Home · 2011 BMW 528i · Complaints

What 198 owners told NHTSA about the 2011 BMW 528i

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (198)Crash / fire / injury (9)Engine (36)Engine & cooling (36)Transmission & drivetrain (35)Tires (31)Fuel system (26)Steering (26)Electrical system (14)Speed control (9)Suspension (6)Airbags (5)

5 of 198 complaints match · Airbags · clear filters

Nov 9, 2022SteeringAirbags

I noticed all of a sudden when I would turn my steering wheel it would make a clicking sound. Then none of my controls were working on the steering wheel. The horn wouldnt work none of the buttons and the air bag malfunction light was on. I researched and quite a few people had the same problem and I found out it was the ribbon wire inside the steering wheel had snapped and broke. The clock spring i guess might have failed or something. So now i have no horn or airbag and it's very dangerous. To ha e it replaced will be a few hundred dollars. This car just keeps having one problem after another. This seems like a really bad design and it is easily broken. I think they should recall this.

NHTSA ODI 11492924

Mar 29, 2021AirbagsSpeed controlEngine

I HAVE A F10 2011. I HAVE BEEN WAITING ON SOME REIMBURSEMENT FROM BMW SINCE 2017! NOW I CAN'T FIND ANY RECORD OF THEIR PROMISES M. I BOUGHT MY 528I IN 2015. REPLACES WATER PUMP TWICE, PULLY, TENCH-NOR, MORE THAN 5 TIMES, AND SOME BELTS. IT LAGGED ON THE FWY AND OTHER TIMES IT ACCELERATES ON ITS OWN. EVERY TIME I DROVE IT, IT SMELLED LIKE IT WAS ON FIRE. OH, LET'S NOT FORGET THE FAULTY CRANK SHAFT AND THE AIRBAG ARE BOTH BROKEN. AND NOW, SINCE 2018 IT SITS IN THE DRIVEWAY LOOKING BRAND NEW. STUCK PAYING MY NOTE @ $700. AND HAVE TO RENT FROM AVIS $1,000 A MONTH. THIS IS NOT FAIR. THE LAST TIME I HAVE HEARD FROM BMW NORTH WAS OVER A YEAR AGO.

NHTSA ODI 11405485

Aug 21, 2017Airbags

TROUBLE CODE READING

NHTSA ODI 11016445

Oct 7, 2016Airbags

TL* THE CONTACT OWNS A 2011 BMW 528I. WHEN THE VEHICLE WAS TURNED ON, THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE CONTACT ALSO STATED THAT THE DRIVER RESTRAINT SYSTEM MALFUNCTION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED; HOWEVER, THE MECHANIC WAS UNABLE TO PRODUCE A FAULT CODE OR DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.

NHTSA ODI 10914487

Dec 3, 2014Electrical systemAirbagsSeat beltsCrash

INVOLVED IN AN ACCIDENT. OTHER VEHICLE GOING SOUTHBOUND CROSSED OVER MEDIAN STRIP OF HIGHWAY, HIT THREE CARS GOING NORTHBOUND, MINE WAS THIRD CAR TO BE STRUCK. OFFENDING CAR DID A 360 IN FRONT OF ME, I SLOWED TO ABOUT 25 AND HE MOVED INTO ME. I STRUCK HIS REAR PASSENGER SIDE CORNER. I HAD FRONT END DAMAGE OVER $5K. NO AIRBAG, BUT DEFAULT MESSAGES AND AN AIRBAG ICON CAME ON THE VIDEO SCREEN AND THE FRONT INSTRUMENT PANEL. IT STATES "DRIVER AND PASSENGER AIRBAG OR RESTRAINT SYSTEM MALFUNCTION." *JS

NHTSA ODI 10661924

Working with the data? Download all 198 complaints as CSV · fetched from NHTSA July 28, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2011 BMW 528i verdict →