My car had begun to accelerate when pressing the brake pedal. The first time it happened the car kinda stuttered as it fought itself, but the car stopped. That was also the only time it stuttered and corrected itself. The next few times it happened, the car was not as easy to control but was able to stop safely. I took the car in to the dealer to have it checked, but the problem could not be replicated. I even told the dealer the date and time of one of the events and they weren't able to do anything with that information. Just hours after I picked up the car from the dealer, it happened again. Only my daughter was driving and the car just took off as she was braking. She wasn't able to stop it, and the fail-safes that are supposed to avoid accidents and force the car to stop never kicked in. We rear-ended someone not going very fast since she was far away from them when she began to brake. But since the car started accelerating, it was enough force to have both airbags deploy and wreck the car. Kia Corporate requested that we send the ACU to them, but when no one was available who could do that, they said their hands were tied and wished me well. The insurance company offered to have them send someone qualified to pick it up, but they just washed their hands of the entire case. My case # with Kia is 26150176. Had this been the only car affected, I would be less concerned... but my husband's 2025 Sportage SX-Prestige has also been having the same issue and also has an open case with Kia Corporate. He's just had better luck in stopping the car once it takes off. And the dealer looked over it and tried replicating the issue in his car too with no luck. His case # with Kia is 26150395. The strange thing though is that this issue started happening to both cars very suddenly. I had had my car for 9 months before it was totaled, and it only started happening to both cars less than a month before the accident.
NHTSA ODI 11748759