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What 1,312 owners told NHTSA about the 2011 Ford Escape Gas

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (1,312)Crash / fire / injury (54)Steering (407)Fuel system (284)Transmission & drivetrain (268)Engine (248)Speed control (245)Electrical system (115)Visibility & wipers (45)Body & structure (42)Suspension (31)Airbags (26)

1 of 1,312 complaints match · Suspension · crash/fire/injury only · clear filters

Aug 9, 2018SuspensionElectronic Stability Control (esc)1 injury

SUSPENSIONS ON BACK WHEELS MAKES A TAPPING SOUND AND AFFECTS THE SPRINGS OF THE BALANCE OF THE SUV, CAUSING THE TIRES TO TO WEAR OUT OR DOWN INCONSISTENTLY. POSSIBLY CAUSING TIRES OR STEERING WHEEL TO CAUSE ACCIDENT.

NHTSA ODI 11118809

Working with the data? Download all 1,312 complaints as CSV · fetched from NHTSA July 18, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2011 Ford Escape Gas verdict →