What 976 owners told NHTSA about the 2011 Chevrolet Malibu Eco

Hi my name Is [XXX] . JD Byrider financed me this car knowing that it had open recalls putting me and my family's lives in danger. The car has had electrical problems since Ive had it. Every other day different lights appear on the dashboard Service Airbags ,Service ABS and traction ESC off are some of the few. The car has been to their service department 14 times since Ive owned it each time they said its fixed then its right back in their shop again. I have one daughter with sickle cell disease and one with autism. My kids are afraid to ride in the car and Im afraid to drive it. Last Monday while bringing my kids to school every light on the dash board came on then the car shut down on me on the highway. If the car behind me wouldnt have swerved around me and the one behind it didnt jam their brakes my kids and i would have been seriously hurt or possibly killed. I got the car pulled to byrider they claim it was the alternator said it was fixed but soon as i started the car those same lights were on again. So i brought it back and the guy told me that was another problem and i would have to make another appointment. I cant keep putting myself and my kids in danger. I am returning Byrider their vehicle today. Please help us. Byrider cant keep taking advantage of poor people like myself. I am surrendering that car today. Please do not let them put that car back on the road. Someone is going to be seriously injured or killed. My name is [XXX] and my phone number is [XXX] . Thank you INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11736721

Steering locks while driving

NHTSA ODI 11648907

On [XXX] around 1pm me and my mom were in a bad accident we were driving on [XXX] through Columbus Ohio to go down to Kentucky we were at least 50 feet from the truck that was pulling a camper when all of sudden the camper had no brake lights and was not moving my mom pushed the brake all the way to the floor you could feel the car trying to stop but it wasn’t stopping we were only going 25 and should have been able to stop . But we didn’t by till we were in the camper bumper driver side airbag went off but mine in the passenger seat didn’t forcing my head to fly forward then back my seat belt locked to hard I felt I couldn’t breath and I had just had my appendix removed two days before the accident I was screaming in pain I was later on took to the hospital to make sure I was not bleeding on the inside I now sit in my bed feeling hopeless in so much pain . Since I was been laying in bed I Kelly blue booked our 2011 Chevy Malibu to see what I could possibly get from it but then found out there was not one but three recalls Airbag, brakes, and seat belts but I was never notified i did some more digging and found out these are all new my question is why was I never notified about this we have had this car five years and I found all these recalls going all the back to 2020 and we have had it since 2021. I blame Chevy for my car accident they failed to tell me something major was wrong with my brakes and airbag. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11609321

Air bag, supplemental restraint system failure caused by a faulty electrical connector under the driver's seat. GM is aware of this issue and may have issued a TSB. A recall and repair at GM's expense would be a better way to address this issue as some people might not be willing or able to pay for the one hundred plus dollars repair cost and continue to drive the car with repairing the supplemental restraint system.

NHTSA ODI 11511336

Airbag light and ESC power steering light on at the same time. Service ESC on and of on the screen and after awhile the steering wheel locked and I lost control of my direction while I am turning left on a traffic light. I end up in a ditch. I took it to Chevy service dealership and they find out a diffect on steering torque sensor shaft and they recommend me to replace it. They ask me $1024.00 for labor and part.

NHTSA ODI 11454714

The contact owns a 2011 Chevrolet Malibu. The contact stated that the "Service Air Bag" warning light was illuminated. The dealer was made aware of the failure but informed the contact that the VIN was not included in a recall. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 125,000.

NHTSA ODI 11435771

Headlights keep going out and service airbag light keep coming on

NHTSA ODI 11433524

The contact owns a 2011 Chevrolet Malibu. The contact stated while driving 30 mph, the air bag warning light was illuminated. The contact also stated that later in 2020, the electronic stability control (ESC) and low traction warning lights were illuminated. The contact took the vehicle to an independent mechanic, where she was informed that both front rotating assemblies needed to be replaced. The vehicle was repaired but the failure persisted. The vehicle was not diagnosed or repaired. A dealer was not contacted. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 19V019000 (Air Bags) and 14V252000 (Electrical System, Exterior Lighting, Vehicle Speed Control, Electronic Stability Control) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 88,000.

NHTSA ODI 11429256

AIR BAG SERVICE LIGHT REMAINS ON AND WILL NOT RESET!! STARTED AFTER 1525 MILES ON CAR. CAR WAS UNDRIVEN FOR 5 YEARS. DEALER SAYS NOT WARRANTY PROBLEM!!!!

NHTSA ODI 11418203

MY CAR SUSPENSION SYSTEM IS BUMPY AND SHAKES VERY BAD WHEN I AM DRIVING IT IN THE CITY STREETS AND BRAKE IS POOR DOES NOT HAVE A LIGHT BRAKE TO STEP EASY FOR A SLOW STOP I AM HAVING A PROBLEM DRIVING MY CAR ITS NOT SMOOTH RIDE I AM AFRAID OF MY CAR ITS GOING TO GIVE ME A PROBLEM.

NHTSA ODI 11402799

AIR BAG LIGHT JUST KEEPS POPPING ON AND OFF. I SEE THERE IS A RECALL, BUT NOT FOR MY VIN

NHTSA ODI 11390125

I BOUGHT MY FIRST CAR FROM A SMALL DEALERSHIP AND WITHIN THE LAST 35 DAYS THE ALTERNATOR, BATTERY, SHOCKS, FUEL PUMP AND NOW THE ENGINE LIGHT IS ON....WHEN YOU ARE DRIVING IT SEEMS LIKE THE CAR DON'T WANT TO GO INTO GEAR. AND WHEN IT FINALLY GOES INTO GEAR IT JERKS YOU. ALSO THE ELECTRICAL AND TEMPERATURE GAGE, THE LIGHTS ON DASH BOARD GO IN AND OUT YOU CAN HEAR A FAINT NOISE COMING FROM THE DOME LIGHT. TEMPERATURE GAGE STAYED AT COLD WHEN DRIVING THE VEHICLE AROUND. TOOK CAR FOR A RIDE THE NEXT DAY AND RIGHT AWAY WHEN DRIVING IT WENT ABOUT A QUARTER ABOVE COLD???

NHTSA ODI 11361324

IT HAVE THE AIR BAG LIGHT ON IN THE DASH SAY SERVICE AIR BAGS AND WITH THE STEERING WHEEL WHEN YOU DRIVE IT LIKE IT WON'T TO LOCK UP

NHTSA ODI 11352679

THE ESC LIGHTS, TRACTION CONTROL LIGHTS AND ABS LIGHTS ARE ON. TOOK IT TO THE DEALERSHIP IN JANUARY AND THEY 'FIXED' IT BY REPLACING THE HUB ASSEMBLY. WORKED OK FOR A MONTH. LIGHTS ARE BACK ON AS WELL AS RANDOMLY WHILE DRIVING THE SPEEDOMETER, GAS GAUGE, TEMP GAUGE, AND RPM'S WILL DROP TO 0 THEN BACK TO NORMAL AND THIS WILL CONTINUE FOR THE A WHOLE TRIP. THEN THE NEXT DAY OR FEW DAYS IT WILL BE FINE THEN DO IT AGAIN. ALL THE LIGHTS ARE ON CONTINUOUSLY.

NHTSA ODI 11319942

SERVICE AIR BAG LIGHT KEEPS DISPLAYING NO ACCIDENTS OR DAMAGE AT ALL

NHTSA ODI 11317884

INTERMITTENTLY THE SERVICE AIRBAG WARNING COMES UP AND AT OTHER TIMES IT IS NOT ON. HAVE BEEN TOLD IT COULD BE LINKED TO DRIVERS SIDE SEAT BELT. THE CLIP HAS BEEN CHANGED AND STILL DOES IT.

NHTSA ODI 11315913

AIR BAG LIGHT CONSTANTLY COMING ON. IN ALL STATE. IN MOTION AND STANDING STILL. .

NHTSA ODI 11301607

WHEN THE CAR IN MOTION. THE STEERING MAKES A LOUD NOISE WHEN TURNING THE WHEEL. AND THE AIR BAG INDICATOR JUST POPPED ON. STATING SERVICE THE VEHICLE.

NHTSA ODI 11299399

WHEN I FIRST PURCHASED THE VEHICLE THE ENGINE LIGHT WOULD CONSTANTLY COME ON AND GO OFF BUT NOW THE ENGINE LIGHT IS ALWAYS ON. I JUST RECENTLY STARTED HAVING ISSUES WITH THE AIRBAGS ON THE PASSENGER SIDE NOT BEING ENGAGED AND THE ENGINE ESC COMES ON WHENEVER IT PLEASES, EVEN WHEN THE WEATHER IS GOOD OUTSIDE. LAST WEEKEND, MY BATTERY DIED FOR THE FIRST TIME, I'M JUST GLAD THAT I HAD SOMEONE TO JUMP ME OFF. MY PRIMARY CONCERN IS MY HEADLIGHTS. I HAVE GOTTEN PULLED OVER BY THE POLICE 3 TIMES DUE TO MY INTERMITTENT HEADLIGHTS. THE FIRST TIME MY RIGHT SIDE HEADLIGHT WENT OUT, A OFFICER PULLED ME OVER AND INFORMED ME OF THE ISSUE, SO I GOT IT FIXED THE VERY NEXT DAY. A WEEK GOES BY AND I GET PULLED OVER AGAIN AND THE OFFICER INFORMED ME BUT THIS TIME I INFORMED THE OFFICER THAT I JUST CHANGED THE BULB A WEEK AGO AND HE MENTIONED THAT IT COULD BE THE WIRING. AFTER THE OFFICER LEFT, I GOT OUT MY CAR AND HIT THE HEADLIGHT WITH MY FIST AND IT CAME BACK ON JUST TO GO BACK OUT THE NEXT DAY. I WENT TO MY LOCAL MECHANIC AND HE CHANGED THE LIGHT BULB SOCKET. THAT ONLY LASTED 3 OR 4 WEEKS AND NOW I LITERALLY HAVE TO RIDE WITH MY HEADLIGHTS ON BRIGHT OR CAN'T BE OUT AT NIGHT. AFTER GOING TO MULTIPLE AUTO SHOPS, THEY ALL SAYS THAT IT'S THE WIRING, WHICH I ALREADY KNEW BECAUSE THE GAGES ON MY DASHBOARD LIGHTS UP LIKE CHRISTMAS LIGHTS EVERY OTHER DAY.

NHTSA ODI 11289769

AIR BAG LIGHT STAYED ON ALL THE TIME WHILE DRIVING. PROVIDE FORM TO SEND TO GENERAL MOTORS TO REFUND ME THE $700 PLUS DOLLARS OUT OF POCKET TO FIX THE PROBLEM.

NHTSA ODI 11280531

MY POWER STEERING KEEPS GOING IN AND OUT WHILE I'M DRIVING. THE SERVICE ESC LIGHT APPEARS AND THEN WILL TURN OFF WHEN I TURN MY CAR OFF

NHTSA ODI 11279517

THESE ARE RECALLS THAT I WAS NEVER MADE AWARE OF AND HAVE NOT BEEN REPAIRED.

NHTSA ODI 11278274

TIRES GO FLAT REALLY FAST. THE ELECTRICAL SYSTEM IS NOT READY MY TIRES NO MORE AND DON'T SHOW IF THERE'S AN ISSUE INCLUDING AIRBAGS. THE LIGHT WAS ON FOR A MONTH AND WEN TAWAU I GOT HIS IN THE FRONT OF MY CAR AND MY AIRBAGS DIDN'T NOT DEPLOY.

NHTSA ODI 11277748

I HAVE HAD 2 FRONT END COLLISION WITH WILD HOGS THE SECOND WAS REAL BAD. THE ENTIRE FRONT END ON THE PASSENGER SIDE INCLUDING THE DOOR HAD TO BE REPLACED. THE AIRBAG NEVER EXPLODED NEITHER TIME. WHEN I PURCHASE THE VEHICLE IN 2012 OR 13 THE AIR BAG LIGHT WOULD COME ON BUT GO OF FOR AWHILE. I COMPLAINED ABOUT IT TO THE DEALER BUT THEY WOULD ALWAYS SAY NOTHING IS WRONG WITH IT.

NHTSA ODI 11257643

TL* THE CONTACT OWNS A 2011 CHEVROLET MALIBU. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO DICK GENTHE CHEVROLET (866-874-7380, LOCATED AT 15600 EUREKA RD, SOUTHGATE, MI 48195) AND THE CONTACT WAS ASKED IF SHE WANTED THE VEHICLE REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V269000 (SEAT BELTS). THE CONTACT APPROVED THE RECALL REPAIRS. SIX DAYS LATER, THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT READY AND SHE WAS NOT ALLOWED TO SEE OR RETRIEVE THE VEHICLE. THE CONTACT WAS CALLED TWO HOURS LATER TO PICK UP THE VEHICLE. WHEN THE VEHICLE WAS STARTED, THE AIR BAG INDICATOR ILLUMINATED. THE TECHNICIAN INFORMED THE CONTACT THAT THE FAILURE MADE THE VEHICLE UNSAFE TO DRIVE AND IT NEEDED TO BE DIAGNOSED. THE CONTACT STATED THAT THERE WAS NO AIR BAG FAILURE WITH THE VEHICLE PRIOR TO THE REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED A $250 DISCOUNT TOWARDS THE REPAIRS ("TAKE OR LEAVE IT"). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 89,865. PARTS DISTRIBUTION DISCONNECT. *AS *TR

NHTSA ODI 11219813