What 79 owners told NHTSA about the 2025 Subaru Forester Wilderness

The contact owns a 2025 Subaru Forester. The contact stated that while driving into a parking space and applying the brake pedal, the vehicle suddenly experienced unintended acceleration, surged forward and drove over a parking bump before crashing into the hedges and a lamp post. No injuries were reported. A police report was filed at the scene. The vehicle was later towed to the local collision center. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 14,920.

NHTSA ODI 11748437

On Wednesday, May 6, the vehicle was rear-ended by another vehicle while traveling on I-270. After the impact, the vehicle continued down the highway lane and crashed into the highway divider. During the crash, the front hood opened and fumes/smoke came out from the front of the vehicle. Despite the severity of the collision and secondary impact with the highway divider, the airbags did not deploy. The failure of the airbags to deploy placed the driver at significant risk of injury during the crash. Law enforcement officers at the scene also expressed concern that the airbags did not activate given the magnitude of the accident. The vehicle and airbag system are available for inspection upon request.

NHTSA ODI 11736848

I was involved in a front-end motor vehicle collision while driving straight through an intersection. Another vehicle entered perpendicular to my path and stopped directly in front of me, resulting in a collision primarily impacting the front-left (driver’s side) of my vehicle. The impact appeared significant, and the front airbags did not deploy. Additionally, there appeared to be a partial or unclear deployment of the passenger-side airbag system, which did not resemble a full and typical deployment. The vehicle sustained substantial front-end damage, particularly on the driver’s side. I am concerned that the airbag system may not have functioned as expected for the severity and nature of the crash. I am requesting that this incident be reviewed to determine whether the airbag system, sensors, or deployment logic performed within appropriate safety standards. No warning lights or prior issues with the airbag system were observed prior to the incident.

NHTSA ODI 11733264

On 12/4/25, I was pulling into a space in a parking deck, was approximately one quarter of the way into the spot and the vehicle suddenly accelerated and struck a cement wall. I did not have my feet on the pedals at the time and was going at approximately 5 miles per hour. The airbags did not deploy, and no automatic braking or warning systems engaged. As a result of the accident, I sustained three fractured ribs and a partially collapsed lung. Immediately following the impact, the Starlink system dialed 911 and a police report was filed. I contacted the dealership who directed me to Subaru of America to report the incident. Their customer advocacy and quality assurance department reviewed telematics data and have refused to physically inspect my vehicle even though I have requested it as a customer because I do not feel safe driving this vehicle. Since I purchased my vehicle many of my safety sensor and warning systems will temporarily disable without any obvious cause.

NHTSA ODI 11726788

I bought a Subaru Forrester 2025 in March of 2025. I drove this car for almost 9 months to the day. On 12-19 -25 I was driving down the aisle in the Walmart parking lot at less than 10 mph. I turned right into a handicap parking lot and applied my brake as I was settling into the parking space. I was driving less than 5 mph as one normally would when parking and coming to a stop. My car accelerated quickly and with great speed and since my front wheels were still turned toward the right, my car sped toward the cement encased parking sign at a high rate of speed. I was in disbelief. I backed up to be in the proper space and got out and surveyed the damages. Thankfully I was alone in the car and due to the handicapped parking signs ahead and to the right of the parking spot I did not cross the marked lot lines and no other vehicles were involved. The car was not driveable so I had the it towed to the dealership and found they did not have a body shop. Then engaged a body shop to repair. Estimate of damages is $6,820. My car is still there today. It is now Jan 25 and we are waiting on a few replacement parts. At first I thought I might have stepped on the gas instead of the brake as I was parking that night. But all common sense tells me that my foot was properly on the brake as I was finishing up my parking maneuver at a very slow rate of speed. I looked around the internet and see that these same circumstances were replicated by other drivers esp. on the 2012-2020 models of Forresters. I had no prior knowledge of what I consider to be a significant fault in this vehicle. I did receive widespread bruising to my chest from the seatbelt. Once my car is repaired I will take it back to the dealer to have several systems checked for errors. I am leery of driving it again. I am really not in a position to buy a different vehicle but it may come to that. Altho the police report states that I may have hit the gas, upon further reflection I don’t feel that is true

NHTSA ODI 11713259

8/25/25: Seat Heater came on by itself on a hot day this Summer, it got so hot it burned my Right thigh. Seat Heaters are burning people. I drove directly to Subaru Dealership Service and the Service person, Dave confirmed the Seat heater was off and felt that the seat was hot and getting hotter as the heat began going up into the back of the seat. The service personnel inspected my car and could not duplicate the incident and everything tested "normal" ~ I requested they unplug the heater and they said they could NOT as it will effect the computer. Subaru Corporate connected me with a Customer Advocate who arranged inspection by a corporate service person. Scheduled 11/25/25: He did NOT drive my car -I dont know what he did besides remove my car seat covers, he left a message for me that everything tested normal he couldn't duplicate the issue and the seat covers were not allowed (Subaru sells the same type covers for my Forester :/ finding this odd I began researching and found others are getting burn by the SAME issue!! ) There were NO lights on- the Seat heater was in the OFF position ~Subaru Service personnel can confirm. I am requesting an emergency "Kill Switch" be installed in all vehicles with Seat Heaters to prevent further injury. Thank you

NHTSA ODI 11701886

Vehicle suddenly lurched forward while vehicle was pulling into a parking space, causing a collision with a building.

NHTSA ODI 11695238

The contact owns a 2025 Subaru Forester Hybrid. The contact stated that the hatchback had opened independently while the vehicle was parked. The contact stated that the doors had opened unintendedly while the vehicle was being washed at the car wash. The contact stated that the door required to be slammed to close and to latch securely. Additionally, the contact stated that while reversing out of a 2-15 percent sloped driveway, the Reverse Automatic Braking (RAB) system's beeping sound engaged while there were no vehicles or objects in the proximity of the vehicle. The contact stated that the vehicle stopped abruptly, causing the driver's side seat headrest to hit the contact's head violently. The contact stated that the vehicle became inoperable. The contact exited and inspected the surroundings of the vehicle. The contact verified that the vehicle had not collided with an object. The contact returned inside the vehicle, and the vehicle responded as needed. The contact pulled into the driveway. The contact contacted the Doctor's office weeks later, and was referred to the ER. The contact went to the ER, where a CT scan, and other tests were performed, but internal bleeding was not found. The contact sustained a concussion and persistent headaches. Additionally, the contact underwent an MRI and was waiting for the neurologist to interpret the MRI test results. The vehicle was taken to the dealer, where the contact was advised to deactivate the reverse automatic braking(RAB) system. The manufacturer was notified of the failure and sent a field technician who inspected and test-drove the vehicle. The manufacturer later informed the contact that the vehicle had operated as designed while reversing on the sloped driveway. The vehicle was not repaired. The failure mileage was approximately 100.

NHTSA ODI 11688968

I was involved in an accident. My car was moving at less than 10 MPH and the other driver hit the front drivers side, at the driver side wheel area, at about a 90 degree (t bone direction) angle while traveling an estimated 30-35 MPH. The front end of my automobile was obliterated, grill was gone, and my vehicle was turned 90 degrees to the right after impact. The passenger front door could barely be opened due to the bend in the hood and front end, but no airbags deployed. Emergency response was quite surprised the airbags did not deploy due to the high rate of speed and area of impact. The accident just occurred and my car hasn't been looked at by insurance adjusters but it seems that airbags likely should have deployed and/or the car's Starlink system should have registered the impact. I'm highly concerned there may have been some kind of malfunction as my car is a 2025 Subaru Forester Hybrid - available for sale only for the last handful of months.

NHTSA ODI 11676507

The contact stated that while pulling into a parking spot with the brake pedal pressed, the vehicle displayed unintended acceleration, crashing into the wall of the building in front of the parking space. The air bags did not deploy. The contact immediately placed the vehicle in reverse, with the brake pedal still pressed, and the vehicle accelerated at approximately 20 mph in reverse on its own. The vehicle suddenly came to a stop before crashing into a nearby tree. The contact immediately turned the vehicle off and exited the vehicle. The contact received no injuries, and no medical attention was needed. The police came and filed a police report. The vehicle was towed to an auto body shop. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure, and a case was opened. The failure mileage was approximately 2,000.

NHTSA ODI 11674528

The contact owns a 2025 Subaru Forester. The contact stated while the contact's wife was driving at an undisclosed speed, the brake pedal was depressed, however the vehicle failed to stop. The vehicle crashed into a nearby residential garage. No warning lights were illuminated. The vehicle was towed to the local tow yard. The vehicle was condemned as a total loss by the insurance company. The contact's wife was the only occupant in the vehicle. The contact's wife was taken to the local hospital in a personal vehicle. The contact's wife sustained injuries to her pelvic area and right shoulder rotator cuff. A police report was filed. The contact stated that the damage to the residential garage had not yet been determined by the insurance company. The manufacturer was made aware of the failure, and a case was filed. In addition, the contact stated awaiting inspection of the vehicle. The contact was advised to contact the NHTSA Hotline and report the failure. The failure mileage was approximately 2,800.

NHTSA ODI 11668132

Recently, my mother died in a car accident. A bystander reported that she was driving normally and then suddenly drove off the road. The police investigated and found that the conditions weren't likely to contribute to an accident. There was no immediate explanation for what happened. The car did catch fire as a result of the accident after it struck a tree. We just received a notice in the mail that states there's been a safety recall on the wheels of the 2025 Subaru Forrester that may contribute to accidents. We don't know for sure that it was related, but are concerned that it may be.

NHTSA ODI 11647040