On 04/14/2026, the second day after purchase.There was extreme vibration from the back of my vehicle at 40 -to- 45MPH and highway speeds 70-to-80MPH. after several service visits the vehicle still has vibration at 70 -to- 80MPH. At highway speeds there is so much vibration that window visors and seat arm rests are shaking. The Car Dealer ( ACE FORD of Woodbury ) did verify vibration during a "ride along" in person with a computer connected to the vehicle . After several attempts to balance tires. On 05/15 2026 we test drove other same "FORD Transit Vans 250" and found that all Vans were exhibiting same vibration . FORD determined that because all vehicles preform the same way that this was "deemed Characteristic"and no further action would be taken. At This point I brought the FORD TRANSIT to another Dealer ( WINNER FORD of Cherry Hill ) They preformed the same or similar diagnostics and found that ALL FOUR (4) tire rims were bent and indicated a replacement of the rims was required. I Then brought the TRANSIT back to ACE FORD where they did more testing and found that there was one (1) rim bent and replace tire and rim. After turning the vehicle back over to me I went on a test drive and found the same vibration problem at highway speeds form 72 - 80MPH . to date, I still have a VAN that I fell unsafe in at highway speeds.
NHTSA ODI 11749095