Home · 2011 Buick Regal Eassist · Complaints

What 279 owners told NHTSA about the 2011 Buick Regal Eassist

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (279)Crash / fire / injury (19)Engine (108)Electrical system (75)Transmission & drivetrain (39)Lights (38)Brakes (32)Seats (29)Electronic Stability Control (esc) (19)Fuel system (17)Steering (17)Speed control (13)

38 of 279 complaints match · Lights · clear filters · page 2 of 2

Dec 8, 2017Lights

'TAKATA RECALL' LOW BEAM HEADLIGHTS STOPPED WORKING. BUT HIGH BEAM WORKS JUST FINE.

NHTSA ODI 11053518

Mar 8, 2017Lights

POLICE STOPPED ME DUE TO MISSING PASSENGER HEADLAMP. AS I WAS REPLACING SAID HEADLIGHT, UPON CLOSER INSPECTION, I NOTICED THAT THE BULB WIRE HARNESS WERE BURNT BLACK. THE SMELL OF BURNING WAS DETECTED.

NHTSA ODI 10959613

Feb 4, 2017Electrical systemLights

WE HAVE LOST OUR INSTRUMENT LIGHTS MANY TIMES WHILE TRAVELING AND AT MANY DIFFERENT SPEEDS, ACCOMPANIED BY THE SMELL OF HOT ELECTRICAL WIRING, I AM 88YRS. OF AGE AND MY WIFE 83YRS. OF AGE AND WHEN THIS HAPPENS TO HER OR MYSELF WHEN TRAVELING IT IS A HUGE SAFETY CONCERN, WE ARE AFRAID IT MY CAUSE THE LOSS OF OUR LIVES AS A RESULT. WE HAVE CONTACTED GM ABOUT THIS. THEIR REPRESENTATIVE DID NOT EXPRESS CONCERN, AND MORE OR LESS STATED IF WE DID NOT FEEL COMFORTABLE DRIVING WE SHOULD PARK IT AND NOT DRIVE IT. WE LIVE ON FIXED INCOME WE HAVE NOTHING ELSE TO DRIVE AND CANNOT GET GM TO FIX OUR VEHICLE.THE CAR IS ALWAYS IN MOTION WHEN THIS HAPPENS AND HAPPENS AT ALL DIFFERENT SPEEDS, HIGHWAYS, AND CITY STREETS. WITH NO WAY TO JUDGE YOUR SPEED. GM SAFETY RECALL #30710- WIRING HARNESS. GMS ANSWER IS INCOMPLETE: REMEDY NOT YET AVAILABLE. PLEASE HELP!!!!!!! THIS PROBLEM HAPPENS WITH REGULARITY AND WE ARE CONCERNED THE CAR WILL CATCH FIRE SOMEDAY.

NHTSA ODI 10949528

Aug 29, 2016LightsBrakes

TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT STATED THAT THE TAIL LIGHTS FAILED TO ILLUMINATE. THE BRAKE PEDAL HAD TO BE DEPRESSED TO THE FLOORBOARD IN ORDER FOR THE TAIL LIGHTS TO ILLUMINATE. THE DEALER DIAGNOSED THAT THE TAIL LIGHT SENSOR FAILED. THE TAIL LIGHT SENSOR AND BRAKE PADS WERE REPLACED; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 100,000.

NHTSA ODI 10899202

Apr 11, 2016Lights

TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT STATED THAT THE DRIVER SIDE HEADLAMP DID NOT FUNCTION PROPERLY. THE CONTACT NOTICED THAT THE HEADLAMP BULB SOCKET WAS MELTED. IN ADDITION, THE DRIVER SIDE LOW BEAM HEADLAMP DID NOT FUNCTION AT ALL. THE DEALER DIAGNOSED THAT THE HEADLAMP ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 44,000.

NHTSA ODI 10854820

Feb 4, 2016Lights

PASSENGERS SIDE HEAD LIGHT AND WIRE CONNECTED TO IT MELTED THERE WAS SMOKE IN THE HEADLIGHT HOUSING

NHTSA ODI 10824134

Oct 29, 2015Electrical systemLightsFire

THE DRIVER SIDE LIGHT BULB & CONNECTOR MELTED. BULB CAN NOT BE REPLACED BECAUSE HOUSING IS DAMAGED. CONTACTED THE DEALER AND I WAS TOLD THIS IS NOT COVERED BY ANY RECALLS. I WOULD BE RESPONSIBLE FOR ANY PARTS. THIS IS DEFINITELY A FACTORY DEFECT AND CAR IS NOT SAFE TO DRIVE. THE ONLY WAY TO FIX THIS PER THE DEALER IS TO REPLACE COMPLETE HEADLAMP ASSEMBLY.

NHTSA ODI 10787038

Sep 18, 2015Lights

TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT STATED THAT THE DRIVER SIDE TAIL LIGHT FAILED TO ILLUMINATE. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 12V484000 (EXTERIOR LIGHTING), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT STATED THAT THE REAR DRIVER SIDE TURNING SIGNAL FAILED SOON AFTER THE RECALL REPAIR WAS PERFORMED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE REAR TAIL LIGHT BULB NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF FAILURE. THE FAILURE MILEAGE WAS 50,419.

NHTSA ODI 10765195

Aug 31, 2015Lights

TL* THE CONTACT OWNS A 2011 BUICK REGAL. WHILE DRIVING AT VARIOUS SPEEDS, THE LOW BEAM HEAD LAMPS FUNCTIONED INTERMITTENTLY. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BULBS, CONNECTORS, AND WIRES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ODI 10760311

May 14, 2015Electrical systemLights

TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT STATED THAT THE FRONT DRIVER SIDE TURN SIGNAL, BRAKE, AND HAZARD LIGHTING FAILED TO ILLUMINATE SPORADICALLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN WAS UNABLE TO FIND A FAILURE. THE LIGHT BULBS WERE CHANGED, BUT THE FAILURES PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 95,115.

NHTSA ODI 10716557

Mar 9, 2015LightsSpeed controlBrakes

MY CRUISE CONTROL AND BRAKE LIGHTS STOPPED WORKING AFTER HAVING A RECALL FIXED ON MY 2011 BUICK REGAL. THE RECALLS THAT WERE FIXED WERE AN OIL LIFE MONITOR CONTROL MODULE AND A TURN SIGNAL CONTROL MODULE. AFTER HAVING THIS FIXED, MY CRUISE CONTROL AND BRAKE LIGHTS NO LONGER ARE WORKING. I WAS PULLED OVER BY A POLICEMAN, OTHERWISE I DID NOT KNOW THEY WERE NOT WORKING WHILE I WAS DRIVING. THE BRAKES WILL COME ON ONCE I DEPRESS THE BRAKE PEDAL ALL THE WAY TO THE FLOOR OF THE CAR, BUT NOT WHILE DRIVING IN NORMAL CONDITIONS. I COULD HAVE BEEN REAR ENDED SEVERAL TIMES, AS THERE WAS NO INDICATION THAT THE LIGHTS WERE NOT WORKING. *TR

NHTSA ODI 10693133

Nov 10, 2014Electrical systemLights

THE PASSENGER SIDE LIGHT BULB MELTED. BULB CAN NOT BE REPLACED BECAUSE HOUSING IS DAMAGED. CONTACT THE DEALER AND I WAS TOLD THIS IS NOT COVERED BY ANY RECALLS. I WOULD BE RESPONSIBLE FOR ANY PARTS. THIS IS DEFINITELY A FACTORY DEFECT AND CAR IS NOT SAFE TO DRIVE. I HAVE ORDERED PART AND I'M STILL WAITING FOR REPLACEMENT FROM DEALER. *TR

NHTSA ODI 10654059

Oct 20, 2014Lights1 injury

THE HEADLAMPS BLOW OUT AND UPON EXAMINING THE BULB HOUSING THE WIRING AND THE CASING THAT THE REPLACEMENT BULBS IS SUPPOSE TO BE INSERTED IN IS BURNED OFF. THE WIRING AND THE CASING IS GONE. THE RECALL IS 12V484 IS NOT ADDRESSING THE CONCERN THAT I HAVE OF THE HEADLAMPS CLEARLY FAILING TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARDS BY BURNING OUT AND NOT GIVING ANY INDICATORS ON THE INFORMATION PANEL THAT THE HEADLAMPS ARE BLOWN. THE CASING IS SO HOT WHEN ATTEMPTING TO REPLACE THE BULB I BURNED MY HAND AND MY VEHICLE STILL DOES NOT HAVE HEADLAMPS. THIS SHOULD NOT BE SOMETHING THAT I SHOULD HAVE TO PAY TO REPAIR. THIS SHOULD BE COVERED AT GM EXPENSE. *TR

NHTSA ODI 10648923

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Working with the data? Download all 279 complaints as CSV · fetched from NHTSA July 27, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2011 Buick Regal Eassist verdict →