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What 773 owners told NHTSA about the 2011 Chrysler Town And Country

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (773)Crash / fire / injury (31)Electrical system (523)Fuel system (110)Engine (107)Brakes (54)Transmission & drivetrain (39)Body & structure (37)Airbags (24)Steering (21)Visibility & wipers (19)Electronic Stability Control (esc) (18)

1 of 773 complaints match · Transmission & drivetrain · crash/fire/injury only · clear filters

Jul 18, 2013Transmission & drivetrain1 injury

THIS ACCIDENT HAPPENED TO MY WIFE ON DRIVEWAY WHEN THE VAN WAS PARKED. MY WIFE WAS ABOUT TO LEAVE FOR SHOPPING WHEN SHE REALIZED SHE FORGOT SOMETHING IN THE HOUSE SHE DECIDED TO GO BACK IN THE HOUSE(ENGINE WAS RUNNING) AND MY 14 YEAR OLD WAS SITTING IN THE VAN, SHE GOT OUT OF THE VAN WENT FROM THE BACK OF VAN INTO THE GARAGE, AS MY WIFE WAS ENTERING GARAGE SHE NOTICED VAN HAS STARTED TO ROLL BACK AS MY SON WAS INSIDE THE VAN SHE IMMEDIATELY RAN TO PULL HIM OUT OR STOP THE VAN, AS SHE WAS MOVING WITH VAN TRYING TO PULL MY SON OUT SHE FELL AND GOT DRAGGED BY THE VAN ENTIRE LENGTH OF THE DRIVEWAY, LUCKILY MY SON HELD HER HAND OTHERWISE VAN WOULD HAVE ROLLED OVER HER. SHE IS 100% SURE THAT SHE PUT IT IN THE PARK BECAUSE SHE WALKED AROUND FROM BACK OF THE VAN TO GET INTO GARAGE, IF THE VAN WAS IN N OR R SHE WOULDN'T HAVE BEEN ABLE TO WALK FROM BEHIND AND WOULD HAVE NOTICED IT IMMEDIATELY. AS A RESULT OF THIS ACCIDENT SHE HAS MULTIPLE FRACTURES IN THE LOWER BACK, FRACTURED RIBS AND ACETABULUM. *TR

NHTSA ODI 10525560

Working with the data? Download all 773 complaints as CSV · fetched from NHTSA July 27, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2011 Chrysler Town And Country verdict →