What 51 owners told NHTSA about the 2026 Chevrolet Equinox

This vehicle has been repaired (4) times for the same issue (vehicle turns off while driving and won’t immediately re-start and check engine light comes on) The First incident happened on or about 3/25/2026 (1083 mileage) and the fuel pump power control module was replaced at the dealership. The Second incident happened on or about 4/8/2026 (1347 mileage) and again the fuel pump power control module was replaced at the dealership. The Third incident happened on or about 5/6/2026 (2249 mileage) to which the dealership opened a TAC case #95864465 and was told a software update was available and updated the software. The Fourth incident happened on or about 5/18/2026 (2625 mileage) and the fuel pump power control module was once again replaced at the dealership. Every incident occurred while I was in traffic with my minor child and dog

NHTSA ODI 11740823

The vehicle cannot be shifted into neutral if the vehicle runs out of gas. There is no way to shift to neutral and roll it to the side of the road. The vehicle ran out of gas on the interstate, automatically braked and could not be moved out of the middle of the interstate. To make matters worse, this was in a construction zone.

NHTSA ODI 11736615

I felt ill for a few months. Started to smell gasoline in my garage and inside the car. When I sent in, the Fuel Feed Hose was leaking and not attached and damaged. My car could have blown up at any time, and I inhaled fumes probably for months

NHTSA ODI 11732441

Vehicle went into Brake Assist Failure and would roll in neutral but no drivetrain power or brakes. Dealer took 3 months to find part. Acceleration jerky at stop or while driving. Pedal too sensitive. Constant traction loss from stop at lights and stop signs if not careful on dry pavement. Mode selection to Rain/Snow helps by restricting power, if it is remembered to be turned on. With rain and snow on the road it becomes challenging. Aggressive safety features that include the automatic braking and alerts. Brakes and alerts on double turn lanes and going forward near passing objects on the side.

NHTSA ODI 11730322

Incident Date: February 10, 2026 Mileage: 1,260 On the morning of February 10, 2026, my 2026 Chevrolet Equinox EV (1,260 miles) would not start. The instrument cluster simultaneously displayed three warning messages: 1)“Service Battery Fault — Vehicle Won’t Restart,” 2)“Charging is unavailable,” and 3)“Charge Vehicle Soon.” The vehicle could not be placed in neutral and required dolly tow from my garage, as the front wheels were locked and could not roll freely. AAA and I measured the 12V battery at 11.8 volts. AAA technician made attempt to jump 12 volt battery with no success. He made the observation that it was very rare for an EV not to start once the 12 volt battery was jumped. The vehicle was towed to Folsom Chevrolet (Repair Order #558923, opened February 10, 2026). The technician performed a global reset, BECM reprogramming, standalone radio programming, and a manual reset procedure. The repair order was closed with “confirmed no further concerns,” however the root cause — identified in the repair notes as a possible HV module communication fault — was never confirmed diagnosed or repaired. Seven days later (February 17, 2026, RO #559167), the vehicle returned to the dealer with overnight 12V voltage loss, starting at 12.12V and continuing to drop. A parasitic draw test found an 11mA draw. After a second overnight test the dealer closed the repair order as “no concerns found” without identifying or repairing a root cause. Safety concern: A vehicle that cannot be started, cannot be charged, and cannot be placed in neutral poses a serious safety risk — particularly if such a failure occurs on a roadway rather than in a driveway. The inability to shift to neutral prevents the driver from clearing the vehicle from traffic. The root cause of this dual electrical failure has never been confirmed repaired despite two repair attempts.

NHTSA ODI 11727675