What 279 owners told NHTSA about the 2011 Buick Regal Eassist

TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT STATED THAT THE FRONT DRIVER SIDE SEAT WARMER FAILED TO OPERATE. THE DEALER STATED THAT THE VEHICLE WAS UNABLE TO BE REPAIRED UNTIL IT WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 16V517000 (ELECTRICAL SYSTEM, SEATS). THE PART WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 03/03/17*LJ THE CONSUMER STATED THE DEALER ADVISED A SOLUTION HAS NOT BEEN DETERMINED YET. UPDATED 08/17/2017*JS

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TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V517000 (ELECTRICAL SYSTEM, SEATS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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I HAVE THE RECALL ON THE POWER SEAT WIRING AND MY HEATED SEATS HEAT TO A LEVEL THEN SHUT OFF CONTINUOUSLY. I HAVE A FRIEND HAD THE SAME ISSUE IN A CAMARO AND HAD CHAFED WIRES TO THE HEATED SEAT. I REFUSE TO PAY FOR THIS REPAIR AND NOW IN MICHIGAN IT IS VERY COLD AND I BOUGHT THIS CAR TO HAVE HEATED SEATS FOR A REASON. THE COPIED INFORMATION IS BELOW ON THE RECALL. THE DEALER KEEPS TELLING ME NO PARTS ARE AVAILABLE BUT HERE I AM STUCK WITH A POTENTIAL FIRE HAZARD WITH NO REPAIR. MANUFACTURER: GENERAL MOTORS LLC SUMMARY: GENERAL MOTORS LLC (GM) IS RECALLING CERTAIN MODEL YEAR 2011 BUICK REGAL VEHICLES MANUFACTURED NOVEMBER 3, 2009, TO MARCH 25, 2011, EQUIPPED WITH 8-WAY POWER ADJUSTABLE FRONT SEATS. THE POWER SEAT WIRING HARNESS MAY CONTACT THE SEAT FRAME, CAUSING THE WIRES TO CHAFE. CONSEQUENCE: CHAFED HARNESS WIRES MAY CAUSE A SHORT CIRCUIT, INCREASING THE RISK OF A FIRE. REMEDY: GM WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND SECURE THE WIRING HARNESS, AND REPAIR ANY CHAFED WIRES AS NECESSARY, FREE OF CHARGE. REMEDY PARTS ARE CURRENTLY UNAVAILABLE. INTERIM NOTICES WERE MAILED TO OWNERS ON AUGUST 18, 2016. OWNERS WILL RECEIVE A SECOND NOTICE WHEN REMEDY PARTS BECOME AVAILABLE. OWNERS MAY CONTACT BUICK CUSTOMER SERVICE AT 1-800-521-7300. GM'S NUMBER FOR THIS RECALL IS 30710.

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DRIVER SIDE SEAT HEATER HAS GONE OUT TWICE.

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2011 BUICK REGAL. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR RECALL NOTICE 16V-517. *SMD

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TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V517000 (ELECTRICAL SYSTEM, SEATS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 01/06/2017*CT

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TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V517000 (ELECTRICAL SYSTEM, SEATS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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"STABILITI TRAK NEEDS TO BE SERVICED" LIGHT COMES ON AND CAUSES IMMEDIATE LOSS OF ENGINE POWER. THIS HAS BECOME VERY DANGEROUS AND IS NO LONGER A SAFETY FEATURE BUT A HAZARD WHEN DRIVING. THIS HAS HAPPENED SEVERAL TIMES AND BEEN TAKEN TO DEALERSHIPS AT LEAST 5 TIMES, WITH NO FIX. THEY CANNOT DUPLICATE THE PROBLEM BUT THE CAR CONTINUES TO HAVE THE ISSUE. THIS IS A HUGE SAFETY HAZARD WHEN TRAVELING AND I HAVE BEEN FORCED TO PULL OVER AND SHUT OFF THE CAR IN HIGH TRAFFIC AREAS DUE TO CONTINUED BRAKE PRESSURE AND LOSS OF POWER. THIS PROBLEM OCCURS MOSTLY ON HIGHWAY TRAVEL BUT HAS HAPPENED ON CITY STREETS AS WELL. *TR

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TL* THE CONTACT OWNS A 2011 BUICK REGAL. WHILE DRIVING AND WHILE STATIONARY, THE VEHICLE SHUT OFF UNEXPECTEDLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART SUCCESSFULLY. LATER, WHEN BACKING OUT OF A PARKING SPACE AT 2 MPH, THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000. THE VIN WAS NOT AVAILABLE.

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TL* THE CONTACT OWNS A 2011 BUICK REGAL. WHILE DRIVING 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS NOT ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.

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TL* THE CONTACT OWNS A 2011 BUICK REGAL. WHILE THE VEHICLE WAS IDLING AT A RED LIGHT, IT FAILED TO ACCELERATE WITHOUT WARNING. THE CONTACT HAD TO PUSH THE VEHICLE OFF THE ROAD. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

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TL* THE CONTACT OWNS A 2011 BUICK REGAL. WHENEVER THE FRONT DRIVER SIDE SEAT WARMER WAS ACTIVATED, IT BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V517000 (ELECTRICAL SYSTEM, SEATS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000.

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TRANSMISSION FAILURE AFTER 44,820 MILES. REQUIRED RECONDITIONED TRANSMISSION AND TORQUE CONVERTER WITH TOTAL COST OF REPAIR OF $3,976.63. IN MOTION ON CITY STREETS AND HIGHWAY- DELAYS REVERSE. HARD SHIFTING. SLOW RESPONSE DRIVING.

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MY DAUGHTER DRIVES OUR 2011 BUICK REGAL CXL THAT WE PURCHASED IN FEBRUARY 2016. IN THE LAST SEVERAL MONTH THE VEHICLE HAS STALLED, STEERING LOCKS UP, BRAKES GO COMPLETELY OUT, IT DOESN'T HAVE AN ELECTRICAL AND BECAUSE IT HAS AN ELECTRIC EMERGENCY BRAKE THERE IS NO WAY FOR HER TO STOP. THE FIRST TWO TIMES SHE WAS DRIVING AROUND TOWN AND THE LAST TIME IT HAPPENED WAS LAST WEEK AT 70 MPH ON THE HIGHWAY. SHE ALMOST HIT THE CAR IN FRONT OF HER. ONCE IT COASTED TO A STOP SHE WAS ABLE TO START IT AND CONTINUE ON. THIS GM VEHICLE 2011 BUICK REGAL IS A DEATH TRAP WAITING TO HAPPEN. DON'T BUY A BUICK!!! I PICKED IT UP FROM THE LOCAL BUICK DEALER YESTERDAY AND THEY CAN'T DO ANYTHING. ONCE THE VEHICLE IS RESTARTED AFTER ONE OF THESE INCIDENTS THE COMPUTERS AUTOMATICALLY RESETS AND WIPED CLEAN OF CODES WITHOUT ANY TRACE OF A PROBLEM OR ISSUE. ALL THE ERRORS COMPLETELY DISAPPEAR. THE SERVICE PERSON AT THE DEALERSHIP ASKED ME IF I HAD A DECODER I COULD PLUG IN RIGHT AFTER IT HAPPENS. THIS PROBLEM IS ALL OVER THE INTERNET AND BUICK DOES NOTHING. YOU CAN BET THAT A GM EXECUTIVE WOULD DECLINE AN OFFER FOR ONE OF HIS/HER FAMILY MEMBERS TO DRIVE IT FOR A WHILE. MAKE NO MISTAKE THESE CARS SHUT DOWN COMPLETELY WITHOUT ANY WARNING AND ABSOLUTELY NOTHING WORKS AT THE MOMENT. NO STEERING, NO BRAKES, STALLED ENGINE, AND NO ELECTRICAL. ABSOLUTELY NOTHING!!! ALL BUICK SAYS BASE ON ONLINE COMMENTS IS SORRY. SORRY FOR WHAT? KILLING PEOPLE? NOT GIVING A [XXX] ABOUT MY FAMILY OR YOURS? IF THEY WERE SORRY THEY'D STEP UP AND DO THE RIGHT THING BEFORE ITS TOO LATE AND SOMEONE DIES. INSURANCE COMPANIES ARE PROBABLY PAYING OUT LOTS OF MONEY TO THEIR INSURED AND THE PEOPLE THEY HIT, INJURE OR KILL. I BET THEY WOULD LOVE TO HEAR MORE ABOUT THIS ISSUE. BE CAREFULLY WHAT YOU BUY BECAUSE YOU MIGHT BE SURPRISED BY YOUR CAR RIGHT BEFORE YOU CRASH. I'VE ALWAYS LIKES GM AND BUICKS BUT NOT ANYMORE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT STATED THAT THE MANUFACTURER SENT NOTIFICATION OF AN UNKNOWN ELECTRICAL SYSTEM RECALL. IT WAS UNKNOWN WHEN THE REMEDY AND PARTS WOULD BE SUPPLIED TO THE DEALER. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. IN ADDITION, THE DRIVER'S SIDE ELECTRICAL FUNCTIONS FAILED AND THE CONTACT WAS UNABLE TO ADJUST THE SEAT, WHICH WAS STUCK IN AN UPRIGHT POSITION. VARIOUS WARNING INDICATORS AND GAUGES FLICKERED ON THE INSTRUMENT PANEL. THE VEHICLE WAS UNABLE TO BE DRIVEN SAFELY DUE TO THE MULTIPLE FAILURES. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

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TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V517000 (ELECTRICAL SYSTEM, SEATS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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VEHICLE CUT OFF WHILE I WAS DRIVING. LOSS ALL CONTROL WHILE TURNING A CORNER IN TOWN

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TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT STATED THAT THE TAIL LIGHTS FAILED TO ILLUMINATE. THE BRAKE PEDAL HAD TO BE DEPRESSED TO THE FLOORBOARD IN ORDER FOR THE TAIL LIGHTS TO ILLUMINATE. THE DEALER DIAGNOSED THAT THE TAIL LIGHT SENSOR FAILED. THE TAIL LIGHT SENSOR AND BRAKE PADS WERE REPLACED; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 100,000.

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TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT STATED THAT THE STABILITY CONTROL WARNING INDICATOR RANDOMLY FLASHED. IN ADDITION, UPON MAKING A RIGHT TURN, THE VEHICLE HESITATED, SHOOK, AND VIBRATED AS IF IT WOULD STALL. THE VEHICLE WAS TAKEN TO TWO DIFFERENT DEALERS SEVERAL TIMES, BUT THE FAILURE WAS UNABLE TO BE REPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,000. THE CONSUMER STATED THE VEHICLE WAS REPAIRED, BUT IT STILL EXPERIENCED A SLIGHT VIBRATIONS. *JS

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TL* THE CONTACT OWNS A 2011 BUICK REGAL. WHILE DRIVING 35 MPH, THE FRONT DRIVER'S SEAT ADJUSTED INDEPENDENTLY. THE CONTACT STATED THAT THERE WAS AN ABNORMAL SMOKE ODOR COMING FROM THE FRONT DRIVER'S SEAT. THE VEHICLE WAS TOWED TO THE DEALER TO BE DIAGNOSED AND REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V517000 (ELECTRICAL SYSTEM, SEATS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS CONCERNED THAT THE DEALER HAD NOT RETURNED THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 93,200.

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TL* THE CONTACT OWNED A 2011 BUICK REGAL. WHILE THE VEHICLE WAS PARKED WITH THE ENGINE TURNED OFF, THE ENGINE COMPARTMENT CAUGHT FIRE. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. NO INJURIES WERE SUSTAINED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A COLLISION CENTER WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS CAUGHT FIRE AND NEEDED TO BE REPLACED. THE VEHICLE WAS DESTROYED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V517000 (ELECTRICAL SYSTEM, SEATS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.

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I WAS DRIVING ON A BUSY STREET GOT TO RED LIGHT EVERYTHING WAS FINE UNTIL THE LIGHT TURNED GREEN I PRESSED THE GAS PEDDLE AND THEN MY CAR JUST SHUT OFF COMPLETLY.I HAD TO RESTART THE ENGINE THEN IT DROVE VERY SLUGISH IM JUST GLADE I WASNT IN A CRASH

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I WAS DRIVING DOWN THE HIGHWAY WITH MY GRANDCHILDREN. I WAS GOING 50 MILES AN HOUR AND ALL OF A SUDDEN NO WARNING THE CAR LIKE STALLED AND REDUCED ENGINE POWER LIGHT CAME ON . CAR STALLED AND I STARTED IT BUT WOULDN'T LET ME GO ANYWHERE! IT WAS DANGEROUS AND COULD HAVE GOTTEN US KILLED! I CALLED GM TO REPORT IT FOR A SAFETY RECALL. I HAD TO PAY $120 FOR A TOW. TOOK TO BUICK DEALER IT WAS A SCREW THAT WASN'T TORQUE RIGHT ON THE TIMING CHAIN. I HAD TO PAY $500 . I SHOULDN'T HAD TO PAY ANYTHING. NOW I NO LONGER HAVE THE CONFIDENCE IN THE NAME OR MY CAR. IT RUNS ROUGH AND IT STARTS TERRIBLE SHAKY. ONLY 50,000 MILES ON IT. CAN YOU IMAGINE BEING ON A HIGHWAY AND YOUR CAR STALLS. THANK GOD NO ONE WAS BEHIND ME. I HAVE RECEIPTS FROM TOW COMPANY AND THE BUICK DEALER BUT THEY WOULD NOT GIVE ME THE PAPERS TO MY VEHICLE. THAT HAD EXACTLY WHAT THEY DID. SO ON MY RECEIPT IT SAYS MISCELLANEOUS! THEY REFUSED TO GIVE ME ANYTHING ELSE. MY CAR HAS 54,000 SOME MILES. MY WARRANTY EXPIRED IN FEBRUARY 2016 ONLY HAD THE CAR A LITTLE OVER A YEAR. FOR SOME REASON I COULD NOT PUT THE MILEAGE BELOW.

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THERE HAVE BEEN ISSUES WITH THE ENGINE STARTING WHICH IS APART OF A CLASS SUIT BUT HAS NOT BEEN SOLIDIFIED. I AM ANGERED AS TO WHY MY CAR KEEPS NOT STARTING WHEN IN POSITION. I HAVE TO TRY TO START MY VEHICLE SEVERAL TIMES BEFORE ACTUALLY STARTING. NOW I TAKE IT IN AND ITS STILL AN ENGINE ISSUE WHICH THEY SAID IT WAS THE CAMSHAFT. MY LOCAL DEALERSHIP HAS NO LOANER VEHICLE AND IM NOW WITHOUT A VEHICLE. SO UPSETTING.

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TL* THE CONTACT OWNS A 2011 BUICK REGAL. WHILE DRIVING AT AN UNKNOWN SPEED, THE ENGINE LOST POWER, STALLED, AND THE STEERING SEIZED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CAMSHAFT FAILED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY FAILED. THE VEHICLE WAS REPAIRED AND THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000. ..UPDATED 08/23/16 *BF

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