What 976 owners told NHTSA about the 2011 Chevrolet Malibu Eco

My power steering randomly goes out and the warning lights come on. It’s hard to diagnose, as it doesn’t show up as an error and happens randomly. The wheel locks up and with no distinguishable pattern. Once I turn off the engine and start it up again, the issue seemingly disappears and I can drive as normal. Issue started around 120k, and I’m currently at 127k. Between then and now, it’s locked up about 5-6 times. Thankfully, it hasn’t happened while around others in traffic so far. But it’s definitely concerning since it’s my daily driver. Got a diagnostic done, but nothing shows up/no error codes.

NHTSA ODI 11450531

Power steering went completely out as I'm driving down the road! It's only got around 65k miles maybe 66k,not that many miles at all for this to have happened. And they were aware of the issue as well. Now I'm out my car,I am in-between jobs at the moment,no money,and no transportation for my wife and I!! No way to go to job interviews,her very important medical appointments,and everything else!! I do not have the money to take to the shop,I don't have the knowledge either to do such a major task like that,not do I even have the space to work on it myself or anyone else for that matter.its winter time,And this car is my home,Soo now what are we supposed to do? It's unsafe to drive,and will probably just make it worse,more wear and tear on other parts by driving it the way it is now

NHTSA ODI 11448480

The contact owns a 2011 Chevrolet Malibu. The contact stated while driving approximately 35 MPH, the steering wheel became difficult to turn. The contact stated that the ESC warning light was illuminated. The vehicle was not taken to a local dealer. The manufacturer was informed of the failure and informed the contact that they were unable to assist. The failure mileage was approximately 84,000.

NHTSA ODI 11447240

The power steering in the car has went out and its incredibly hard to steer the car.

NHTSA ODI 11447072

Power steering would go in and out while driveing makeing i hard to turn wheel. 137,000 miles had to have steering column replaced $1900 just for the dealer to replace this part.

NHTSA ODI 11439416

The steering wheel just shaking and doesn’t move is hard to move. The light in the board say steering wheel problem.

NHTSA ODI 11438464

The contact owns a 2011 Chevrolet Malibu. The contact stated that while driving at various speeds, the power steering assist failed to operate as needed with the StabiliTrak warning light illuminated on the instrument panel. The contact called a dealer and was given an estimate for the repair which he declined. As the failure persisted, excessive force was needed to steer the vehicle due to the loss of power steering assist. The manufacturer was then notified of the failure and informed him that the vehicle was not under recall and that the warranty for the power steering assist had expired. The vehicle had yet to be repaired. The failure mileage was approximately 40,000

NHTSA ODI 11432764

This incident occurred in my 2011 Chevy Malibu with less than 44,000 miles on it. The ESC Service Power Steering light comes on, along with the traction light on the dash and the vehicle loses power steering. Initially (the first week or two) the problem corrected itself when the vehicle was shut off and started again. It got increasingly worse over the course of 2 weeks- then the power steering was gone. The car was very difficult to steer and almost couldn't turn. There were times when the steering wheel would suddenly jerk by itself and almost 'lock up.' Very dangerous. I learned this is "very common" in this vehicle. The service person I spoke with on the phone knew exactly what I was talking about. Research I've done shows this has been an ongoing problem with this vehicle since 2004, yet there is only a limited recall. Of course mine is not covered (with only 44K miles on it). Repairs cost me $747.54 (after $100 discount was given to me by the service people.) That is half the amount I make in a month. I found it kind of them to take on a problem that GM should be addressing.

NHTSA ODI 11419070

TL* THE CONTACT OWNS A 2011 CHEVROLET MALIBU. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS POWER STEERING ASSIST WITH THE POWER STEERING ASSIST WARNING LIGHT AND THE SERVICE ESC MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT SPOKE WITH A REPRESENTATIVE AT NORTHCUTT CHEVROLET-BUICK (3201 W. OWEN K GARRIOTT RD, ENID, OK 73703) AND WAS ADVISED TO BRING THE VEHICLE IN FOR AN INSPECTION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 14E044000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ODI 11413947

POWER STEERING IS GOING OUT AND IT TAKES EXTRA PHYSICAL EFFORT TO STEER THE VEHICLE.

NHTSA ODI 11408252

WHILE DRIVING 35 MPH ON CITY STREET, A CHIME SOUNDED AND POWER STEERING, SERVICE ESC MESSAGE CAME ON. THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. ALTHOUGH VERY HARD, I WAS ABLE TO TURN INTO A PARKING LOT. AFTER TURNING THE CAR ON/OFF FOR ABOUT 20 MIN, THE MESSAGE FINALLY WENT AWAY AND THE STEERING WORKED AGAIN. TODAY WHEN I STARTED MY CAR, THE SAME MESSAGE APPEARED.

NHTSA ODI 11397218

A CLUNKING WAS COMING FROM THE STEERING COLUMN WHILE DRIVING, WHICH ENDED UP BEING THE INTERMEDIATE STEERING SHAFT.

NHTSA ODI 11388723

THE POWER STEERING LIGHT JUST CAME ON MY CAR WHILE DRIVING DOWN THE ROAD

NHTSA ODI 11384917

WHILE DRIVING 45 MPH ON A CITY STREET, MY POWER STEERING WENT OUT, THE EVS SERVICE LIGHT, THEN TRACTION LIGHT & BACK TO NO POWER STEERING LIGHT. WAS ABLE TO MAKE HARD TURNS TO GET INTO A PARKING LOT. TURNED THE CAR OFF & ON - ALL LIGHTS WENT BACK TO NORMAL. CALLED THE DEALER WHO TOLD ME IT WAS "MY CALL" IF I WANTED TO BRING IT IN FOR SERVICE. DANGEROUS AS FAR AS I'M CONCERNED & SURPRISED THERE IS NO RECALL ON THIS ISSUE. I COULD HAVE BEEN KILLED OR KILLED SOMEBODY ELSE AT THAT SPEED.

NHTSA ODI 11384185

MY CARS STEERING WHEEL STARTED TO MAKE NOISE IN THE STEERING WHEEL THEN IT STARTED TO MOVE SLIGHTLY.VERY SLIGHTLY WHILE I WAS DRIVING. AFTER A LITTLE BIT MORE OF DRIVING THE SAME DAY. THE PROBLEM GOT WORSE AND THE STEERING WHEEL WOULD LOCK AND ONLY LOCKED ONCE WHILE I WAS DRIVING AT LOW SPEED

NHTSA ODI 11383044

DRIVING DOWN THE STREET FROM MY HOUSE, MY VEHICLE STARTED TO CHIME AND DISPLAY A MESSAGE ABOUT THE POWER STEERING BEING OFF AND ESC SERVICE LIGHT CAME ON WHILE STATIONARY AT A STOP LIGHT. I STRUGGLED TO MOVE MY CAR OVER AND OFF THE ROAD, STILL WITHOUT POWER STEERING. AFTER TURNING THE CAR OFF AND ON AGAIN, MY POWER STEERING HAD RETURNED. UPON FURTHER RESEARCH, GENERAL MOTORS HAS ALREADY RECALLED THE PREVIOUS YEARS FOR THIS PROBLEM IN JUNE OF 2014 WITH RECALL #14117. I HAVE VERY GOOD REASON TO BELIEVE THAT THIS IS THE EXACT SAME PROBLEM IN LATER MODEL YEARS AND THEY HAVE FAILED TO ADDRESS IT. THE LAST RECALL HAD TO DO WITH THE TORQUE SENSOR ASSEMBLY AND/OR THE POWER STEERING MOTOR CONTROLLER UNIT, PER THE RECALL.

NHTSA ODI 11378650

THE POWER STEERING WARNING COMES ON ALONG WITH SERVICE MESSAGE. WHEN CAR IS STARTED AND YOU ARE UNABLE TO TURN WHEEL. GLAD THIS HAPPENED IN PARK AND NOT WHILE WE WERE DRIVING IT. I READ ABOUT A RECALL FOR MALIBU FROM 2007 THRU 2012 I'M THE ORIGINAL OWNER AND NEVER HAVE RECEIVED ANY INFO FROM GM. THE DEALER SHIP SAID TODAY THAT MY VIN NUMBER WAS NOT IN THE RECALL. I CAN'T BELEIVE THAT THE STEERING STAFF SENSOR WAS A DIFFRENT PART FROM ONE VEHICLE TO ANOTHER. THE DISCRIPTION OF THE ISSUES I'M HAVING IS EXACTLY THE SAME THAT HAS BEEN DESCRIBED IN THE RECALL NOTICE. I BELEIVE GM IS IN ERROR THAT IF MY VEHICLE HAS A DIFFRENT PART # FOR THE SENSOR THAT PART IS ALSO DEFFECTIVE AND SHOULD BE IN THIS RECALL. HOPE YOU CAN HELP THANKS.

NHTSA ODI 11375639

WHILE PULLING OUT IN TRAFFIC IN TALLAHASSEE, FLORIDA, LEAVING STARBUCKS,, I LOST POWER STEERING CONTROL WITHOUT ANY WARNING OF THIS POSSIBLE ISSUE OCCURRING, ALMOST RESULTING IN CRASHING INTO THE MEDIAN.

NHTSA ODI 11375019

THIS ISN'T THE FIRST TIME I'VE ENCOUNTERED THIS EXACT ISSUE, AND HAVE HAD PREVIOUS ISSUES AFTER PURCHASING THE VEHICLE (USED) BACK IN 2013. BOTH TIMES THIS EXACT ISSUE AT HAND OCCURRED, BOTH HAPPENED WHILE DRIVING. FIRST TIME, I WAS DRIVING IN A SHARP CURVE WITH MY CHILDREN IN THE BACK SEAT. THIS LAST TIME I WAS DRIVING ON THE HIGHWAY. LUCKILY NOTHING WAS HIT IN EITHER CASES, HOWEVER THIS PAST TIME I PULLED MUSCLES IN MY BACK STRAINING SO HARD TO TRY AND STEER THE VEHICLE TO GET AT LEAST VERY MINIMUM OFF THE ROAD AND ONTO A SIDE STREET AND TO SAFETY. AS BOTH TIMES I WERE DRIVING THE ESC LIGHT CAME ON, AND POWER STEERING LIGHT CAME ON. RESULTING IN ME NOT BEING ABLE TO BRAKE, OR STEER - THE ONLY STEERING I WERE ABLE TO DO WAS VERY STRAINED (AS PREVIOUSLY STATED), I HAD TO PUT FORTH EXTREME EFFORTS TO GET IT TO BARELY TURN. THE STEERING WHEEL ACTED AS IF IT WERE LOCKED. THIS NEEDS TO BE ADDRESSED, AND COVERED UNDER A RECALL AS I'VE READ/HEARD A MULTITUDE OF THE SAME ISSUES THAT ARE ALL COMMON WITH THIS EXACT YEAR, MODEL/CAR. AND FOR THIS BE SUCH A DANGER, IT NEEDS TO BE CORRECTED BEFORE IT COSTS SOMEONE THEIR LIFE. I'M TERRIFIED TO THINK WHAT IF EVERYONE AROUND ME WEREN'T PAYING ATTENTION WHEN BOTH EVENTS TOOK PLACE, IT COULD'VE RESULTED IN MY LIFE. MY SPOUSE BEING SINGLE RAISING OUR PRECIOUS 4 CHILDREN. HOW CHEVY/GM CAN LIVE KNOWING THESE ISSUES HAPPEN AND NOT ADDRESS IT IS HORRIBLE, KNOWING VERY WELL IT COULD RESULT IN A LIFE I'D NOT MORE BEING LOST. THE ONLY WAY I COULD GET THE LIGHTS TO TURN OFF AND ME TO BE ABLE TO DRIVE, I HAD TO SHUT THE CAR OFF, WAIT, AND TURN IT ON IN ORDER TO CONTINUE MY DRIVE TO WORK. I'M TERRIFIED TO DRIVE THIS DEATH TRAP OF A CAR, ESPECIALLY KNOWING THESE ISSUES COULD HAPPEN AT ANY TIME, WITHOUT WARNING OR REASON. THIS NEEDS TO BE FIXED. OTHERWISE THIS IS A LAWSUIT JUST WAITING TO HAPPEN.

NHTSA ODI 11364680

WHILE DRIVING MY 2011 CHEVROLET MALIBU LTZ, I EXPERIENCED BRAKE FAILURE. THIS FAILURE WAS ONLY TEMPORARY; WHILE DRIVING APPROACHING A STOP LIGHT, I WENT THE APPLY THE BRAKES AND THE PEDAL HAD ALMOST NO PRESSURE. IT ALMOST WENT THE THE FLOOR BEFORE I BEGAN PUMPING THE BRAKES. UNFORTUNATELY THIS DID NOT WORK, WHICH LED TO MY CAR REAR ENDING THE VEHICLE IN FRONT OF ME. AFTER BRINGING THE VEHICLE TO A STOP, I MADE MY BEST ATTEMPT TO INSPECT THE BRAKES AND BRAKE FLUID, AND NOTICED ALMOST NOTHING. THE ONLY THING I HAD NOTICED WAS SLIGHT LOW BRAKE FLUID. AFTER FURTHER RESEARCH, I READ A FEW COMPLAINTS RELATED TO BOTH ELECTRONIC POWER STEERING RACK ISSUES, AND BRAKE FAILURE. BOTH OF THESE WHICH I EXPERIENCED. ALL OF WHICH HAPPENED AT SPEEDS BELOW 40 MPH ON A CITY STREET

NHTSA ODI 11363307

IT HAVE THE AIR BAG LIGHT ON IN THE DASH SAY SERVICE AIR BAGS AND WITH THE STEERING WHEEL WHEN YOU DRIVE IT LIKE IT WON'T TO LOCK UP

NHTSA ODI 11352679

I GOT THE ELECTRIC POWER STEERING ASSIST (EPS) LIGHT SEVERAL TIMES. AS A RESULT, I WAN'T ABLE TO STEER THE WHEELS. I CALLED GM AND THEY SAID IT'S NOT SUBJECT TO A RECALL. BUT THEY WOULD FIX THE PROBLEM IF IT HAPPENS WITHIN 10 YEARS OR 150,000 MILES ON THE CAR. BUT SINCE THAT 10 YEARS JUST PASSED IN JUNE 2020 FOR MY CAR, I HAVE TO PAY OUT OF MY POCKET, THEY SAID. THEN I ASKED WHY I DIDN'T GET A NOTIFICATION ABOUT THE 10 YEARS/150,000 MILES COVERAGE. THEY SAID IT'S BECAUSE I'M NOT THE ORIGINAL OWNER. UNLIKE RECALLS, THEY SAID ONLY ORIGINAL OWNERS GOT THE NOTIFICATION (I BOUGHT THIS CAR SECOND HAND). I THINK THIS DOESN'T MAKE SENSE. NOT BEING ABLE TO STEER WHEELS DUE TO THE MECHANICAL DEFECT IS A CRITICAL SAFETY ISSUE. BUT IT'S NOT SUBJECT TO OPEN RECALLS YET. AND GM SETS AN ARTITRARY QUALIFICATIONS FOR FREE SERVICE AND DECLINES WARRANTY FOR CARS BEYOND THEM. I THINK NHTSA SHOULD ORDER OPEN RECALLS FOR THIS POWER STEERING PROBLEM SO THAT ALL VEHICLES SHOULD BE SERVICED REGARDLESS OF YEAR AND MILEAGE.

NHTSA ODI 11342941

SINCE I PURCHASED MY VEHICLE BACK IN 2015 (USED) I HAVE HAD ONGOING STEERING ISSUES. THE STEERING FEELS MUCH LOOSER THAN MOST VEHICLES. IT HAS ALMOST TAKEN ME OFF OF THE ROAD SEVERAL TIMES. I HAVE HAD MECHANICS LOOK AT THE CAR AND THEY HAVE ALL SUGGEST I TAKE IT INTO CHEVY FOR DIAGNOSTICS SINCE IT IS ELECTRICAL STEERING. THERE IS A RECALL FOR THE STEERING ON THIS EXACT YEAR, MAKE AND MODEL, THOUGH IT SAYS MY VIN WAS NOT AFFECTED. IT IS A HUGE CONCERN FOR MYSELF TO HAVE THIS STEERING CORRECTED AS I HAVE A TODDLER IN MY BACK SEAT. WHEN ROADS ARE WET, UNEVEN PAVEMENT, OR THE WEATHER WINDY.. MY CAR PULLS OFF THE ROAD DRASTICALLY I HAVE TO GRIP MY STEERING WHEEL SO HARD TO THE POINT MY HANDS TURN RED FROM GRABBING SO TIGHTLY IN ORDER TO MAINTAIN SOMEWHAT CONTROL OF THIS VEHICLE.. WITH THIS YEAR. MAKE AND MODEL HAVING STEERING RECALLS, I REQUEST CHEVY HONORS MY REQUEST TO HAVE MY VEHICLE INSPECTED BY A LICENSED CHEVY DEALER TO DETERMINE WHAT THE ISSUE IS. THIS HAS BEEN AN ISSUE SINCE PURCHASING THE VEHICLE AND I FIND IT UNLIKELY THAT I HAVE THE SAME EXACT ISSUES AS THE RECALL THOUGH A COMPLETELY DIFFERENT ISSUE. I AM AFRAID THIS WILL CAUSE ME TO LOSE CONTROL OF MY CAR AND WRECK. HIGHER SPEEDS (FOR EXAMPLE ON THE FREEWAY) MAKE THE STEERING ALMOST UNMANAGEABLE AND DIFFICULT TO CONTROL. I HAVE SPOKE TO NUMEROUS CHEVY MALIBU OWNERS WHO HAVE HAD THIS EXACT ISSUE WITH THEIR RECALLS. I HAVE REACHED OUT TO CHEVROLET DIRECTLY TO EXPRESS MY CONCERNS AND IT WAS DISREGARDED, THEY SAID MY VIN WAS NOT EFFECTED SO IT COULDN'T BE THE ISSUE.*DT CONSUMER HAD THE PARTS REPLACED ON 6/19 AGAIN ON 6/29 BUT VEHICLE IS STILL UNSAFE TO DRIVE AND PROBLEM IS RECURRING.*JB

NHTSA ODI 11326018

STEERING WHEEL SHAKES WHEN VEHICLE IS IDLING. ONLINE RESEARCH MENTIONS A TSB 15356.61722 AND RECALLS FOR EARLIER MODEL YEARS. WHY WAS I NOT NOTIFIED OF THIS BACK IN 2015? *TR

NHTSA ODI 11324055

TL* THE CONTACT OWNS A 2011 CHEVROLET MALIBU. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE STEERING WHEEL CEASED AND BECAME DIFFICULT TO TURN. THE POWER STEERING WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT HE ALMOST CRASHED INTO TWO VEHICLES AND BARELY COASTED TO THE SIDE OF THE ROAD. THE CONTACT POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED BUT THE FAILURE RECURRED. THE VEHICLE WAS LEFT AT THE SIDE OF THE ROAD FOR TWO DAYS AND LATER WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED WITH THE CODE C0545 WHICH WAS A STEERING WHEEL TORQUE SENSOR MALFUNCTION, WHICH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALLS ASSOCIATED WITH THE VIN. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

NHTSA ODI 11315896