What 108 owners told NHTSA about the 2011 Cadillac Cts-v

TL* THE CONTACT OWNS A 2011 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 5 MPH AND MAKING A RIGHT TURN, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE VEHICLE. ON ANOTHER OCCASION, WHILE DRIVING 15 MPH, THE SPEEDOMETER DISPLAYED 65 MPH. IN ADDITION, WHILE ATTEMPTING TO MAKE A U-TURN, THE VEHICLE FAILED TO ACCELERATE AND ROLLED AWAY. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN REPLACED THE REAR DRIVE SHAFT CENTER JOINT BOLT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.

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HAD JUST ACCELERATED AFTER STOPPING AT RED LIGHT, REACHING APPROX 25MPH WHEN WE HEARD A VERY LOUD GRATING METAL GRINDING SOUND. ALARMED WE IMMEDIATELY STARTED TO PULL OVER WHEN THE SIDE AIRBAGS DEPLOYED. WE WERE ABLE TO GET OUT OF THE FLOW OF TRAFFIC AND ONTO THE SIDE OF THE ROAD. WE WERE DAZED TRYING TO MAKE SENSE OF WHAT HAD HAPPENED. MY HUSBAND WAS THE DRIVER AND HAD RECEIVED A LARGE CUT ON HIS LEFT FOREARM . WE HAD OWNED THIS CTS FOR 10 WEEKS AND HAD NOT AS YET SIGNED UP FOR ONSTAR . WHILE TRYING TO STOP HIS BLEEDING I REALIZED THAT THE BLOW FROM THE AIRBAGS HAD KNOCKED MY GLASSES OFF AND I COULDN'T FIND MY CELL PHONE, I PUSHED THE ONSTAR BUTTON AND GAVE THEM OUR INFORMATION AND THEY COULD NOT HAVE BEEN MORE HELPFUL. AFTER ESTABLISHING THAT WE WERE ON THE SIDE OF THE ROAD AND OUT OF IMMEDIATE DANGER THEY ARRANGED FOR A TOW TRUCK TO TAKE US TO MEDVED CADILLAC. AS THIS WAS A SAT. WE WERE NOT ABLE TO SPEAK WITH THE REPAIR DEPT. UNTIL MON.WE WERE TOLD THAT GM HAD TO GIVE APPROVAL TO REPAIR THE VEHICLE. EIGHTEEN DAYS LATER 6/26 WE PICKED UP THE CAR AND WERE TOLD THAT THE ENTIRE CAR AND ALL SYSTEMS HAD BEEN CHECKED AND THAT IT WAS SAFE. FOUR DAYS LATER 6/30 I WAS DRIVING HOME AND HEARD A CLACKING NOISE. I STOPPED AND LOOKED AT MY TIRES THINKING I HAD A FLAT. PROCEEDED THE FEW BLOCKS TO GET HOME REALLY AFRAID TO GET BACK IN THIS CAR. WE WERE GOING TO TAKE IT BACK TO MEDVED BUT DROVE A FEW BLOCKS FROM HOME AND STOPPED AT A LIGHT. TURNED THE CORNER HEARD A LOUD METAL CLUNK, FELT IT ON THE FLOORBOARD AS WELL. HAD NO ACCELERATION TO SPEAK OF. I TURNED ON THE FLASHERS AND TRIED TO GET OUT OF TRAFFIC. WAS ABLE TO COAST HOME AND CALL ONSTAR. SPOKE TO A GM REP AT THAT TIME AND HE SAID TO HAVE IT TOWED BACK TO MEDVED.THE NEXT DAY 7/2 WE WERE TOLD THAT THE DRIVE SHAFT BOLTS HAD BEEN SHEARED OFF BUT IT WAS REPAIRED. I REFUSED THE CAR. *TR

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S10 APPROPRIATE HANDLING- LETTER TO THE SECRETARY FROM CONSTITUENTS RE COPY OF LETTER TO MARY BARRA, CHAIRMAN AND CHIEF EXECUTIVE OFFICER (CEO), GENERAL MOTORS EXPRESSING DISSATISFACTION WITH AFTER SERVICE CARE. *SMD THE CONSUMER STATED THERE WAS A LOUD TICKING NOISE COMING FROM THE VEHICLE, WHEN IT WAS STARTED. THE DEALER INSPECTED THE VEHICLE, AND ASSURED THE CONSUMER THE VEHICLE WAS DEPENDABLE. ON MAY 27, 2014 THE CONSUMER FELT A MILD VIBRATION THROUGH THE STEERING WHEEL. THE DEALER STATED THE BALANCE WAS OFF, BUT EVERYTHING WAS FINE. ON JUNE 15, 2014, WHILE DRIVING, THE CONSUMER HEARD A LOUD BANG, THEN A ROUGH TICKING SOUND AND FELT A SHUDDER THROUGH THE STEERING WHEEL. HE GENTLY BRAKED AND PULLED OVER TO THE SHOULDER, INSPECTED THE VEHICLE, BUT FOUND NOTHING WRONG. AFTER THE VEHICLE WAS INSPECTED AGAIN, AND BEING TOLD THERE WAS NOTHING WRONG. HE CONTINUED TO EXPERIENCE A VIBRATION THROUGH THE STEERING WHEEL, AND THE THUMPING BECAME MORE PRONOUNCED. ALSO, THE VEHICLE LURCHED AND A LOUD BANG AND HEAVY VIBRATION, WAS FLT THROUGHOUT THE CAR. THE CONSUMER HAD THE VEHICLE TOWED TO THE DEALER. THE CONSUMER EXPLAINED TO THE DEALER ABOUT THE VIBRATION TEAR IN THE CLOTH SHIELD HE DISCOVERED, THE TOW TRUCK DRIVER BROUGHT TWO OF THE FOUR THAT HELD THE DRIVE SHAFT TOGETHER TO THE SERVICE REPRESENTATIVE. THE DEALER INFORMED THE CONSUMER THE VIBRATION TEAR WAS A CIGARETTE BURN, AND THE DRIVE SHAFT BOLTS FALLING OUT OF THE VEHICLE AND BEARING FAILURE WERE ISSUES ADDRESS SEVERAL TIMES BEFORE. AFTER THE VEHICLE WAS RETURNED TO THE CONSUMER, THERE WAS LOW PITCHED WHISTLE DURING LIGHT TO MODERATE ACCELERATION, WHICH HE DID NOT HEAR WHEN HE FIRST PURCHASED THE VEHICLE. ALSO, THERE WAS A LIGHT WEIGHT OIL/FLUID LEAKING FROM UNDER THE ENGINE AREA. HE NOTICED THE FUEL CONSUMPTION RANGE HAD DROPPED FROM 17-18 MPG TO 15 MPG. THE REAR END FELT LESS STABLE AND THERE WAS A SLIGHT SHIFT WHEN COMING OFF DRIVEWAYS OR OVER UNEVEN PAVEMENT. (2011 CADILLAC CTS).

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BOTH REAR TAILLIGHTS ARE SEPARATING FROM THE BODY AT THE TOP. THERE IS A GAP OF APPROX. 1/4-3/8 INCH FROM THE TOP PEAK OF TAILLIGHT TO BODY. THIS IS ON A 2011 CADILLAC CTS AWD LUXURY WAGON. *TR

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BOTH REAR TAILLIGHTS ARE SEPARATING FROM THE BODY AT THE TOP. THERE IS A GAP OF APPROX. 1/4-3/8 INCH FROM THE TOP PEAK OF TAILLIGHT TO BODY. *TR

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TL* THE CONTACT OWNS A 2011 CADILLAC CTS. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE MADE A LOUD CLANKING NOISE IN THE ENGINE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHO STATED THAT A NEW DRIVE SHAFT AND PINION SLANG NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,602.

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DRIVING ON A CURVY COUNTRY ROAD THE ENGINE SUDDENLY DIED, I LOST POWER STEERING AND ALMOST RAN OFF THE ROAD. I WAS ABLE TO COAST TO A STOP. I PUT THE CAR IN PARK AND IT STARTED IMMEDIATELY. THE CAR DOES NOT HAVE AN IGNITION KEY, ONLY A FOB. THE ENGINE IS 3.6 CTS 4. I DROVE 2 MILES BACK HOME AND PARKED THE CAR AND WILL NOT DRIVE IT AGAIN UNTIL A RESOLUTION IS OBTAINED FOR THE PROBLEM. *TR

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WHEN BACKING OUT OF DRIVEWAY AND TURNING THE STEERING WHEEL TO THE RIGHT WE NOTICED A PRONOUNCED THUMP THAT WAS VERY NOTICEABLE AND WORRISOME. WE CHECKED WITH THE DEALER AND COULDN'T FIND THE PROBLEM AND THE DEALER CHECKED WITH GENERAL MOTORS WHO SAID IT WAS A DESIGN FLAW AND COULDN'T DO ANYTHING ABOUT IT. IT HAS BEEN DOING THE SAME THING UP TO THIS DATE. THE THUMP IS SO GREAT WE WONDER IF IT IS NOT DAMAGING THE CAR. *TR

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WHEN GETTING ONTO THE HIGHWAY 2 MILES FROM MY HOME EVERY MORNING, I ACCELARATE FROM 45 MILES AN HOUR TO ABOUT 65 AND 70 MILES AN HOUR. CAR STARTS SHAKING VIOLENTLY (FEELS LIKE YOU ARE DRIVING WITH 2 FRONT FLAT TIRES) AND ENGINE LIGHT COMES ON. MOST OF THE TIME IT FLASHES FOR ABOUT 30 SECONDS AND THEN GOES OFF, AND SOMETIMES ENGINE LIGHT COMES ON AND STAYS ON FOR ABOUT 30 SECONDS. CAR LOSES POWER MOMENTARILY FOR ABOUT 30 SECONDS. I TOOK CAR TO THE DEALERSHIP THE FOLLOWING DAY, AND THEY FOUND NOTHING WRONG. I TOOK THE CAR TO THE DEALER ABOUT 6 WEEKS LATER ON APRIL 27TH 2014 WHEN THE PROBLEM WAS HAPPENING ON A DAILY BASIS EVERY MORNING ONLY. DEALERSHIP KEPT CAR FOR 2 DAYS AND SAID THEY RESOLVED PROBLEM. EXACTLY 2 DAYS LATER SAME THING HAPPENED. PROBLEM CONTINUES TO THIS DAY BUT NOT ON A DAILY BASIS. NOT SURE IF THAT HAS SOMETHING TO DO WITH THE WEATHER NOW THAT IT IS NO LONGER WINTER. I WILL BE MAKING MY THIRD TRIP TO THE DEALERSHIP IN THE NEXT WEEK FOR THIS SAME ISSUE :SHAKING CAR, ENGINE LIGHT ON AND MOMENTARY LOSS OF ACCELERATION POWER. *TR

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DUE TO THE RECENT GM PROBLEMS WITH IGNITION SWITCH I WANTED TO FILE THIS COMPLAINT ON MY 2011 CADILLAC CTS AS I AM NOT HEARING MY CAR MENTIONED FOR RECALL. TWICE WITHIN THE FIRST COUPLE MONTHS OF OWNING THE CTS I STARTED TO ACCELERATE INTO TRAFFIC FROM A STOPPED POSITION AND THE CAR COMPLETELY SHUT OFF LIKE A LIGHT SWITCH FLIPPING. NO SOUND WAS MADE BUT SIMPLY EVERYTHING LOST ALL POWER AND FORCED ME TO COAST INTO TRAFFIC...TWICE!! I THREW THE CAR INTO NEUTRAL TO TRY AND RESTART IT WITH NO LUCK. IT WOULDN'T EVEN TURNOVER. I HAD TO COME TO A FULL STOP (COASTING TO SIDE OF ROAD AFTER HAVING TRAFFIC FLY BY ME ON A 3 LANE HIGHWAY) AND THEN THE CAR WOULD RESTART LIKE NOTHING HAPPENED. I TOOK THE CTS TO KEN DIXON CHEVY/CADILLAC (NOW WALDORF CADILLAC) IN WALDORF, MD AND ALSO TO CAPITOL CADILLAC IN GREENBELT, MD. THE TECHS TOLD ME THE CAR SHOWED NO ERRORS ON THE COMPUTER AND ALSO THEY COULD FIND NO FAULT ON THE CAR AND RETURNED IT TO ME. ONE TECH DID MENTION SOMETHING ABOUT A HEAVY KEYCHAIN COULD CAUSE THIS. I PASSED HIM MY KEYS AND HE SAID THAT MY KEYS CERTAINLY SHOULDN'T CAUSE THAT DUE TO THE LIGHT WEIGHT. I AM STILL DRIVING THE CAR AND THIS LATEST NEWS FROM GM HAS ME VERY SCARED TO DRIVE THIS CAR IN WASHINGTON, DC TRAFFIC AND PUT ME AND MY FAMILY AT DAILY RISK. I POSTED THIS PROBLEM ON THE EDMUNDS.COM CADILLAC CTS CAR FORUM IN MARCH OF 2012. NO ACTION WAS TAKEN BY GM CUSTOMER SERVICE. *TT

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TL* THE CONTACT OWNS A 2011 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE DRIVER'S FOOT SLIPPED OFF THE ACCELERATOR PEDAL. THE FAILURE ALSO OCCURRED WITH THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO A DEALER, WHO INDICATED THAT THE PEDAL WAS EQUIPPED WITH A RUBBER RESISTANCE AND COULD NOT BE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 18,932. UPDATED 9/29/14*CN

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TL* THE CONTACT OWNS A 2011 CADILLAC CTS. THE CONTACT STATED THAT WHILE AT A STOP LIGHT, THE VEHICLE BEGAN TO SHAKE VIOLENTLY AS THE SERVICE TRACTION CONTROL AND ENGINE POWER REDUCED WARNING LIGHTS ILLUMINATED. ALSO, THE CONTACT STATED THAT WHEN ATTEMPTING TO ACCELERATE THERE WAS A REDUCTION OF ENGINE POWER AND THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 45,000.

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MY HUSBAND WAS DRIVING IN OUR COMMUNITY, ABOUT 15 MPH. HE MADE A RIGHT HAND TURN AND THE CONTROL ARM SNAPPED IN HALF, THE WHEEL BROKE OFF AND THE FRAME CAME CRASHING TO THE GROUND. WE HAVE OWNED THE CAR FOR LESS THAN 3 WEEKS. AAA TOWED THE CAR TO THE NEAREST DEALERSHIP. THE DEALERSHIP REFUSES TO FIX THE CAR UNDER THE MANUFACTURER'S WARRANTY CLAIMING THAT THE CAR HAD TO HAVE BEEN IN AN ACCIDENT. WE HAVE NEIGHBORS WHO HEARD THE THUD AND CAME TO SEE WHAT HAPPENED. THERE WAS NO ACCIDENT/COLLISION. WE HAVE DRIVEN THE CAR A COUPLE HUNDRED MILES. THIS SHOULDN'T HAVE HAPPENED. CADILLAC TOLD US WE NEEDED TO FILE A CLAIM WITH OUR INSURANCE COMPANY. THE DEALERSHIP ESTIMATES $12,000 IN DAMAGE. *TR

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16,000 MILES ON MY "VOGUE" TIRES AND THE TREAD FELL OFF. *TR

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TL* THE CONTACT OWNS A 2011 CADILLAC CTS. THE CONTACT STATED WHILE SHIFTING GEARS IT SEIZED IN REVERSE. THE VEHICLE APPROACHED SPEEDS UP TO 80 MPH AND ONLY STOPPED AFTER HE CRASHED INTO A HOME. THERE WERE NO INJURIES. THE VEHICLE WAS NOT REPAIRED NOR WAS THE FAILURE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

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TL* THE CONTACT OWNS A 2011 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, HE APPLIED THE BRAKES AND NOTICED A VIOLENT VIBRATION IN THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE BRAKE DRUMS WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE DRUMS AND BRAKES WERE REPLACED THREE DIFFERENT TIMES BUT TO NO AVAIL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 6,000. *TR

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ON MULTIPLE OCCASIONS MY REAR VIEW CAMERA WHICH IS SUPPOSED TO ENGAGE WHEN THE CAR IS IN REVERSE, HAS FAILED TO COME ON THUS CREATING A BLIND BACK-UP SITUATION. THE DEALER SAID THEY COULDN'T FIND ANYTHING WRONG YET THE PROBLEM CONTINUES AT LEAST ONCE A MONTH. THE DEALER DID SAY OTHER CUSTOMERS HAVE HAD THE SAME PROBLEM. *TR

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LOUD SUPERCHARGER GRINDING NOISE. *TR

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THE SUPERCHARGER STARTED TO MAKE A NOISE WHICH SOUNDED LIKE MARBLES. IT NOW IS GETTING LOUDER SOUNDING LIKE IT IS GOING TO FALL OFF. IT IS A CTS-V. *TR

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WHILE DRIVING HOME FROM WORK, APPROXIMATELY 35 MILES INTO A 40-MILE TRIP, MY TRACTION CONTROL WARNING LIGHT TURNED ON. THE DRIVER INFORMATION CENTER (DIC) INDICATED "SERVICE TRACTION CONTROL, ENGINE POWER REDUCED." THE VEHICLE'S POWER WAS THEN REDUCED, AND I WAS UNABLE TO MAINTAIN MY SPEED (APPROXIMATELY 52 MPH), AND MY CAR SLOWED DOWN DUE TO A LACK OF POWER, AND I WAS ONLY ABLE TO ACHIEVE 40 MPH. I PULLED INTO A PARKING LOT, TURNED THE CAR OFF FOR ABOUT FIVE MINUTES. I THEN RESTARTED THE CAR. THE SAME WARNING LIGHT TURNED ON AND THE DIC SHOWED THE SAME INFORMATION: "SERVICE TRACTION CONTROL, ENGINE POWER REDUCED." WHILE I WAS ATTEMPTING TO COMPLETE MY TRIP HOME, THE WARNING LIGHT CLEARED, AND THE POWER IN THE CAR RETURNED TO NORMAL. ON 12/22/12 IN THE MORNING, I BROUGHT MY CAR TO MY LOCAL DEALERSHIP FOR NORMAL MAINTENANCE AND TO HAVE THE ABOVE PROBLEM INVESTIGATED. NOTHING CAME OF THE INVESTIGATION. ON 12/26/12, AGAIN ON MY WAY HOME FROM WORK, ABOUT 39 MILES INTO A 40-MILE TRIP, THE TRACTION CONTROL WARNING LIGHT TURNED ON, AND THE DIC DISPLAYED THE SAME INFORMATION AS BEFORE: "SERVICE TRACTION CONTROL, ENGINE POWER REDUCED." I IMMEDIATELY DROVE TO THE DEALERSHIP. I ENDED UP LEAVING THE CAR THERE FOR TWO DAYS AND PICKED THE CAR UP ON 12/28/12 EVENING. NO PROBLEMS WERE FOUND. LATER THAT EVENING, THE SAME EVENT OCCURRED, THIS TIME ABOUT 52 MILES INTO A 55-MILE TRIP. THIS SAME EVENT HAS OCCURRED ONCE MORE LAST EVENING (12/31/12), AGAIN ON THE WAY HOME FROM WORK. THE MESSAGE CLEARED ONCE I PARKED THE CAR AND WAITED A LEAST A FEW MINUTES TO ALLOW THE COMPUTER TO RESET(?) THE SAME EVENT HAS OCCURRED FOUR TIMES SINCE 12/21/12, AND MY CONCERN IS THAT AT SOME POINT THE POWER MIGHT BE REDUCED AT A CRITICAL TIME DURING ONE OF MY TRIPS. I SEARCHED YOU DATABASE, AND UNFORTUNATELY, THERE ARE NO OTHER REPORTS OF A SIMILAR NATURE. *TR

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TL* THE CONTACT OWNS A 2011 CADILLAC CTS. THE CONTACT STATED THAT WHILE ATTEMPTING TO REVERSE OUT OF A PARKING SPACE, THE VEHICLE WOULD NOT GO INTO GEAR. THE CONTACT MENTIONED THAT ONCE IT DID THE VEHICLE LUNGED FORWARD AND CRASH INTO THE SIDE OF A BUILDING. NO INJURIES WERE REPORTED AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 2,100. ..UPDATED 12/11/12 *BF THE CONSUMER STATED THE WHEN THE VEHICLE LUNGED FORWARD IT RAN INTO THE FRONT OF THE LOBBY'S GLASS WALL. THE CONSUMER THEN PUT THE VEHICLE INTO NEUTRAL, THEN REVERSE, AND BACKED UP. UPON PUTTING THE VEHICLE IN DRIVE IT ACCELERATED AGAIN AND RAN INTO THE FRONT OF THE BUILDING. THE CONSUMER'S FOOT WAS ON THE BRAKE AT ALL TIMES.THE CONSUMER TURNED THE IGNITION OFF, RESTARTED THE VEHICLE AND IT PROCEEDED TO ACT NORMAL. THE DEALER STATED THAT THE COMPUTER SHOWED THE ACCIDENT DID NOT HAPPEN THE WAY THE CONSUMER STATED. THE CONSUMER IS ATTEMPTING TO OBTAIN VIDEO RECORDINGS OF THE ACCIDENT. THE VEHICLE WAS REPAIRED. UPDATED 12/12/12 *JS

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WHILE HAVING THE OIL CHANGED AT THE DEALER, THE DRIVE SHAFT SNAPPED IN TWO. THIS HAPPENED WHEN A TECHNICIAN WAS MOVING THE CAR AFTER THE SERVICE WAS COMPLETED. ALUMINUM DRIVE SHAFT SNAPPED AT A CIRCUMFERENTIAL WELD IN DRIVE SHAFT PIPE. *TR

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WAS DRIVING VEHICLE IN SPORTING MANNER WHEN THE SIDE CURTAIN AIR BAGS DEPLOYED AND THE SEAT BELT PRETENSIONERS FIRED. THERE WAS ABSOLUTELY NO ROLL OVER IMMINENT. SAFETY DEVICES WENT OFF COMPLETELY UNNECESSARILY. *TR

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WHILE IN REVERSE, FRONT STEERING SEAMS TO SKIP. IT FEELS LIKE A 4WD. I TOOK IT TO AN AUTHORIZED DEALER AND THEY TOLD ME IT WAS NORMAL. THEY EVEN SHOWED ME A BULLETIN FROM GM THAT EXPLAINED THE PROBLEM WAS NORMAL AND TO DO NO REPAIRS. AFTER DRIVING 15,000 MILES, IT HAS STEADILY GOTTEN WORSE. I TOOK IT IN AGAIN. AGAIN THEY TOLD ME IT WAS NORMAL. WHILE THERE, THEY TRIED TO SELL ME NEW TIRES BECAUSE MY REAR TIRES ARE BALD. THEY SAID IT WAS FROM HIGH SPEED STARTS. I EXPLAINED THAT A 73 YEAR OLD PERSON(MY WIFE) IS NOT OUT DRAG RACING AND THERE FOR, THEY MUST BE DEFECTIVE TIRES. THEY CONTACTED CONTINENTAL TIRES(THE MAKER OF THE TIRES) WHOM REPLACED THE TIRES, BUT STATED 15 TO 20 THOUSAND MILES ARE AVERAGE FOR THOSE TIRES. AT $500 EACH, I WOULD EXPECT TO GET MORE MILES OUT OF THE TIRES. NOT HAPPY AT ALL. *TR

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TL* THE CONTACT OWNS A 2011 CADILLAC CTS EQUIPPED WITH CONTINENTAL CONTI SPORT TRACK, SIZE 275/40/R19 TIRES. THE CONTACT STATED THAT WHILE STOPPED, A MESSAGE ON THE INSTRUMENT PANEL STATED THAT THE REAR PASSENGER TIRE WAS EXHIBITING LOW AIR PRESSURE THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT NOTICED THAT THERE WAS A LARGE BULGE ON THE SIDEWALL. THE DEALER REPLACED THE TIRE. THE FAILURE RECURRED AT THE SAME TIRE LOCATION APPROXIMATELY ONE YEAR LATER. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE TIRE WAS REPLACED. THE FAILURE MILEAGE WAS 7,000. UPDATED03/15/12 *BF

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