Home · 2011 Buick Regal Eassist · Complaints

What 279 owners told NHTSA about the 2011 Buick Regal Eassist

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (279)Crash / fire / injury (19)Engine (108)Electrical system (75)Transmission & drivetrain (39)Lights (38)Brakes (32)Seats (29)Electronic Stability Control (esc) (19)Fuel system (17)Steering (17)Speed control (13)

108 of 279 complaints match · Engine · clear filters · page 5 of 5

Feb 2, 2015Speed controlElectronic Stability Control (esc)Engine

PURCHASED CAR IN SUMMER OF 2011. DURING THE FIRST COLD WEATHER CAR WOULD GIVE A WARNING TO SERVICE STABILITI TRAC AND THAT THE ENGINE POWER HAD BEEN REDUCED. I DECIDED TO PULL OVER AND RESTART THE VEHICLE AND IT WOULD RESET THE COMPUTER AND THE WARNING LIGHTS WOULD TURN OFF. I TOOK THIS TO THE DEALER AND THEY COULD NOT REPLICATE THE ISSUE. I STARTED TO LET THE CAR WARM UP IN THE WINTER AND THIS SEEMED TO HELP UNTIL RECENTLY. WITHIN THE LAST FEW WEEKS I HAVE BEEN HAVING SIMILAR PROBLEMS EVEN AFTER LETTING THE CAR WARM UP. THE CAR WILL AUTOMATICALLY REDUCE ENGINE POWER EVEN WHILE ON THE HIGHWAY MAKING IT DIFFICULT TO GET OUT OF THE WAY OF TRAFFIC. AFTER THESE INCIDENTS THE CHECK ENGINE LIGHT WILL COME ON BUT WILL GO OFF AFTER TURNING THE CAR OFF AND RESTARTING. I HAVE CONTACTED ONSTAR AND THEY TELL ME THE SAME THING THAT THE WARNING LIGHTS DO. I HAVE ALSO HAD ISSUES WITH THE CAR TRYING TO ACCELERATE ON ITS OWN WHILE AT A STOPLIGHT. AFTER GOING TO THE DEALER AND HAVING THEM NOT ABLE TO DIAGNOSE THE PROBLEM OR TRY TO REPAIR IT AND NOT FIX THE ISSUES, I FEEL AT A LOSS OF WHAT TO DO AT THIS POINT. I DO NOT HAVE THE TIME OR MONEY TO KEEP GOING TO THE DEALER ONLY TO LEAVE WITH THE SAME PROBLEMS. I WOULD THINK THAT THE MANUFACTURER WOULD BE MORE INCLINED TO FIX THESE ISSUE BEFORE PEOPLE ARE INJURED OR ANY FATALITIES OCCUR DUE TO THEIR NEGLIGENCE. I FEEL THAT AFTER READING ABOUT OTHER PEOPLE'S SIMILAR ISSUES THAT THIS IS SOMETHING THAT SHOULD CALL FOR A RECALL. *TR

NHTSA ODI 10680729

Jul 24, 2014Electrical systemEngine

WELL FIRST THERE ARE A FEW COMPLAINTS , FIRST FEW MONTHS ,CAR ALARM GOING OFF AT RANDOM , THEN TRUNK POPPED AT RANDOM ,BROUGHT IN TWO SEPARATE OCCASIONS TO DEALER FOR SERVICE WAS SAID TO BE FIXED . THEN LEFT SIGNAL OUTAGE FEW OCCASIONS BROUGHT IN WITH THE OTHER WORK , HAD NO IDEA ABOUT THE BULBS TILL THIS SITE , THEN RADIO ON AND OFF INTERMITTENT , BATTERY OR OTHER CAR DIES CHARGES WILL DRIVE ALL DAY END OF DAY AFTER A BATTERY JUMP STUTTERS AS DRIVING OR FEELS LIKE GOING TO JUST DIE . GOT HOME ON 7/21/2014 AND NOTICED ALL THE RECALLS ON NEWS HAD NO CLUE IT WAS THIS MAKE,MODEL ,YEAR,ETC., MY 18 HAS DRIVEN ON NUMEROUS OCCASIONS (GOD FORBID) ! ALSO I'M READING WHERE THIS MAKE TAKES OFF AT RANDOM HAS HAPPENED NUMEROUS TIMES IN DRIVE THRU ASSUMED I HADN'T APPLIED ENOUGH PRESSURE TO BRAKE . I'M FURIOUS AND HONESTLY WITH YOUNG ADULT DRIVERS SCARED TO DEATH NOW! OHHH AND NEVER RECEIVED ANY RECALL INFO ON THIS VEHICLE EVER! OH AND MY KEY BROKE TO ONLY THING IS IT BENT AND HAD REPLACED ! AND SEAT WAS LOOSE ALSO . *TR

NHTSA ODI 10615961

Jun 6, 2014Electrical systemEngine

WHEN STARTING THE CAR IN THE MORNING, IT ACTS DEAD, BUT THE BATTERY IS OKAY. AFTER A FEW TRIES IT DOES START BUT THEN I HAVE THE DASH LIGHT BEHAVING CRAZY - EMERGENCY FLASHERS ON AND VARIOUS MESSAGES IN MY CENTER DASH. I RESET EVERYTHING TO NORMAL AND AM OKAY. UPON A RESTART LATER IN THE DAY, THINGS ARE USUALLY OKAY. BEING A SENIOR CITIZEN I DON'T GO VERY FAR BUT YESTERDAY, AS I WAS ENTERING A TRAFFIC CIRCLE, THE ENGINE SUDDENLY QUIT, A HUGE TRAILER TRUCK WAS BEARING DOWN ON ME AND LUCKILY THE CAR STARTED BACK UP JUST IN TIME. THE BUICK DEALER (DARBY) TREATED ME RUDELY OVER A MINOR PROBLEM SO NOW I DON'T KNOW WHERE TO GO OR WHAT TO DO FOR HELP ON THIS ISSUE. *TR

NHTSA ODI 10596587

May 21, 2014Engine

I HAVE HAD TO TURN MY VEHICLE INTO THE SHOP ON MULTIPLE OCCASIONS REGARDING MY VEHICLE BREAKING DOWN IN THE MIDDLE OF TRAFFIC, THE CARD BASICALLY RUNS LIKE A TOY! WITHIN MONTHS OF PURCHASING THIS PRECERTIFIED ONE OWNER VEHICLE, THE OIL LIGHT SUPPOSEDLY WAS RECALLED AND DID NOT FUNCTION-CAR HAD ABSOLUTELY NO OIL. I CONTINUED TO RECEIVED BUICK HANDLED MAINTENANCE AND STILL EXPERIENCING ISSUES. THE VEHICLE STILL LOOSES OIL WITHIN RANGE OF NOT NEEDING A CHANGE. THE CARD JERKS AND WHEN APPROACHING STOPS AND WILL COMPLETELY CUT OFF. I RECENTLY GOT MY CAR BACK AFTER TWO WEEKS OF REPAIRS REPLACING OF ENGINE PISTONS, BELTS SO ON AND SO FORTH HOWEVER TODAY AFTER COMING TO A STOP AT A STOP LIGHT, THE CAR BEGAN TO JERK AND SHAKE AND THE DIED. THE LIGHT TURN GREEN AND I WAS IN FRONT OF A SCHOOL BUS! I CANNOT BE ON THE ROAD AND MY CAR CUTTING OFF IN TRAFFIC AFTER MULTIPLE REPAIRS! THIS WAS MY FIRST CAR PURCHASE AND I AM MORE THAN DISAPPOINTED. ONCE AGAIN I HAVE TO TAKE MY CAR IN TO SEE WHY THE ISSUE CONTINUES. *TR

NHTSA ODI 10592981

May 15, 2014Engine & coolingEngine

TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT STATED WHILE TRAVELING AT ANY SPEED THE SERVICE ENGINE LIGHT ILLUMINATED INTERMITTENTLY ON MORE THAN ONE OCCASION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO DID NOT DIAGNOSE THE FAILURE NOR DID THEY REPAIR THE VEHICLE. THE CODE WAS CLEARED ON THE INSTRUMENT PANEL BY AN AUTHORIZED DEALER AND THE FAILURE RECURRED. THE CONTACT CONTINUED TO SEE THE SERVICE ENGINE LIGHT ILLUMINATE AND THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO DIAGNOSED THAT THE CRANK SHAFT SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

NHTSA ODI 10588647

Mar 13, 2014Engine

I RECEIVED A LETTER FROM BUICK WHICH SAID MY BALANCING BELT (TIMING CHAIN) COULD BREAK CAUSING ENGINE DAMAGE. THEY WOULD NOT DO ANYTHING ABOUT IT UNTIL IT BROKE. THEY EXTENDED THE WARRANTY IN CASE THAT HAPPENED. IF THE TIMING CHAIN BREAKS AND THE ENGINE STOPS, I WILL LOSE STEERING CONTROL WHICH IS A COMFORTING THOUGHT. IF I AM ON INTERSTATE DOING 70 MPH AND LOSE STEERING, GOOD BYE! *TR

NHTSA ODI 10569211

Jul 31, 2013Engine

I EXPERIENCE INTERMITTENT NOISE FROM THE RIGHT/PASSENGER SIDE OF THE ENGINE COMPARTMENT. I DROVE VEHICLE TO SUBURBAN BUICK GMC AND WAS UNABLE TO DUPLICATE NOISE AND NO ACTION WAS TAKEN. ON WHILE IN EL PASO, TX THE NOISE RETURN AND WOULD NOT STOP. DROVE VEHICLE TO SHAMALEY BUICK GMC ON JUNE 28, 2012 AND THE BELT TENSIONER WAS REPLACE (INVOICE 25754MILAGE 35416). AGAIN, THE INTERMITTENT NOISE RETURN AND AGAIN I TOOK VEHICLE TO SUBURBAN BUICK GMC AND SERVICE CENTER WAS UNABLE TO DUPLICATE NOISE. ADVISE SERVICE OF PREVIOUS REPAIR AND SINCE PROBLEM COULD NOT BE DUPLICATED IN SERVICE AREA, NO ACTION WAS TAKEN. WHILE IN LAS VEGAS, NV TOOK VEHICLE TO FAIRWAY CHEVROLET BUICK GMC ON JUNE 17, 2013 FOR ANOTHER CONCERN. WHILE IN SERVICE AREA SERVICE ADVISOR DUPLICATED THE NOISE WHILE MOVING VEHICLE. SERVICE ADVISOR KNOW WHAT CAUSES THE NOISE, THE REPAIR WAS PERFORM IN ADDITION TO THE OTHER CONCERN. REPLACE BELT TENSIONER AND SERPENTINE BELT (TAG 0059 MILEAGE 71195) THE ORIGINAL PART FAILS AND WAS REPLACE THEN THE SECOND PART FAILS. THIS PART SHOULD NOT FAIL IN 35,000 MILES. THIS IS SOMETHING THAT SHOULD BE INVESTIGATED. *TR

NHTSA ODI 10532956

Jul 19, 2013Electronic Stability Control (esc)Engine

WHILE TRAVELING 55 MILES PER HOUR ON THE HIGH WAY THE CAR SHUT OFF CAUSING ME TO FORCE THE WHEEL ON THE ROAD. I REPORTED THIS AND WAS GIVEN RENTAL CARS FOR THE NOISES AND BELTS TO BE EXAMINED. THE NOISE SUBSIDED A FEW WEEKS ONLY TO RETURN WHEN DRIVING ABOUT 45 MILES PER HOUR AND THE CAR CUT OFF AGAIN. THIS TIME IN TRAFFIC MARCH 2013. THE THIRD TIME WAS IN APRIL 2013 . THE LAST TIME WAS JUNE 16, 2013. IT HAS BEEN IN THE SHOP OVER 45 DAYS. NOTHING WAS TOLD TO ME WAS WRONG. THEN WHY IS IT SHUTTING OFF WHILE IM DRIVING? *TR

NHTSA ODI 10525771

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Working with the data? Download all 279 complaints as CSV · fetched from NHTSA July 27, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2011 Buick Regal Eassist verdict →