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What 108 owners told NHTSA about the 2025 Tesla Model 3

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (108)Crash / fire / injury (24)Driver assistance (27)Steering (23)Electrical system (17)Lane Departure (16)Speed control (14)Brakes (11)Body & structure (6)Lights (6)Backup camera & sensors (5)Suspension (4)

3 of 108 complaints match · Speed control · crash/fire/injury only · clear filters

Sep 11, 2025Speed controlBrakesDriver assistanceCrash1 injury

On September 7, 2025 at 7:53 PM, my 2025 Tesla Model 3 operating with Full Self-Driving (FSD) engaged performed an aggressive, uncommanded turn while under computer control. The maneuver occurred so abruptly that I could not safely override steering before impact, and a crash resulted. The Tesla app Trip View for Trip 3 (7:34–7:53 PM) shows “Vehicle on FSD” for 18 min 54 sec and records an “Aggressive Turning” event at 7:53 PM (2.0 sec) immediately before the trip ended (screenshot attached). This reflects a steering/driver-assist control defect in FSD’s turning behavior and a failure of collision-mitigation to prevent the crash. I sustained bodily injuries and the vehicle incurred significant damage. I request that this incident be treated as a safety-critical malfunction warranting investigation and corrective action.

NHTSA ODI 11686758

Aug 19, 2025SteeringSpeed controlCrash1 injury

The contact owns a 2023 Tesla Model 3. The contact stated that while in reverse (R) and backing up at approximately 5 MPH down a slight incline, the vehicle accelerated inadvertently. The contact stated that she turned the steering wheel to the right to get on the road. The contact had taken her foot off the accelerator pedal when the vehicle gained momentum and drove backwards about 50 feet and crashed into a tree with the rear end. The contact stated that the passenger side rear bumper and an aftermarket trailer hitch were dented, crumpled, and bent. The contact stated that the rear windshield was cracked on the driver's side. The contact stated that the regenerative braking feature never engaged. The contact also stated the steering had locked, and she was unable to turn the steering wheel. The contact stated that there were no warning lights. The tree had stopped the vehicle, and the contact stated that she was unable to restart the vehicle. The contact stated her left eye had a bruise, and there were no other injuries. The police were called, but advised that since there were no serious injuries or other vehicles involved, there was no need to send an officer to the scene. The manufacturer was notified of the failure. The contact had the vehicle towed to a dealer. The vehicle was not diagnosed and was not repaired. The failure mileage was 9,840.

NHTSA ODI 11681518

Mar 20, 2025Speed controlCrash

As I was pulling into a parking spot with my new 2025 Model 3 Tesla, I removed my foot from the gas to slow the car - the appropriate way to do so which is called Tesla's One Pedal Driving. The car did slow but then suddenly surged forward at an alarming rate. I have 100% certainty that my foot was not on the gas at this moment. The car was stopped by a large concrete planter just in front of me, however, if that planter was not there, my car would have been through the glass of an office building or in a head on collision with another car in the lot. If there was a person walking into the building, they would have been dead. A witness approached me and mentioned that the car seemed to act erratically. I have been in touch with Tesla about the issue and am awaiting response.

NHTSA ODI 11649448

Working with the data? Download all 108 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2025 Tesla Model 3 verdict →