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What 86 owners told NHTSA about the 2025 Tesla Model Y

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (86)Crash / fire / injury (29)Driver assistance (40)Electrical system (16)Lane Departure (16)Brakes (15)Backup camera & sensors (13)Speed control (9)Visibility & wipers (8)Steering (7)Airbags (4)Seat belts (4)

2 of 86 complaints match · Seat belts · crash/fire/injury only · clear filters

Oct 9, 2025AirbagsSeat beltsCrash1 injury

We were T-boned in a serious accident that totaled the car, but none of the airbags deployed and the seat belts did not lock.

NHTSA ODI 11692302

Mar 3, 2025AirbagsSeat beltsCrash

The contact owns a 2025 Tesla Model Y. The contact stated that while driving at approximately 30 MPH, the vehicle crashed into a tree impacting the front of the vehicle, but the air bags did not deploy. In addition, the seat belt failed to retract during the crash. The front of the vehicle was severely damaged. The contact did not sustain injuries. The vehicle was towed to a collision center. A police report was filed. The vehicle was not diagnosed or repaired however it was pending diagnosis at a Tesla Service Center. The manufacturer was notified of the failure. The failure mileage was 4,444.

NHTSA ODI 11645911

Working with the data? Download all 86 complaints as CSV · fetched from NHTSA July 10, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2025 Tesla Model Y verdict →