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What 3 owners told NHTSA about the 2026 BMW X2

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (3)Crash / fire / injury (1)Transmission & drivetrain (1)Visibility & wipers (1)

1 of 3 complaints match · Transmission & drivetrain · clear filters

Apr 28, 2026Transmission & drivetrain

I experienced multiple unintended gear changes while stopped in traffic in a 2026 BMW X2 xDrive28i (~11,800 miles, rental vehicle, prior usage unknown). The vehicle uses a small electronic toggle gear selector located immediately adjacent to the cupholders. Incident 1: While stopped with my foot on the brake, the engine shut off due to auto start/stop. When I released the brake, the engine restarted but the vehicle did not move forward and instead revved slightly. I immediately pulled the selector back and the vehicle resumed normal forward movement. I did not intentionally shift gears and believe the vehicle had unintentionally shifted into Neutral. Incident 2: While stopped with my foot on the brake, I reached for a drink in the cupholder. During this normal action, the gear selector was likely contacted unintentionally. The vehicle shifted into Reverse without my intent, confirmed by the backup camera activating. The vehicle did not move because I remained on the brake and recognized the issue immediately. Afterward, I tested this interaction in a controlled environment in my driveway. While stationary with my foot on the brake, repeatedly reaching for a cup caused the vehicle to shift into Neutral or Reverse multiple times without intentional input or clear tactile feedback. The selector’s location next to the cupholder and its sensitivity allow incidental contact during normal use. As a left-handed driver reaching across the console (with a wristwatch and jacket), contact may occur without awareness. This creates risk of unintended gear selection, unexpected movement, or failure to move when expected.

NHTSA ODI 11734373

Working with the data? Download all 3 complaints as CSV · fetched from NHTSA July 8, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2026 BMW X2 verdict →