We were T-boned in a serious accident that totaled the car, but none of the airbags deployed and the seat belts did not lock.
NHTSA ODI 11692302
Home · 2025 Tesla Model Y · Complaints
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
2 of 86 complaints match · Seat belts · crash/fire/injury only · clear filters
We were T-boned in a serious accident that totaled the car, but none of the airbags deployed and the seat belts did not lock.
NHTSA ODI 11692302
The contact owns a 2025 Tesla Model Y. The contact stated that while driving at approximately 30 MPH, the vehicle crashed into a tree impacting the front of the vehicle, but the air bags did not deploy. In addition, the seat belt failed to retract during the crash. The front of the vehicle was severely damaged. The contact did not sustain injuries. The vehicle was towed to a collision center. A police report was filed. The vehicle was not diagnosed or repaired however it was pending diagnosis at a Tesla Service Center. The manufacturer was notified of the failure. The failure mileage was 4,444.
NHTSA ODI 11645911
Working with the data? Download all 86 complaints as CSV · fetched from NHTSA July 10, 2026