What 79 owners told NHTSA about the 2025 Subaru Forester Wilderness

Leading up to a windshield replacement, my eyesight cameras that help with adaptive cruise control and lane keeping assist kept failing. This feature would turn on and off repeatedly. When I got my windshield replaced, it took longer than expected because of the camera calibration. The microchip(s) inside one of the three cameras was fried and they had to put in a new camera. This failed camera was an original to my car and the justification provided was that "this sometimes happens." For the fuel/propulsion system, I was topping off my car with gas one day when something went very wrong. My fuel tank was just shy of full, and when the gas pump handle tripped to stop pumping gas, a large amount of gasoline came flooding out as I removed the gas pump handle. This was scary and highly concerning because I have never experienced this with any previous vehicle before. The dealership, in cooperation with corporate, identified one other instance of this issue occurring somewhere in the midwest. Their best guess as to what happened is that the air relief valve of my gas tank somehow became blocked and that is what caused the overflow of gasoline. The solution was to turn the air relief valve around from facing the outside of my car to the inside metal frame. July 2026 marks one year since acquiring my car, and these experiences thus far make me question the safety and longterm viability of my car and the Subaru brand. This is ironic, because Subaru's legacy and strong reputation of safety and build quality was my primary incentive for getting one in the first place.

NHTSA ODI 11748389

While driving wth adaptive cruise set to 50mph I attempted to adjusted the setting for distance between us and rage car in front of us. While the car in front of us was maintains a steady speed our Forester started to slow down dramatically to a near stop; pressing the accelerator had no effect on the slow-down. Fortunately there was a new, closed lane next to us so we were able to roll out of traffic into that lane. Brought the car to a complete stop and turned the adaptive cruise off. After testing that the accelerator worked ok, pulled back into traffic. All was well the rest of this trip. This happened again when I tried to increase the distance between our car and the one ahead of us. Same fix…pulled over, shut off adaptive cruise and successfully pulled out into traffic. Lesson learned…leave the distance setting alone when using adaptive cruise….

NHTSA ODI 11745351

I experienced a false emergency braking event twice at the same area near my home. The vehicle falsely identified a stopped car ahead of me and slammed on the brakes, with a loud beeping noise and flashing lights. Fortunately, there was no one behind me, or they would have probably collided with my vehicle. The same series of events happened a second time at the same place. I was on [XXX] heading west, where a left turn lane appears at [XXX] . Both times there was a vehicle in front of me that turned left into the exit lane when I was using cruise control. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11728521

On 12/4/25, I was pulling into a space in a parking deck, was approximately one quarter of the way into the spot and the vehicle suddenly accelerated and struck a cement wall. I did not have my feet on the pedals at the time and was going at approximately 5 miles per hour. The airbags did not deploy, and no automatic braking or warning systems engaged. As a result of the accident, I sustained three fractured ribs and a partially collapsed lung. Immediately following the impact, the Starlink system dialed 911 and a police report was filed. I contacted the dealership who directed me to Subaru of America to report the incident. Their customer advocacy and quality assurance department reviewed telematics data and have refused to physically inspect my vehicle even though I have requested it as a customer because I do not feel safe driving this vehicle. Since I purchased my vehicle many of my safety sensor and warning systems will temporarily disable without any obvious cause.

NHTSA ODI 11726788

I have a 2025 Forester. The new Forester has unexpectedly thrown on its brakes in a major way three times in 24,000 miles. The last incident was on a divided highway with a sweeping curve to the right. There were orange barrels closing off the lane to the left of me in the curve for maintenance work. In the middle of the curve to the right, the eyesight system saw the orange barrels in the other lane as a threat and unexpectedly threw on the brakes. I had concerns about being rear ended. I am reporting this because internet Subaru Forester blogs and facebook groups all have owners reporting the same dangerous issue.

NHTSA ODI 11701420

Vehicle suddenly lurched forward while vehicle was pulling into a parking space, causing a collision with a building.

NHTSA ODI 11695238

[XXX] our 2025 Subaru Forester's eye sight stopped working. The screen went completely blue, no rearview camera of course and loss of the eye sight safety system, including radio. We only have approximately 4k miles on our vehicle. I tried a reset by holding the radio on and off button for 15 seconds (didn't work). I also removed the ground wire from the battery for a few minutes (approximately 5).....didn't work. SO I started doing research on this and it seems it's there is a lawsuit against Subaru that entails this. I believe it has been happening for about 10 years now. Having eye sight shut down and not having the safety options that we paid for is a terrible thing to happen on the road. Our dealership is taking care of it with a loaner tomorrow and hopefully fixing it forever, but my question is......WHY have they not been shut down until this is fixed? Ten years is a long time for this serious safety issue. Thank you for letting me vent. Sincerely, [XXX] & [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11688871

My sight turn off when out side temperature in cold, or raining hard, fog on wind shield. Sony when the weather seem perfect all safety systems turn off. I have told my dealer about this event with no real positive answer. The pit system on compute and said it was working as designed so best auto and most reliable on road does not seem to be true

NHTSA ODI 11678203

My Subaru issues, false warnings to “KEEP HANDS ON STEERING WHEEL” while both hands are holding the steering wheel. The warnings are inconsistent and follow varying sequences. In most cases, the warning begins with a yellow outlined warning, on the instrument panel, to keep hands on the steering wheel with the accompanying beep tones. In most cases, with no change in hand position, the light will go out. In other cases, the outline on the warning will change to red and then go out. In still other cases, the warning will proceed to the CID and be displayed in red with audio. In all of these cases there has been no change in hand position. Usually the light will go out in a few seconds with no change in hand position. In the opposite case, if hands are completely removed from the steering wheel, no warning is given for approximately 12 seconds. In all cases, these false warnings are a distraction to my driving. I consider that a safety issue. In only one case so far has automatic breaking been applied with no reason. My previous car was a 2020 Subaru Forrester and I experienced none of these false warnings with that car. It is not clear to me if the false warnings I am experiencing in my car are unique to my particular car or if it is a generic defect in all Subaru. It is my understanding that my current car originated in Asheville, North Carolina which experienced hurricanes, Helene and Milton. I wonder if exposure to those hurricanes compromised the electrical system in my car.

NHTSA ODI 11644011