Not even 2 months from vehicle being purchased had to replace 2 tires and then 5 months later tire comes completely of the axel while driving on a highway and caused an accident were vehicles was declared total
NHTSA ODI 11702821
Home · 2025 Mini Countryman Se · Complaints
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
3 of 17 complaints match · crash/fire/injury only · clear filters
Not even 2 months from vehicle being purchased had to replace 2 tires and then 5 months later tire comes completely of the axel while driving on a highway and caused an accident were vehicles was declared total
NHTSA ODI 11702821
Aug 8, 2025, I was stopped in a parking lot, I decided to roll forward, when I took my foot off the break, the car jumped 5-6 ft forward. I immediately slamed on the break to stop it from moving. The car hit with a low speed impact a pole like thing with concrete around it. The speed didn't even register on the speedometer. My car shows no damage, I have photos. However, my car immediately flashed the Yellow warning "Restraint system." along with RED highlighting both the seatbelts and airbags. I called Mini USA as instructed. Mini USA said "That warning should go away a few hours after calling. If you see no damage then it should be fine. If not, call the dealership." It did not go away. I called Schomp Mini the dealership, [XXX] who used to be the general manager said: "Call the insurance company, this sounds like it's not a mechanical defect since it is an outside event." I called Geico. Geico said "If there is no damage on the bumper, then we consider it a manufacturing fault, and the dealer has to pay for it." I then later called Mini USA again, I was transferred to a head technician, who said "Oh, yeah, That warning isn't telling you that the restraint system is broken, it's telling you the forward sensor is. There is no protective barrier between the sensor and the bumper, so it can easily get broken without any damage to the outside of the car. It would be a manufacturing issue. Call the Service Manager at the Dealer to take care of it." The Service Manager, he said "The computer will flag every event if you did a hard stop with the break and it won't necessarily tell when the sensor is broken." So I said "So then if someone hit my car in a parking lot I wouldn't know?" he said "yes." There are thousands of reports of lurching with 2025s. This is clearly a manufacturing defect. I might be stuck with a bill nobody will pay. This is frightening me. Apparently you can even KICK the sensor on any mini and break it without anyone knowing. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI 11679496
The interior camera on the front windshield temperature is high, and burns my hand when touching it. The measured temperature is 58.4C (137.12F) as shown in the attached picture. This is a risk for harm the driver and potential fire hazard.
NHTSA ODI 11607609
Working with the data? Download all 17 complaints as CSV · fetched from NHTSA July 21, 2026