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What 108 owners told NHTSA about the 2025 Tesla Model 3

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (108)Crash / fire / injury (24)Driver assistance (27)Steering (23)Electrical system (17)Lane Departure (16)Speed control (14)Brakes (11)Body & structure (6)Lights (6)Backup camera & sensors (5)Suspension (4)

5 of 108 complaints match · Steering · crash/fire/injury only · clear filters

Apr 9, 2026SteeringLane DepartureCrash

On March 14, 2026, at 20:54:21 UTC, while the Autopilot system was engaged, the vehicle malfunctioned by initiating a sudden, unprompted right-hand steering command within 0.3 seconds, resulting in a collision with another vehicle traveling in the adjacent right lane. Telemetry data from the event confirms the system failed to maintain the lane despite the Primary Steering Torque Sensor measuring 0.00 Nm, proving no driver input caused the maneuver. This unintended steering event at cruising speed created an immediate safety risk to myself and the occupants of the other vehicle. To date, the manufacturer (Tesla) has declined to perform a technical or remote diagnostic review, redirecting the case to a collision center instead. No warning lamps, audio chimes, or system messages occurred prior to the failure; the vehicle is currently available for inspection and raw CSV telemetry logs can be provided to investigators upon request.

NHTSA ODI 11730092

Aug 19, 2025SteeringSpeed controlCrash1 injury

The contact owns a 2023 Tesla Model 3. The contact stated that while in reverse (R) and backing up at approximately 5 MPH down a slight incline, the vehicle accelerated inadvertently. The contact stated that she turned the steering wheel to the right to get on the road. The contact had taken her foot off the accelerator pedal when the vehicle gained momentum and drove backwards about 50 feet and crashed into a tree with the rear end. The contact stated that the passenger side rear bumper and an aftermarket trailer hitch were dented, crumpled, and bent. The contact stated that the rear windshield was cracked on the driver's side. The contact stated that the regenerative braking feature never engaged. The contact also stated the steering had locked, and she was unable to turn the steering wheel. The contact stated that there were no warning lights. The tree had stopped the vehicle, and the contact stated that she was unable to restart the vehicle. The contact stated her left eye had a bruise, and there were no other injuries. The police were called, but advised that since there were no serious injuries or other vehicles involved, there was no need to send an officer to the scene. The manufacturer was notified of the failure. The contact had the vehicle towed to a dealer. The vehicle was not diagnosed and was not repaired. The failure mileage was 9,840.

NHTSA ODI 11681518

Jun 20, 2025SteeringBrakesDriver assistanceCrash

Automatic emergency braking and steering is unavailable along with a few other features. Service center and car manufacturer not doing anything about it.

NHTSA ODI 11668060

May 19, 2025SteeringLane DepartureCrash

While making a wide right turn at an intersection I heard three warning beeps before the steering wheel locked. I was unable to correct the steering. When I realized it wasn’t allowing the steering to correct, I began to brake, causing me to drive over a curb, ultimately stopped by a fence and cactus in someone’s yard. This is a huge safety concern, as children could’ve been playing in the yard, or farther up the road where a curve has a 30 foot embankment I could have rolled into. I have scheduled a service appointment with Tesla to have it looked at. I have had this issue occur multiple times before and am sure it can be reproduced.

NHTSA ODI 11661756

Jan 27, 2025SteeringBrakesCrash

- Autopoilt/FSD had a failure and malfunction, the car speeded up on its own and hit the divider while driving on a highway exit road, which is a u shaped road. - Everyone in the car could be dead if I didn't pull the steer wheeling at the last minute to aviod fatal accident, it was horrifying - I have reported the claim to Tesla right after the incident, but they were not responsive in providing a solution, for more than month, they just kept me waiting - No, it has not been inspected - no warning or messages before the crash and the failure, the system all of sudden speed up on its own, causing the crash This is a seriously malfunction and faulty on Tesla's FSD system, they must recognize this issue and take responsibility over it. Yet they keep failing to take any responsibility on it.

NHTSA ODI 11638740

Working with the data? Download all 108 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2025 Tesla Model 3 verdict →