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What 14 owners told NHTSA about the 2025 Tesla Model X (all Variants 7psgr)

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (14)Crash / fire / injury (2)Driver assistance (3)Brakes (2)Electrical system (2)Seat belts (2)Airbags (1)Body & structure (1)Lights (1)Steering (1)Visibility & wipers (1)

1 of 14 complaints match · Visibility & wipers · clear filters

Jun 4, 2025Visibility & wipers

I own a 2025 Tesla Model X. A large crack appeared in the windshield spontaneously, without any impact or road debris. It has since worsened audibly while driving. Tesla is classifying this as an accident without identifying an impact point, and they have refused to cover towing or acknowledge a potential manufacturing defect. I do not feel safe driving the vehicle in this condition and believe this may be a structural glass failure. Escalation to Tesla Executive Support is ongoing. Safety concern unresolved.

NHTSA ODI 11664776

Working with the data? Download all 14 complaints as CSV · fetched from NHTSA July 21, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2025 Tesla Model X (all Variants 7psgr) verdict →