The contact owns a 2026 Mazda CX-90. The contact stated that while driving at undisclosed speeds, the steering wheel was pulling to the left, causing the vehicle to merge into the left lane unintendedly. The contact firmly held the steering wheel to prevent the failure. Additionally, the vehicle jerked to the right lane while the lane keep steering assist function was activated because the steering wheel was pulling to the left. No warning light was illuminated. The vehicle was taken to the dealer, but no cause of failure was found. The failure persisted, and the vehicle was taken back to the dealer, and an alignment of 0.1 degrees was performed; however, the failure recurred. The vehicle was taken back to the dealer for the third time, and the contact was informed that no repair was available and was advised to contact the manufacturer for assistance. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 100.
NHTSA ODI 11726361