Mar 12, 2015Engine & coolingFuel system1 injury
I'VE HAD NUMEROUS OF MANIACAL ISSUES WITH THE CHEVROLET CRUZE 2011. THE MOST SERIOUS AND DEADLIEST IS THE COOLANT SYSTEM ISSUES THE CHEVROLET CRUZE 2011 HAS. I WAS EXPERIENCING A COUGH ALONG WITH MIGRAINES ONCE ENGAGING THE AIR-CONDITION NUBS FROM HEAT TO AC AND SOME SLEEPING CONDITION WHERE I'D FIND MYSELF SPEAKING WHILE ASLEEP MOMENTARILY AWAKING. I'D WIND MY WINDOWS DOWN WHILE DRIVING AND I'D SEE THAT THE MIGRAINES, COUGHING ALONG WITH SLEEPING EXPERIENCES WOULD STOP. I VISITED MY CHEVROLET CRUZE 2011 DEALERSHIP AND EXPLAINED THE ODOR THAT WAS COMING FROM MY AIR COOLING SYSTEM. THEY CLEANED MY AIR COOLING SYSTEM AND REPLACED MY CABIN FILTER FEELING THAT THIS MAINTENANCE SOLVED THE ISSUES I WAS HAVING I FELT I COULD USE THE COOLING SYSTEM WITH NO PROBLEM. I WAS WRONG. THE MIGRAINES RETURN ALONG WITH THE COUGHING AND THE ODOR WHEN ADJUSTING THE COOLING SYSTEM NUBS. I CALLED THE DEALERSHIP TO EXPLAIN THE ONGOING MANIACAL PROBLEM. AFTER A WEEK OF HAVING MY WINDOWS DOWN MY CAR RAN HOT AND COME TO MY DISMAY IT WAS OUT OF COOLANT. I RECEIVED A LETTER FROM CHEVROLET RECALL DEPARTMENT THAT THE VEHICLE HAS A COOLANT SYSTEM ISSUE WERE COOLANT LEAKS AND THAT WAS THE ODOR. THE COOLANT WAS LEAKING ONTO THE MOTOR AND BURNING OFF RETURNING THE ODOR INTO THE CAB OF THE CAR. I HAD IT TESTED FOR REPAIRS AND HAD A WATER PUMP REPAIRED FOR THE VEHICLE, THIS DID NOT STOP THE PROBLEM, THE HOSE FROM THE MOTOR AND COOLANT RESERVOIR WAS REPLACED, DID NOT FIX THE PROBLEM AND THE LEAKING OF COOLANT CONTINUES. THE RECALL STATED THAT THE ONLY MAINTENANCE FOR THIS PROBLEM IS REFILLING THE RESERVOIR WITH COOLANT INTL THE PROBLEM IS FOUND AND FIXED. THAT MEANS I'LL HAVE EXPERIENCE EACH CONDITION I MENTION ABOVE WHICH HAS WORSENED. NOW IT'S CLOSE RELATED TO SEIZURE LIKE ENCOUNTERS SEE OBJECTS MOVE, FEEL WEAK, BLURRED VISION AND BODY JERKS. I'VE ASKED FOR A RENTAL INTL THE PROBLEM IS FOUND. *TR
NHTSA ODI 10693944
Apr 24, 2012Engine & coolingFire
TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT SMOKE EMITTED FROM UNDER THE HOOD WHILE DRIVING 30 MPH. THE CONTACT DROVE THE VEHICLE HOME AND NOTICED THAT THE SMOKE WAS COMING FROM THE ENGINE. THE VEHICLE WAS THEN TOWED TO THE DEALER FOR A DIAGNOSTIC TEST, BUT HE HAD YET TO RECEIVE THE DIAGNOSIS. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE AND CURRENT MILEAGES WERE 116,700.
NHTSA ODI 10456338
Apr 10, 2012Engine & coolingElectrical systemFire
THE 2011 CHEVY CRUZE WAS DRIVEN BY OUR DAUGHTER, SHE WAS DRIVING 35 MPH, WHEN SHE NOTICED SMOKE COMING OUT OF THE HOOD. SHE PULLED OVER AND IN A MATTER OF MINUTES THE CAR WAS IN FLAMES. *TR
NHTSA ODI 10454786
Mar 6, 2012Engine & coolingFuel systemFire
WHILE DRIVING A 2011 CRUZE ECO WITH APPROXIMATELY 11,000 MILES THE CAR CAUGHT FIRE. THE CAR WAS LAST SERVICED BY THE DEAL APPROXIMATELY 4,000 MILES AGO (3 MONTHS). THE CAR WAS 30 MILES INTO A 43 MILE TRIP WHEN IT CAUGHT FIRE, AND PRIOR TO THE INCIDENT THERE WERE NO WARNING SIGNS OF ANY PROBLEMS WITH THE VEHICLE. THE ONLY INDICATION OF A PROBLEM WAS SLIGHT SMOKE COMING FROM THE ENGINE BAY, AND THEN AS SOON AS THE CAR WAS STOPPED A FLAME CAME OUT BETWEEN THE HOOD AND THE COWL AREA. THE CAR WAS TOTALLY ENGULFED WITHIN 5 MINUTES OF STOPPING, AND IT WAS ONLY AFTER THE FIRST SIGN OF FIRE WAS VISIBLE THAT THE WARNING LIGHT ON THE DASH BOAR ILLUMINATED. THE CAR IS A TOTAL LOSS, AND CHEVROLET HAS STATED THEY WILL HAVE SOMEONE CONTACT ME IN 7 TO 10 DAYS TO DISCUSS THE INCIDENT. FROM RESEARCH ONLINE IT APPEARS THIS IS NOT AN ISOLATED INCIDENT, AND I AM CONCERNED AS I WAS NEVER WARNED VIA A TECHNICAL BULLETIN OR RECALL OF ANY POTENTIAL ISSUE WITH THIS VEHICLE. CHEVROLET HAS NOT SEEMED TO BE VERY CONCERNED OVER THIS ISSUE THUS FAR, BUT I AM PUSHING FOR ACTION FROM CHEVROLET. *TR
NHTSA ODI 10450556
Feb 5, 2012Engine & coolingFire
I JUST GOT OIL CHANGE A WEEK BEFORE THIS HAPPENED THROUGH THE DEALER. AT NORTHSHORE CHEVROLET IN SMITHTOWN NY. MY SON WAS WAITING AT TRAFFIC LIGHT AT INTERSECTION OF POND PATH AND NICOLLS ROAD IN SETUKET NY. WHEN A WOMAN IN NEXT LANE WAS YELLING YOUR.CARS IS ON FIRE. JUST AS HE WAS EXITING CAR HE SAW A FLAME POP OUT FROM THE ENGINE COMPARTMENT. IN 2 MINS THE CAR WAS FULLY ENGULFED AND FLAMES WERE AT 15FT HIGH. MY CAR IS FULLY STOCK NO AFTERMARKET ITEMS INSTALLED. DEALER MAINTAINED. UPON SOME RESEARCH I AM NOT ALONE WITH THIS PROBLEM. GM NEEDS TO FINDOUT AND CORRECT THIS PROBLEM BEFORE SOMEONE GET SERIOUSLY HURT. THE CHEVY CRUZE IS A GREAT CAR THAT WE LOVED DRIVING AND OWNING. *TR
NHTSA ODI 10446718