT PROPERLY CHANGE OVER. AN INDEPENDENT MECHANIC WAS CONTACTED. MONTHS LATER, AFTER THE FAILURE HAD BEEN EXPERIENCED INTERMITTENTLY, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V075000 (POWER TRAIN), BUT THE PART WAS NOT AVAILABLE. RED MCCOMBS FORD (8333, I-10, SAN ANTONIO, TX 78230, (210) 996-2678) WAS NOTIFIED AND A DIAGNOSTIC APPOINTMENT WAS SCHEDULED. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

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TL* THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V075000 (POWER TRAIN). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BRINSON FORD (1951 MARTIN LUTHER KING JR BLVD, CORSICANA, TX 75110, 903-874-8880) AND WAS INFORMED THAT THE PARTS WERE ON BACKORDER UNTIL THE SECOND QUARTER. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TT THE CONSUMER STATED DEALER WAS GIVEN INFORMATION ON SOFTWARE UPDATE BUT INDEED VERIFIED THE DEALER HAD THE CORRECT INFORMATION. *TR

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TL* THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT STATED THAT THE ELECTRIC TRANSMISSION WOULD NOT ENGAGE INTO THE REVERSE GEAR AND THE BACKUP CAMERA DID NOT WORK. REYNOLDS FORD OF OKC (7320 NORTHWEST EXPY, OKLAHOMA CITY, OK 73132, (833) 821-8065) STATED THAT THE LEAD FRAME NEEDED TO BE REPLACED. THE DEALER AND THE MANUFACTURER BOTH STATED THAT THE LEAD FRAME WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V075000 (POWER TRAIN). THE CONTACT WAS INFORMED THAT SHE WOULD BE RESPONSIBLE TO PAY FOR THE LEAD FRAME REPAIRS EVEN THOUGH IT WAS RELATED TO THE RECALL. THE RECALL INDICATED THE FAILURE OF THE OUTPUT SPEED SENSOR THAT CAUSED THE TRANSMISSION TO DOWNSHIFT UNEXPECTEDLY. THE FAILURE MILEAGE WAS 190,000.

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TL* THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V075000 (POWER TRAIN). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT PARTS WOULD NOT BE AVAILABLE UNTIL JUNE OF 2019. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

NHTSA ODI 11185967

TL* THE CONTACT OWNS A 2011 FORD F-150. WHILE DRIVING APPROXIMATELY 55 MPH, THE TRANSMISSION DOWNSHIFTED INTO FIRST GEAR INDEPENDENTLY. THE VEHICLE WAS TAKEN TO VILLAGE MOTORS INC. (784 WOOSTER RD, MILLERSBURG, OH 44654) WHERE IT WAS DIAGNOSED THAT THE SOFTWARE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,000. .*BF CONSUMER STATED TRUCK DOWNSHIFTED TO FIRST GEAR ON TWO CONSECUTIVE DAYS. ONE TIME AT 55MPH AND SECOND TIME AT 35 MPH. FORD DEALERSHIP SAID SOFTWARE UNAVAILABLE FOR REPAIR.*JB

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TRANSMISSION CLUNKS IN GEAR WITH LIGHT THROTTLE, MAINLY 1 TO 2 TO 3RD AND DOWNSHIFT 3 TO 2 TO 1

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TL* THE CONTACT OWNS A 2011 FORD F-150. WHILE DRIVING VARIOUS SPEEDS ABOVE 30 MPH, THE TRANSMISSION INDEPENDENTLY DOWNSHIFTED INTO FIRST GEAR. AS A RESULT, THE VEHICLE ABRUPTLY DECELERATED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. CANDY FORD (403 LANSING ST, CHARLOTTE, MI) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 68,000.

NHTSA ODI 11184376

TL* THE CONTACT OWNS A 2011 FORD F-150. WHILE DRIVING 65 MPH, THE VEHICLE WOULD DOWNSHIFT INTO DIFFERENT GEARS. IN ADDITION, THE SPEEDOMETER DROPPED TO ZERO. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 71,151.

NHTSA ODI 11184195

TL* THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V075000 (POWER TRAIN). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PERFORMANCE FORD (1800 SOUTH MAIN STREET, BOUNTIFUL, UT 84010, (801) 292-4433) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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TRUCK GETS STUCK IN FIRST GEAR WHEN SHIFTING FROM PARK OR REVERSE TO DRIVE. THE VEHICLE THEN REMAINED IN FIRST GEAR UNTIL SLAMMING INTO 5TH

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AFTER EXPERIENCING MY F150 DOING PERIODIC DOWNSHIFTS TO 1ST GEAR WHILE DRIVING ON SEVERAL OCCASIONS LAST FALL, I STARTED TRYING TO RESEARCH THE PROBLEM. I FOUND THAT THERE WAS A RECALL TO FIX A FAULTY OUTPUT SHAFT SPEED SENSOR. BUT ONLY FOR TRUCKS MADE IN DEARBORN OR KANSAS CITY. NOT FOR MINE. ULTIMATELY AFTER DECIDING TO FIX THIS ISSUE I LEARNED THAT MY TRANSMISSION WAS NOW BAD AS A RESULT OF THE SEVERAL DOWNSHIFTS WHILE AT HIGHWAY SPEEDS, MOST LIKELY...AND THE DAMAGE RESULTING FROM GOING FROM 6TH TO 1ST GEAR SUDDEN LIKE. THE FIX...THAT JUST THIS MONTH HAS BEEN INCLUDED IN A NEW RECALL (#19S07)...WOULD HAVE BEEN PAID FOR IF THE RECALL WAS ISSUED EARLIER AND MAYBE I WOULD BE $7,000 BETTER OFF TODAY. ( I PAID FOR A NEW TRANNY A FEW MONTHS AGO. ). I JUST GOT OFF THE PHONE WITH FORD BUT GOT NO SYMPATHY OR UNDERSTANDING....JUST A LADY WHO RE-RECITED WHAT MY RECALL LETTER STATED. THAT IF YOU ARE PART OF THIS RECALL, TAKE YOUR TRUCK TO A FORD DEALER AFTER MARCH 4TH AND THEY WILL REPROGRAM THE FAULTY PART. BUT IF YOU HAVE ALREADY BEEN VICTIMIZED..YOU ARE OUT OF LUCK. SEEMS KIND OF UNFAIR THAT THEY WILL ONLY STEP UP IF YOU HAVEN'T YET HAD A PROBLEM. ECONOMICS, FOR SURE. I'M OUT OVER $7,000 BECAUSE OF A PROBLEM THAT THEY ADMIT TO. AND THEIR REPRESENTATIVES WHO SAY THEY ARE AUTHORIZED TO TAKE CARE OF THINGS, WON'T SO MUCH AS GIVE ME ANOTHER PERSON OR DEPARTMENT TO DISCUSS THIS WITH. SEND A LETTER, SHE SAID... DANG RIGHT I WILL. AND A COPY OF MY REPAIR BILL! THANKS A LOT, FORD.

NHTSA ODI 11182365

I HAVE 3 ISSUES TO REPORT: 1. THE OSS OUTPUT SPEED SENSOR MANUFACTURER RECALL NUMBER 19S07 IN NOVEMBER 2018 I WAS SITTING AT A RED LIGHT I WENT TO GO WHEN THE LIGHT CHANGED AND THE TRUCK FELT LIKE IT WAS GOING TO STALL I TRIED TO GET TO THE SIDE OF THE ROAD AND THEN THE TRUCK SEEMED TO GO INTO GEAR AND SEEMED FINE NO WARNING LIGHTS OR ANYTHING 8 HOURS LATER ON MY WAY HOME FROM WORK THE POWERTRAIN MALFUNCTION LIGHT CAME ON WRENCH LIGHT I STOPPED AND HAD IT CHECKED CODES 0720 AND 0722 CAME UP OUTPUT SPEED SENSOR I TOOK IT TO MY SHOP WHERE THEY GAVE ME THE TECHNICAL SERVICE BULLETIN AND TOLD ME TO TAKE IT TO A FORD SERVICE CENTER WHICH I DID THEY RAN ANOTHER DIAGNOSTIC AND SAID THEY FOUND THE TRANSMISSION LEAD FRAME FAULTY AND CHARGED ME $1526.00 AND NOW I FIND OUT THERE IS A RECALL FOR THIS ISSUE. 2. TSB15-0061 WINDSHIELD WIPERS CONTINUE TO OPERATE IN LOW INTERMITTENT WHEN THE SWITCH IS IN THE OFF POSITION. INSTALLED NEW WIPER/MULTIFUNCTION SWITCH TWICE AND STILL HAVE THE PROBLEM. 3. THE SAME TIME MY WIPERS STARTED ACTING UP MY HORN STOPPED WORKING BOTH WHEN YOU PUSH DOWN ON THE HORN SWITCH ON THE STEERING COLUMN AND WHEN YOU GO TO SET THE ALARM. I ASKED THE SERVICE MECHANICS ABOUT THIS AND I WAS TOLD IT COULD BE THE (BCM) BODY CONTROL MODULE FORD IS RECALLING SOME BCM IN FORD F150 BUT DOESNT SHOW UP WHEN I PUT MY VIN NUMBER IN.

NHTSA ODI 11181531

THE TRANSMISSION DOES NOT REGISTER REVERSE GEAR. BACK UP CAMERA DOES NOT WORK CONSISTENTLY R DOES NOT LIGHT UP OVER THE COURSE OF TWO DAYS, THE REVERSE WOULD INTERMITTENTLY REGISTER SOMETIMES YES SOMETIMES NO, THEN IT STOPPED REGISTERING REVERSE COMPLETELY. THE BACK UP CAMERA WORKED INTERMITTENTLY THEN STOPPED COMPLETELY. R DOES NOT LIGHT UP ON THE GEARS OR ON THE DASHBOARD SCREENS. VEHICLE WAS STATIONARY, WHEN STOPPED REGISTERING REVERSE ALTOGETHER. IM IN VERO BEACH VISINTING SO I TOOK IT TO A LOCAL MECHANIC WHO TOLD INFORMED ME OF NHTSA CAMPAIGN NUMBER 12V-190. I PROCEEDED TO THE LOCAL FORD TO GET THE MATTER RESOLVED BUT THEY REFUSED STATING THAT MY TRUCK IS NOT UP FOR RECALL FOR THIS MATTER. I CALLED FORD DIRECTLY AND THEY ALSO STATED THAT MY VIN NUMBER DID NOT FALL UNDER THE RECALL.

NHTSA ODI 11181665

TRANSMISSION UNEXPECTEDLY SHIFTS INTO LOWER GEAR. WAS INFORMED BY FORD DEALER IN WRITING THAT I NEEDED TO REPLACE THE LEAD FRAME ASSEMBLY. BRAKES FAIL ON COLD START. VACUUM PUMP REPLACED BY DEALER. BRAKES STILL EXPERIENCE ISSUE (AS DESCRIBED IN FORD'S CAMPAIGN) WAS INFORMED BY FORD THAT THERE WAS AN ISSUE WITH THE BRAKE BOOSTER.

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TL* THE CONTACT OWNS A 2011 FORD F-150. WHILE DRIVING 60 MPH, THE VEHICLE DECELERATED AND LOST POWER IN THE MIDDLE OF TRAFFIC. THE CONTACT HAD TO APPLY EXTREME PRESSURE TO THE BRAKE PEDAL TO AVOID CRASHING INTO OTHER VEHICLES. THE VEHICLE FISHTAILED AND WAS ABLE TO MOVE TO THE SIDE OF THE ROAD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO PLAZA FORD (1701 BEL AIR RD, BEL AIR, MD 21014, (410) 838-3100) TO BE DIAGNOSED, BUT NO FAILURE WAS LOCATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 76,000. .*BF CONSUMER STATED WHILE DRIVING THE ENGINE BECAME IDLE. THEY WAS NO INDICATION OF PROBLEM AND NO CHECK ENGINE LIGHT. CONSUMER FEELS VEHICLE SHOULD BE INCLUDED IN THE RECALL. *JB

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MY TRUCK HAS THE 6R80 TRANSMISSION AND EXHIBITS A TRANSMISSION ENGAGEMENT IN 5TH GEAR WHEN STARTING. I GET A WRENCH INDICATOR AND MY SPEEDOMETER READ ZERO AND THE ODOMETER DISPLAYS DASHES WHILE DRIVING. AFTER TURNING THE IGNITION ON AND OFF A COUPLE OF TIMES THE ISSUE IS CORRECTED.

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TRUCK TRANSMISSION DOWN SHIFTS TO A VERY LOW GEAR JERKING THE TRUCK AND LOSING CONTROL. I HAVE HAD IT INTO THE LOCAL FORD DEALER FOUR TIMES SINCE 2011. STILL DOWNSHIFTING SUDDENLY. FORD JUST RECALLED IN RECALL # 19507 FEBRUARY 2019 CERTAIN TRUCKS FOR RECALL FOR THE DOWNSHIFTING. MY VIN# WAS EXCLUDED. FORD ASSIGNED CASE# CAS-17164754-N-T2C3 AND TOLD ME TO PAY FOR THE PARTS MYSELF AND KEEP THE RECEIPT IN CASE FORD RECALLS MY VIN#. FORD HAS EXCLUDED MILLIONS FROM THIS RECALL THAT ARE DANGEROUS TO OPERATE WITH THIS DEFECT. I TOW A TRAVEL TRAILER WITH MY GRANDCHILDREN SO YOU CAN UNDERSTAND MY FEAR OF THE DOWNSHIFT AT HIGHWAY SPEEDS. FORD NEEDS TO BE HELD RESPONSIBLE AS THEY HAVE KNOWN ABOUT THIS ISSUE SINCE 2011 AND HAVE CHOSEN A HALF BAKED RESPONSE TO THE PROBLEM.

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