What 65 owners told NHTSA about the 2025 Subaru Outback Wilderness

I just bought my Subaru outback brand new in October 2025. I’ve maintained my oil changes at the dealership. I bought it from in the last one was last may 26. I filled up my tank with a full tank of gas June 1. On June 2 when I was driving home from work on the I 94 Highway in Detroit Michigan I was going about 50 mph when my check engine light went on and within seconds the engine failed. The car was still on, but the gas pedal wouldn’t work and I was in the far left-hand side lane of the highway. I was able to slowly pull over to the fire right hand shoulder, even though it was during peak traffic time. As I pulled over, I started seeing smoke come from under the hood. I then seen a big flame which made me quickly get out of the vehicle and then seconds two minutes later the entire vehicle was in golf in flames and had many explosions throughout. I had no prior indications notifying me that there was something wrong with my vehicle. I had no problems with it. There was only 12,500 miles on the vehicle. There was no obvious cause to this happening. It was only me in the car however if there were small children in car seats or less mobile elderly people in the car, I don’t think that they would have made it out safely. The fire department came and put out the fire. A police report was made with the Michigan State troopers. My insurance is progressing. They are working on a claim. I also contacted Subaru of America and opened up a case with them. I notified the Subaru of Troy dealership that this happened.

NHTSA ODI 11741875

The contact owns a 2025 Subaru Outback. The contact stated while driving at an undisclosed speed, the wheels skidded and the steering wheel seized. In addition, the contact stated that the engine seized. No warning lights were illuminated. The contact stated that while attempting to start the vehicle, the vehicle started. The contact stated that the vehicles behind the contact's vehicle had to drive around the contact's vehicle. The vehicle was driven to the contact's residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 16,000.

NHTSA ODI 11736330

CRITICAL ELECTRICAL FAILURE - HIGHWAY SAFETY HAZARD 10/23/2025: While driving 2025 Outback (11K miles) at highway speed on I-485 Charlotte, complete electrical system failure occurred without warning. ALL dashboard lights illuminated, COMPLETE LOSS of power steering (steering extremely heavy/difficult to control), all safety systems failed (ABS, brake sensors, traction control). SAFETY DANGER: Sudden power steering loss at 65mph made vehicle nearly uncontrollable. Required extreme force to steer to shoulder. Could have caused fatal crash during emergency maneuver or in traffic. IMPROPER WARRANTY DENIAL: Dealer claimed "cut wire" was "outside influence" but provided NO evidence how wire became accessible on properly designed vehicle. No photos, forensics, or proof. Vehicle never modified/damaged, only normal highway use. PATTERN DEFECT - SUBARU OUTBACK ELECTRICAL FAILURES: - 2020 Outback: 873 NHTSA complaints, electrical failures, battery drain, module failures - 2017 Outback: 893 complaints, "Do Not Drive" warning, steering control loss - NHTSA 23V-551: 35,357 Subarus recalled for wiring harness "insufficient clearance" causing wire damage, short circuits, power loss - 2019-22 Ascent: 271,694 recalled for electrical overheating from improper wiring COMMON DEFECT: Improper wire routing, inadequate protection, vulnerable placement - DESIGN/MANUFACTURING DEFECTS not owner damage. CONCERN: If critical wire accessible to damage after only 11K miles normal driving, this is design deficiency. Properly engineered vehicles protect wiring from road debris, vibration, weather. REQUEST: Investigate 2025 Outback electrical/wiring design. Review for pattern failures. Determine if recall warranted. Complete power steering loss on highway is life-threatening defect. Vehicle: New 2025, maintained per schedule, no modifications/accidents. Subaru denying valid warranty claims by falsely claiming "outside influence" without proof.

NHTSA ODI 11696638