What 22 owners told NHTSA about the 2026 Kia Sportage Plug-in Hybrid

Odometer Fraud. The contact owns a 2026 Kia Sportage. The contact stated that after purchasing the vehicle, it was determined that there was a mileage discrepancy. At the time of the purchase, the mileage was 0. The vehicle was a dealer sale. The document from the dealer indicated that the mileage was 488. The vehicle was a used rental vehicle prior to the purchase. The contact determined that the actual mileage was 1,060. The contact called the attorney general and Penn DOT regarding odometer fraud.

NHTSA ODI 11750534

I am reporting two separate safety-related failures on this low-mileage vehicle. The first occurred at 2,431 miles while driving on the highway. The vehicle suddenly lost propulsion and coasted with no throttle response, and multiple warning lights and messages appeared simultaneously, including braking, electronic parking brake, and driver-assistance warnings. A sudden, unexpected loss of power at highway speed creates a serious crash risk, including rear-end collision, particularly with faster or following traffic. The vehicle was taken to an authorized Kia dealer on 3/9/26 and returned on 3/19/26 after wiring/connector-related work. The second failure occurred at 4,658 miles when the panoramic sunroof glass suddenly shattered while the vehicle was in motion. A spontaneous glass failure while driving is a safety hazard: had the interior sunshade been open, falling glass could have struck rear-seat passengers, and shattering glass while driving can cause driver distraction and loss of vehicle control, as well as a road hazard to surrounding vehicles. The vehicle was taken to the same authorized Kia dealer on 4/1/26 and remained there until 5/21/26. The sunroof was not repaired. The dealer's repair order states that it "cannot identify a specific outside object or cause" and that "no damage was found clearly identifying an external object as the cause," which is consistent with a spontaneous glass failure rather than external impact. Despite this, warranty assistance was denied on the basis that an outside impact "could not be ruled out." I am concerned these represent defects involving the panoramic sunroof glass and/or the vehicle's electrical and safety systems. Both failures occurred well under 5,000 miles and within months of each other. Across the two repair visits, the vehicle was out of service for approximately 60 total calendar days, including roughly 50 days for the sunroof issue, which remains unrepaired.

NHTSA ODI 11748017

Battery health has gone down to 31% I’ve had it at a dealership three times and they don’t know what’s wrong. They can’t figure it out, but my mileage has dropped significantly.

NHTSA ODI 11732624

I bought the car with 9 miles on it, and when I tried to use the windshield washer, it didn't work! I took it to the dealer, and they refused to fix it! They said the car was infested with mice and that it was my problem!!! The car is made with defective materials! All hoses and foam in the car are made from soy beans!! That is rat and mouse food!!!

NHTSA ODI 11726047

The contact owns a 2026 Kia Sportage. The contact stated that the instrument panel intermittently flashed on and off while driving at various speeds. In addition, the contact stated that while at a complete stop, the speedometer indicated erroneous speeds. The vehicle had been taken to the dealer on several occasions; however, the dealer failed to duplicate or diagnose the cause of the failure. The contact also stated that while driving at 25 MPH, the vehicle jerked while depressing the accelerator pedal. The contact continued driving, and the headlights turned off with an unknown message flashing on the instrument panel. The contact had taken several pictures and installed a camera in the vehicle to document the failures. The manufacturer was notified of the failure but offered no assistance. The contact was eventually provided a case number. The vehicle was not repaired. The failure mileage was approximately 330.

NHTSA ODI 11698951