Home · 2011 Buick Regal Eassist · Complaints

What 279 owners told NHTSA about the 2011 Buick Regal Eassist

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (279)Crash / fire / injury (19)Engine (108)Electrical system (75)Transmission & drivetrain (39)Lights (38)Brakes (32)Seats (29)Electronic Stability Control (esc) (19)Fuel system (17)Steering (17)Speed control (13)

Newest first · 279 complaints · page 10 of 12

Jun 8, 2015Engine

ENGINE KEEPS STALLING., IT HAPPENS AT INTERSECTIONS AND RANDOMLLY AFTER ACCELERATING. THE CAR DIES. I HAVE HAD THIS CHECKED BY DEALERS AND SEVERAL MECHANICS. VERY LOUD NOISE WHEN VEHICLE STARTS UP. RUNS ROUGH AND DOES NOT ACCELERATE CORRECTLY. SHAKES WHENEVER IDLE AND TURNS OFF RANDOMLLY. POSSIBLE ECM SOFTWARE UPDATE NEEDED BASED ON INTERNET SEARCH FOR THE SIMILIAR ISSUE WITH THIS MODEL AND YEAR. DEALER WAS UNABLE TO ASSIST OR EVEN COMMENT ON ANY UPDATES TO SOFTWARE WITHOUT GOING IN AND PAYING FOR INSPECTION AGAIN. FUSES, AIR INTAKE, O2 SENSORS FILERS, EVERYTHING HAS BEEN CHECKED.

NHTSA ODI 10724092

May 28, 2015Engine

ENGINE STALLING IN INTERSECTION, AND IN A PARKING LOT. WAS ATTEMPTING TO CROSS AN INTERSECTION AND CAR JUST DIED, STARTED IT AGAIN IT MOVED VERY ROUGHLY AND DIED AGAIN. IT WAS HOT OUTSIDE AND I HAD THE AIR RUNNING. NO DTC CODES PRESENT. IT HAS NOW HAPPENED SEVERAL MORE TIMES WHILE JUST LETTING OFF THE GAS AND PULLING INTO A PARKING SPOT. IT'S VERY RANDOM AND I AM AFRAID TO HAVE MY WIFE OR DAUGHTER DRIVE THE VEHICLE AND HAVE IT DIE IN A CROSS ROAD OR INTERSECTION. LOTS OF POSTS ON SIMILAR ISSUES, BUT NO RECALLS FROM BUICK.....WILL SOMEONE HAVE TO DIE FIRST?

NHTSA ODI 10721873

May 14, 2015Electrical systemLights

TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT STATED THAT THE FRONT DRIVER SIDE TURN SIGNAL, BRAKE, AND HAZARD LIGHTING FAILED TO ILLUMINATE SPORADICALLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN WAS UNABLE TO FIND A FAILURE. THE LIGHT BULBS WERE CHANGED, BUT THE FAILURES PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 95,115.

NHTSA ODI 10716557

Apr 21, 2015Engine

ON SATURDAY, 4/18/15, I WAS IN THE INTERSECTION WAITING TO MAKE A LEFT HAND TURN; THE VEHICLE WAS NOT MOVING. WHEN IT WAS CLEAR TO COMPLETE THE LEFT HAND TURN, I PLACED MY FOOT ON THE ACCELERATOR AND THE VEHICLE WOULD NOT MOVE FORWARD. BY THIS TIME, THE LIGHT CHANGED TO RED, PERMITTING TRAFFIC IN THE OPPOSITE DIRECTION TO MOVE FORWARD. HOWEVER, I AM IN THE MIDDLE OF THE INTERSECTION UNABLE TO MOVE. I SHUT THE VEHICLE OFF AND RESTARTED THE VEHICLE AT WHICH TIME, I WAS ABLE TO MANEUVER MY VEHICLE OUT THE AWAY AND COMPLETE MY LEFT HAND TURN. I TOOK IT TO THE BUICK DEALERSHIP LOCATED AT 7400 W CERMAK ROAD IN NORTH RIVERSIDE, IL ON 4/20/15 AND THEY FOUND NOTHING WRONG WITH IT. SO I PICKED UP MY VEHICLE HOME 4/20/15 AND DROVE IT HOME. ON THE RIDE HOME, IT PERFORMED WITH NO ISSUES. THEN ON TUESDAY, 4/21/15, I WAS SITTING AT A RED LIGHT. ONCE THE LIGHT TURNED GREEN WHICH PERMITTED ME TO MOVE FORWARD, I PLACED MY FOOT ON THE ACCELERATION. THE VEHICLE JOLTED FORWARD AN INCH OR SO AND WOULD NOT MOVE FORWARD ANY LONGER. THE VAN BEHIND ME HAD TO SWING TO THE RIGHT OF MY VEHICLE TO AVOID REAR ENDING ME. THIS IS A VERY DANGEROUS SITUATION. THIS COULD CAUSE ACCIDENTS AND/OR INJURY AND FATALITIES. I ALSO HAD MY 13 YR OLD DAUGHTER IN THE VEHICLE WITH ME DURING BOTH INCIDENTS. I'VE SEEN NUMEROUS COMPLAINTS ABOUT THIS SAME PROBLEM. THIS NEEDS TO BE ADDRESSED AS THE COULD END SOMEONE'S LIFE OR SERIOUSLY INJURE SOMEONE. *TR

NHTSA ODI 10712053

Apr 18, 2015Engine

I WAS DRIVING ABOUT 35 MPH AND WAS COMING INTO AN INTERSECTION IN WHICH I NEEDED TO TURN. STOPLIGHT TURNED RED, SO I STOPPED. AS SOON AS I STOPPED, THE CAR JUST DIED. WOULD NOT RESTART. HAD TO CALL A TOW TRUCK. MY DAUGHTER WAS IN THE CAR! WE COULD HAVE SERIOUSLY BEEN HURT. SOMEONE PLEASE FIGURE OUT WHAT IS GOING ON. HAVE HAD MY CAR AT DEALER BEFORE AND MENTIONED STALLING, BUT NOTHING HAS BEEN DONE. WILL BE HAVING IT TOWED BACK IN MONDAY. *TR

NHTSA ODI 10706451

Mar 26, 2015Electrical systemEngine

I BOUGHT THIS 2011 BUICK REGAL WITH ABOUT 53000 MILES ON IT FROM A PRIVATE SELLER. FROM THE DAY I GOT IT THE STEREO, CLOCK, NAVIGATION HAVE BEEN A PROBLEM. THE CLOCK DOESN'T HOLD THE TIME, STEREO TURNS OFF MY ITSELF OR SOMETIMES MAKES A LOUD POP NOISE AND DOESN'T WORK. THE NAVIGATION IS IN THE STATE OF WASHINGTON, I LIVE IN N.Y. THE DRIVERS HEATED SEAT DOESN'T WORK. THE BUMPER TO BUMPER WARRANTY WAS UP 3000 MILE AGO, AT THIS POINT. LATER, THE TIMING CHAIN NEEDED TO BE REPLACED. THE MOTOR MADE A LOUD KNOCK AND WOULD SURGE, HESITATE AND STALL. WITH THE TIMING BEING OFF, THE TRANSMISSION WOULDN'T DOWNSHIFT AND WAS HARD TO STOP THE CAR. TWO MONTHS LATER THE SAME SYMPTOMS RE-OCCURRED. THE DEALER CHARGED ME TO DIAGNOSE AND TOLD ME IT WAS DOWN 2 QUARTS OF OIL. THEY CHANGED THE OIL 2 MONTHS PRIOR. NOW, I NOTICED THE REAR BRAKES ARE DRAGGING AND DON'T RELEASE SOMETIMES. GM, BUICK AND TWO DEALER WON'T DO ANYTHING ABOUT ANY OF THIS. AN EXPENSIVE CAR THAT IS BARELY YEARS OLD WITH ALL THESE PROBLEMS. I'VE SEEN THE SERVICE BULLETINS ON ALL OFF THESE PROBLEMS. NO HELP FROM GM, JUST INDEX CARD READERS FROM THE PHILIPPINES WHO APOLOGIZE EVERY THIRTY SECONDS AND MAKE EXCUSES! *TR

NHTSA ODI 10702048

Mar 9, 2015LightsSpeed controlBrakes

MY CRUISE CONTROL AND BRAKE LIGHTS STOPPED WORKING AFTER HAVING A RECALL FIXED ON MY 2011 BUICK REGAL. THE RECALLS THAT WERE FIXED WERE AN OIL LIFE MONITOR CONTROL MODULE AND A TURN SIGNAL CONTROL MODULE. AFTER HAVING THIS FIXED, MY CRUISE CONTROL AND BRAKE LIGHTS NO LONGER ARE WORKING. I WAS PULLED OVER BY A POLICEMAN, OTHERWISE I DID NOT KNOW THEY WERE NOT WORKING WHILE I WAS DRIVING. THE BRAKES WILL COME ON ONCE I DEPRESS THE BRAKE PEDAL ALL THE WAY TO THE FLOOR OF THE CAR, BUT NOT WHILE DRIVING IN NORMAL CONDITIONS. I COULD HAVE BEEN REAR ENDED SEVERAL TIMES, AS THERE WAS NO INDICATION THAT THE LIGHTS WERE NOT WORKING. *TR

NHTSA ODI 10693133

Feb 25, 2015Transmission & drivetrain

2011 BUICK REGAL. CONSUMER WRITES IN REGARDS TO VEHICLE REPAIR ISSUES. *SMD THE CONSUMER STATED HE RECENTLY NOTICED SEVERAL FLUID SPOTS UNDER THE VEHICLE. AN INSPECTION REVEALED THE TRANSMISSION COOLER LINES DETERIORATED WHICH CAUSED THE LEAK. *JB

NHTSA ODI 10667997

Feb 6, 2015Electronic Stability Control (esc)Engine

TL*THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT STATED THAT THE VEHICLE STARTED TO SHAKE AND STALLED INTERMITTENTLY. THE CONTACT STATED THAT THE FAILURE OCCURRED DURING COLD WEATHER CONDITIONS. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE OVER 36 MPH. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD ACCELERATE INDEPENDENTLY INTERMITTENTLY. THE CONTACT MENTIONED THAT THE ELECTRONIC STABILITY CONTROL, THE ENGINE AND THE OIL WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 44,000.

NHTSA ODI 10681763

Feb 2, 2015Transmission & drivetrainEngine

THE VEHICLE LOST MOST OF ITS POWER, THE ENGINE LIGHT CAME ON AND IT WOULD NOT EVEN ACCELERATE TO 40 MPH. THIS IS A VERY DANGEROUS SITUATION ON THE HIGHWAY WHERE THE MINIMUM SPEED IS 45 MPH. APPARENTLY, THIS IS NOT UNCOMMON WITH THAT ENGINE. I AM NOW PAYING $611 TO REPLACE THE THROTTLE BODY THAT APPARENTLY IS THE SOURCE OF THE PROBLEM ON THIS ESSENTIALLY NEW CAR. *TR

NHTSA ODI 10680501

Feb 2, 2015Speed controlElectronic Stability Control (esc)Engine

PURCHASED CAR IN SUMMER OF 2011. DURING THE FIRST COLD WEATHER CAR WOULD GIVE A WARNING TO SERVICE STABILITI TRAC AND THAT THE ENGINE POWER HAD BEEN REDUCED. I DECIDED TO PULL OVER AND RESTART THE VEHICLE AND IT WOULD RESET THE COMPUTER AND THE WARNING LIGHTS WOULD TURN OFF. I TOOK THIS TO THE DEALER AND THEY COULD NOT REPLICATE THE ISSUE. I STARTED TO LET THE CAR WARM UP IN THE WINTER AND THIS SEEMED TO HELP UNTIL RECENTLY. WITHIN THE LAST FEW WEEKS I HAVE BEEN HAVING SIMILAR PROBLEMS EVEN AFTER LETTING THE CAR WARM UP. THE CAR WILL AUTOMATICALLY REDUCE ENGINE POWER EVEN WHILE ON THE HIGHWAY MAKING IT DIFFICULT TO GET OUT OF THE WAY OF TRAFFIC. AFTER THESE INCIDENTS THE CHECK ENGINE LIGHT WILL COME ON BUT WILL GO OFF AFTER TURNING THE CAR OFF AND RESTARTING. I HAVE CONTACTED ONSTAR AND THEY TELL ME THE SAME THING THAT THE WARNING LIGHTS DO. I HAVE ALSO HAD ISSUES WITH THE CAR TRYING TO ACCELERATE ON ITS OWN WHILE AT A STOPLIGHT. AFTER GOING TO THE DEALER AND HAVING THEM NOT ABLE TO DIAGNOSE THE PROBLEM OR TRY TO REPAIR IT AND NOT FIX THE ISSUES, I FEEL AT A LOSS OF WHAT TO DO AT THIS POINT. I DO NOT HAVE THE TIME OR MONEY TO KEEP GOING TO THE DEALER ONLY TO LEAVE WITH THE SAME PROBLEMS. I WOULD THINK THAT THE MANUFACTURER WOULD BE MORE INCLINED TO FIX THESE ISSUE BEFORE PEOPLE ARE INJURED OR ANY FATALITIES OCCUR DUE TO THEIR NEGLIGENCE. I FEEL THAT AFTER READING ABOUT OTHER PEOPLE'S SIMILAR ISSUES THAT THIS IS SOMETHING THAT SHOULD CALL FOR A RECALL. *TR

NHTSA ODI 10680729

Jan 28, 2015Electrical systemSpeed control

WHILE STOPPED AT A TRAFFIC LIGHT, THE AFFECTED VEHICLE'S THROTTLE BODY FAILED, CAUSING SEVER SHAKING, REVVING OF THE ENGINE TO APPROXIMATELY 1500 RPM, AND EVENTUALLY CAUSING THE VEHICLE TO DRIVE ITSELF FORWARD WHILE MY FOOT WAS FIRMLY DEPRESSING THE BRAKE. IT PROPELLED, OUT OF MY CONTROL, APPROXIMATELY 3 FEET FORWARD. HAD I NOT PUT THE VEHICLE IMMEDIATELY INTO NEUTRAL WHILE THIS WAS OCCURRING, THE VEHICLE WOULD HAVE TRAVEL FURTHER, OUT OF MY CONTROL. HAD SOMEONE BEEN IN FRONT OF ME AT THE INTERSECTION, OR IF I HAD NOT PUT THE CAR IN NEUTRAL, PREVENTING THE VEHICLE FROM ENTERING THE INTERSECTION, A VEHICULAR COLLISION WOULD HAVE OCCURRED. THE EXACT CAUSE OF THE FAILURE, PER THE DEALERSHIP WORK ORDER, WAS "THROTTLE BODY INTERNAL INTERMITTENT SHORT." *TR

NHTSA ODI 10679567

Dec 18, 2014Tires

TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT STATED THAT THE TIRE PRESSURE WARNING LIGHT ILLUMINATED BUT INDICATED THAT THE WRONG TIRE WAS DEFLATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 35,030.

NHTSA ODI 10667119

Nov 21, 2014Fuel system

WHEN I FILLED THE BUICK REGAL WITH GAS AND AT SPEEDS 45MPH AND UP, YOU START TO SMELL GAS FUMES INSIDE THE VEHICLE. IT'S COLD OUT SO THE WINDOWS ARE UP AND ON TWO OCCASIONS, AFTER I GOT TO WORK I WAS DIZZY AND LIGHT-HEADED AND MY HEART WAS POUNDING. TWO CO-WORKERS WOULDN'T LEAVE MY SIDE UNTIL MY HEAD CLEARED. THEY THOUGHT I WAS HAVING A HEART ATTACK OR SOMETHING, BUT MY HEART AND HEAD FINALLY CLEARED. I'M SCARED TO DRIVE IT AND I WORK AN HOUR AWAY AND MAY CAUSE AN ACCIDENT. *TR

NHTSA ODI 10659960

Nov 10, 2014Electrical systemLights

THE PASSENGER SIDE LIGHT BULB MELTED. BULB CAN NOT BE REPLACED BECAUSE HOUSING IS DAMAGED. CONTACT THE DEALER AND I WAS TOLD THIS IS NOT COVERED BY ANY RECALLS. I WOULD BE RESPONSIBLE FOR ANY PARTS. THIS IS DEFINITELY A FACTORY DEFECT AND CAR IS NOT SAFE TO DRIVE. I HAVE ORDERED PART AND I'M STILL WAITING FOR REPLACEMENT FROM DEALER. *TR

NHTSA ODI 10654059

Oct 20, 2014Lights1 injury

THE HEADLAMPS BLOW OUT AND UPON EXAMINING THE BULB HOUSING THE WIRING AND THE CASING THAT THE REPLACEMENT BULBS IS SUPPOSE TO BE INSERTED IN IS BURNED OFF. THE WIRING AND THE CASING IS GONE. THE RECALL IS 12V484 IS NOT ADDRESSING THE CONCERN THAT I HAVE OF THE HEADLAMPS CLEARLY FAILING TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARDS BY BURNING OUT AND NOT GIVING ANY INDICATORS ON THE INFORMATION PANEL THAT THE HEADLAMPS ARE BLOWN. THE CASING IS SO HOT WHEN ATTEMPTING TO REPLACE THE BULB I BURNED MY HAND AND MY VEHICLE STILL DOES NOT HAVE HEADLAMPS. THIS SHOULD NOT BE SOMETHING THAT I SHOULD HAVE TO PAY TO REPAIR. THIS SHOULD BE COVERED AT GM EXPENSE. *TR

NHTSA ODI 10648923

Oct 7, 2014Seats

TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V447000 (SEATS). HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PAM UPDATED 11/20/14*LJ UPDATED 02/03/15

NHTSA ODI 10643032

Jul 24, 2014Electrical systemEngine

WELL FIRST THERE ARE A FEW COMPLAINTS , FIRST FEW MONTHS ,CAR ALARM GOING OFF AT RANDOM , THEN TRUNK POPPED AT RANDOM ,BROUGHT IN TWO SEPARATE OCCASIONS TO DEALER FOR SERVICE WAS SAID TO BE FIXED . THEN LEFT SIGNAL OUTAGE FEW OCCASIONS BROUGHT IN WITH THE OTHER WORK , HAD NO IDEA ABOUT THE BULBS TILL THIS SITE , THEN RADIO ON AND OFF INTERMITTENT , BATTERY OR OTHER CAR DIES CHARGES WILL DRIVE ALL DAY END OF DAY AFTER A BATTERY JUMP STUTTERS AS DRIVING OR FEELS LIKE GOING TO JUST DIE . GOT HOME ON 7/21/2014 AND NOTICED ALL THE RECALLS ON NEWS HAD NO CLUE IT WAS THIS MAKE,MODEL ,YEAR,ETC., MY 18 HAS DRIVEN ON NUMEROUS OCCASIONS (GOD FORBID) ! ALSO I'M READING WHERE THIS MAKE TAKES OFF AT RANDOM HAS HAPPENED NUMEROUS TIMES IN DRIVE THRU ASSUMED I HADN'T APPLIED ENOUGH PRESSURE TO BRAKE . I'M FURIOUS AND HONESTLY WITH YOUNG ADULT DRIVERS SCARED TO DEATH NOW! OHHH AND NEVER RECEIVED ANY RECALL INFO ON THIS VEHICLE EVER! OH AND MY KEY BROKE TO ONLY THING IS IT BENT AND HAD REPLACED ! AND SEAT WAS LOOSE ALSO . *TR

NHTSA ODI 10615961

Jul 19, 2014Engine & coolingTransmission & drivetrain

TIMING CHAIN AND WATER PUMP CHAIN AND ALL THE OTHER GOOD THINGS THAT GO ALONG WITH THIS NEEDED TO BE REPLACE ON MY 2011 BUICK REGAL 2.4L ENGINE JUST UNDER 25000 MILESTHIS SHOULD NOT HAVE HAPPENED AT THIS MILEAGE. WHAT IF THIS DECIDED TO GO WHILE I WAS ON THE HIGHWAY..THIS SEEMS LIKE A PROBLEM THAT NEEDS TO BE INVESTIGATED. *TR

NHTSA ODI 10614751

Jul 8, 2014Brakes

VEHICLE DROVE FINE NIGHT BEFORE, WHEN ATTEMPTING TO DRIVE AWAY THE NEXT MORNING IT FELT LIKE THE BRAKES WERE DRAGGING, PARTIALLY ON, NOTED BRAKE PEDAL IN DEPRESSED POSITION. CHECKED PARKING BRAKE TO ENSURE IT WAS NOT ENGAGED, JACKED UP EACH TIRE ONE AT A TIME AND NOTED DRAG ON ALL THE WHEELS. LEFT THE VEHICLE AS IS FOR A COUPLE HOURS THEN IT WOULD NOT START, ACTED LIKE A DEAD BATTERY. CHARGED BATTERY AND HAD IT CHECKED UNDER LOAD AT O'RIELLY'S AUTO PARTS UNDER LOAD..BATTERY TESTED GOOD. REINSTALLED BATTERY AND CAR STARTED, NO WARNING LIGHTS OR MESSAGES. BRAKE PEDAL HAD RETURNED TO UPRIGHT POSITION, TEST DROVE THE CAR AND IT DROVE AND BRAKED FINE. GOOD PEDAL, NO DRAG. ABOUT 2 WEEKS LATER ON JULY 2,2014 BRAKE PEDAL HAD DROPPED AGAIN ON IT'S OWN AND BRAKES WERE AGAIN DRAGGING. BATTERY AND ELECTRICS WERE NO ISSUE THIS TIME. LET CAR SIT FOR 4 DAYS WHILE OUT OF TOWN AND WHEN RETURNED BRAKES AND PEDAL OK. DROVE IMMEDIATELY TO BUICK DEALER AND PROVIDED THEM WITH SERVICE BULLETIN 338152 AND NHTSA ACTION NUMBER 10045319 WHICH APPEARS TO COVER THE EXACT SITUATION. I AM WAITING FOR A RESPONSE. *JS

NHTSA ODI 10608967

Jun 21, 2014SteeringBrakes

SIX MONTHS AFTER PURCHASING THIS USED VEHICLE (WITH 29,000 MILES ON IT) IT COMPLETELY STALLED ON THE INTERSTATE WHILE DRIVING ABOUT 65 MPH. IT STARTED BRAKING BY ITSELF MAKING IT DIFFICULT TO GET TO AN EMERGENCY PULL OFF AREA. THIS COULD HAVE CAUSED A SERIOUS ACCIDENT CONSIDERING IT WAS RUSH HOUR. I TOOK IT TO THE DEALERSHIP WHERE THEY TOLD ME THAT THE "THROTTLE BODY" NEEDED TO BE REPLACED. AFTER GETTING IT REPAIRED THE CAR DROVE FINE UNTIL THIS YEAR. AT ABOUT 55,000 MILES MY CAR WOULD START SHAKING VERY HARD, BRAKE PEDAL WAS ALMOST TO THE FLOOR, AND IT WAS ALMOST IMPOSSIBLE ACCELERATE. I HAD TO PULL OVER AND RESTART THE CAR. THIS HAPPENED ATLEAST 4 TIMES. EVENTUALLY MY CAR STALLED OUT ON ME AGAIN WHILE DRIVING ON THE INTERSTATE. ONCE AGAIN THIS FEBRUARY THE DEALERSHIP BLAMED IT ON THE "THROTTLE BODY" AND A POWERLINE THAT WAS "COMPLETELY CORRODED". AFTER HAVING THEM REPLACED, IT DROVE OK FOR ONLY A COUPLE OF MONTHS. THEN ALL OF A SUDDEN IN JUNE MY CAR STARTED SHAKING VERY BADLY WHILE DRIVING ON THE INTERSTATE AND I NOTICED THAT MY BRAKE WAS STUCK I PUT MY FOOT UNDER THE BRAKE PEDAL TO POP IT OUT AND THE CAR THEN DROVE OK. I TOOK IT TO THE DEALERSHIP AND GO FIGURE THE "THROTTLE BODY" NEEDED TO BE REPLACED, BRAKE MASTER CYLINDER HAD TO BE REPLACED, BRAKE VACUUM BOOSTER NEEDED SERVICE, BRAKE FLUID SYSTEM HAD TO BE FLUSHED, AND THE ENGINE AIR FILTER NEEDED TO BE REPLACED. I WALKED AWAY WITH A $300 BILL BECAUSE THE WARRANTY ONLY COVERED SOME OF THE PROBLEMS. ONE WEEK LATER WHILE IT WAS POURING RAIN I WAS DRIVING ON THE INTERSTATE AND MY CAR COMPLETELY STALLED FOR THE 3RD TIME. A TRACTOR TRAILOR ALMOST LOST CONTROL TRYING TO PREVENT HITTING ME AS I SLID OFF THE INTERSTATE. ONCE I WAS SAFE I TRIED TO RESTART IT AND THE KEY BROKE OFF IN THE IGNITION. NOW THE IMMOBILIZER MODULE HAS TO BE REPLACED. PLEASE NOTE THAT I KEEP THE MAINTENANCE UP ON THIS VEHICLE. *TR

NHTSA ODI 10604966

Jun 6, 2014Electrical systemEngine

WHEN STARTING THE CAR IN THE MORNING, IT ACTS DEAD, BUT THE BATTERY IS OKAY. AFTER A FEW TRIES IT DOES START BUT THEN I HAVE THE DASH LIGHT BEHAVING CRAZY - EMERGENCY FLASHERS ON AND VARIOUS MESSAGES IN MY CENTER DASH. I RESET EVERYTHING TO NORMAL AND AM OKAY. UPON A RESTART LATER IN THE DAY, THINGS ARE USUALLY OKAY. BEING A SENIOR CITIZEN I DON'T GO VERY FAR BUT YESTERDAY, AS I WAS ENTERING A TRAFFIC CIRCLE, THE ENGINE SUDDENLY QUIT, A HUGE TRAILER TRUCK WAS BEARING DOWN ON ME AND LUCKILY THE CAR STARTED BACK UP JUST IN TIME. THE BUICK DEALER (DARBY) TREATED ME RUDELY OVER A MINOR PROBLEM SO NOW I DON'T KNOW WHERE TO GO OR WHAT TO DO FOR HELP ON THIS ISSUE. *TR

NHTSA ODI 10596587

May 31, 2014Engine & cooling

WHEN I CAME TO A STOP THE CAR STALLED. RETURNED TO DEALER AND THEY COULD NOT FIND ANY PROBLEM. ON 5/29/13 I WAS MAKING A U TURN AND WHEN THE TURN WAS COMPLETED THE CAR STALLED AGAIN THIS WAS ON A BUSY HIGHWAY. CAR IS IN SHOP NOW AND AGAIN, THEY CAN'T DUPLICATE PROBLEM. THIS IS EXTREMELY DANGEROUS. *TR

NHTSA ODI 10595255

May 22, 2014Transmission & drivetrain

TL * THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. ADDITIONALLY, THE CONTACT MENTIONED THAT THE KEY FAILED TO RELEASE FROM THE IGNITION SWITCH AND SHIFT OUT OF DRIVE. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 18,000 AND THE CURRENT MILEAGE WAS 60,000.

NHTSA ODI 10593500

May 21, 2014Engine

I HAVE HAD TO TURN MY VEHICLE INTO THE SHOP ON MULTIPLE OCCASIONS REGARDING MY VEHICLE BREAKING DOWN IN THE MIDDLE OF TRAFFIC, THE CARD BASICALLY RUNS LIKE A TOY! WITHIN MONTHS OF PURCHASING THIS PRECERTIFIED ONE OWNER VEHICLE, THE OIL LIGHT SUPPOSEDLY WAS RECALLED AND DID NOT FUNCTION-CAR HAD ABSOLUTELY NO OIL. I CONTINUED TO RECEIVED BUICK HANDLED MAINTENANCE AND STILL EXPERIENCING ISSUES. THE VEHICLE STILL LOOSES OIL WITHIN RANGE OF NOT NEEDING A CHANGE. THE CARD JERKS AND WHEN APPROACHING STOPS AND WILL COMPLETELY CUT OFF. I RECENTLY GOT MY CAR BACK AFTER TWO WEEKS OF REPAIRS REPLACING OF ENGINE PISTONS, BELTS SO ON AND SO FORTH HOWEVER TODAY AFTER COMING TO A STOP AT A STOP LIGHT, THE CAR BEGAN TO JERK AND SHAKE AND THE DIED. THE LIGHT TURN GREEN AND I WAS IN FRONT OF A SCHOOL BUS! I CANNOT BE ON THE ROAD AND MY CAR CUTTING OFF IN TRAFFIC AFTER MULTIPLE REPAIRS! THIS WAS MY FIRST CAR PURCHASE AND I AM MORE THAN DISAPPOINTED. ONCE AGAIN I HAVE TO TAKE MY CAR IN TO SEE WHY THE ISSUE CONTINUES. *TR

NHTSA ODI 10592981

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Working with the data? Download all 279 complaints as CSV · fetched from NHTSA July 27, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2011 Buick Regal Eassist verdict →