Home · 2026 Toyota Prius Plug-in Hybrid · Complaints

What 4 owners told NHTSA about the 2026 Toyota Prius Plug-in Hybrid

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (4)Electrical system (2)Backup camera & sensors (1)

1 of 4 complaints match · Backup camera & sensors · clear filters

May 5, 2026Backup camera & sensors

Infotainment screen failed to boot when the vehicle was turned on. Due to this failure, the rear view camera was not available when the vehicle was shifted to reverse. After backing out of the parking spot, I chose to park and restart the vehicle. The infotainment screen then proceeded to boot up and behave normally. There were no warnings or any other alerts or messages. A disabled rear view camera can impact pedestrian and vehicle safety by limiting rear vision while operating the vehicle in reverse. During the drive home, approximately 15 minutes later, the infotainment system went to a black screen and rebooted. After 10-15 seconds, the system had restarted and was available again. This did not appear to impact vehicle control or associated safety systems. It was a mild distraction while driving. The vehicle has not yet been inspected by the dealer, this is scheduled a few days from now at their earliest availability.

NHTSA ODI 11735804

Working with the data? Download all 4 complaints as CSV · fetched from NHTSA July 8, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2026 Toyota Prius Plug-in Hybrid verdict →