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What 108 owners told NHTSA about the 2025 Tesla Model 3 (all Variants)

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (108)Crash / fire / injury (24)Driver assistance (27)Steering (23)Electrical system (17)Lane Departure (16)Speed control (14)Brakes (11)Body & structure (6)Lights (6)Backup camera & sensors (5)Suspension (4)

2 of 108 complaints match · Body & structure · crash/fire/injury only · clear filters

Apr 3, 2026Body & structureCrash

On April 23, 2025, at approximately 8:15 PM, I activated Tesla's Smart Summon feature to retrieve my vehicle from a parking spot. While operating autonomously under Smart Summon, the vehicle failed to detect a pole in the parking area and drove into it, causing approximately $11,000 in damage to the vehicle. I was not inside or manually controlling the vehicle at the time. The vehicle's autonomous driving software failed to identify and avoid a stationary obstacle.

NHTSA ODI 11729029

Aug 18, 2025AirbagsSeat beltsBody & structureCrash2 injuries

On June 7, 2025, I was a passenger in a 2025 Tesla 3. Driver of Tesla made an unsafe lane change coming off an Interstate and my side was struck almost T-bone style by an oncoming vehicle going between 45-55mph. Our seatbelts did not lock us in place causing the driver to hit his head on steering wheel and then on driver side window causing lacerations and possible concussion. My side tool the impact and no side curtain airbags deployed and neither did the dash airbags. I am concerned that the location and speed with which we were hit could have been much worse up to and including death as the airbags did not deploy nor seatbelts firmly lock us in place. The car was deemed a total loss and all 4 panels on passengers side were impacted in the collision. I have pictures, Tesla video, police report I can provide. I want this looked into for defect of the Tesla sensors. All public data indicates that at a minimum the side curtain airbags should have deployed as there isnt much of a wrinkle zone and the speed of impact should have deployed them. I was unable to get out passenger side door and had to crawl across driver seat to get to EMS assistance. I was then transported along w Tesla driver to local hospital.

NHTSA ODI 11681387

Working with the data? Download all 108 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2025 Tesla Model 3 (all Variants) verdict →