What 773 owners told NHTSA about the 2011 Chrysler Town And Country

Van was sitting in driveaway in front of my house. We noticed smoke coming from rear of the vehicle and then saw flames. Contacted 911. Fire department arrived to put out the fire. They said something appeared to have shorted or exploded inside the driver side rear wall panel. Just below the rear window vent in the area of the 3 row speakers and cup holders. It burned down the exterior of the van near the gas cap.

NHTSA ODI 11582650

The contact owns a 2011 Chrysler Town and Country. The contact stated that the vehicle was parked at his residence in the driveway, the contact stated a friend knocked on the door and informed the contact that the vehicle was on fire. The contact stated the fire extinguished on its own. The contact stated no fire or police report was filed. The contact stated that the fire seemed to have started on the driver's side of the vehicle and in between the second and third row of seats. The contact stated that he contacted the dealer to make them aware of the failure and was advised to bring the vehicle to the repair center. The vehicle was taken to the dealer. The manufacturer representative inspected the vehicle and advised the contact that the fire was not caused due to faulty Chrysler parts. The fire origin was unknown. The manufacturer was made aware of the failure. The failure mileage was approximately 150,000. The VIN was not available.

NHTSA ODI 11551899

I WAS IN TWO ACCIDENTS AND THE AIRBAG DID NOT DEPLOY. THE ELECTRICAL FOR THE TRUNK AND WINDOWS DO NOT WORK, AND THE DOOR ELECTRICAL IS A FIRE HAZARD.

NHTSA ODI 11206587

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. WHILE STOPPED AT A TRAFFIC LIGHT, THE CONTACT'S VEHICLE ACCELERATED WITHOUT WARNING AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A BODY SHOP AND REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 57,398.

NHTSA ODI 10860579

CAR STARTED HAVING TROUBLE STARTING. TOOK IT TO THE DEALERSHIP WHERE THEY SAID IT WAS THE FUEL FILTER. COME TO FIND OUT IT IS A FAULTY TIPM. WAS ABLE TO GET IT TO CRANK AFTER NUMEROUS TRIES. LAST TIME IT CAUSED A FIRE UNDER THE HOOD AND NOW NOTHING. BEFORE THE WINDOWS WOULD JUST ROLL DOWN ON THEIR ON, LIGHTS FLASH, HORN BLOWS, DOOR OPENS.

NHTSA ODI 10822025

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 55 MPH, THE TRUNK LID OPENED INDEPENDENTLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE CONTACT WAS INFORMED THAT THE REMOTE MADE CONTACT WITH THE DOOR AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. UPDATED 1/21/16 LN THE CONSUMER STATED THE LID GOES UP AND DOWN ON ITS OWN. THE CONSUMER STATED HE WAS IN THE HEAD AND CAUSED A BUMP TO FOR ON THE CONSUMERS HEAD, WHEN THE LID CAME DOWN ON ITS OWN. UPDATED 03/30/16.*JB *TR

NHTSA ODI 10789285

THE BACKUP CAMERA WAS NOT DISPLAYING ON THE MONITOR. THE FUSE WAS BURNT OUT. WHEN THE FUSE WAS REPLACED SMOKE POURED OUT OF THE RIGHT REAR TAILLIGHT. DEALER SERVICE SAID THE SHORT IS BEING CAUSED BY CORRODED BLIND SPOT DETECTOR MODULE. THE BLIND SPOT DETECTOR MODULES HAD NOT FUNCTIONED FOR SEVERAL MONTHS.

NHTSA ODI 10722355

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE EMITTED A STRONG BURNING PLASTIC ODOR AS SMOKE EMITTED FROM THE DRIVER'S SIDE DOOR WHILE DRIVING. THE CONTACT WAS ABLE TO DISCONNECT THE ELECTRICAL WIRES FROM THE DRIVER'S SIDE DOOR PANEL TO AVOID A FIRE. THE CONTACT ALSO REPLACED THE MAIN ELECTRICAL WIRE HARNESS AND SWITCH. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 36,000.

NHTSA ODI 10523317

TRAVELING SOUTH AT SPEED OF 55 TO 60MPH HORN STARTED BLOWING WINDSHIELD WIPERS COME ON AND WINDSHIELD WASHERS COME ON I TRY TO SHUT WASHER AND WIPERS OFF WITH SWITCH THAT DID NOT STOP THEM FROM WORKING NEXT ALL THE LITTLE WARNING LIGHTS WERE ON I LOOK AT THE RPM GAUGE AND IT SAID 0 THE ENGINE HAD STOP RUNNING I COASTED TO WHERE THE SHOULDER WAS WIDE TO GET CAR OFF THE HIGHWAY I NEXT TRIED TO START ENGINE IT WOULD NOT START NEXT THING I AM HANDICAPPED AND DRIVE CAR WITH HAND CONTROLS IN MY MOTORIZE WHEELCHAIR AS I CANNOT WALK SO NEXT I UNDID THE SEATBELT AND UNLOCK MY WHEELCHAIR AND MY CARETAKER HAD GOTTEN OUT OF CAR AS I BACK WHEELCHAIR TO GET OUT OF CAR I NOTICE BLACK SMOKE COMING OUT FROM UNDER THE HOOD I ASK CARETAKER TO OPEN BACK DOOR TO DEPLOY RAMP SO I COULD GET OUT OF CAR THE BACK DOORS WOULD NOT OPEN MANUAL OR WITH THE KEY REMOTE I TURN AROUND AND FELL OUT DRIVER DOOR TO GROUND & FIVE PEOPLE CARRY ME AWAY FROM FLAMING CAR. I HAD ISSUE WITH WINDSHIELD WIPERS BEFORE TOOK TO DODGE DEALER THEY SAID I HAD COMPUTER GLITCH. I DO BELIEVE THERE WAS ISSUES WITH THIS CAR WHEN I PURCHASE IT NEW WITH ONLY 10 MILES ON IT. IT BURNED FAST AND QUICK. I'M UNABLE TO PUT IN DATE ON THIS FORM IT WAS 6/27/2012 9:30TO9:35 A.M. *TR *JS

NHTSA ODI 10471907