1. Driving Conditions & Baseline State I was operating my new 2026 Porsche Cayenne (current mileage approx. 717 miles) at highway speeds inside a tunnel near LAX. The vehicle was functioning normally under normal driving conditions until the incident occurred suddenly and without any prior warning signs. 2. Onset of Failure & Dashboard Alerts - While maintaining speed, the vehicle suffered an immediate, simultaneous electronic and mechanical malfunction. The dashboard abruptly displayed an Adaptive Cruise Control (ACC) error/failure warning, along with auto start/stop failure. Immediately following this alert, the vehicle experienced a severe, sudden loss of mechanical power and propulsion. 3. Vehicle Behavior & Safety Hazard Pressing the accelerator pedal failed to yield normal engine response or acceleration. The drop in power felt as though the vehicle entered an unprompted "limp mode" or suffered a critical powertrain/software communication failure, severely limiting my ability to maintain highway speeds. Because this occurred inside a highway tunnel, the sudden deceleration presented an immediate and extreme safety hazard, nearly causing a rear-end collision with the traffic behind me. I was forced to navigate the underpowered vehicle out of the active lanes of traffic under highly dangerous conditions. After pulling over to a safe area and cycling the ignition (turning the vehicle off and back on), the mechanical power partially/fully returned, suggesting a transient or software-driven electronic control unit (ECU) fault. The historical error codes should be stored in the vehicle's modules. 4. Post-Incident State The vehicle was presented to McKenna Porsche (Norwalk, CA) the following day for diagnosis of the power loss and ACC failure. Safety Implications & Requested Action This component failure constitutes a critical safety defect. A total or partial loss of propulsion at highway speeds poses an unreasonable risk of severe injury or crash.
NHTSA ODI 11742202