What 12 owners told NHTSA about the 2026 Rivian R1s Bev

Within 48 hours of picking up my new 2026 Rivian R1S Dual Standard, I experienced a power steering fault while on a public roadway to where the vehicle entered a crawl mode and the power steering stopped working. The car was not steerable. I spent an hour on the phone with Rivian emergency roadside support and they had me perform a reset of the vehicle which restored the steering. However, it was still recommended by roadside service that the vehicle be looked at by the service team so it was towed to Gaithersburg service center. The problem was later identified in the system logs as a known firmware condition that is currently under investigation with no permanent fix at this time. There were no warnings or indication of this issue prior to it occurring. The issue has not happened again since it was at the service center.

NHTSA ODI 11749354

Driver was making a left hand turn and as the turn was initiated the driver had no control of the vehicle. The vehicle system took over driving, causing substantial damage to the vehicle. Weeks leading up to the incident, the display and certain systems were not responding or provided errors. Following a reset each time, the vehicle would be operational.

NHTSA ODI 11742583