Home · 2026 Subaru Crosstrek · Complaints
What 6 owners told NHTSA about the 2026 Subaru Crosstrek
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
1 of 6 complaints match · Seat belts · clear filters
Feb 26, 2026Seat belts
Not an 'incident' but seat belt does not adjust low enough for an average short woman (5'1") without draping across lower neck. I have adjusted the slide on side panel to lowest point but seat belt still cuts across neck (not collar bone area). This is standard for all similar cars and I feel a seatbelt across one's neck is a safety concern that needs to be addressed. Adjustments of seat and/or steering wheel make little to no difference on seatbelt across lower neck area. Raising seat makes it difficult to get into vehicle, as it also moves the seat forward when it is raised (and seat position is manual adjustment, not electric anyway - and doesn't make seatbelt much lower - still neck area)....
NHTSA ODI 11720730
Working with the data? Download all 6 complaints as CSV · fetched from NHTSA July 19, 2026
How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your
pre-purchase inspection list. Back to the
full 2026 Subaru Crosstrek verdict →