What 279 owners told NHTSA about the 2011 Buick Regal Eassist

THIS VEHICLE HAS A RECALL FOR ELECTRICAL SYSTEM IN SEATS. PARTS WERE UNAVAILABLE. IT DIED AND THEN CAUGHT FIRE ON THE SIDE OF THE ROAD. AND WAS TOTALLED. GM DENIES ALL LIABILITY AND REFUSES TO OFFER ANY COMPENSATION.

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2011 BUICK REGAL. CONSUMER WRITES IN REGARDS TO WIRING HARNESS SAFETY RECALL.*LD THE CONSUMER REQUESTED TO REIMBURSED FOR REPAIRS MADE TO THE VEHICLE. UPDATED 10/05/2017*JS

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VEHICLE HAD RECALL 12212"A" PERFORMED IN OCT OF 2014 AT DELARSHIP, THIS RESULTS IN SOMETIMES IF NOT EVERY TIME OF A MIS-CALIBRATED BRAKE POSITION SENSOR. THE MIS-CALIBRATION RESULTS IN MY VEHICLE REQUIRING THE BRAKE PEDAL TO BE DEPRESSED ALMOST TO THE FLOOR BEFORE THE PARK POSITION DISENGAGEMENT SENSOR IS ACTIVATED. IT IS AT THIS POINT WHEN THE BRAKE LIGHTS ARE ACTIVATED. THIS EXTRA PEDAL TRAVEL RESULTS IN ME BEING ABLE TO COME TO A RAPID STOP FROM 85 MILES AN HOUR ON THE FREEWAY WITHOUT ANY REAR BRAKE LIGHTS ACTIVATING. THE BRAKE LIGHTS ARE NOT INTERMITTENT, THEY ACTIVATE EVERY TIME THE PEDAL IS PRESSED FAR ENOUGH, WHILE DRIVING THIS IS ONLY AT THE POINT WHEN ABS WOULD BE ACTIVATED UNDER EMERGENCY BRAKING. BUICK/GMC IS AWARE THIS IS THE CASE AND ISSUED RECALL 12212"B" ON OCT 11, 2016 WHICH READS: "THIS BULLITEN HAS BEEN REVISED TO INCLUDE A NOTE BEFORE STEP 4 OF THE SERVICE PROCEDURE. PLEASE DISCARD ALL COPIES OF BULLITEN 12212A." THE NOTE STATES: "THE BRAKE PEDAL POSITION SENSOR CALIBRATION MUST BE PERFORMED AFTER THE BRAKE PEDAL POSITION SENSOR,BCM,ECM, OR HPCM HAVE BEEN SERVICED." BUICK/GMC HAS NOT INFORMED DRIVERS UNDER THE ORIGINAL 12212A RECALL THAT THEIR BRAKE LIGHTS WILL NOT ACTIVATE BECAUSE OF THIS RECALL SERVICE AND HAVE REFUSED TO HONOR THIS NEWLY UPDATED PROCEDURE ON MY VEHICLE AND SHOWS AS "COMPLETE" ON NTHTSA WEBSITE. BOTTOM LINE THE ORIGINAL BOTCHED 12212A RESULTS IN BRAKE LIGHTS NOT ACTIVATING AND ANYONE THAT HAD 12212A DONE SHOULD GET 12212B NOTIFICATION AND RECALL COVERAGE.

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PASSENGER RIGHT REAR WINDOW FREQUENTLY JUMPING TRACK: WAS REPLACED UNDER WARRANTY 10/16/13, REPLACED REGULATOR AND PUT BACK ON TRACK 05/30/17 AND 06/13/16

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2011 BUICK REGAL. CONSUMER WRITES IN REGARDS TO BATTERY CABLE WIRES INSULATION DAMAGES CAUSED ELECTRICAL SHORT FROM FUSE BOX . CONSUMER SEEKS REIMBURSEMENT FOR POWER SEATS WIRING HARNESS RECALL NOTICE REPAIRS. *SMD UPDATED 7/19/17*JS

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LAST NITE, 9:30 PM WE CAME OUT OF PUBLIX PARKING LOT DOING AN EASY LEFT. THE ENGINE SHUT OFF, ALL LIGHTS LIT UP ON DASH AND CENTER CONSOLE LIT UP SAYING "LOWER DRIVER WINDOW.." FOLLOWED BY "LOWER PASSENGER WINDOW"!! WE COASTED TO SIDE OF ROAD, PUT IT IN PARK THEN IT STARTED AND WE GOT HOME. THIS MORNING, A EASY RIGHT ONTO HIGHWAY AND LOCKS OPENED AND CLOSED BY THEMSELVES AT ABOUT 30 MPH! DURING THE HWY DRIVE, AT 75MPH CAR STUTTERS, ENGINE WHINES THEN CATCHES ITSELF, ALL DASH LIGHTS COME ON AND THE ENGINE LIGHT BLINKS 3 TIMES THEN GOES OUT! WHAT THE HE**.. COULD HAVE DIED!

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REPLACED ENGINE A 2.4L LAF AND TRANSMISSION A 6T-50 WITH BAD TRANS @ 149K MILES ON 2011 BUICK REGAL. REPLACEMENT IS 2011 2.4L LAF ENGINE AND 6T-50 TRANS W/ 17K MILES. CAR NOW HAS P0089 AND P228D CODES AND WHINE FROM HIGH PRESSURE FUEL PUMP AS DESCRIBED IN #PIP5203A. TURNS OUT ORIGINAL ENGINE IS A 2010 ENGINE WITH ALL THE CAM CHAIN ISSUES SEEN IN OTHER NHTSA COMPLAINTS. TO ADD INSULT TO INJURY MY DEALER TELLS ME ECM CAN NOT BE REPROGRAMMED TO 2011 BECAUSE PROGRAMMING IS DRIVEN BY THE VIN# ONLY. MY ONLY CHOICE IS TO BUY THE PARTS FROM GM (ABOUT $1000) TO TURN MY ENGINE BACK INTO A 2010 ENGINE OR PAY A DEALER SEVERAL THOUSAND DOLLARS TO DO THE WORK. I`M IN A POSITION OF PAYING SEVERAL THOUSAND DOLLARS MORE FOR THE CAR THEN IT IS WORTH. THIS WAS TO BE MY RETIREMENT GIFT TO MYSELF, GUESS I WILL BE DRIVING MY 1997 PONTIAC GRAND AM UNTIL I DROP DEAD. THANKS GM, MY BRAND LOYALTY SURE PAYS OFF. MY ADVICE TO FUTURE CAR BUYERS, BUY ANOTHER BRAND!! P.S. I HOPE THIS CONSTITUTES SOME EMISSION VIOLATION AND THE EPA HITS GM WITH A MULTI MILLION DOLLAR FINE. P.S.S. IT DIES ON THE ROAD TO. WHERE IS MARRY B. WHEN YOU HER?

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TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V517000 (ELECTRICAL SYSTEM, SEATS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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WHEN DRIVING OR COMING TO A STOP OR EVEN MAKING A TURNING THE VEHICLES SHAKES AND THEN SHUTS OFF, THIS FIRST HAPPEN WHEN I WAS DRIVING THE CAR ON A VERY BUSY STREET, THE FIRST TIME THIS OCCURRED IT HAPPENED WITH NO WARNING JUST A SHAKE AND THEN THE CAR SHUT OFF, REDUCING SPEED RAPIDLY , CAUSING THE TRAFFIC BEHIND ME TO DO THE SAME, THANK GOD THAT THERE WASN'T AN ACCIDENT, BUT IT SURE COULD HAVE BEEN. AND NOW I SEE ON THE FORUM THAT I AM NOT THE ONLY ONE WITH THIS PROBLEM, BUICK ISN'T DOING ANYTHING ABOUT IT, DOES THIS FALL UNDER THE LEMON LAW, HELP

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TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V517000 (ELECTRICAL SYSTEM, SEATS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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WE HAVE LOST OUR INSTRUMENT LIGHTS MANY TIMES WHILE TRAVELING AND AT MANY DIFFERENT SPEEDS, ACCOMPANIED BY THE SMELL OF HOT ELECTRICAL WIRING, I AM 88YRS. OF AGE AND MY WIFE 83YRS. OF AGE AND WHEN THIS HAPPENS TO HER OR MYSELF WHEN TRAVELING IT IS A HUGE SAFETY CONCERN, WE ARE AFRAID IT MY CAUSE THE LOSS OF OUR LIVES AS A RESULT. WE HAVE CONTACTED GM ABOUT THIS. THEIR REPRESENTATIVE DID NOT EXPRESS CONCERN, AND MORE OR LESS STATED IF WE DID NOT FEEL COMFORTABLE DRIVING WE SHOULD PARK IT AND NOT DRIVE IT. WE LIVE ON FIXED INCOME WE HAVE NOTHING ELSE TO DRIVE AND CANNOT GET GM TO FIX OUR VEHICLE.THE CAR IS ALWAYS IN MOTION WHEN THIS HAPPENS AND HAPPENS AT ALL DIFFERENT SPEEDS, HIGHWAYS, AND CITY STREETS. WITH NO WAY TO JUDGE YOUR SPEED. GM SAFETY RECALL #30710- WIRING HARNESS. GMS ANSWER IS INCOMPLETE: REMEDY NOT YET AVAILABLE. PLEASE HELP!!!!!!! THIS PROBLEM HAPPENS WITH REGULARITY AND WE ARE CONCERNED THE CAR WILL CATCH FIRE SOMEDAY.

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TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V517000 (ELECTRICAL SYSTEM, SEATS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/17/17*LJ THE CONSUMER STATED THE RADIO HE WAS SOLD WAS USED WHICH LIMITED THE CHANNELS THAT SHOULD BE ACCESSIBLE. UPDATED 08/22/2017*JS

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TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT STATED THAT THE HEATER SWITCH TO WARM THE SEATS FAILED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V517000 (ELECTRICAL SYSTEM, SEATS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,200. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *CN

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TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT STATED THAT THE HEAT SWITCH FAILED TO WARM BOTH FRONT SEATS IN THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V517000 (ELECTRICAL SYSTEM, SEATS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. VIN TOOL CONFIRMS PART NOT AVAILABLE.

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TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V517000 (ELECTRICAL SYSTEM, SEATS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V517000 (ELECTRICAL SYSTEM, SEATS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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IN AUGUST 2016, I RECEIVED AN "IMPORTANT SAFETY RECALL" #30710 FROM BUICK. THE EXPLANATION WAS "THE WIRING HARNESS FOR THE POWER SEATS MAY CONTACT THE SEAT FRAME, CHAFE, A SHORT CIRCUIT COULD OCCUR, RESULTING IN INOPERATIVE POWER SEAT ADJUSTMENTS, FLICKERING LIGHTS ON THE INSTRUMENT PANEL, SPARKING OR SMOKE UNDER THE SEAT, AND POSSIBLE FIRE." HAVING NOT HEARD ANYTHING, I CONTACTED MY AGENCY ON 9/22/16 AND WAS TOLD "NO PARTS WERE AVAILABLE." ON 11/23/16, BURNS BUICK SAID, "GM HAS NO SOLUTION. I CONTACTED GM AND SPOKE WITH [XXX] WHO DID NOT HAVE AN ANSWER. ON 11/30/16, GM'S [XXX] SUGGESTED THAT NO DATE OR SUPPLIES HAVE BEEN SET. DO I NEED TO HAVE A FIRE IN MY CAR WHILE MY GRANDCHILDREN ARE IN THE BACK SEAT FOR GM TO FINALLY DETERMINE THIS IS REALLY AN "IMPORTANT SAFETY RECALL?" WHY SHOULD IT TAKE 5 MONTHS WITHOUT ANY SOLUTION? I RIDE IN FEAR EVERYDAY KNOWING THAT I AM SITTING ON A TIME BOMB. PLEASE CONDEMN THIS FAILURE TO PROVIDE SOLUTIONS TO THIS PROBLEM AND FINE THEM SO THAT THEY DO NOT DO IT TO ANYONE ELSE IN THE FUTURE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V517000 (ELECTRICAL SYSTEM, SEATS). THE VEHICLE WAS TAKEN TO THE DEALER MONTHS AGO, BUT THE REMEDY AND PARTS WERE UNAVAILABLE. THE CONTACT LATER EXPERIENCED A FAILURE IN WHICH THE SEATS FAILED TO WARM. THE WARNING INDICATORS ILLUMINATED FOR BOTH THE FRONT DRIVER AND PASSENGER SEATS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT A DIAGNOSTIC COULD NOT BE PERFORMED. THE MANUFACTURER WAS UNABLE TO SUPPLY THE PARTS. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT STATED THAT THE FRONT DRIVER SIDE SEAT WARMER FAILED TO OPERATE. THE DEALER STATED THAT THE VEHICLE WAS UNABLE TO BE REPAIRED UNTIL IT WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 16V517000 (ELECTRICAL SYSTEM, SEATS). THE PART WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 03/03/17*LJ THE CONSUMER STATED THE DEALER ADVISED A SOLUTION HAS NOT BEEN DETERMINED YET. UPDATED 08/17/2017*JS

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TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V517000 (ELECTRICAL SYSTEM, SEATS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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I HAVE THE RECALL ON THE POWER SEAT WIRING AND MY HEATED SEATS HEAT TO A LEVEL THEN SHUT OFF CONTINUOUSLY. I HAVE A FRIEND HAD THE SAME ISSUE IN A CAMARO AND HAD CHAFED WIRES TO THE HEATED SEAT. I REFUSE TO PAY FOR THIS REPAIR AND NOW IN MICHIGAN IT IS VERY COLD AND I BOUGHT THIS CAR TO HAVE HEATED SEATS FOR A REASON. THE COPIED INFORMATION IS BELOW ON THE RECALL. THE DEALER KEEPS TELLING ME NO PARTS ARE AVAILABLE BUT HERE I AM STUCK WITH A POTENTIAL FIRE HAZARD WITH NO REPAIR. MANUFACTURER: GENERAL MOTORS LLC SUMMARY: GENERAL MOTORS LLC (GM) IS RECALLING CERTAIN MODEL YEAR 2011 BUICK REGAL VEHICLES MANUFACTURED NOVEMBER 3, 2009, TO MARCH 25, 2011, EQUIPPED WITH 8-WAY POWER ADJUSTABLE FRONT SEATS. THE POWER SEAT WIRING HARNESS MAY CONTACT THE SEAT FRAME, CAUSING THE WIRES TO CHAFE. CONSEQUENCE: CHAFED HARNESS WIRES MAY CAUSE A SHORT CIRCUIT, INCREASING THE RISK OF A FIRE. REMEDY: GM WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND SECURE THE WIRING HARNESS, AND REPAIR ANY CHAFED WIRES AS NECESSARY, FREE OF CHARGE. REMEDY PARTS ARE CURRENTLY UNAVAILABLE. INTERIM NOTICES WERE MAILED TO OWNERS ON AUGUST 18, 2016. OWNERS WILL RECEIVE A SECOND NOTICE WHEN REMEDY PARTS BECOME AVAILABLE. OWNERS MAY CONTACT BUICK CUSTOMER SERVICE AT 1-800-521-7300. GM'S NUMBER FOR THIS RECALL IS 30710.

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2011 BUICK REGAL. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR RECALL NOTICE 16V-517. *SMD

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TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V517000 (ELECTRICAL SYSTEM, SEATS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 01/06/2017*CT

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TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V517000 (ELECTRICAL SYSTEM, SEATS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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MY DAUGHTER DRIVES OUR 2011 BUICK REGAL CXL THAT WE PURCHASED IN FEBRUARY 2016. IN THE LAST SEVERAL MONTH THE VEHICLE HAS STALLED, STEERING LOCKS UP, BRAKES GO COMPLETELY OUT, IT DOESN'T HAVE AN ELECTRICAL AND BECAUSE IT HAS AN ELECTRIC EMERGENCY BRAKE THERE IS NO WAY FOR HER TO STOP. THE FIRST TWO TIMES SHE WAS DRIVING AROUND TOWN AND THE LAST TIME IT HAPPENED WAS LAST WEEK AT 70 MPH ON THE HIGHWAY. SHE ALMOST HIT THE CAR IN FRONT OF HER. ONCE IT COASTED TO A STOP SHE WAS ABLE TO START IT AND CONTINUE ON. THIS GM VEHICLE 2011 BUICK REGAL IS A DEATH TRAP WAITING TO HAPPEN. DON'T BUY A BUICK!!! I PICKED IT UP FROM THE LOCAL BUICK DEALER YESTERDAY AND THEY CAN'T DO ANYTHING. ONCE THE VEHICLE IS RESTARTED AFTER ONE OF THESE INCIDENTS THE COMPUTERS AUTOMATICALLY RESETS AND WIPED CLEAN OF CODES WITHOUT ANY TRACE OF A PROBLEM OR ISSUE. ALL THE ERRORS COMPLETELY DISAPPEAR. THE SERVICE PERSON AT THE DEALERSHIP ASKED ME IF I HAD A DECODER I COULD PLUG IN RIGHT AFTER IT HAPPENS. THIS PROBLEM IS ALL OVER THE INTERNET AND BUICK DOES NOTHING. YOU CAN BET THAT A GM EXECUTIVE WOULD DECLINE AN OFFER FOR ONE OF HIS/HER FAMILY MEMBERS TO DRIVE IT FOR A WHILE. MAKE NO MISTAKE THESE CARS SHUT DOWN COMPLETELY WITHOUT ANY WARNING AND ABSOLUTELY NOTHING WORKS AT THE MOMENT. NO STEERING, NO BRAKES, STALLED ENGINE, AND NO ELECTRICAL. ABSOLUTELY NOTHING!!! ALL BUICK SAYS BASE ON ONLINE COMMENTS IS SORRY. SORRY FOR WHAT? KILLING PEOPLE? NOT GIVING A [XXX] ABOUT MY FAMILY OR YOURS? IF THEY WERE SORRY THEY'D STEP UP AND DO THE RIGHT THING BEFORE ITS TOO LATE AND SOMEONE DIES. INSURANCE COMPANIES ARE PROBABLY PAYING OUT LOTS OF MONEY TO THEIR INSURED AND THE PEOPLE THEY HIT, INJURE OR KILL. I BET THEY WOULD LOVE TO HEAR MORE ABOUT THIS ISSUE. BE CAREFULLY WHAT YOU BUY BECAUSE YOU MIGHT BE SURPRISED BY YOUR CAR RIGHT BEFORE YOU CRASH. I'VE ALWAYS LIKES GM AND BUICKS BUT NOT ANYMORE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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