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What 86 owners told NHTSA about the 2025 Tesla Model Y

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (86)Crash / fire / injury (29)Driver assistance (40)Electrical system (16)Lane Departure (16)Brakes (15)Backup camera & sensors (13)Speed control (9)Visibility & wipers (8)Steering (7)Airbags (4)Seat belts (4)

1 of 86 complaints match · Visibility & wipers · crash/fire/injury only · clear filters

Jun 2, 2026Visibility & wipersLane DepartureCrash

I am reporting a safety incident involving my 2025 Tesla Model Y and Full Self-Driving. While driving with Full Self-Driving engaged… latest update, the vehicle steered into an express-lane barrier/bar structure. The impact caused severe windshield damage and apparent body damage near the passenger-side A-pillar / windshield frame / roof rail area. The windshield is heavily cracked across the driver’s side and center area, and the vehicle is not safe to drive. I was able to get home safely and filed an insurance claim. I preserved TeslaCam footage and photos of the damage. The in-vehicle Tesla playback shows Full Self-Driving engaged during the incident. I also copied the TeslaCam files from the vehicle’s USB drive. The exported video file does not appear to show the same Full Self-Driving overlay that appears in the in-vehicle playback. I am reporting this as a potential safety issue involving Tesla Full Self-Driving steering behavior and impact with a fixed roadway/express-lane structure. No injuries occurred, but the vehicle sustained significant windshield damage and possible body/frame-area damage.

NHTSA ODI 11741689

Working with the data? Download all 86 complaints as CSV · fetched from NHTSA July 10, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2025 Tesla Model Y verdict →