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What 8 owners told NHTSA about the 2025 Toyota RAV4 Phev

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (8)Brakes (1)Electrical system (1)Lights (1)Tires (1)Transmission & drivetrain (1)Visibility & wipers (1)

1 of 8 complaints match · Electrical system · clear filters

Feb 1, 2026Electrical system

After purchasing a new vehicle, I have become aware of a persistent and widely reported problem with the Toyota/Lexus battery maintenance/charging logic for the 12V batteries in their HEV and PHEV vehicles. This results in chronic under-charging of the 12v battery due to low charging voltage even during normal use and produces a failed 12v battery within 6-24 months. The problems are so widely known and investigated by owners that there is now a complete white paper on the subject: [XXX] Toyota/Lexus needs to respond to this and provide a software patch that addresses the well-documented issue so that new owners like me are not confronted with a choice between (a) driving the vehicle and risking getting stuck in an unpleasant or dangerous situation when the vehicle fails to start; (b) modifying the manufacturer's system and risk voiding my warranty; or (c) spending additional money on diagnostic equipment for something that is a clear manufacturer error. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11714873

Working with the data? Download all 8 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2025 Toyota RAV4 Phev verdict →