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What 41 owners told NHTSA about the 2025 Subaru Crosstrek

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (41)Crash / fire / injury (2)Visibility & wipers (11)Lane Departure (9)Electrical system (5)Driver assistance (4)Airbags (3)Lights (2)Steering (2)Backup camera & sensors (1)Body & structure (1)Equipment (1)

5 of 41 complaints match · Electrical system · clear filters

Dec 4, 2025Electrical system

I got a pop-up message while attempting to back up using my rear backup camera that almost caused an accident. This blocked view of the camera and locked up the entire infotainment system until I could clear it. The pop up was: "Enjoy SiriusXM FREE thru 12/1." This kind of distraction while operating a vehicle that weighs almost a ton while the vehicle is in motion is dangerous and irresponsible. This advertisement disables and interferes with safety features on this vehicle.

NHTSA ODI 11703064

Dec 4, 2025Electrical system

Sirius XM advertizing obscures the entire screen making car data and navigation unavailable unless a driver takes their eyes of the road to press a tiny X on a corner. There are some offers when I bought the care where I had to shut the car off to get the ad to disappear. I do not want to have driver distraction from Ads that could lead to an accident or have me pull over in traffic to shut off. Please ask them to stop this behavior

NHTSA ODI 11703109

Dec 3, 2025Electrical systemEquipment

The contact owns a 2025 Subaru Crosstrek. The contact stated that while driving 65 MPH, an advertisement for a product that the contact had never purchased suddenly took over the infotainment system, which required the driver to interact with the infotainment screen and to return the screen to normal functionality. The contact was concerned that the issue was a distraction for the driver and was temporarily preventing access to the infotainment system safety features. Upon investigation, the contact learned that the manufacturer had enabled product advertisement on the infotainment screen of the vehicle while driving. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 11,000.

NHTSA ODI 11702672

Nov 24, 2025Electrical system

Advertisement pops up for Siri’s radio while driving. Distracts from navigation and other primary functions

NHTSA ODI 11701125

Aug 27, 2025Electrical systemVisibility & wipersLane Departure

Since purchasing the vehicle, I have had numerous problems with the lane departure warning. It is inconsistent on a daily basis. The only time it responds the way it is supposed to, is if there is average light and very vivid road/lane markings. It sometimes does not respond to yellow lines in the road unless they are very vivid. It often misses white lines unless there is a strong contrast to the road. When it rains, all systems on my dashboard show that they are off and the word "EYESIGHT" has a slash through it. There have been some instances where the car has not turned off, despite pushing the control repeatedly...and not allowing me entrance to the car despite the key in my hand and trying to open the locked car.

NHTSA ODI 11683414

Working with the data? Download all 41 complaints as CSV · fetched from NHTSA July 18, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2025 Subaru Crosstrek verdict →